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Lodgix serves the market of vacation rental managers and owners that desire a great product at a fair price while also delivering top notch customer service. We don't over promise and under deliver!
Short term rental management companies, Vacation rental management companies, Serviced accommodation management companies, Holiday let management companies
It’s awesome that we can access it anywhere to make changes on the fly or to check our guest calendar. The reporting is great which makes doing quarterly taxes a breeze.
The reporting basically sucks for my needs. I tried using the reports with some edits but editing also is a limitation.
But they have a lot of valuable features and an awesome support that makes up for all the complexity that the wide feature set brings. They are responsive and helpful.
This negative aspect is now a non-issue because they listened to their customers.
I am a new user to Lodgix and have found the sales staff to be very responsive and knowledgable. The first online training was wonderful and rep. could not have been more helpful or knowledgeable.
Sometimes there are so many different options (as in triggers) that it's hard to choose just the right formula that will do what I need done.
We own four properties in Breckenridge, Colorado and the ease of booking for my guests has been seamless and the customization has been great.
The user interface is not built with mobile responsiveness in mind, so it's a little hard to check "on the go. However, I have heard a rumor that this will be fixed in a future release.
Adding photos is easy I love the links to google maps and so far guests have found it really useful. Also love the QR code function and that it can just be send over WhatsApp and email.
Occasionally, it timed out, so you sometimes lost information you had added / edited.
Extremely Happy with airguide. It provides my guests with all the necessary information and recommendations in an easy to read format with beautiful images, customer service is top notch.
It's not the most intuitive for guests to navigate. With all the information necessary, it can be difficult for some things to stand out.
Jamie's responsiveness and ability to locate and fix or recommend work-arounds is unparalleled. A huge Thanks to you and to Air Guide for understanding the old-school concept of customer service.
I wanted an alternative to having a book in the airbnb that would lose pages or get lost or rip etc.
The customer service and the airguide team are SUPERB!!!! Especially since I am in Florida and they are in the UK.
I cannot thing about anything right now that I don’t like about the platform.
Gil P.: Hi, I'm Gil. I'm the owner of a technology consulting firm, and I give Lodgix a five, a solid five. I switched to Lodgix from a program called CondoKeeper. We had actually used it for several years, but I found it very limiting. I found that Lodgix filled in all the gaps that we needed. The reason why I chose Lodgix was because it has a very easy user interface. It's easy to understand, it's very, very user-friendly. You can change photographs on the platform extremely easily. The other feature that was important to us was that owners of individual condos could have their own portal and their own account in here, that was very important for us. The integration of Lodgix was really very easy, primarily because they have such a strong support network. Their chat system is probably one of the finest I've ever seen. They get back to you within minutes when you have a question and they're able to set you up with templates that generally resolve every feature that you need. If you're considering Lodgix, one of the things I would recommend is start with all of the modules. It is a modular program obviously and you can control expenses by deciding which modules to use, but in the beginning, I would try all of them. You can try them without expense, and that will help you decide what you really need to make the program work for you best.
Prioritize real-user-identified key features according to your needs to find your best fit.
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