# Compare AdvancedMD EHR vs CharmHealth 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CharmHealth and AdvancedMD EHR based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/114601-120340/AdvancedEHR-vs-ChARM-EHR

---

# CharmHealth vs AdvancedMD EHR Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CharmHealthAdvancedMD EHR2/4 selected

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.6 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

[## CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.3

Customer Service

3.8

Reviews Sentiment

Based on [151 reviews](#user-reviews)

Positive

125

Neutral

12

Negative

14

[## AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.6 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.3

Functionality

3.6

Ease of Use

3.5

Customer Service

3.4

Reviews Sentiment

HD

SS

LW

Based on [464 reviews](#user-reviews)

Positive

286

Neutral

57

Negative

121

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,163 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.5

Charting

4.1

Patient Scheduling

4.0

Document Management

3.3

66%Fit

Missing features

Feature ratings

HIPAA Compliant

4.5

Patient Records Management

3.9

Charting

3.1

Patient Scheduling

3.6

Document Management

NA

User satisfaction

User satisfaction

4.2

User reviews[151](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.4

Customer support

3.8

User satisfaction

3.6

User reviews[464](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

Ease of use

3.5

Functionality

3.6

Value for money

3.3

Customer support

3.4

Price starts from

Price starts from

$25Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists.

Best for

AdvancedMD EHR is used by independent medical practices, group practices, medical billing companies, mental health providers, physical therapists, and specialty healthcare providers.

## User reviews

Pros & cons

YP

Yatra P.

Student Nurse RPN

> "It is easily accessible for both healthcare practitioner and the patient while managing their privacy and..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

YP

Yatra P.

Student Nurse RPN

> "CharmHealth might lag few times during rush times and the customer service can take long to respond back."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

DH

Daniel H.

PMHNP

> "I like the appointment reminders feature and the integration ease for websites to enable self-booking for..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6561553)

DAB

Dr Aaron B.

Owner and Doctor

> "Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack of..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

JK

Jacob K.

Administration

> "The software is reliable, the pricing is transparent, and the support team is responsive."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893)

MF

Matilda F.

Office Manager

> "Charm occasionally has small bugs, and the specific team assigned to resolve can sometimes take a while to..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

VR

Verified Reviewer

Physician, Owner

> "If they had good customer support, some way to talk to humans in-real-time, and to escalate to support team..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761)

SC

Sierra C.

SLP

> "Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd subsections..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6749833)

YP

Yatra P.

Student Nurse RPN

> "It has very simple layouts which are easy to learn and understand."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

VR

Verified Reviewer

Physician, Owner

> "I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck with..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761)

KK

Kelsey K.

President , Naturopathic Physician

> "The clinic workflows enhance patient care and efficiency in the office."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

Tracy S.

Family Nurse Practitioner

> "Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487)

JK

Jacob K.

Administration

> "It’s a powerful tool that grows with your practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893)

NJ

Nikita J.

Midwife Apprentice, OB Tech, Doula

> "I told them to pull an audit trail of the account to prove that I have not logged in and/or used the service."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6309003)

YP

Yatra P.

Student Nurse RPN

> "CharmHealth is easy to use for small to medium clinics."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

DAB

Dr Aaron B.

Owner and Doctor

> "Even when speaking with a supervisor about my login issues recently they showed zero concern about how it..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

GJ

Grant J.

Operations Coordinator

> "I also enjoyed that you could filter it by location or provider to get the most use out of it."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437)

MD

Molly D.

Provider and sole proprietor

> "They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

SO

Sarah O.

Naturopathic Physician

> "In theory, I also love the integration with Quest labs."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269)

SS

Shaquita S.

CEO

> "I signed up in February of 2024 and do not have all features activated that they have charged me for."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375)

SO

Sarah O.

Naturopathic Physician

> "Easy to use and customize, love the integration with FullScript."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269)

CR

Christina R.

Owner

> "There is also only one option for integrated payment processing which was not good for me, especially since that..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5002552)

MF

Matilda F.

Office Manager

> "We've had an excellent experience with claims and reimbursement working with their billers, RCM."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

MD

Molly D.

Provider and sole proprietor

> "It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

KK

Kelsey K.

President , Naturopathic Physician

> "The EHR supports clinic work flow."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

SS

Shaquita S.

CEO

> "The erx and EPCS set up has taken more than 4 months for me."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375)

GJ

Grant J.

Operations Coordinator

> "It made finding patients and daily appointments easy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437)

Tracy S.

Family Nurse Practitioner

> "Support completely ineffective. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487)

PN

Patricia N.

NP-Provider

> "Great system integration as well."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594)

CN

Candace N.

Office Manager

> "Sometimes I wish we could pick up the phone and call our billers. As they are outsourced to India we wait 24-48..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6290683)

PN

Patricia N.

NP-Provider

> "Great system integration as well."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594)

LM

Latasha M.

PMHNP-BC

> "I called for assistance with front end set up and the rep fast talked me, told me he emailed videos, and hung up..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609)

MD

Molly D.

Provider and sole proprietor

> "As far as EMRs go, as a solo provider this is a good option."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

Julio A.

Manager

> "There is no option for refilling orders for patients. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

MF

Matilda F.

Office Manager

> "Charm is a user friendly, patient friendly, online EMR system."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

JL

Jennifer L.

Physician

> "You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call you back."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

AS

Amelia S.

Psych ARNP

> "Free, good support, relatively user friendly, customizable"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457348)

DAB

Dr Aaron B.

Owner and Doctor

> "Customer support is terrible."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

AW

Ashley W.

Nurse Practioner

> "price is great compared to other EMRs but you get what you pay for.."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6754520)

OP

Oluwole P.

Medical Director

> "Onboarding is brief and not very detailed."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586)

KK

Kelsey K.

President , Naturopathic Physician

> "Charm is easy to use."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

LM

Latasha M.

PMHNP-BC

> "Very poor customer service, in fact, No customer service"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609)

MD

Molly D.

Provider and sole proprietor

> "It's affordable and fairly easy to get up and going."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

JL

Jennifer L.

Physician

> "They will not fix your program."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

CM

Cassandra M.

Operations Manager

> "Charm is also very user friendly."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457409)

SF

Suzanna F.

Psychiatrist

> "Like all programs with legacy code, some of the templates that I have used for years get a little buggy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707)

OP

Oluwole P.

Medical Director

> "Other than occasional slow response time of technical team, I am pleased."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586)

AI

Asha I.

Physician

> "I have a solo wellness practice, largely telemedicine , so some features were not needed and felt clunky but..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3503774)

Julio A.

Manager

> "It has almost all the features we need to run the practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

PN

Polina N.

Admin

> "Hard to sign up for e prescribing, some troubles with verification of identity"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3815649)

HS

Hanna S.

Naturopathic doctor

> "The customer service and response time is superb (within minutes of hopping on to the chat on Charmehr.com with..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3830133)

JL

Jennifer L.

Physician

> "The customer service is TERRIBLE."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

CR

Christi R.

COO

> "As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that nicely."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3818445)

JW

Janmetra W.

practice manager

> "The reporting system is not the best."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

Julio A.

Manager

> "It is highly customizable and their support is great. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

AA

Amber A.

Physician

> "Charting is not as cohesive as I would like."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227)

SP

Stephanie P.

Nurse Practitioner/Owner

> "I also appreciate that there are documents and forms already uploaded that I can use and adapt to my needs as..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735)

EA

EUNICE A.

NURSE PRACTITIONER

> "WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494)

AA

Asma A.

Medical Director

> "As a small practice, CharmHealth has been pivotal in our success as setting it up was fast and easy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6293917)

KK

Kathryn K.

Naturopath

> "the calendar is terrible. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577)

AF

Autumn F.

Naturopathic physician

> "I like the ease of customizability. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315)

MW

Mignon W.

Pysician

> "The support by phone is not knowledgeable to help on most issues, and frequently I have to figure the issue out..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600)

SF

Suzanna F.

Psychiatrist

> "I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful and..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707)

ES

Elizabeth S.

MD

> "There is no integration of software for diagnostic testing like EKG, Spirometry, or Holter Monitors. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053)

JW

Janmetra W.

practice manager

> "I like the easy of locating a patient, and being able to add alerts and notes to charts"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

ES

Elizabeth S.

MD

> "The process of customization is not very easy. When a lab order is connected with an encounter it can't be..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053)

JW

Janmetra W.

practice manager

> "I have been in healthcare 22yrs and just started started using CHARM it works great for smaller practices."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

EA

EUNICE A.

NURSE PRACTITIONER

> "I AM THE ACCOUNT ADMIN BUT DON'T HAVE ACCESS TO OPTUM."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494)

SP

Stephanie P.

Nurse Practitioner/Owner

> "As a small business owner and medical provider I was able to set up and implement the use of Charm all by myself."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735)

VR

Verified Reviewer

Executive Consultant

> "Also the system does not allow providers to adjust message limits - which is definitely needed during covid..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057)

AF

Autumn F.

Naturopathic physician

> "The support team is very helpful."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315)

KC

Kelly C.

Office Manager

> "Due to not understanding the system we were left to figure it out or would just get written instructions which is..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2375371)

VR

Verified Reviewer

Optometrist

> "Very easy to use, autofills most fields, easy to search on pharmacies and enter patient demographics."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___4694136)

LB

Lisa B.

Owner FNP-C

> "BILLING sucked and minimal support."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3046253)

AA

Amber A.

Physician

> "It’s inexpensive and works better than something I used that was significantly more expensive."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227)

AL

Anton L.

Acupuncturist

> "It's hard to find the configuration sometimes."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3333688)

MW

Mignon W.

Pysician

> "Outside of issues with electronic prescribing and customer support- which are SIGNIFICANT!, the EHR is otherwise..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600)

LD

Laura D.

Nurse Practitioner

> "Patients can't seem to update their demographic information, and credit card information themselves. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2465511)

KK

Kathryn K.

Naturopath

> "I would like to say that my overall experience with the RCM at charm was good but \[SENSITIVE CONTENT\] was the..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577)

FK

Feremusu K.

MD

> "None so far, I have not had any issues, I think i do not like the way you sign in"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3040515)

[View Reviews](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

HD

Heather D.

Lead Program Therapist

> "Customer support was very fast and efficient which was nice because when issued this system it was new for the whole..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

EC

Erica C.

Director, HR and Administration

> "The connectivity for the telehealth feature could be better as well - we have lots of issues with patients and..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

SS

Scott S.

Owner, CFO

> "Their engineers are constantly working on the EHR to make a better user experience from the physician, front office..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6573239)

CJ

Cassie J.

Patient Services Manager

> "The notes OFTEN have internal issues that change the note AFTER its signed.- There is no admin level that allows..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

LW

Lelah W.

CEO CPS Pgrm Dir

> "I used it when I worked with another agency and I'm familiar with how it operates so I was really grateful when we..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6571927)

DT

Donald T.

Medical Director

> "When I first purchased the program, they lied about its compatibility with Mac iOS."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6705515)

HD

Heather D.

Lead Program Therapist

> "It was also very easy to learn and customize to our needs."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

SN

Suresh N.

MD

> "IT stops us from serving our clients"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

SS

Scott S.

Owner, CFO

> "Easy to use and great support from Advanced MD. Once the templates are set up then it is easy for the physician to..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6573239)

SH

Scott H.

Psychiatrist.

> "The eRx function is very inefficient. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

SN

Suresh N.

MD

> "WE did like its platform for efficiency, stability, and reports"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

DT

Donald T.

Medical Director

> "They have not been responsive to multiple physicians and NPs asking them to fix this."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6705515)

AJ

Amanda J.

therapist

> "Scheduling was easy to manage."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7124642)

MA

Mir A.

Owner

> "Terrible customer service, outdated features"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6703782)

SH

Scott H.

Psychiatrist.

> "The EHR and PM (billing module) are well designed, efficient, and they work. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

SN

Suresh N.

MD

> "THEY were the best YEARS ago, but in the last 1 year, we have been paying more and getting less."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

HD

Heather D.

Lead Program Therapist

> "It was a great improvement from the last EHR we had used."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

EC

Erica C.

Director, HR and Administration

> "The online scheduling isn't truly integrated into their scheduling system."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

SH

Scott H.

Psychiatrist.

> "The telehealth powered by Zoom is very functional. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

CJ

Cassie J.

Patient Services Manager

> "Honestly the most baffling part is the incompetency of the support and tech team. When things go awry, that is the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

LC

Libro C.

Practice Manager

> "We continue to find ways to leverage Advanced MD to help our practice and Angie is just a phone call away to help us..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

NT

Nisar T.

CEO

> "Help desk doing its job but those folks do not have all the answers or solutions for system failure."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

KR

Katrice R.

President

> "Helpful staff and lots of features in the system"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6572051)

AM

Anne M.

practice mananger

> "We do not have an account manager, so when something goes wrong with the system and it will, because technology always..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4758548)

KC

Kimberly C.

Director of Billing

> "Ease of use, ability to create/modify documentation"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6582095)

CJ

Cassie J.

Patient Services Manager

> "Reporting is a MESS and very unorganized and difficult to figure out."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

CL

CHANDANI L.

BILLING MANAGER

> "AMD distric manager is very knowlegable and available anythime to help me."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6574359)

NM

Nick M.

Office Administrator

> "It doesn't matter how good you are at programming and customizing templates, a lot of necessary features are not..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3820844)

TM

Thomas M.

Physician-owner

> "I have been happy with Advanced MD and it helps me run my solo medical practice efficiently. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6176876)

MH

Michael H.

Owner

> "Differences in terminology was a short term stumbling block. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6066687)

CL

CHANDANI L.

BILLING MANAGER

> "AMD practice management system is very easy to use."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6574359)

WLD

W Lawrence D.

Provider

> "All suggestions have to go into a blog and there is no way to discuss the implications and needs with the designers. ..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

LC

Libro C.

Practice Manager

> "Our practice wouldn't be in the great place we are today without implementing Advanced MD."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

NT

Nisar T.

CEO

> "Speed degradation is common complain."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

EC

Erica C.

Director, HR and Administration

> "Their customer service is pretty helpful and readily available."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

KM

Kim M.

Psychiatrist

> "Some of the med record design folks were inexperienced and rude"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6157868)

EC

Erica C.

Director, HR and Administration

> "Their account managers are really helpful and truly do advocate for what's best for their customers."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

CJ

Cassie J.

Patient Services Manager

> "Their customer service is by far my least favorite part."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

BO

Brandi O.

Medical biller

> "Reviewing charts was pretty easy in terms of navigating."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6228824)

CW

Carrie W.

Owner

> "our prescribers cannot e-prescribe on an almost-weekly basis and it requires one of them to cancel patients to make..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3319697)

WG

William G.

Clinical Manager

> "We love the advanced features it has like mobile capability, integrated fax, etc. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

CJ

Cassie J.

Patient Services Manager

> "Things glitch all the time, support never knows why.-"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

KM

Kim M.

Psychiatrist

> "Relatively easy to learn , integrated well with escripts/billing"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6157868)

NT

Nisar T.

CEO

> "Sad part non of the Management or concern department ever contacted or written to explain what had gone wrong. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

SH

STeve H.

owner

> "There are good things like notifying patients and creating your custom templates."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4099777)

VP

VaJezatha P.

Owner

> "The data is held hostage for another 2 grand after bleeding you nearly $300 monthly for what Simple Practice can give..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3562860)

AA

Abigail A.

Nurse

> "This helps her to record it for future used and current treatment."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4310107)

MP

Michelle P.

Operations

> "It's totally inconvenienced our practice and messed up workflow when their system goes down for long periods of time."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

WG

William G.

Clinical Manager

> "We were also sold on its usability for podiatrists, but I think this program is best suited for MDs- just look at the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

CW

Carrie W.

Owner

> "Pop ups; nothing is intuitive at all; horrific training/implementation experience; literally no discovery was..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3319697)

WLD

W Lawrence D.

Provider

> "The note design feature is robust and easy to use but the fields are very limited in function and size. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

WLD

W Lawrence D.

Provider

> "There is no way to just change a dose on a medication, the entire drug has to be searched for again. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

SL

Shaun L.

VP, Sales and Marketing

> "Training and Customer Service is excellent!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6027229)

AW

Angela W.

Physician/Owner

> "The billing department only enter information they do not assist with working claims , they will put the information..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___2949584)

LC

Libro C.

Practice Manager

> "Easy to implement, easy to use and our sales rep, \[sensitive content hidden\], has helped us tremendously through the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

WLD

W Lawrence D.

Provider

> "The visible information is confusing and does not agree between the three medication access areas. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

WG

William G.

Clinical Manager

> "The implementation process was pleasant, they always made it on time for their meetings and provided all the promised..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

WLD

W Lawrence D.

Provider

> "It is impossible to delete a prescription that you write and sign but do not print or send. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

DW

Dr W.

President

> "We liked the idea of having an easy way to communicate with one another about patients."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3883850)

MP

Michelle P.

Operations

> "The software has a lot of potential but there are too many little nuances that make it inefficient and difficult to..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

NM

Nick M.

Office Administrator

> "Integrating billing features into the chart is fairly easy."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3820844)

AB

Alexandra B.

Billing Manager

> "Learning the software is really difficult and I only know a handful of providers that can utilize the custom features."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4490963)

WG

William G.

Clinical Manager

> "We have had challenges with RCM, but it is still way better than our previous RCM manager."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

WLD

W Lawrence D.

Provider

> "Auto-expire is confusing as it does not send the information to the pharmacy. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

WG

William G.

Clinical Manager

> "These tools all work and help our practice. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

AB

Alexandra B.

Billing Manager

> "It is expensive for AMD to build the templates so it falls on the staff."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4490963)

WG

William G.

Clinical Manager

> "It also had lots of the features we wanted."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

VP

VaJezatha P.

Owner

> "If you are not a hospital or a very large medical office of the body, DO NOT."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3562860)

MP

Michelle P.

Operations

> "It has plenty of features."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

CR

Constanze R.

Surgeon

> "Now they refuse to refund our money and continue to charge my credit card."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3754028)

VP

VaJezatha P.

Owner

> "The people, once you get off hold, are patient and knowledgeable."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3562860)

DW

Dr W.

President

> "Patient facing appointment scheduler not showing all appointments"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3883850)

DC

Darleena C.

CEO Therapist

> "Ease of use, everything in one place, time efficient."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4347965)

MP

Michelle P.

Operations

> "Unacceptable for it to be down for extended periods of time like this without proper notice or warning."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

CM

Christine M.

Office Manager

> "All employees are local, caring and knowledgeable."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___2886663)

CM

Christine M.

Office Manager

> "Every feature is hidden in a menu in a pop up menu in 5 different screens that after 6 months I still dont know where..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___2886663)

MS

Mark S.

CFO

> "Great costumer service!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3182036)

BB

Brandy B.

Practice Owner and Provider

> "I tried speaking to Two lower level managers who did nothing but ignore emails or just didn't listen."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4382578)

MS

Mark S.

CFO

> "Really does make the office run better!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3182036)

JS

Jack S.

Facilities Manager

> "Technical Help is slow and mostly not useful. If they can't help they avoid contact."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3842536)

[View Reviews](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

## User interface

4.24 (151)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)

3.60 (464)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CharmHealth

Top features

47/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/120340/ChARM-EHR/#features)

AdvancedMD EHR

27/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/114601/AdvancedEHR/#features)

### Recognition

No recognitions have been awarded to CharmHealth

AdvancedMD EHR is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

CharmHealth

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AdvancedMD EHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CharmHealth

-   By MedicalMine
-   Located in United States
-   Founded in 2007

AdvancedMD EHR

-   By AdvancedMD
-   Located in United States
-   Founded in 1993

## Popular Comparisons

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

$25/month

Price

$49/month

4.2

Features

4.2

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120340-136876/ChARM-EHR-vs-Pediatric-Therapy-EMR)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

Price

$49/month

3.6

Features

4.2

3.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/114601-136876/AdvancedEHR-vs-Pediatric-Therapy-EMR)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$25/month

Price

$0

4.2

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120340-195467/ChARM-EHR-vs-Care-Patron)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

3.6

Features

4.3

3.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/114601-195467/AdvancedEHR-vs-Care-Patron)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

$25/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120340-124590/ChARM-EHR-vs-EMA)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

4.4

3.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/114601-124590/AdvancedEHR-vs-EMA)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$25/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120340-180899/ChARM-EHR-vs-Alleva)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

4.4

3.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/114601-180899/AdvancedEHR-vs-Alleva)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

$25/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120340-122278/ChARM-EHR-vs-EpicCare-EMR)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

4.4

3.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/114601-122278/AdvancedEHR-vs-EpicCare-EMR)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/)

$25/month

Price

Contact vendor for pricing

4.2

Features

3.8

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120340-129169/ChARM-EHR-vs-Tebra)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

3.8

3.5

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-114601/athenaOne-vs-AdvancedEHR)