# Compare AdvancedMD EHR vs Alleva 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AdvancedMD EHR and Alleva based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/114601-180899/AdvancedEHR-vs-Alleva

---

# AdvancedMD EHR vs Alleva Features and Cost Comparison

Last updated July 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AdvancedMD EHRAlleva2/4 selected

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.6 (465)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

[## AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.6 (465)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.3

Functionality

3.6

Ease of Use

3.5

Customer Service

3.4

Reviews Sentiment

SH

HD

SS

Based on [465 reviews](#user-reviews)

Positive

286

Neutral

58

Negative

121

[## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

CB

NR

JB

Based on [282 reviews](#user-reviews)

Positive

245

Neutral

26

Negative

11

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,251 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Feature ratings

HIPAA Compliant

4.5

Patient Records Management

3.9

Charting

3.2

Patient Scheduling

3.6

Document Management

4.7

86%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Patient Records Management

4.7

Charting

4.7

Patient Scheduling

4.5

Document Management

4.7

User satisfaction

User satisfaction

3.6

User reviews[465](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

Ease of use

3.5

Functionality

3.6

Value for money

3.3

Customer support

3.4

User satisfaction

4.5

User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

AdvancedMD EHR is used by independent medical practices, group practices, medical billing companies, mental health providers, physical therapists, and specialty healthcare providers.

Best for

Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery.

## User reviews

Pros & cons

SH

Scott H.

Psychiatrist, proprietor

> "The available elements include an addition function, which is very handy for, say, a PHQ-9 total score. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7178371)

SH

Scott H.

Psychiatrist, proprietor

> "There is no medical director for the organization, and it shows. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7178371)

HD

Heather D.

Lead Program Therapist

> "Customer support was very fast and efficient which was nice because when issued this system it was new for the whole..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

EC

Erica C.

Director, HR and Administration

> "The connectivity for the telehealth feature could be better as well - we have lots of issues with patients and..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

SS

Scott S.

Owner, CFO

> "Their engineers are constantly working on the EHR to make a better user experience from the physician, front office..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6573239)

DT

Donald T.

Medical Director

> "When I first purchased the program, they lied about its compatibility with Mac iOS."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6705515)

LW

Lelah W.

CEO CPS Pgrm Dir

> "I used it when I worked with another agency and I'm familiar with how it operates so I was really grateful when we..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6571927)

SH

Scott H.

Psychiatrist.

> "The eRx function is very inefficient. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

HD

Heather D.

Lead Program Therapist

> "It was also very easy to learn and customize to our needs."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

DT

Donald T.

Medical Director

> "They have not been responsive to multiple physicians and NPs asking them to fix this."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6705515)

SS

Scott S.

Owner, CFO

> "Easy to use and great support from Advanced MD. Once the templates are set up then it is easy for the physician to..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6573239)

MA

Mir A.

Owner

> "Terrible customer service, outdated features"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6703782)

AJ

Amanda J.

therapist

> "Scheduling was easy to manage."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7124642)

EC

Erica C.

Director, HR and Administration

> "The online scheduling isn't truly integrated into their scheduling system."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

SH

Scott H.

Psychiatrist.

> "The EHR and PM (billing module) are well designed, efficient, and they work. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

CJ

Cassie J.

Patient Services Manager

> "The notes OFTEN have internal issues that change the note AFTER its signed.- There is no admin level that allows..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

HD

Heather D.

Lead Program Therapist

> "It was a great improvement from the last EHR we had used."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

NT

Nisar T.

CEO

> "Help desk doing its job but those folks do not have all the answers or solutions for system failure."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

SH

Scott H.

Psychiatrist.

> "The telehealth powered by Zoom is very functional. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

AM

Anne M.

practice mananger

> "We do not have an account manager, so when something goes wrong with the system and it will, because technology always..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4758548)

LC

Libro C.

Practice Manager

> "We continue to find ways to leverage Advanced MD to help our practice and Angie is just a phone call away to help us..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

SN

Suresh N.

MD

> "IT stops us from serving our clients"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

KR

Katrice R.

President

> "Helpful staff and lots of features in the system"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6572051)

NM

Nick M.

Office Administrator

> "It doesn't matter how good you are at programming and customizing templates, a lot of necessary features are not..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3820844)

KC

Kimberly C.

Director of Billing

> "Ease of use, ability to create/modify documentation"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6582095)

MH

Michael H.

Owner

> "Differences in terminology was a short term stumbling block. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6066687)

CL

CHANDANI L.

BILLING MANAGER

> "AMD distric manager is very knowlegable and available anythime to help me."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6574359)

NT

Nisar T.

CEO

> "Speed degradation is common complain."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

TM

Thomas M.

Physician-owner

> "I have been happy with Advanced MD and it helps me run my solo medical practice efficiently. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6176876)

KM

Kim M.

Psychiatrist

> "Some of the med record design folks were inexperienced and rude"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6157868)

SN

Suresh N.

MD

> "WE did like its platform for efficiency, stability, and reports"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

CW

Carrie W.

Owner

> "our prescribers cannot e-prescribe on an almost-weekly basis and it requires one of them to cancel patients to make..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3319697)

CL

CHANDANI L.

BILLING MANAGER

> "AMD practice management system is very easy to use."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6574359)

SN

Suresh N.

MD

> "THEY were the best YEARS ago, but in the last 1 year, we have been paying more and getting less."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

LC

Libro C.

Practice Manager

> "Our practice wouldn't be in the great place we are today without implementing Advanced MD."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

NT

Nisar T.

CEO

> "Sad part non of the Management or concern department ever contacted or written to explain what had gone wrong. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

EC

Erica C.

Director, HR and Administration

> "Their customer service is pretty helpful and readily available."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

MP

Michelle P.

Operations

> "It's totally inconvenienced our practice and messed up workflow when their system goes down for long periods of time."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

EC

Erica C.

Director, HR and Administration

> "Their account managers are really helpful and truly do advocate for what's best for their customers."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

CW

Carrie W.

Owner

> "Pop ups; nothing is intuitive at all; horrific training/implementation experience; literally no discovery was..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3319697)

BO

Brandi O.

Medical biller

> "Reviewing charts was pretty easy in terms of navigating."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6228824)

MP

Michelle P.

Operations

> "The software has a lot of potential but there are too many little nuances that make it inefficient and difficult to..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

KM

Kim M.

Psychiatrist

> "Relatively easy to learn , integrated well with escripts/billing"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6157868)

CJ

Cassie J.

Patient Services Manager

> "Honestly the most baffling part is the incompetency of the support and tech team. When things go awry, that is the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

SH

STeve H.

owner

> "There are good things like notifying patients and creating your custom templates."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4099777)

AB

Alexandra B.

Billing Manager

> "Learning the software is really difficult and I only know a handful of providers that can utilize the custom features."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4490963)

AA

Abigail A.

Nurse

> "This helps her to record it for future used and current treatment."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4310107)

AB

Alexandra B.

Billing Manager

> "It is expensive for AMD to build the templates so it falls on the staff."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4490963)

SL

Shaun L.

VP, Sales and Marketing

> "Training and Customer Service is excellent!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6027229)

CR

Constanze R.

Surgeon

> "Now they refuse to refund our money and continue to charge my credit card."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3754028)

LC

Libro C.

Practice Manager

> "Easy to implement, easy to use and our sales rep, \[sensitive content hidden\], has helped us tremendously through the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

DW

Dr W.

President

> "Patient facing appointment scheduler not showing all appointments"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3883850)

DW

Dr W.

President

> "We liked the idea of having an easy way to communicate with one another about patients."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3883850)

MP

Michelle P.

Operations

> "Unacceptable for it to be down for extended periods of time like this without proper notice or warning."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

NM

Nick M.

Office Administrator

> "Integrating billing features into the chart is fairly easy."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3820844)

BB

Brandy B.

Practice Owner and Provider

> "I tried speaking to Two lower level managers who did nothing but ignore emails or just didn't listen."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4382578)

WG

William G.

Clinical Manager

> "We love the advanced features it has like mobile capability, integrated fax, etc. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

JS

Jack S.

Facilities Manager

> "Technical Help is slow and mostly not useful. If they can't help they avoid contact."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3842536)

MP

Michelle P.

Operations

> "It has plenty of features."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

MP

Michelle P.

Operations

> "It is very glitchy and not the most user-friendly for our therapists."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

WG

William G.

Clinical Manager

> "We were also sold on its usability for podiatrists, but I think this program is best suited for MDs- just look at the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

DW

Dr W.

President

> "Billing is slow and follow up is practically nonexistent. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3883850)

WLD

W Lawrence D.

Provider

> "The note design feature is robust and easy to use but the fields are very limited in function and size. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

MP

Michelle P.

Operations

> "There are plenty of times I've spent 2+ hours on the phone with support without a resolution."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

DC

Darleena C.

CEO Therapist

> "Ease of use, everything in one place, time efficient."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4347965)

CJ

Cassie J.

Patient Services Manager

> "Reporting is a MESS and very unorganized and difficult to figure out."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

WG

William G.

Clinical Manager

> "The implementation process was pleasant, they always made it on time for their meetings and provided all the promised..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

WLD

W Lawrence D.

Provider

> "All suggestions have to go into a blog and there is no way to discuss the implications and needs with the designers. ..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

WG

William G.

Clinical Manager

> "We have had challenges with RCM, but it is still way better than our previous RCM manager."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

MP

Michelle P.

Operations

> "I've had issues with e-prescribing on multiple occasions."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

WG

William G.

Clinical Manager

> "These tools all work and help our practice. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

CW

Carrie W.

Owner

> "Our overall experience has been pretty terrible. Though there are very friendly staff on occasion who try really hard..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3319697)

WG

William G.

Clinical Manager

> "It also had lots of the features we wanted."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

CJ

Cassie J.

Patient Services Manager

> "Their customer service is by far my least favorite part."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

VP

VaJezatha P.

Owner

> "The people, once you get off hold, are patient and knowledgeable."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3562860)

BB

Brandy B.

Practice Owner and Provider

> "So because they waited to respond they decided to charge me another month of service. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4382578)

MS

Mark S.

CFO

> "Great costumer service!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3182036)

CJ

Cassie J.

Patient Services Manager

> "Things glitch all the time, support never knows why.-"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

MS

Mark S.

CFO

> "Really does make the office run better!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3182036)

VP

VaJezatha P.

Owner

> "The data is held hostage for another 2 grand after bleeding you nearly $300 monthly for what Simple Practice can give..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3562860)

[View Reviews](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

CB

Cody B.

Program Manager

> "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it easier to find anything..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

JB

Jacob B.

Clinical Director

> "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to “open” and scheduled..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

NR

Nohemy R.

Program Director

> "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly. Whether it's adjusting..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

JB

Jacob B.

Clinical Director

> "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence in the platform."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

JB

Jacob B.

Clinical Director

> "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

JB

Jacob B.

Clinical Director

> "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports of these issues,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

HE

Heather E.

Lead Therapist

> "It is not difficult to learn the different things that are offered on the site."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674)

JB

Jacob B.

Clinical Director

> "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to already urgent..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

BO

Breanne O.

Executive Assistant

> "Their support team has also been super responsive whenever I’ve had questions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

DC

Derrick C.

Clinician

> "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins working again."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

GJ

Giovhanni J.

Substance abuse counselor

> "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703)

KC

Kathy C.

Clinical Supervisor

> "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving and having to start..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935)

AM

Asa M.

Behavioral health technician

> "From training to running the program it has been easy and convenient for my job position."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

CP

Chelsea P.

Youth Mentor

> "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does not save."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143)

BO

Breanne O.

Executive Assistant

> "Helpful customer support team"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

DV

Dennis V.

Assistant Housing Supervisor Case Manager

> "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798)

RG

Rebecca G.

Therapist Intern

> "I like that I can enter all client notes for a group on one page so I can use a template."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

VV

Veronica V.

Clinical Director

> "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it will load and let..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906)

MA

Misty A.

Compliance Director

> "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700)

AW

Austin W.

Peer Support

> "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on clients in the past."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864)

AT

Amanda T.

Lead Therapist

> "Alleva's Scheduler is another very useful tool for us; I appreciate how we are able to enter notes through clicking on the appointment in..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

MK

Misak K.

Therapist

> "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127)

TL

Tora L.

Mental Health Counselor

> "Alleva does very well to organize and keep track of documents electronically for our company and clients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877)

AG

Angelina G.

Therapist

> "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client list."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584)

LK

Lynne K.

Substance abuse counselor

> "use everyday for notes and so far so good"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6462344)

ED

Esther D.

Recovery Coach

> "Auto saving of notes and not being able to print in communication log section."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450)

PZ

Pedro Z.

Counselor

> "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and streamlined the..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065)

KM

Karyn M.

Family Counselor

> "In ability to edit communication logs has been a challenge in my experience with Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144)

GC

Gary C.

Treatment Coordinator

> "It's easy to navigate."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263)

JM

Jared M.

Peer Recovery Specialist

> "Can have login issues or re-connection issues where Alleva fails to login, not due to user error"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614)

AM

Asa M.

Behavioral health technician

> "I was confident after my training."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

AR

Aaron R.

Admissions Director

> "We use the SuperBill function every month for every client and there is no ability to have the diagnostic codes for the sessions populate..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3870947)

JM

John M.

COO

> "Also, \[sensitive content hidden\] assisted us with set up, and he was very professional, responded in a timely manner, and played a huge..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

NR

Nohemy R.

Program Director

> "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of days before getting..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

JL

Jon L.

Admissions and Community Outreach Coordinator

> "Easily access case notes and treatment plans to ensure the best experience for our patients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265)

SS

Starla S.

RN - DON

> "Trying to get past medical records correctly and wrong times that show up after correct times have been entered"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989)

AC

Andrea C.

Program Director

> "I like that you can upload documents so you can eleminate the paperwork"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285)

DC

Derrick C.

Clinician

> "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots, I get 2."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

AC

Ann C.

Billing Coordinator

> "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations, clients that have..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486)

JK

Jennifer K.

Alumni Coordinator

> "There seem to be some instances where things do not save or load during certain times of the day that can be really frustrating."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072)

AM

Allison M.

Director or UR

> "It is conceptually a good product and has a pleasing aesthetic"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643)

AT

Amanda T.

Lead Therapist

> "This has also been our workaround for assessments, and one of the problems with this is that there is no way to utilize data from custom..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

JM

John M.

COO

> "The thing I like most about Alleva is that you can customize it without changing the functionality of the program."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

AT

Amanda T.

Lead Therapist

> "The navigation on the website is also overly complicated, and it often takes several clicks to get to the page I want (i.e., for a..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

CM

Chris M.

Director Of IT

> "They also provide training sessions and webinars to help you learn how to use the product effectively."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829)

TW

Tamnika W.

Lead Therapist

> "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking another MSE from another..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

TW

Tamnika W.

Lead Therapist

> "The way their team works with my company to make improvements to tailor to our needs is unmatched."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

CA

Christal A.

Clinical

> "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra process."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911)

TD

Tajinder D.

Housing Navigator

> "Alleva's user friendly interface and its ability to streamline my workflow efficiently."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010)

AJ

Angie J.

LPN

> "When you chart a communication note your unable to edit it or delet"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599)

LS

Lois S.

LPN

> "User friendly and communication when needing help is excellent"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454266)

VC

Victoria C.

Direct Care Staff

> "It does not load sometimes and tends to glitch out or not stay on the same screen."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792)

HS

Heather S.

Residential Therapist

> "The accessibility it provides for our entire team to have access to the same information!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151)

JP

Jesus P.

Behavioral technician

> "time response to technical problems. when having esues it takes to long to get it resove because is not included in A"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332)

JC

Joshua C.

COO

> "The flexibility and customization for the platform makes it a terrific option - particularly in light of the support and the willingness..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3829235)

TB

Tina B.

CIT

> "I can never get it to log on without highlighting the URL and pressing enter."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704)

KC

Kayla C.

Clinical Services and Program Development

> "Our team appreciates the ability and willingness for Alleva to customize our platform."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238)

CG

Cynthia G.

SUD counselor

> "Inserting dates and times for note charting is tedious."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

JM

John M.

COO

> "Overall 9 out of 10 I would give it a 10 out of 10 if it wasn’t for the glitches, even though they are a few and far apart."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

SG

Sanam G.

Admissions Coordinator

> "It will freeze up at times and take me to the wrong chart or sign me out entirely."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760)

EF

Elizabeth F.

Office Manager

> "I like the ease of use with being able to "build" the system to work for our practice in ways that we need."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6035025)

AT

Amanda T.

Lead Therapist

> "The layout of the treatment plan is needlessly complicated--each Goal is repeated over again before each Objective corresponding to it,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

AT

Amanda T.

Lead Therapist

> "The ability to create our own custom forms is also helpful, though it would be nice if there were more preset forms to choose from..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

EK

Elliot K.

Administrative Assistant

> "Doesn't work with chrome browser sometimes."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772)

CG

Cynthia G.

SUD counselor

> "This program is used company wide and has been very helpful in keeping charts organized."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

RG

Rebecca G.

Therapist Intern

> "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the future."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

CH

Casey H.

Program Manager

> "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220)

JD

James D.

Director of Impact, Assessment, and Learning

> "You can store your data in the system, but if you want to evaluate your data in the slightest it means you have to pay a LOT of extra..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3796640)

EM

Erin M.

Clinical Director

> "CRM and EMR communicate well together, the systems are neat, organized, and visually appealing with the ability to obtain metrics."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3847880)

CW

Carvell W.

Behavioral Health Tech

> "Not being able to see clients you are taking notes on"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686)

AM

Allison M.

Director or UR

> "sensitive content hidden\] have been absolutely incredible to work with and have given so much time and patience to our issues."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643)

DH

Donna H.

LPC, LCDC

> "The calendar and working with the scheduling does not seem to be an easy thing to pick up."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645)

CB

Cody B.

Program Manager

> "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever worked for it's easy..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

GD

Gabrielle D.

Program Manager

> "Lack of customization to user interface."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795)

CB

Chris B.

Operations Director

> "The customer service experience is NEXT LEVEL!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6606155)

BS

Brandon S.

Business Development

> "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586)

JB

James B.

Tech

> "overall its good its a good product and it is always being update"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6451036)

CA

Codee A.

Office Manager

> "There seems to be a lot of glitches and slowness. "

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675)

SB

Shannon B.

Alcohol and Drug Counselor

> "The information is easy to revise/edit and there are many extra features that are customizable."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272407)

KS

Kiera S.

Medical Director, Psychiatrist

> "We cannot get labs to show up in the lab section because we use labcorp, so we have to upload them in documents and it is cumbersome."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3843511)

[View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/)

## User interface

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)

3.60 (465)

[Alleva](https://www.capterra.com/p/180899/Alleva/)

4.47 (282)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

AdvancedMD EHR

Top features

48/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/114601/AdvancedEHR/#features)

Alleva

36/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/180899/Alleva/#features)

### Recognition

AdvancedMD EHR is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Alleva

### Deployment & support

AdvancedMD EHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Alleva

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AdvancedMD EHR

-   By AdvancedMD
-   Located in United States
-   Founded in 1993

Alleva

-   By Alleva
-   Located in United States
-   Founded in 2017

## Popular Comparisons

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (465)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

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3.6

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4.2

3.5

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Contact vendor for pricing

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4.3

3.5

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[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

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Contact vendor for pricing

Price

$0

4.4

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (465)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

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[ModMed](https://www.capterra.com/p/124590/EMA/)[4.41 (368)](https://www.capterra.com/p/124590/EMA/reviews/)

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Price

Contact vendor for pricing

3.6

Features

4.4

3.5

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4.5

[View full comparison](https://www.capterra.com/compare/114601-124590/AdvancedEHR-vs-EMA)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

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Contact vendor for pricing

Price

$54/month

4.4

Features

4.6

4.5

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Price

Contact vendor for pricing

3.6

Features

4.4

3.5

Ease of Use

4.1

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[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (465)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

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Price

$160/month

3.6

Features

4.2

3.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/93446-114601/AestheticsPro-vs-AdvancedEHR)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

vs

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.8

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (465)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,374)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

3.8

3.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/114601-129169/AdvancedEHR-vs-Tebra)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

vs

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (658)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Contact vendor for pricing

Price

$160/month

4.4

Features

4.2

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/93446-180899/AestheticsPro-vs-Alleva)