# Compare AdvancedMD EHR vs Practice Mate 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AdvancedMD EHR and Practice Mate based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/114601-210524/AdvancedEHR-vs-Practice-Mate

---

# AdvancedMD EHR vs Practice Mate Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AdvancedMD EHRPractice Mate2/4 selected

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.6 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

[## AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.6 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.3

Functionality

3.6

Ease of Use

3.5

Customer Service

3.4

Reviews Sentiment

HD

SS

LW

Based on [464 reviews](#user-reviews)

Positive

286

Neutral

57

Negative

121

[## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

TB

SM

cC

Based on [171 reviews](#user-reviews)

Positive

156

Neutral

8

Negative

7

## Not a match? Find software alternatives tailored to your priorities.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Mental Health EHR Software

19 / 33

Only AdvancedMD EHR

-   Charting
-   Coding Assistance
-   Telemedicine

Best performer

24 / 33

Only Practice Mate

-   Customizable Reports
-   Document Management
-   Electronic Payments

User satisfaction

User satisfaction

3.6

User reviews[464](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

Ease of use

3.5

Functionality

3.6

Value for money

3.3

Customer support

3.4

User satisfaction

4.5

User reviews[171](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

AdvancedMD EHR is used by independent medical practices, group practices, medical billing companies, mental health providers, physical therapists, and specialty healthcare providers.

Best for

Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.

## User reviews

Pros & cons

HD

Heather D.

Lead Program Therapist

> "Customer support was very fast and efficient which was nice because when issued this system it was new for the whole..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

EC

Erica C.

Director, HR and Administration

> "The connectivity for the telehealth feature could be better as well - we have lots of issues with patients and..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

SS

Scott S.

Owner, CFO

> "Their engineers are constantly working on the EHR to make a better user experience from the physician, front office..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6573239)

CJ

Cassie J.

Patient Services Manager

> "The notes OFTEN have internal issues that change the note AFTER its signed.- There is no admin level that allows..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

LW

Lelah W.

CEO CPS Pgrm Dir

> "I used it when I worked with another agency and I'm familiar with how it operates so I was really grateful when we..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6571927)

DT

Donald T.

Medical Director

> "When I first purchased the program, they lied about its compatibility with Mac iOS."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6705515)

HD

Heather D.

Lead Program Therapist

> "It was also very easy to learn and customize to our needs."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

SN

Suresh N.

MD

> "IT stops us from serving our clients"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

SS

Scott S.

Owner, CFO

> "Easy to use and great support from Advanced MD. Once the templates are set up then it is easy for the physician to..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6573239)

SH

Scott H.

Psychiatrist.

> "The eRx function is very inefficient. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

SN

Suresh N.

MD

> "WE did like its platform for efficiency, stability, and reports"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

DT

Donald T.

Medical Director

> "They have not been responsive to multiple physicians and NPs asking them to fix this."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6705515)

AJ

Amanda J.

therapist

> "Scheduling was easy to manage."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7124642)

MA

Mir A.

Owner

> "Terrible customer service, outdated features"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6703782)

SH

Scott H.

Psychiatrist.

> "The EHR and PM (billing module) are well designed, efficient, and they work. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

SN

Suresh N.

MD

> "THEY were the best YEARS ago, but in the last 1 year, we have been paying more and getting less."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

HD

Heather D.

Lead Program Therapist

> "It was a great improvement from the last EHR we had used."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

EC

Erica C.

Director, HR and Administration

> "The online scheduling isn't truly integrated into their scheduling system."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

SH

Scott H.

Psychiatrist.

> "The telehealth powered by Zoom is very functional. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

CJ

Cassie J.

Patient Services Manager

> "Honestly the most baffling part is the incompetency of the support and tech team. When things go awry, that is the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

LC

Libro C.

Practice Manager

> "We continue to find ways to leverage Advanced MD to help our practice and Angie is just a phone call away to help us..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

NT

Nisar T.

CEO

> "Help desk doing its job but those folks do not have all the answers or solutions for system failure."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

KR

Katrice R.

President

> "Helpful staff and lots of features in the system"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6572051)

AM

Anne M.

practice mananger

> "We do not have an account manager, so when something goes wrong with the system and it will, because technology always..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4758548)

KC

Kimberly C.

Director of Billing

> "Ease of use, ability to create/modify documentation"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6582095)

CJ

Cassie J.

Patient Services Manager

> "Reporting is a MESS and very unorganized and difficult to figure out."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

CL

CHANDANI L.

BILLING MANAGER

> "AMD distric manager is very knowlegable and available anythime to help me."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6574359)

NM

Nick M.

Office Administrator

> "It doesn't matter how good you are at programming and customizing templates, a lot of necessary features are not..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3820844)

TM

Thomas M.

Physician-owner

> "I have been happy with Advanced MD and it helps me run my solo medical practice efficiently. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6176876)

MH

Michael H.

Owner

> "Differences in terminology was a short term stumbling block. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6066687)

CL

CHANDANI L.

BILLING MANAGER

> "AMD practice management system is very easy to use."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6574359)

WLD

W Lawrence D.

Provider

> "All suggestions have to go into a blog and there is no way to discuss the implications and needs with the designers. ..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

LC

Libro C.

Practice Manager

> "Our practice wouldn't be in the great place we are today without implementing Advanced MD."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

NT

Nisar T.

CEO

> "Speed degradation is common complain."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

EC

Erica C.

Director, HR and Administration

> "Their customer service is pretty helpful and readily available."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

KM

Kim M.

Psychiatrist

> "Some of the med record design folks were inexperienced and rude"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6157868)

EC

Erica C.

Director, HR and Administration

> "Their account managers are really helpful and truly do advocate for what's best for their customers."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

CJ

Cassie J.

Patient Services Manager

> "Their customer service is by far my least favorite part."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

BO

Brandi O.

Medical biller

> "Reviewing charts was pretty easy in terms of navigating."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6228824)

CW

Carrie W.

Owner

> "our prescribers cannot e-prescribe on an almost-weekly basis and it requires one of them to cancel patients to make..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3319697)

WG

William G.

Clinical Manager

> "We love the advanced features it has like mobile capability, integrated fax, etc. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

CJ

Cassie J.

Patient Services Manager

> "Things glitch all the time, support never knows why.-"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

KM

Kim M.

Psychiatrist

> "Relatively easy to learn , integrated well with escripts/billing"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6157868)

NT

Nisar T.

CEO

> "Sad part non of the Management or concern department ever contacted or written to explain what had gone wrong. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

SH

STeve H.

owner

> "There are good things like notifying patients and creating your custom templates."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4099777)

VP

VaJezatha P.

Owner

> "The data is held hostage for another 2 grand after bleeding you nearly $300 monthly for what Simple Practice can give..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3562860)

AA

Abigail A.

Nurse

> "This helps her to record it for future used and current treatment."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4310107)

MP

Michelle P.

Operations

> "It's totally inconvenienced our practice and messed up workflow when their system goes down for long periods of time."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

WG

William G.

Clinical Manager

> "We were also sold on its usability for podiatrists, but I think this program is best suited for MDs- just look at the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

CW

Carrie W.

Owner

> "Pop ups; nothing is intuitive at all; horrific training/implementation experience; literally no discovery was..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3319697)

WLD

W Lawrence D.

Provider

> "The note design feature is robust and easy to use but the fields are very limited in function and size. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

WLD

W Lawrence D.

Provider

> "There is no way to just change a dose on a medication, the entire drug has to be searched for again. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

SL

Shaun L.

VP, Sales and Marketing

> "Training and Customer Service is excellent!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6027229)

AW

Angela W.

Physician/Owner

> "The billing department only enter information they do not assist with working claims , they will put the information..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___2949584)

LC

Libro C.

Practice Manager

> "Easy to implement, easy to use and our sales rep, \[sensitive content hidden\], has helped us tremendously through the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

WLD

W Lawrence D.

Provider

> "The visible information is confusing and does not agree between the three medication access areas. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

WG

William G.

Clinical Manager

> "The implementation process was pleasant, they always made it on time for their meetings and provided all the promised..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

WLD

W Lawrence D.

Provider

> "It is impossible to delete a prescription that you write and sign but do not print or send. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

DW

Dr W.

President

> "We liked the idea of having an easy way to communicate with one another about patients."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3883850)

MP

Michelle P.

Operations

> "The software has a lot of potential but there are too many little nuances that make it inefficient and difficult to..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

NM

Nick M.

Office Administrator

> "Integrating billing features into the chart is fairly easy."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3820844)

AB

Alexandra B.

Billing Manager

> "Learning the software is really difficult and I only know a handful of providers that can utilize the custom features."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4490963)

WG

William G.

Clinical Manager

> "We have had challenges with RCM, but it is still way better than our previous RCM manager."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

WLD

W Lawrence D.

Provider

> "Auto-expire is confusing as it does not send the information to the pharmacy. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

WG

William G.

Clinical Manager

> "These tools all work and help our practice. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

AB

Alexandra B.

Billing Manager

> "It is expensive for AMD to build the templates so it falls on the staff."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4490963)

WG

William G.

Clinical Manager

> "It also had lots of the features we wanted."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

VP

VaJezatha P.

Owner

> "If you are not a hospital or a very large medical office of the body, DO NOT."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3562860)

MP

Michelle P.

Operations

> "It has plenty of features."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

CR

Constanze R.

Surgeon

> "Now they refuse to refund our money and continue to charge my credit card."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3754028)

VP

VaJezatha P.

Owner

> "The people, once you get off hold, are patient and knowledgeable."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3562860)

DW

Dr W.

President

> "Patient facing appointment scheduler not showing all appointments"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3883850)

DC

Darleena C.

CEO Therapist

> "Ease of use, everything in one place, time efficient."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4347965)

MP

Michelle P.

Operations

> "Unacceptable for it to be down for extended periods of time like this without proper notice or warning."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

CM

Christine M.

Office Manager

> "All employees are local, caring and knowledgeable."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___2886663)

CM

Christine M.

Office Manager

> "Every feature is hidden in a menu in a pop up menu in 5 different screens that after 6 months I still dont know where..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___2886663)

MS

Mark S.

CFO

> "Great costumer service!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3182036)

BB

Brandy B.

Practice Owner and Provider

> "I tried speaking to Two lower level managers who did nothing but ignore emails or just didn't listen."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4382578)

MS

Mark S.

CFO

> "Really does make the office run better!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3182036)

JS

Jack S.

Facilities Manager

> "Technical Help is slow and mostly not useful. If they can't help they avoid contact."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3842536)

[View Reviews](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

TB

Tina B.

Director of RCM

> "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

TB

Tina B.

Director of RCM

> "The way the excel reports download requiring a number of irritating excel functions to allow one to sort..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

SM

Susan M.

Therapist

> "They’ve added a video library that can help you not only learn how to use the software but it’s there 24/7..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

AS

Anna S.

owner operator

> "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

CC

Carolyn C.

NP

> "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances every..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102)

MR

Misty R.

Therapist

> "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

MD

Marie D.

LICSW Mental Health Therapist

> "Practice Mate secures patient information online and is a good value for the monthly, deductible payment,..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746)

BA

Barbara A.

Licensed Clinical Social Worker

> "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240)

TB

Tina B.

Manager

> "We can do all that is needed from one application for our patients and it's secure and compliant."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794)

RK

Rhonda K.

Billing Coordinator

> "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed) and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

LB

Laura B.

Provider

> "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711)

AC

Angela C.

Admin Asst

> "Editing forms and/or invoices are not user-friendly or there is no capability to do this function."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863)

LV

LAURIE V.

licensed massage therapist

> "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I have..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349)

RK

Rhonda K.

Billing Coordinator

> "Also, lacks a report that shows claim details before batching and filing claims."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

SM

Susan M.

Therapist

> "There is a little bit of a learning curve with any new system but for me most of the system made sense..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

SM

SALLY M.

Owner, Speech Pathologist

> "Time on line waiting for support, mild confusion in services offered original and new service center."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835)

GC

Genata C.

Clinical Psychologist

> "I am able to do my own billing with minimal effort and low overhead. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

MM

Mina M.

owner

> "Also doesn't keep more than about 100 claims / patient visits for viewing"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

MR

Misty R.

Therapist

> "I also like the quick feedback if a claim was submitted incorrectly as well."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

PS

Patricia S.

Mental Health Therapist

> "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908)

KB

Kristen B.

Psychologist

> "The efficiency of submitting my claims each week is phenomenal."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419)

TC

Tonn C.

Owner

> "This is quite time consuming and labor intensive and not scalable when you're expanding your practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

GC

Genata C.

Clinical Psychologist

> "Practice Mate makes it easy to set up patient profiles and verify coverage. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "I do still have glitch issues."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

MR

Misty R.

Therapist

> "The website is secure and HIPPA compliant without being overly complicated"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

ML

Marianne L.

PRACTICE MANAGER

> "It does not keep track of duplication."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791)

SC

Shelly C.

Owner, Billing Specialist

> "I feel thankful for the support I can get daily over the phone and when they can login to my computer and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532)

RK

Rhonda K.

Billing Coordinator

> "Too many steps when posting payments."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

AS

Anna S.

owner operator

> "Clients are able to go in and schedule their own appointments which we all find very helpful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

BR

Barbara R.

Administrative Assistance

> "sometimes the telephone wait is long!"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656)

HS

Henry S.

Psychologist

> "It keeps track of my clients information and makes billing easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

LB

Lauren B.

Occupational Therapist

> "Not being able to insert charts in documentation"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400)

LS

Leena S.

Physician

> "Easy billing excellent value for money fast reliable system I have been using for several years and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425)

MM

Mina M.

owner

> "Hard to find reports/invoices etc."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "That is very much appreciated when you are busy and don't have time to wait."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

MS

Maya S.

Administrator

> "The other feature that does not work is when insurance payers retract the monies it is difficult to post..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492)

IK

Ilene K.

Owner

> "It is a cost effective way to submit claims, obtain claims status and reconcile accounts for the small..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994013)

ME

Melissa E.

Licensed Massage Therapist

> "The fee for certain claims, and the inability to submit claims to auto insurance companies"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217)

AS

Alysha S.

LMFT

> "I also like that it stores all of my patient information and it's easy to edit."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931)

QZ

Qinghui Z.

Doctor

> "no Chinese characters support and the insurance payment can't link to the billed visits automictically."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520)

TC

Tonn C.

Owner

> "Ironically, their antiquated interface makes it easier to use without all the confusing bells and whistles."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

HS

Henry S.

Psychologist

> "I don't want to learn a new system."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

ME

Mark E.

Clinician

> "The billing system consistently works well and any issues are easily resolved."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742)

JW

Jackie W.

Administrative

> "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187)

AF

Angela F.

Office Manager

> "I appreciate the scheduling features and ability to have patients fill out intake documents online and keep..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577)

DB

Diane B.

Provider

> "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

AH

Amy H.

Clinical Social Worker

> "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184)

KO

Kathy O.

Medical biller

> "I don't like that we can't customize accounting reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992)

CP

Carolyn P.

Lab Manager

> "Most of our payors pay us through Practice Mate, it's quick, convenient, the tech support is good and they..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4998700)

SM

Sarah M.

Psychotherapist

> "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145)

CS

Catherine S.

Provider

> "I would recommend Practice Mate to anyone running a small practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740)

SA

Stephen A.

Manager/Counselor

> "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than product..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070)

TB

Tina B.

Director of RCM

> "I really like OA/PM and have been promoting it to small provider practices for at least the past 20 years."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

JTJ

Jorn T J.

D.C. - Doctor of Chiropractic

> "Date entry (DOB, injury date etc.) is inconsistent."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338)

MF

Michelle F.

vp of operations

> "fixing repairable claims is easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714)

FL

Frances L.

admin assistant

> "User friendly for people that are not computer savvy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970)

SG

Susanne G.

Licensed Mental Health Counselor

> "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not be..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410)

TD

Tuan D.

Physician/Medical Director

> "Prescription part has a lot of features that seem very poorly designed."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

LK

Lori K.

Owner Licensed Professional Counselor

> "Great value for the money and security has been great."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805)

GG

Gabrielle G.

Billing Manager

> "Some of the canned reports don't seem to work."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347)

PK

Panagiotis K.

Owner Chiropractor

> "It was a good experience for the start of my clinic."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7143011)

JK

James K.

PRESIDENT

> "As with all Cloud systems, we are at the mercy of network connections."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482)

KB

Kate B.

Psychologist

> "Overall it is very easy to use."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057)

TD

Tuan D.

Physician/Medical Director

> "Many small details and features difficult for me to explain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

SM

Susan M.

Therapist

> "That is a time saver as well."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

TN

Tammy N.

LPC

> "I don't like the fact that all the practitioners can see each others reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862)

CYH

Chen-Ying H.

Owner

> "Easy to use."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071591)

JG

Jane G.

Clinical Psychologist

> "Had trouble with the practice management area which I tired briefly."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113)

KB

Kristen B.

Psychologist

> "The learning curve is very simple."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419)

DB

Diane B.

Provider

> "I would have way more overhead if I could not have learned of this program."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

LK

Lori K.

Owner Licensed Professional Counselor

> "Easy to learn, easy to used and help is available if needed."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805)

TD

Tuan D.

Physician/Medical Director

> "Not dynamic."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

AC

Angela C.

Admin Asst

> "It has been the easiest, yet complete EMR system I have ever used."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863)

JA

Julie A.

psychologist

> "Too costly once one retires."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974)

PH

Patrick H.

Owner

> "I am able to do an entire weeks worth of medical billing in only a few minutes. Plus, adding new patients..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5029002)

SL

Sierra L.

Chiropractic physician

> "Canceling is a pain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360)

BR

Barbara R.

Administrative Assistance

> "excellant customer service."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656)

SCC

Sik Chi C.

Acupuncturist

> "Fee if not careful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183)

RV

Roberta V.

LCPC, CADC

> "Ease of use, meets all my software needs very cost effectively. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846158)

AR

Amanda R.

OFFICE MANAGER

> "Billing was difficult and lengthy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768)

[View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

## User interface

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)

3.60 (464)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)

4.55 (171)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

AdvancedMD EHR

19/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/114601/AdvancedEHR/#features)

Practice Mate

Top features

24/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/210524/Practice-Mate/#features)

### Recognition

AdvancedMD EHR is recognized as a top-rated tool in 5 Capterra Shortlist reports

Practice Mate is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

AdvancedMD EHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Practice Mate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AdvancedMD EHR

-   By AdvancedMD
-   Located in United States
-   Founded in 1993

Practice Mate

-   By Office Ally
-   Located in United States
-   Founded in

## Popular Comparisons

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

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Contact vendor for pricing

Price

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3.6

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4.0

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[View full comparison](https://www.capterra.com/compare/48210-114601/ChiroTouch-vs-AdvancedEHR)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.8

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/118789-210524/EHR-YOUR-WAY-vs-Practice-Mate)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

3.8

3.5

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-114601/athenaOne-vs-AdvancedEHR)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

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Contact vendor for pricing

Price

$49.95/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124769-210524/CounSol-com-vs-Practice-Mate)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Contact vendor for pricing

Price

$300

3.6

Features

3.9

3.5

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-114601/NextGen-Ambulatory-EHR-vs-AdvancedEHR)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

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Contact vendor for pricing

Price

$59/month

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-210524/TherapyNotes-com-vs-Practice-Mate)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[BestoSys](https://www.capterra.com/p/144398/Bestosys/)[4.80 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/)

Contact vendor for pricing

Price

$40/month

3.6

Features

4.7

3.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/114601-144398/AdvancedEHR-vs-Bestosys)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.0

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-210524/Valant-Behavioral-Health-EHR-vs-Practice-Mate)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

3.8

3.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/114601-129169/AdvancedEHR-vs-Tebra)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/156391-210524/Kipu-EMR-vs-Practice-Mate)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

4.4

3.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/114601-122278/AdvancedEHR-vs-EpicCare-EMR)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

Contact vendor for pricing

Price

$75/month

4.4

Features

4.4

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)