# Compare Eventbrite vs Purplepass 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Purplepass and Eventbrite based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/114949-133885/Eventbrite-vs-Purplepass-Ticketing --- # Purplepass vs Eventbrite Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PurplepassEventbrite2/4 selected [Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,767)](https://www.capterra.com/p/114949/Eventbrite/reviews/) [## Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [303 reviews](#user-reviews) Positive 297 Neutral 5 Negative 1 [## Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,767)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [5,767 reviews](#user-reviews) Positive 5,475 Neutral 218 Negative 74 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,277 reviews from ticketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Ticket Reservations 4.8 Registration Management 4.8 Mobile Access 5.0 Event Management 4.8 Sales Reports 4.7 87%Fit Feature ratings Ticket Reservations 4.7 Registration Management 4.6 Mobile Access 4.6 Event Management 4.5 Sales Reports 4.2 User satisfaction User satisfaction 4.9 User reviews[303](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.9 Customer support 4.9 User satisfaction 4.6 User reviews[5,767](https://www.capterra.com/p/114949/Eventbrite/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Education (K-12, colleges, universities), Theatres and PACs, Concerts, Fairs and Festivals, Nonprofits, Conferences, Conventions, Corporate Events, Sporting Events Best for Designed for businesses in the music, food and beverage, retail, charity and other sectors. ## User reviews Pros & cons RR Rob R. It Chair > "The ability to use seating maps for reserved seating is great and having options for custom questions to obtain customer information such as attendee..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589) VR Verified Reviewer Communications Specialist > "My company has experienced problems with the quality of the hardware, like scanners working improperly or, cords, and charging issues, leading to..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888) ES Eric S. Executive Director > "Purplepass has made it easy to set up events, manage ticket sales, and offer accessible options for our audiences. While we wish the payout process were..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023) CF Cristina F. Producer > "I don't trust the company they are dealing with. If they can't even provide me with payment, provide a solution, log into my account even with me on..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013) CC Christine C. Administrative Manager > "We can also add a "donate" button and collect non-profit gifts when they check out--along with some custom questions that help build our audience." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430) BO Breanne O. Dance Department Director > "One thing that has come up on the POS side is the inability to use apple pay." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985) BA Bailey A. Annual Giving, Donor, and Alumni Engagement Coordinator > "Our Foundation office was able to expand on that and use it seamlessly for athletic events, student club fundraisers, and so much more." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556) JH Janice H. Board Member and Box Office Manager > "Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error than..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468) CC Christine C. Administrative Manager > "PurplePass has the flexibility for simple or complex events that can be customized as much or little as we want. Plus we can pass the credit card fees..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430) JE James E. Planetarium Director > "Also, sometimes people get confused for when their show time actually is as the emailed ticket isn't as clear as it could be." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6864465) CC Christine C. Administrative Manager > "The data looked great and the POS reporting was also very simple and helpful for post-show analysis. If you have the option, start simply and grow in..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430) ES Eric S. Executive Director > "Payouts take longer than we’d prefer, which can be a challenge for a small company with tight cash flow." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023) CS Charlie S. Executive Director > "We also appreciate the wide variety of report customization options, because they ensure we can access whatever information we need and present it in..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361) JH Janice H. Board Member and Box Office Manager > "Linking reserved seating and seating charts can be tricky, too. " [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468) SR Sumanth R. Board Member > "All possible options including multi day event, coupon code options, pricing categories and several customizable options make it a comprehensive..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507) KF Kate F. Executive Director > "In fact, the few problems we've run into have been due to my own user error and slow learning curve (it can be hard to adjust to a new system after four..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6767505) RR Rob R. It Chair > "Reporting capabilities are great to use in managing events, use for attendee check-in, and reminder notifications. " [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589) SR Sumanth R. Board Member > "At times the embedded ticket widget does not work as intended and we need to reach out to support to resolve it." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507) AM Andrew M. Box Office Manager > "I like the multiple ways in which Purplepass ticketing provides a user-friendly experience, not only for those of us who handle transactions on the..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6769899) CF Cristina F. Producer > "I have been locked out of my account for more than 10 days and not even the representatives at Deluxe Payment Exchange can get into my account!" [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013) AM Ashley M. Tour Manager > "The on location box office aspect runs smoothly thanks to the hardware provided such as hand scanners and point of sale system. " [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6590142) AM Amanda M. Admin Specialist > "Create your own seating maps" isn't the best and could use some updates" [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6778104) BR Bradley R. Co-Owner > "As a small operation, PurplePass is simple enough for me to manage all the shows coming through while giving specific access and direct payouts to our..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6771152) VH Vicki H. Assistant to the Division of Fine Arts > "We have some issues with the use of promo codes, but it could be user error more than a software issue." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6733648) CS Charlie S. Executive Director > "with clear, helpful answers, and the resources in the online help center not only aid with specific issues but offer valuable guidance and tips for..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361) SB Shelly B. Box Office Manager > "The transaction reports are difficult for me to use because I struggle with excel ." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6770024) JL Jason L. Programming Director > "We were looking for a ticketing system that would being just as intuitive for us as it was for our audience, while also being const efficient for both,..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6849997) CF Cristina F. Producer > "I cannot, absolutely not (I have tried 25x at least) access my payment after my last concert. " [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013) BO Breanne O. Dance Department Director > "The security of the platform is great and if technical issues arise they are troubleshooted instantly and resolved quickly." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985) CF Cristina F. Producer > "Their "call center" couldn't find it AT ALL." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013) KB Karla B. Personal trainer and coach > "It was my first time using purple pass for my event and was overall satisfied with the process of setting up the link for ticket purchases." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7005383) TG Tim G. Promotor > "The report for ticketing fees does not print out a usable report for taxes." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4949214) CF Colleen F. Operations > "Purple Pass stands out for its commitment to customer service as well as its straightforward ease of use for admin and end user." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108243) MS Mario S. Fiscal Supervisor > "Sometimes the Business Office is not included and therefore cannot assist the organizer." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5046129) John W. Ticket Management > "This is the third year that we have worked with Purplepass and the customer relationship bonds that has developed is invaluable." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7106346) CR Chris R. Treasurer > "We have found that some of the search features for ticket orders do not work in a similar fashion that we are used to. " [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4390875) VR Verified Reviewer Communications Specialist > "The highlights of my experience are the customer support, value for money, Box Office operations, and flexibility." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888) Caroline M. Audience Services Technician > "As we are using the "beta" version of the software, we get to try all the new tools as they are released- but we do sometimes run into glitches, which..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4024844) RR Rob R. It Chair > "Lastly, I can't say enough about how valuable their customer support team has been in assisting me promptly when I need product support or custom..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589) TM Timothy M. president > "there is nothing i dont like that the team does not address or fix for me" [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5044542) BA Bailey A. Annual Giving, Donor, and Alumni Engagement Coordinator > "The versatility has allowed us to expand our usage beyond what we thought was possible." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556) VR Verified Reviewer Owner > "The only read downfall is the lack of communication between ordering and the tickets being shipped" [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4344694) CB Calysta B. Marketing Manager > "I like how fast their customer service is. If I have any problem at all, I email my rep and he gets back to me within the day." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6838412) BF Bernadette F. Theatre Manager > "Our customers sometimes find it a little cumbersome to purchase a ticket (but in all honesty it's because they are not really computer savvy)." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4003691) ES Eric S. Executive Director > "As a new theatre company, we needed a ticketing platform that was reliable, user-friendly, and didn’t require a steep learning curve." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023) AR Allissa R. Owner > "The ticketing page isn't as pretty as we present our brand online otherwise." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4318518) SJ Shehnaaz J. Founder Creative Director > "Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable, affordable,..." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6772023) BV Ben V. Box Office Manager > "While the UI is functional it’s very unappealing and out of date but is currently being updated." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4562951) LR Lavanya R. Operations > "Overall is good once we pass the learning curve. Once you log in and play around a bit and with the help of support, we can get used to it." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092) BW Britny W. Administrative Assistant > "Our rodeo committee had trouble with having all seating reserved seating." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4358565) LR Lavanya R. Operations > "It has good customization capabilities." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092) TH Trina H. Events Coordinator > "Not able to make "promo code" or "coupon code" read to "Student ID" for our graduation ceremonies. " [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3510762) NH Natasha H. Digital Media Coordinator > "It was also very easy to integrate into our website and share across our social channels." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108550) JA Judy A. Treasurer > "The way I setup our Festival Pass was cumbersome." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325) KG Kathie G. Academic Administrative Assistant > "He is quick to respond, efficient in his resolutions, and always helps with a friendly professionalism that makes working with PurplePass effortless. " [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6880385) JA Judy A. Treasurer > "It was more a lack of knowledge about the way it worked than the syst3em itself." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325) BO Breanne O. Dance Department Director > "Building events is extremely easy and customizable to what I need." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985) AM Aaron M. Producer > "Could not have been easier." [See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3509920) [View Reviews](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) VR Verified Reviewer Founder > "Setting up an event takes minutes — you can customize your event page, set ticket tiers, manage capacity, and start selling almost immediately without needing any..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100658) IH Inbal H. Manager > "When a customer is buying a ticket, at the end, after he is done paying there is an extra screen to fill with the phone number, and sometimes people miss this screen..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7094268) VR Verified Reviewer Leasing Consultant > "What I like most about Eventbrite is how it takes into account your location and suggests you events based on that instead of you having to filter the events that..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7141627) AD Aaron D. Tech Specialist > "What I don’t like about Eventbrite is that some of the fees can add up quickly, especially for paid events, which makes it harder to keep ticket prices affordable." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7053802) AO Aidan O. Magician > "It's natural discoverability is fantastic and I often sell 10-20% of my tickets just by listing a portion of tickets on the platform - no marketing needed." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100048) KW Kate W. Office Manager > "As with everything when you are a small business fees can add up, especially for paid events, and some customization options are limited." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138109) Tracie B. Executive director > "They allow for multiple types of ticket options which is the reason I went with eventbrite and because they have a free option." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919) RV Ravi V. QA > "There charges might feel extra if you are doing a good view events although it should be other way around also the customer has to pay additional fee on top of the..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7049838) Portia A. Nurse > "It’s a convenient platform for discovering events and booking tickets quickly. Despite some minor issues with fees and navigation, it remains reliable and useful for..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7134056) VR Verified Reviewer Software Developer > "It is held back by very limited customization and higher service fees that can diminish profit margins." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7111814) TS Tori S. Owner and Certified Cat Trainer > "The ability to charge customers the Eventbrite fee is a great optional feature, fees are extremely fair if you decide to not charge them outward." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7057099) RK Rob K. Chiropractor > "Sometimes the set up for each event didn’t work the way it was intended, and some of the buttons for editing." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100407) JLD John-Luke D. Marketing Manager > "Launching a new event is incredibly fast, and the mobile check-in app is a lifesaver, making on-site management foolproof." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189) Tracie B. Executive director > "I was unable to set a minimum donation ticket amount when using it for non-profit events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919) PG Paula G. Coordinator > "I also like the option of creating a public event so others can search on Eventbrite for events in the area." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373) AR Amanda R. Owner > "I tried to set up an event in the platform, pop up shop for my LLC, not easy at all, no vetting, no securing transactions, I didn't want that for my customers, when..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6666418) MH Michael H. President > "I have used Eventbrite to grow my business and would recommend it to anyone looking to host paid or free events for clients to help with RSVPs, client info, etc." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7070242) AC Abby C. Content Specialist > "Email notifications don't have enough customization settings, which makes it difficult to create custom reminder emails" [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6835298) LM Latoria M. Singer-Singwriter, Author, and Freelance Writer > "I have used EventBrite to register for certain events by an administrator and the process has always been fast, simple, and with little to no complications." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7062028) Teresa R. Case Manager > "It doesn't always give the best directions or contact information when you are needing direct information from the event coordinator" [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7052951) RS Ryan S. Online Community Pastor > "It also stores your tickets in app or interfaces with one's digital wallet to make using digital passes simpler for the consumer." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6826548) PG Patricia G. Customer Service Lead > "Email messages are not always timely, which introduces minor delays in communication with customers." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072452) KF Krista F. Operations Manager > "What I like most about Eventbrite is: for what we use it for, it is free, so easy to set up and publish, and it integrates with our systems so I am not having to go..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7142243) WB Will B. Deputy Director > "With other providers, any lag or delay with loading tickets to events is extremely annoying." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7073340) VR Verified Reviewer Legal Admin > "What I like most about Eventbrite is that it is easy to use, and they send email updates about events based on what I’ve previously booked through their platform...." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7122165) KR Kashish R. Founder > "fees on ticket sales can add up, and customization for event pages is limited, so it’s harder to create a unique look." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292) Jen H. CEO > "My overall experience has been wonderful. When I have my events there, the tickets feel better and I can set it up and then forget about it for a while, so I don't..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7094276) CF Claire F. Founder > "Overall, also, I find that it's not curate enough when searching for events I'd like to personally attend." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7076997) HY Henry Y. Project Manager > "it is easy event setup and ticketing with solid attendee management and simple publishing workflows." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7081229) MK Mohammed K. NA > "Eventbrite charges a percentage of ticket sales as a service fee, which can become costly for high-ticket-price events. While these fees can be passed on to..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6605791) Osama S. Software Engineering -Data scientist > "The ability to customize event pages and manage registrations in real-time are other standout features that make Eventbrite a top choice for event planning." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6432298) HY Hannah Y. Graphic design > "Takes a while to get used to how it works and also the fees aren’t great but just factor that in to your ticket price." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7079969) JdC Jéda C. Arise > "What I like about it is, it allows people to buy cheap tickets, it allows more people to be at the event, it allows, free opportunities, and free gifts." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6303371) MH Michael H. President > "The service fees are higher than I would like and especially hurt smaller events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7070242) BN Belle N. Patient Care Coordinator > "The format makes it easy to post events, keep track of stats, and is customizable!" [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7131757) JS Joshua S. Lead Team - Director > "Our greatest issue with our volunteer sign up is that it constantly got "sold out" with applications from India and Africa asking for letters of invitation to Canada..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6451918) MB Mittal B. Recruiter > "The platform is intuitive and offers a comprehensive suite of tools for event management, from creating the event to selling tickets and promoting it." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6454243) VR Verified Reviewer Events Producer > "When using eventbrite I ran into a few accounting issues and resolving them was really tricky due to a lack of customer support." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7021860) UC Urgan C. Associate > "What I like most about Eventbrite is its straightforward setup for creating events and tracking registrations, making event management hassle-free." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6524075) SC Scholastica C. Ticketing and reservation agent > "In addition to the service fees, Eventbrite also takes a percentage of ticket sales, which can lower the overall revenue from paid tickets." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6741313) EC Erica C. Coordinator > "I particularly appreciate the detailed analytics and reporting tools, which provide valuable insights into attendee engagement and help optimize future events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6438283) KR Kashish R. Founder > "It also requires external marketing to reach full potential, the mobile app can be a bit basic, and refunds may take longer than expected." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292) NW Nicole W. Owner > "Our company has been able to sell tickets and use the online platform as a way to grow our business while supporting Eventbrite, makes our business thrive." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635) PR Peter R. Treasurer > "They ask for documentation and when we send them the documents on file with the Government, they refuse to accept them, even though they are on file with other..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6751526) CL Cecil L. Compositor > "Great for buying ticketing and confirming attendance to free events, and gives me email updates and heads-ups for new upcoming events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6477715) Matthew M. Holistic Nutritionist > "Support can be hit or miss If something goes wrong, it’s not always the fastest to get help." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7118653) CP Charissa P. CEO > "On the other hand, Cvent is our go-to for larger events that need custom apps, onsite badge printing, and various conference-specific features." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6504962) LC LaQuisha C. Relationship Consultant > "What I didnt like about eventbrite was the add ticket to wallet feature dies not always add my ticket the day of purchase." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6555240) PG Paula G. Coordinator > "I have appreciated using Eventbrite in keeping track of individuals registering for an event." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373) MP Marissa P. Executive Director > "All the fees day of the event ticket sales were a challenge as they don't offer a physical payment system." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7040833) PG Paula G. Coordinator > "Eventbrite is helpful in both advertising an event and ensuring individuals register to attend." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373) TS Tiah S. Accounts Payable and General Ledger Associate > "Tickets were purchased, card was charged, but there was no confirmation given and it was hard getting in contact with anyone in customer service to find out how to..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6584902) EN Enrique N. Founder > "As an organizer, I appreciate the event dashboard, customizable registration forms, and automated email updates." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100) BS Brandi S. Crisis Intervention Peer Specialist > "I didn't find much of anything I didn't like other than I find too many options of events in my interest and don't have the time to do everything that I want." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6880345) EN Enrique N. Founder > "As both an attendee and occasional organizer, I’ve found the interface intuitive, the ticketing process smooth, and the event discovery features very helpful." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100) CD Candice D. Program Lead > "Sometimes it can be difficult for individuals to access eventbrite as sometimes the registrations numbers are duplicated and organizations may anticipate more..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6318186) JW Jennifer W. Community Engagement and Operations Manager > "Has been a fantastic resource for us over the years, when asked class participants how they found our event, a majority would say "through Eventbrite" not, through..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7124024) KL Kari L. Marketing Project Manager > "The only reason I moved away from Eventbrite for my event is because the goal is to raise money for charity and the fees on Eventbrite's platform are far too high in..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6593262) KH Kimberly H. Personal Trainer > "I needed to buy tickets to a Masquerade Ball for 3 of us ladies, and Eventbrite made it so easy to purchase tickets online for all 3 of us, and they take multiple..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6492263) KC Kiara C. Training Marketing Manager > "The filtering system when you are searching for events as a lot of irrelevant events can pop up which can be annoying." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6638480) Francesco P. CEO > "It has no cost upfront and a lot of feature to customize you events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7090165) AH Adam H. Director of IT Program Management and Implementation > "I found it difficult at times to access customer support when facing challenges with the app for misc events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6852917) BL Bianca L. Accountant > "The software has eased events management from hosting to ticket management. Although we have not fully integrate the software with our other systems, integration..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6776432) NW Nicole W. Owner > "The only con is that some people still don't use smart phones and the challenge is making sure there is still a way to utilize tickets without the use of a smart..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635) KW Kristen W. Owner > "I sold tickets for my art show thru Eventbrite, It was very easy for my customers to show their tickets at the door, as well as it was easy for me to not have to..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6481453) Christine B. Pilates transformation expert > "Customers complained that they had difficulty checking out and paying for tickets." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7128189) IL Ilaria L. Assistant Reservation Manager > "Can recommend it for small in person and online events, such as a promotion for an annual Christmas or business party." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7062992) VR Verified Reviewer Analyst > "Occasional bugs appear during busy events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7132095) AM Anna M. owner, designer, web developer > "A a user, I love search options as I sometimes search for free online training - I just simply pick a subject and select only free and events and there is always a..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6819811) JLD John-Luke D. Marketing Manager > "Poor customer support for cancelled events" [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189) BW Bart W. Pastor > "It has made attending and hosting events so much easier than the old way of paper registrations and keeping track of paper forms and tickets." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6623047) Christine B. Pilates transformation expert > "More important, I had difficulty accessing my payout funds." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7128189) Matthew M. Holistic Nutritionist > "Handles registrations and payments in one place, which makes things a lot easier." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7118653) Roger A. Owners > "Also, when creating an event first time, it can be confusing." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7078883) RV Ravi V. QA > "Eventbrite is very easy to use and useful to sell tickets for small events as well as large events, the platform is trusted by audience from all over the world." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7049838) MB MIlly B. Founder > "You get absolutely inundated with emails for most of the core features, which could be an issue with organisers or with the platform." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6475298) VR Verified Reviewer Marketing and Events Coordinator > "What I liked most about the platform is its intuitive interface—setting up events, managing tickets and tracking analytics is simple and efficient." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6461591) JF Jiaxin F. Research Data Scientit > "The response time of the UI takes significantly longer when too many events (tens of) are created at the same time." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6538902) DP Derrick P. CEO > "I love using Eventbrite because it allows me to find local events in any and every city whether I’m at home or travelling." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6527879) SF SuOm F. Producer > "Now even the free events have a maximum number of tickets which deems the platform useless even for free events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6644221) [View Reviews](https://www.capterra.com/p/114949/Eventbrite/reviews/) ## User interface 4.87 (303) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) 4.61 (5,767) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Purplepass Top features 43/49 - Activity Dashboard - AI Copilot - API - Attendance Management - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Confirmations/Reminders - Cross Selling Functionality - Customer Data Management - Customizable Branding - Customizable Forms - Customizable Reports - Data Import/Export - Discount Management - Drag & Drop - Dynamic Pricing - Email Marketing - Employee Management - Event Calendar - Event Management - GDPR Compliance - Generative AI - Help Desk Management - Kiosk Ticketing - Mobile Access - Mobile Ticketing - Multi-Currency - Multi-Event - Online Ticketing - Onsite Ticketing - Point of Sale (POS) - Print-at-Home - Promotions Management - Real-Time Notifications - Registration Management - Reporting/Analytics - Reserved Seating - Sales Reports - Season Tickets - Seating Map - Social Promotion - Surveys & Feedback - Third-Party Integrations - Ticket Brokering - Ticket Reservations - Venue Management - Wait List Management - Website Management [See all features](https://www.capterra.com/p/133885/Purplepass-Ticketing/#features) Eventbrite 32/49 - Activity Dashboard - AI Copilot - API - Attendance Management - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Confirmations/Reminders - Cross Selling Functionality - Customer Data Management - Customizable Branding - Customizable Forms - Customizable Reports - Data Import/Export - Discount Management - Drag & Drop - Dynamic Pricing - Email Marketing - Employee Management - Event Calendar - Event Management - GDPR Compliance - Generative AI - Help Desk Management - Kiosk Ticketing - Mobile Access - Mobile Ticketing - Multi-Currency - Multi-Event - Online Ticketing - Onsite Ticketing - Point of Sale (POS) - Print-at-Home - Promotions Management - Real-Time Notifications - Registration Management - Reporting/Analytics - Reserved Seating - Sales Reports - Season Tickets - Seating Map - Social Promotion - Surveys & Feedback - Third-Party Integrations - Ticket Brokering - Ticket Reservations - Venue Management - Wait List Management - Website Management [See all features](https://www.capterra.com/p/114949/Eventbrite/#features) ### Recognition Purplepass is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value TicketingSoftware (2026)  Best Value TicketingSoftware (2023)  Eventbrite is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Purplepass Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Eventbrite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Purplepass - By Purplepass - Located in United States - Founded in 1998 Eventbrite - By Eventbrite - Located in United States - Founded in 2006 ## Popular Comparisons [Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) vs [TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (539)](https://www.capterra.com/p/134828/TicketSource/reviews/) Contact vendor for pricing Price £0one time 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133885-134828/Purplepass-Ticketing-vs-TicketSource) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,767)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (539)](https://www.capterra.com/p/134828/TicketSource/reviews/) Contact vendor for pricing Price £0one time 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/114949-134828/Eventbrite-vs-TicketSource) [Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) vs [Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/133885-236278/Purplepass-Ticketing-vs-Beyonk) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,767)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [Fienta](https://www.capterra.com/p/171132/Fienta/)[4.83 (174)](https://www.capterra.com/p/171132/Fienta/reviews/) Contact vendor for pricing Price €0.4/month 4.5 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/114949-171132/Eventbrite-vs-Fienta) [Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) vs [Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133885-153637/Purplepass-Ticketing-vs-Showpass) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,767)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/114949-236278/Eventbrite-vs-Beyonk) [Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) vs [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[4.86 (593)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Contact vendor for pricing Price $0.28one time 4.7 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112510-133885/Ticket-Tailor-vs-Purplepass-Ticketing) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,767)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[4.86 (593)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Contact vendor for pricing Price $0.28one time 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112510-114949/Ticket-Tailor-vs-Eventbrite) [Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) vs [Weezevent](https://www.capterra.com/p/162481/Weezevent/)[4.72 (102)](https://www.capterra.com/p/162481/Weezevent/reviews/) Contact vendor for pricing Price £0.99 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/133885-162481/Purplepass-Ticketing-vs-Weezevent) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,767)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/114949-153637/Eventbrite-vs-Showpass) [Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) vs [Fienta](https://www.capterra.com/p/171132/Fienta/)[4.83 (174)](https://www.capterra.com/p/171132/Fienta/reviews/) Contact vendor for pricing Price €0.4/month 4.7 Features 4.6 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/133885-171132/Purplepass-Ticketing-vs-Fienta) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,767)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [KonfHub](https://www.capterra.com/p/265126/KonfHub/)[4.77 (200)](https://www.capterra.com/p/265126/KonfHub/reviews/) Contact vendor for pricing Price $499one time 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/114949-265126/Eventbrite-vs-KonfHub)