# Compare Eventbrite vs Jumbula 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Eventbrite and Jumbula based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/114949-141309/Eventbrite-vs-Jumbula

---

# Eventbrite vs Jumbula Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EventbriteJumbula2/4 selected

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,747)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

[Jumbula](https://www.capterra.com/p/141309/Jumbula/)[4.5 (123)](https://www.capterra.com/p/141309/Jumbula/reviews/)

[## Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,747)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [5,747 reviews](#user-reviews)

Positive

5,457

Neutral

217

Negative

73

[## Jumbula](https://www.capterra.com/p/141309/Jumbula/)[4.5 (123)](https://www.capterra.com/p/141309/Jumbula/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.8

Functionality

4.3

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

AL

Based on [123 reviews](#user-reviews)

Positive

110

Neutral

9

Negative

4

## Summary

* * *

Key features rated by users

Features selected based on 4,982 reviews from registration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Missing features

Feature ratings

Online Registration

4.8

Registration Management

4.6

Electronic Payments

NA

Payment Processing

4.5

Event Ticketing

4.6

72%Fit

Missing features

Feature ratings

Online Registration

4.4

Registration Management

4.5

Electronic Payments

4.7

Payment Processing

4.6

Event Ticketing

NA

User satisfaction

User satisfaction

4.6

User reviews[5,747](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.3

User satisfaction

4.5

User reviews[123](https://www.capterra.com/p/141309/Jumbula/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.8

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$15Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses in the music, food and beverage, retail, charity and other sectors.

Best for

Organizations looking to save time, get paid quickly, increase revenue, and grow enrollment with easy tools for marketing, SEO, registration, and payments—no coding skills needed.

## User reviews

Pros & cons

VR

Verified Reviewer

Founder

> "Setting up an event takes minutes — you can customize your event page, set ticket tiers, manage capacity, and start selling almost immediately without needing any..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100658)

IH

Inbal H.

Manager

> "When a customer is buying a ticket, at the end, after he is done paying there is an extra screen to fill with the phone number, and sometimes people miss this..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7094268)

AO

Aidan O.

Magician

> "It's natural discoverability is fantastic and I often sell 10-20% of my tickets just by listing a portion of tickets on the platform - no marketing needed."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100048)

AD

Aaron D.

Tech Specialist

> "What I don’t like about Eventbrite is that some of the fees can add up quickly, especially for paid events, which makes it harder to keep ticket prices affordable."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7053802)

EN

Enrique N.

Founder

> "As an organizer, I appreciate the event dashboard, customizable registration forms, and automated email updates."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100)

RV

Ravi V.

QA

> "There charges might feel extra if you are doing a good view events although it should be other way around also the customer has to pay additional fee on top of..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7049838)

EN

Enrique N.

Founder

> "As both an attendee and occasional organizer, I’ve found the interface intuitive, the ticketing process smooth, and the event discovery features very helpful."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100)

VR

Verified Reviewer

Events Producer

> "When using eventbrite I ran into a few accounting issues and resolving them was really tricky due to a lack of customer support."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7021860)

Tracie B.

Executive director

> "They allow for multiple types of ticket options which is the reason I went with eventbrite and because they have a free option."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919)

VR

Verified Reviewer

Software Developer

> "It is held back by very limited customization and higher service fees that can diminish profit margins."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7111814)

BL

Bianca L.

Accountant

> "The software has eased events management from hosting to ticket management. Although we have not fully integrate the software with our other systems, integration..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6776432)

RK

Rob K.

Chiropractor

> "Sometimes the set up for each event didn’t work the way it was intended, and some of the buttons for editing."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100407)

TS

Tori S.

Owner and Certified Cat Trainer

> "The ability to charge customers the Eventbrite fee is a great optional feature, fees are extremely fair if you decide to not charge them outward."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7057099)

Tracie B.

Executive director

> "I was unable to set a minimum donation ticket amount when using it for non-profit events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919)

JLD

John-Luke D.

Marketing Manager

> "Launching a new event is incredibly fast, and the mobile check-in app is a lifesaver, making on-site management foolproof."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189)

AR

Amanda R.

Owner

> "I tried to set up an event in the platform, pop up shop for my LLC, not easy at all, no vetting, no securing transactions, I didn't want that for my customers,..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6666418)

MH

Michael H.

President

> "I have used Eventbrite to grow my business and would recommend it to anyone looking to host paid or free events for clients to help with RSVPs, client info, etc."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7070242)

MP

Marissa P.

Executive Director

> "All the fees day of the event ticket sales were a challenge as they don't offer a physical payment system."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7040833)

LM

Latoria M.

Singer-Singwriter, Author, and Freelance Writer

> "I have used EventBrite to register for certain events by an administrator and the process has always been fast, simple, and with little to no complications."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7062028)

AC

Abby C.

Content Specialist

> "Email notifications don't have enough customization settings, which makes it difficult to create custom reminder emails"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6835298)

RS

Ryan S.

Online Community Pastor

> "It also stores your tickets in app or interfaces with one's digital wallet to make using digital passes simpler for the consumer."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6826548)

Teresa R.

Case Manager

> "It doesn't always give the best directions or contact information when you are needing direct information from the event coordinator"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7052951)

VR

Verified Reviewer

Events Producer

> "Eventbrite is great for straightforward events, where you are unlikely to need any support from the team. When organising more complicated events, i think other..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7021860)

PG

Patricia G.

Customer Service Lead

> "Email messages are not always timely, which introduces minor delays in communication with customers."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072452)

Jen H.

CEO

> "My overall experience has been wonderful. When I have my events there, the tickets feel better and I can set it up and then forget about it for a while, so I..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7094276)

WB

Will B.

Deputy Director

> "With other providers, any lag or delay with loading tickets to events is extremely annoying."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7073340)

HY

Henry Y.

Project Manager

> "it is easy event setup and ticketing with solid attendee management and simple publishing workflows."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7081229)

KR

Kashish R.

Founder

> "fees on ticket sales can add up, and customization for event pages is limited, so it’s harder to create a unique look."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292)

Osama S.

Software Engineering -Data scientist

> "The ability to customize event pages and manage registrations in real-time are other standout features that make Eventbrite a top choice for event planning."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6432298)

CF

Claire F.

Founder

> "Overall, also, I find that it's not curate enough when searching for events I'd like to personally attend."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7076997)

JdC

Jéda C.

Arise

> "What I like about it is, it allows people to buy cheap tickets, it allows more people to be at the event, it allows, free opportunities, and free gifts."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6303371)

PG

Paula G.

Co-founder

> "You can't make changes like event banners or description."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7026792)

MB

Mittal B.

Recruiter

> "The platform is intuitive and offers a comprehensive suite of tools for event management, from creating the event to selling tickets and promoting it."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6454243)

PG

Paula G.

Co-founder

> "Two, while you get a lot, the fees are very high and they keep going up. Either your guests cover them or you have to."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7026792)

UC

Urgan C.

Associate

> "What I like most about Eventbrite is its straightforward setup for creating events and tracking registrations, making event management hassle-free."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6524075)

MK

Mohammed K.

NA

> "Eventbrite charges a percentage of ticket sales as a service fee, which can become costly for high-ticket-price events. While these fees can be passed on to..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6605791)

EC

Erica C.

Coordinator

> "I particularly appreciate the detailed analytics and reporting tools, which provide valuable insights into attendee engagement and help optimize future events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6438283)

HY

Hannah Y.

Graphic design

> "Takes a while to get used to how it works and also the fees aren’t great but just factor that in to your ticket price."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7079969)

NW

Nicole W.

Owner

> "Our company has been able to sell tickets and use the online platform as a way to grow our business while supporting Eventbrite, makes our business thrive."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635)

MH

Michael H.

President

> "The service fees are higher than I would like and especially hurt smaller events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7070242)

CL

Cecil L.

Compositor

> "Great for buying ticketing and confirming attendance to free events, and gives me email updates and heads-ups for new upcoming events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6477715)

JS

Joshua S.

Lead Team - Director

> "Our greatest issue with our volunteer sign up is that it constantly got "sold out" with applications from India and Africa asking for letters of invitation to..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6451918)

CP

Charissa P.

CEO

> "On the other hand, Cvent is our go-to for larger events that need custom apps, onsite badge printing, and various conference-specific features."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6504962)

SC

Scholastica C.

Ticketing and reservation agent

> "In addition to the service fees, Eventbrite also takes a percentage of ticket sales, which can lower the overall revenue from paid tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6741313)

KH

Kimberly H.

Personal Trainer

> "I needed to buy tickets to a Masquerade Ball for 3 of us ladies, and Eventbrite made it so easy to purchase tickets online for all 3 of us, and they take multiple..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6492263)

KR

Kashish R.

Founder

> "It also requires external marketing to reach full potential, the mobile app can be a bit basic, and refunds may take longer than expected."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292)

Francesco P.

CEO

> "It has no cost upfront and a lot of feature to customize you events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7090165)

PR

Peter R.

Treasurer

> "They ask for documentation and when we send them the documents on file with the Government, they refuse to accept them, even though they are on file with other..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6751526)

VR

Verified Reviewer

Owner, LCSW

> "While it was a good product to sell tickets on my website, I prefer to use Humanitix where the fees go to good causes."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7040505)

Matthew M.

Holistic Nutritionist

> "Support can be hit or miss If something goes wrong, it’s not always the fastest to get help."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7118653)

KW

Kristen W.

Owner

> "I sold tickets for my art show thru Eventbrite, It was very easy for my customers to show their tickets at the door, as well as it was easy for me to not have to..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6481453)

LC

LaQuisha C.

Relationship Consultant

> "What I didnt like about eventbrite was the add ticket to wallet feature dies not always add my ticket the day of purchase."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6555240)

IL

Ilaria L.

Assistant Reservation Manager

> "Can recommend it for small in person and online events, such as a promotion for an annual Christmas or business party."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7062992)

TS

Tiah S.

Accounts Payable and General Ledger Associate

> "Tickets were purchased, card was charged, but there was no confirmation given and it was hard getting in contact with anyone in customer service to find out how..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6584902)

AM

Anna M.

owner, designer, web developer

> "A a user, I love search options as I sometimes search for free online training - I just simply pick a subject and select only free and events and there is always..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6819811)

BS

Brandi S.

Crisis Intervention Peer Specialist

> "I didn't find much of anything I didn't like other than I find too many options of events in my interest and don't have the time to do everything that I want."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6880345)

BW

Bart W.

Pastor

> "It has made attending and hosting events so much easier than the old way of paper registrations and keeping track of paper forms and tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6623047)

CD

Candice D.

Program Lead

> "Sometimes it can be difficult for individuals to access eventbrite as sometimes the registrations numbers are duplicated and organizations may anticipate more..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6318186)

Matthew M.

Holistic Nutritionist

> "Handles registrations and payments in one place, which makes things a lot easier."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7118653)

KL

Kari L.

Marketing Project Manager

> "The only reason I moved away from Eventbrite for my event is because the goal is to raise money for charity and the fees on Eventbrite's platform are far too high..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6593262)

EN

Enrique N.

Founder

> "It’s user-friendly, especially for attendees—registering, getting reminders, and accessing tickets is very easy."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100)

MC

Melissa C.

Communications Manager

> "I found Eventbrite not particularly easy to update listings once published and the event links info was limited."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6781781)

RV

Ravi V.

QA

> "Eventbrite is very easy to use and useful to sell tickets for small events as well as large events, the platform is trusted by audience from all over the world."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7049838)

KC

Kiara C.

Training Marketing Manager

> "The filtering system when you are searching for events as a lot of irrelevant events can pop up which can be annoying."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6638480)

VR

Verified Reviewer

Marketing and Events Coordinator

> "What I liked most about the platform is its intuitive interface—setting up events, managing tickets and tracking analytics is simple and efficient."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6461591)

AH

Adam H.

Director of IT Program Management and Implementation

> "I found it difficult at times to access customer support when facing challenges with the app for misc events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6852917)

DP

Derrick P.

CEO

> "I love using Eventbrite because it allows me to find local events in any and every city whether I’m at home or travelling."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6527879)

NW

Nicole W.

Owner

> "The only con is that some people still don't use smart phones and the challenge is making sure there is still a way to utilize tickets without the use of a smart..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635)

BW

Bradley W.

Director

> "The platform appears to be bug free (which is rare) and I have never encountered an issue with booking tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7086952)

JLD

John-Luke D.

Marketing Manager

> "Poor customer support for cancelled events"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189)

PG

Patricia G.

Customer Service Lead

> "I also enjoy the fact that it is simple to access the attendee information when replying to customer emails."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072452)

Roger A.

Owners

> "Also, when creating an event first time, it can be confusing."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7078883)

Roger A.

Owners

> "It works well for event organization and ticket management."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7078883)

MB

MIlly B.

Founder

> "You get absolutely inundated with emails for most of the core features, which could be an issue with organisers or with the platform."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6475298)

CJU

Chiamaka Juliet U.

Case manager

> "I love that they send me emails on events recommendation also tailored to my needs."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7038444)

JF

Jiaxin F.

Research Data Scientit

> "The response time of the UI takes significantly longer when too many events (tens of) are created at the same time."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6538902)

JLD

John-Luke D.

Marketing Manager

> "Eventbrite is my essential tool for its unmatched speed and user-friendly interface."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189)

SF

SuOm F.

Producer

> "Now even the free events have a maximum number of tickets which deems the platform useless even for free events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6644221)

NW

Nicole W.

Owner

> "The convenience of being able to utilize an online ticketing system and not have the use of paper and making it more efficient for our patrons."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635)

AR

Amanda R.

Owner

> "I think transactions should be secured, refunds should be guarantee, they should be vetting for scammers, there were a lot of events in the website that weren't..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6666418)

[View Reviews](https://www.capterra.com/p/114949/Eventbrite/reviews/)

AL

Abeir L.

Director, Philanthropy and Impact

> "Generally a great program registration and check-in/out attendance tracking software that meets the needs for a small nonprofit organization..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7020159)

MM

Michele M.

Executive Director

> "We work with individuals who have developmental disabilities, so most sign-ups are conducted by their parents, some of whom are not very..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7019689)

AL

Abeir L.

Director, Philanthropy and Impact

> "We really like how the software has a mobile app and that we can assign different permission levels without overcomplicating it."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7020159)

RF

Rachel F.

Director

> "When transferring students from different programs (number of days), their outstanding balance does not transfer to their new program which..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6866693)

Jon S.

Support Admin

> "The new sign-in and attendance collection features are a game changer and have made a big impact on our day-to-day operations."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7072168)

CH

Chelsea H.

Scheduling Coordinator

> "We also ran into a problem where embedded hyperlinks in our email campaigns broke before any recipients could access them, resulting in an..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6871537)

Jon S.

Support Admin

> "What I liked most about Jumbula is their incredibly responsive customer service—it’s reassuring to know that quick, reliable support is..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7072168)

AA

Anicia A.

CEO

> "It’s also not user-friendly for parents, who have to re-enter the same info every time they register, and can’t save credit card details for..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6795849)

CN

Cara N.

Youth Registrar

> "Overall, Jumbula has proven to be a functional and effective platform for managing our afterschool programs once the initial learning phase..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7061627)

GG

Galen G.

Director of Finance

> "Software and portal can be clunky for customers especially those who are not tech savvy or intuitive."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7027824)

NJ

Nicola J.

Operations Manager

> "The support team were super helpful in customising some back end functions so it met our customers time zone, dates and currency."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6879935)

MW

Michelle W.

Auxiliary Programs Director

> "They either had issues with doing registration or couldn't figure out how to do certain things."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7030110)

FR

Farhan R.

Campus Owner

> "The platform is user-friendly, well-organized, and makes managing registrations quick and efficient."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7029618)

CS

Carrie S.

Director of Summer Camp

> "Not being able to call and talk to a person on the support team when encountering an issue."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6793942)

CH

Chelsea H.

Scheduling Coordinator

> "It was quick and painless to add or adjust categories to registrations; consumers were notified immediately of any changes, so communication..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6871537)

PM

Phebe M.

Community Programs Director

> "Sometimes to the people page, invoicing, or dashboard. If you have been setting up a camp for a while, it sometimes times out and won't save..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6737028)

CH

Connie H.

Program Director

> "It by far is more flexible and customizable by the user. Whenever I need help, the support services are very responsive."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7115776)

SM

Sonja M.

Associate Director of Education

> "There are some technical errors that pop up from time to time."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7061063)

CL

Christina L.

Program Director

> "Jumbula has been a valuable tool to help with our music program registration and student/family database of information."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6880765)

AR

Angie R.

Office Manager

> "I wish there was an easier way to see incomplete registrations (students who started the registration process but never submitted the..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6525982)

SM

Sonja M.

Associate Director of Education

> "I hope this commitment continues and our organization can "settle in" with this platform for the long haul as their efforts continue to..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7061063)

CS

Carrie S.

Director of Summer Camp

> "I do enjoy the live chat, but I have noticed that in the past few weeks that I have not been able to get a live person."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6793942)

SM

Sonja M.

Associate Director of Education

> "Overall, after having used multiple registration platforms in 10+ years experience as a program administrator, I haven't seen anything that..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7061063)

PM

Phebe M.

Community Programs Director

> "You lose your place if you hit the back button, and it takes you to random pages."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6737028)

Monica U.

Director

> "Overall, Jumbula provides solid core functionality at a price point that makes it accessible."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7114028)

SG

Shiva G.

Director of Technology and Innovation

> "It was a disaster, and when I requested support to explain why the import did not work and if it needs to be corrected, I never received a..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6531336)

MM

Michele M.

Executive Director

> "The app has been very helpful for our organization to access sign ups quickly."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7019689)

AA

Anicia A.

CEO

> "We’ve grown increasingly frustrated with Jumbula and have seriously considered switching services."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6795849)

RH

Ryan H.

Executive Director

> "Jumbula has helped streamline our process and centralize our operations."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7019863)

ML

Molly L.

Program Coordinator and Administrative Manager

> "Response from the support team at Jumbula can be a little slow."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6370580)

Jon S.

Support Admin

> "Overall, Jumbula is a reliable, well-designed platform that supports program management effectively"

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7072168)

KD

Katy D.

Vice President

> "Number 1 issue we have is the inability to have one season with multiple tuition options and multiple capacity options."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___5057248)

MM

Megan M.

Owner

> "It integrates with our website and is pretty intuitive to figure out."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7019799)

SG

Shiva G.

Director of Technology and Innovation

> "We ended up paying for the platform and not using it!!!!!"

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6531336)

SM

Sonja M.

Associate Director of Education

> "Jumbula is also affordable, which is especially important for a small nonprofit like ours."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7061063)

SSK

S Scott K.

owner

> "The use of HTML iframes to contain program data feel clunky and outdated and does not take advantage of current HTML/CSS web standards."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___3483579)

CH

Chelsea H.

Scheduling Coordinator

> "Generating reports and rosters was a breeze, and with minimal practice, it was very easy for new users to perform these tasks independently."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6871537)

JT

Julie T.

Office Manager

> "Most recently we have been trying to cancel and can not get anyone to return our calls or emails."

[See full review](https://www.capterra.com/p/141309/Jumbula/#GetApp___3976020)

VR

Verified Reviewer

Board Member

> "Allows us to put our services out there with a system that is easy to use and customizable to our needs!"

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7001165)

KA

Kay A.

Founder

> "I will add that I stubbornly ignored the complementary setup assistance."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___3798171)

CN

Cara N.

Youth Registrar

> "However, once I spent time learning the layout and workflow, the platform became relatively easy to use and made much more sense as a whole."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7061627)

LJ

Laura J.

Development Coordinator

> "The reports can be too much - too much info to slog through to get what I need and it has to be done for each season."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___2867214)

CL

Christina L.

Program Director

> "It has been an easy learning curve, and there are plenty of helpful resources and online video tutorials to help navigate the platform."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6880765)

NW

Nicoshia W.

Founder/Executive Director

> "The interface with WIX doesn't work well, and activating payment via customer service."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___3034137)

CH

Chelsea H.

Scheduling Coordinator

> "We especially appreciated how easy it was to send mass email alerts to all our registrants without having to worry about being flagged or..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6871537)

AB

Amanda B.

Administrative Assistant

> "People with staff roles don't like that they can't register for class themselves with the same email address."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___3432038)

RH

Ryan H.

Executive Director

> "Jumbula is constantly improving their product and take client feedback seriously."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7019863)

DP

Diana P.

Camp Director

> "After spending at least 20 hours setting up this platform for our camp, having Jumbula link up Stripe and pay pal in advance, what a..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___2666693)

CH

Chelsea H.

Scheduling Coordinator

> "The user interface is extremely intuitive, both from the consumer end and from an internal troubleshooting perspective."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6871537)

JR

Jodi R.

Office Manager

> "Lack of some customization"

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___2945749)

SR

Sherrie R.

Director of Education

> "The registration process has been successful for us, especially since we register for multiple programs at a time."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___6686840)

RR

Ross R.

Director of Lifestyle

> "We have been setting up a lot of programs with 10 weeks or more and unfortunately it does take rather long to save when you change or update..."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___2597588)

CC

Clarity C.

Owner Facilitator

> "Their reporting has significantly improved too!"

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7087081)

RB

Rachel B.

Director

> "We wanted to set up payment categories for internal use only and this was not possible."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___2605125)

MM

Miguel M.

Owner

> "They have a fast responding help email."

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___7113415)

DP

Diana P.

Camp Director

> "Customers tried to register and got an error message. "

[See full review](https://www.capterra.com/p/141309/Jumbula/#Capterra___2666693)

[View Reviews](https://www.capterra.com/p/141309/Jumbula/reviews/)

## User interface

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

4.61 (5,747)

4.50 (123)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

AI Copilot

207

Important

Alerts/Notifications

150

Important

Attendee Tracking

120

Important

Eventbrite

Top features

25/32

-   AI Copilot
-   Alerts/Notifications
-   Attendee Tracking
-   Badge Management
-   Barcode/Ticket Scanning
-   Calendar Management
-   Class Registration
-   Contact Management
-   CRM
-   Customizable Forms
-   Data Security
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Event Management
-   Event Registration
-   Event Ticketing
-   Forms Management
-   Generative AI
-   Group Registration
-   Marketing Automation
-   Mobile Access
-   Online Registration
-   Payment Processing
-   Refund Management
-   Registration Management
-   Self Check-In/Check-Out
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Visitor Registration
-   Website Management

[See all features](https://www.capterra.com/p/114949/Eventbrite/#features)

Jumbula

24/32

-   AI Copilot
-   Alerts/Notifications
-   Attendee Tracking
-   Badge Management
-   Barcode/Ticket Scanning
-   Calendar Management
-   Class Registration
-   Contact Management
-   CRM
-   Customizable Forms
-   Data Security
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Event Management
-   Event Registration
-   Event Ticketing
-   Forms Management
-   Generative AI
-   Group Registration
-   Marketing Automation
-   Mobile Access
-   Online Registration
-   Payment Processing
-   Refund Management
-   Registration Management
-   Self Check-In/Check-Out
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Visitor Registration
-   Website Management

[See all features](https://www.capterra.com/p/141309/Jumbula/#features)

### Recognition

No recognitions have been awarded to Eventbrite

No recognitions have been awarded to Jumbula

### Deployment & support

Eventbrite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jumbula

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Eventbrite

-   By Eventbrite
-   Located in United States
-   Founded in 2006

Jumbula

-   By Jumbula
-   Located in United States
-   Founded in 2013

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