# Compare Eventbrite vs Peek Pro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Peek Pro and Eventbrite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/114949-142459/Eventbrite-vs-Peek-PRO-Tour-Operator-Software

---

# Peek Pro vs Eventbrite Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Peek ProEventbrite2/4 selected

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,745)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

[## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AS

Based on [794 reviews](#user-reviews)

Positive

741

Neutral

15

Negative

38

[## Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,745)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [5,745 reviews](#user-reviews)

Positive

5,455

Neutral

217

Negative

73

## Summary

* * *

Key features rated by users

Features selected based on 5,165 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Booking Management

4.1

Calendar Management

4.2

Availability Management

5.0

Channel Management

4.7

\--%Fit

Missing features

Feature ratings

Online Booking

4.7

Booking Management

NA

Calendar Management

4.5

Availability Management

NA

Channel Management

NA

User satisfaction

User satisfaction

4.7

User reviews[794](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[5,745](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits.

Best for

Designed for businesses in the music, food and beverage, retail, charity and other sectors.

## User reviews

Pros & cons

AS

Andrew S.

Owner, Operator

> "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

MP

Mark P.

owner

> "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

TR

Tommy R.

Founder and Administrator

> "It is a very complex system and comes with a lot of features that provide a great customer experience when..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940)

LS

Luis S.

Manager

> "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

LJ

Laine J.

Tour Operator

> "The integrated waiver was helpful as was the pre-tipping feature."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967)

VR

Verified Reviewer

Owner

> "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Lots of promises of a great staff working behind the scenes with cutting edge technology"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

RB

Rachelle B.

Owner

> "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MP

Mark P.

owner

> "Some of the widgets are cool"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

VR

Verified Reviewer

President

> "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

JG

Joe G.

General Manager

> "Peek allows our customers to book overnight accommodations as well as activities from one booking engine."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522)

AD

Aitor D.

Director

> "High fees for the clients and missing a waiting list option and they way to build packages is not very user..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369)

KB

Kim B.

Owner

> "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076)

LW

Levawn W.

Director

> "Their chat doesn’t work, and you can’t even get someone on the phone."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

CK

Chris K.

Owner

> "Its a pretty powerful tool and can manage a lot of reservations"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

LS

Luis S.

Manager

> "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

MP

Mark P.

owner

> "Desperate, I turned to their AI chat system, which offered no solutions."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LK

Lina K.

Owner

> "The onboarding was good, and the check ins were also helpful."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137)

VR

Verified Reviewer

Owner

> "Customer service, even by present day standards, is non-existent."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Onboarding started well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "There has been zero accountability or support. If you're a business owner, think very carefully before..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

DP

David P.

Captain/Owner

> "Seamless integration to our website, tracks our bookings and pays quickly..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497)

JJ

Jennie J.

Operations Manager

> "Some of the report features are difficult to reconcile with my QuickBooks."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457)

CG

Chuck G.

Owner

> "More importantly, the sales and onboarding team was excellent to work with. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

VR

Verified Reviewer

President

> "I question if they are even still in business with how challenging it is to get in contact with them which was..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

AS

Andrew S.

Owner, Operator

> "It is also very user friendly on the manager side as well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

LW

Levawn W.

Director

> "Peek Pro has cost my company clients, money, and reputation."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

LA

Laurie A.

Ogden Ghost Tours manager

> "This service seems to cover most of the things that we need to run this small business."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498)

MP

Mark P.

owner

> "email — adding insult to injury."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

SL

Sarah L.

Founder

> "Love the customer interfaces and customization options."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

RB

Rachelle B.

Owner

> "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

KS

Katie S.

Taproom Manager

> "They were super helpful and could even reactivate our old account, so we did not have to start all over."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927)

RI

Rachael I.

Owner

> "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

CG

Chuck G.

Owner

> "Her communication and follow up was top notch! "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

MD

Mariam D.

Manager

> "I demand they give us our money or we will be forced to go to the business bureau"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

BG

Blake G.

Captain

> "sensitive content hidden\] made it very easy"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372)

CK

Chris K.

Owner

> "I go through the help articles and cant find a resolution. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

SL

Sarah L.

Founder

> "The booking flow widgets are also really great."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

MD

Mariam D.

Manager

> "I wish I never would have signed up with this company that doesn’t care about their customers."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

QP

Quoc P.

Business owner

> "Clearly will allow us to book more efficiently."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238)

WO

Wendy O.

Owner

> "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152)

CA

Carrie A.

Owner/Administrator

> "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

RI

Rachael I.

Owner

> "So if you discount a large group, then have to charge damages, the damages are then discounted."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

KZ

Kristian Z.

Owner

> "I had a positive experience communicating with and setting up Peek Pro for my clients."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605)

KF

Kenneth F.

CEO

> "The software currently lacks the ability to track service or hours of use for our product for maintenance but..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231)

CA

Carrie A.

Owner/Administrator

> "I feel our website looks more professional and things are easier for me to manage now!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

MB

Marian B.

Engagement Director

> "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886)

AM

Allyson M.

Director of Operations

> "Our organizations experience in setting up this service was easy and straight to the point with all questions..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267)

ME

Marissa E.

Owner operator

> "I think editing the activity schedule can get a little confusing at first."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746)

MI

Mariko I.

Director and Owner

> "So far no major issues with using this new booking system."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4722231)

Teresa P.

Manager

> "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030)

JB

Jay B.

Project Dude

> "Looking forward to adding more services to the online offerings."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230)

RB

Rebecca B.

Owner

> "PeekPro has to sell you on lies because they are a subpar product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

CB

Cameron B.

Business Development Cooordinator

> "Once placed, we are able to manage these activities and reservations easily in the back office suite."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372)

RB

Rachelle B.

Owner

> "Wouldn’t recommend to my biggest competitors at this point"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MK

Michaela K.

OWNER

> "They were very kind, professional, and were flexible with my client not being the best or most responsive"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582)

NB

Neil B.

Owner

> "The payment processing is awful. And they dont seem to care about getting it fixed."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100)

LS

Logan S.

Box Office Manager

> "This reduces the workload on the office and allows them to spend more time helping customers book who are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163)

RB

Rebecca B.

Owner

> "You have an option on there called activities that is completely useless."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

GR

Gregory R.

Owner

> "I like the customer flows so much more thank FareHarbor."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940)

BW

Barbaara W.

Admin

> "Unable to save repeat customers, confirmation and reminder emails change settings on own. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315)

MW

Melinda W.

Owner/Operator

> "They were professional, detailed, organized and efficient. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

PH

Patrick H.

Owne

> "They refuse to address the issues with their product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

JB

Jill B.

Tourism Director

> "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

RI

Rachael I.

Owner

> "Support can't help find them either."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

MW

Melinda W.

Owner/Operator

> "sensitive content hidden\] helped me sign up and on board with Peek Pro. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

PH

Patrick H.

Owne

> "Customer support is useless. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

MM

Minasse M.

Owner

> "Their customer service is amazing."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523)

PH

Patrick H.

Owne

> "Absolutely no support."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

EW

Elton W.

Owner

> "Customer support is the best in my opinion."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4797178)

MC

Morgan C.

owner

> "I had no idea how much time I was going to be saving on the computer emailing clients. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039)

OH

Oriya H.

Founder

> "It has been an easy transition into the service and I have already had numerous online bookings and have been..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513)

MM

Meredith M.

Manager

> "I've never used a program where refunds need to be taken from your business's credit card and put into a..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382)

MH

Marriah H.

Owner

> "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

AP

Angela P.

Owner/CEO

> "Dislike that many features require a third party app (I.e., syncing booking to calendar)."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459)

AN

Aja N.

Administrator

> "The online booking system has completely streamlined our reservation process."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359)

JB

Jill B.

Tourism Director

> "How the waiver works has been our least favorite about this software. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

[View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

VR

Verified Reviewer

Founder

> "Setting up an event takes minutes — you can customize your event page, set ticket tiers, manage capacity, and start selling almost immediately without needing any..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100658)

IH

Inbal H.

Manager

> "When a customer is buying a ticket, at the end, after he is done paying there is an extra screen to fill with the phone number, and sometimes people miss this..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7094268)

AO

Aidan O.

Magician

> "It's natural discoverability is fantastic and I often sell 10-20% of my tickets just by listing a portion of tickets on the platform - no marketing needed."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100048)

AD

Aaron D.

Tech Specialist

> "What I don’t like about Eventbrite is that some of the fees can add up quickly, especially for paid events, which makes it harder to keep ticket prices affordable."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7053802)

EN

Enrique N.

Founder

> "As an organizer, I appreciate the event dashboard, customizable registration forms, and automated email updates."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100)

RV

Ravi V.

QA

> "There charges might feel extra if you are doing a good view events although it should be other way around also the customer has to pay additional fee on top of..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7049838)

EN

Enrique N.

Founder

> "As both an attendee and occasional organizer, I’ve found the interface intuitive, the ticketing process smooth, and the event discovery features very helpful."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100)

VR

Verified Reviewer

Events Producer

> "When using eventbrite I ran into a few accounting issues and resolving them was really tricky due to a lack of customer support."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7021860)

Tracie B.

Executive director

> "They allow for multiple types of ticket options which is the reason I went with eventbrite and because they have a free option."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919)

VR

Verified Reviewer

Software Developer

> "It is held back by very limited customization and higher service fees that can diminish profit margins."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7111814)

BL

Bianca L.

Accountant

> "The software has eased events management from hosting to ticket management. Although we have not fully integrate the software with our other systems, integration..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6776432)

RK

Rob K.

Chiropractor

> "Sometimes the set up for each event didn’t work the way it was intended, and some of the buttons for editing."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100407)

TS

Tori S.

Owner and Certified Cat Trainer

> "The ability to charge customers the Eventbrite fee is a great optional feature, fees are extremely fair if you decide to not charge them outward."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7057099)

Tracie B.

Executive director

> "I was unable to set a minimum donation ticket amount when using it for non-profit events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919)

JLD

John-Luke D.

Marketing Manager

> "Launching a new event is incredibly fast, and the mobile check-in app is a lifesaver, making on-site management foolproof."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189)

AR

Amanda R.

Owner

> "I tried to set up an event in the platform, pop up shop for my LLC, not easy at all, no vetting, no securing transactions, I didn't want that for my customers,..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6666418)

MH

Michael H.

President

> "I have used Eventbrite to grow my business and would recommend it to anyone looking to host paid or free events for clients to help with RSVPs, client info, etc."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7070242)

MP

Marissa P.

Executive Director

> "All the fees day of the event ticket sales were a challenge as they don't offer a physical payment system."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7040833)

LM

Latoria M.

Singer-Singwriter, Author, and Freelance Writer

> "I have used EventBrite to register for certain events by an administrator and the process has always been fast, simple, and with little to no complications."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7062028)

AC

Abby C.

Content Specialist

> "Email notifications don't have enough customization settings, which makes it difficult to create custom reminder emails"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6835298)

RS

Ryan S.

Online Community Pastor

> "It also stores your tickets in app or interfaces with one's digital wallet to make using digital passes simpler for the consumer."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6826548)

Teresa R.

Case Manager

> "It doesn't always give the best directions or contact information when you are needing direct information from the event coordinator"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7052951)

VR

Verified Reviewer

Events Producer

> "Eventbrite is great for straightforward events, where you are unlikely to need any support from the team. When organising more complicated events, i think other..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7021860)

PG

Patricia G.

Customer Service Lead

> "Email messages are not always timely, which introduces minor delays in communication with customers."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072452)

Jen H.

CEO

> "My overall experience has been wonderful. When I have my events there, the tickets feel better and I can set it up and then forget about it for a while, so I..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7094276)

WB

Will B.

Deputy Director

> "With other providers, any lag or delay with loading tickets to events is extremely annoying."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7073340)

HY

Henry Y.

Project Manager

> "it is easy event setup and ticketing with solid attendee management and simple publishing workflows."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7081229)

KR

Kashish R.

Founder

> "fees on ticket sales can add up, and customization for event pages is limited, so it’s harder to create a unique look."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292)

Osama S.

Software Engineering -Data scientist

> "The ability to customize event pages and manage registrations in real-time are other standout features that make Eventbrite a top choice for event planning."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6432298)

CF

Claire F.

Founder

> "Overall, also, I find that it's not curate enough when searching for events I'd like to personally attend."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7076997)

JdC

Jéda C.

Arise

> "What I like about it is, it allows people to buy cheap tickets, it allows more people to be at the event, it allows, free opportunities, and free gifts."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6303371)

PG

Paula G.

Co-founder

> "You can't make changes like event banners or description."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7026792)

MB

Mittal B.

Recruiter

> "The platform is intuitive and offers a comprehensive suite of tools for event management, from creating the event to selling tickets and promoting it."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6454243)

PG

Paula G.

Co-founder

> "Two, while you get a lot, the fees are very high and they keep going up. Either your guests cover them or you have to."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7026792)

UC

Urgan C.

Associate

> "What I like most about Eventbrite is its straightforward setup for creating events and tracking registrations, making event management hassle-free."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6524075)

MK

Mohammed K.

NA

> "Eventbrite charges a percentage of ticket sales as a service fee, which can become costly for high-ticket-price events. While these fees can be passed on to..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6605791)

EC

Erica C.

Coordinator

> "I particularly appreciate the detailed analytics and reporting tools, which provide valuable insights into attendee engagement and help optimize future events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6438283)

HY

Hannah Y.

Graphic design

> "Takes a while to get used to how it works and also the fees aren’t great but just factor that in to your ticket price."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7079969)

NW

Nicole W.

Owner

> "Our company has been able to sell tickets and use the online platform as a way to grow our business while supporting Eventbrite, makes our business thrive."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635)

MH

Michael H.

President

> "The service fees are higher than I would like and especially hurt smaller events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7070242)

CL

Cecil L.

Compositor

> "Great for buying ticketing and confirming attendance to free events, and gives me email updates and heads-ups for new upcoming events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6477715)

JS

Joshua S.

Lead Team - Director

> "Our greatest issue with our volunteer sign up is that it constantly got "sold out" with applications from India and Africa asking for letters of invitation to..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6451918)

CP

Charissa P.

CEO

> "On the other hand, Cvent is our go-to for larger events that need custom apps, onsite badge printing, and various conference-specific features."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6504962)

SC

Scholastica C.

Ticketing and reservation agent

> "In addition to the service fees, Eventbrite also takes a percentage of ticket sales, which can lower the overall revenue from paid tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6741313)

KH

Kimberly H.

Personal Trainer

> "I needed to buy tickets to a Masquerade Ball for 3 of us ladies, and Eventbrite made it so easy to purchase tickets online for all 3 of us, and they take multiple..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6492263)

KR

Kashish R.

Founder

> "It also requires external marketing to reach full potential, the mobile app can be a bit basic, and refunds may take longer than expected."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292)

Francesco P.

CEO

> "It has no cost upfront and a lot of feature to customize you events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7090165)

PR

Peter R.

Treasurer

> "They ask for documentation and when we send them the documents on file with the Government, they refuse to accept them, even though they are on file with other..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6751526)

VR

Verified Reviewer

Owner, LCSW

> "While it was a good product to sell tickets on my website, I prefer to use Humanitix where the fees go to good causes."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7040505)

Matthew M.

Holistic Nutritionist

> "Support can be hit or miss If something goes wrong, it’s not always the fastest to get help."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7118653)

KW

Kristen W.

Owner

> "I sold tickets for my art show thru Eventbrite, It was very easy for my customers to show their tickets at the door, as well as it was easy for me to not have to..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6481453)

LC

LaQuisha C.

Relationship Consultant

> "What I didnt like about eventbrite was the add ticket to wallet feature dies not always add my ticket the day of purchase."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6555240)

IL

Ilaria L.

Assistant Reservation Manager

> "Can recommend it for small in person and online events, such as a promotion for an annual Christmas or business party."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7062992)

TS

Tiah S.

Accounts Payable and General Ledger Associate

> "Tickets were purchased, card was charged, but there was no confirmation given and it was hard getting in contact with anyone in customer service to find out how..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6584902)

AM

Anna M.

owner, designer, web developer

> "A a user, I love search options as I sometimes search for free online training - I just simply pick a subject and select only free and events and there is always..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6819811)

BS

Brandi S.

Crisis Intervention Peer Specialist

> "I didn't find much of anything I didn't like other than I find too many options of events in my interest and don't have the time to do everything that I want."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6880345)

BW

Bart W.

Pastor

> "It has made attending and hosting events so much easier than the old way of paper registrations and keeping track of paper forms and tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6623047)

CD

Candice D.

Program Lead

> "Sometimes it can be difficult for individuals to access eventbrite as sometimes the registrations numbers are duplicated and organizations may anticipate more..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6318186)

Matthew M.

Holistic Nutritionist

> "Handles registrations and payments in one place, which makes things a lot easier."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7118653)

KL

Kari L.

Marketing Project Manager

> "The only reason I moved away from Eventbrite for my event is because the goal is to raise money for charity and the fees on Eventbrite's platform are far too high..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6593262)

EN

Enrique N.

Founder

> "It’s user-friendly, especially for attendees—registering, getting reminders, and accessing tickets is very easy."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100)

MC

Melissa C.

Communications Manager

> "I found Eventbrite not particularly easy to update listings once published and the event links info was limited."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6781781)

RV

Ravi V.

QA

> "Eventbrite is very easy to use and useful to sell tickets for small events as well as large events, the platform is trusted by audience from all over the world."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7049838)

KC

Kiara C.

Training Marketing Manager

> "The filtering system when you are searching for events as a lot of irrelevant events can pop up which can be annoying."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6638480)

VR

Verified Reviewer

Marketing and Events Coordinator

> "What I liked most about the platform is its intuitive interface—setting up events, managing tickets and tracking analytics is simple and efficient."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6461591)

AH

Adam H.

Director of IT Program Management and Implementation

> "I found it difficult at times to access customer support when facing challenges with the app for misc events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6852917)

DP

Derrick P.

CEO

> "I love using Eventbrite because it allows me to find local events in any and every city whether I’m at home or travelling."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6527879)

NW

Nicole W.

Owner

> "The only con is that some people still don't use smart phones and the challenge is making sure there is still a way to utilize tickets without the use of a smart..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635)

BW

Bradley W.

Director

> "The platform appears to be bug free (which is rare) and I have never encountered an issue with booking tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7086952)

JLD

John-Luke D.

Marketing Manager

> "Poor customer support for cancelled events"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189)

PG

Patricia G.

Customer Service Lead

> "I also enjoy the fact that it is simple to access the attendee information when replying to customer emails."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072452)

Roger A.

Owners

> "Also, when creating an event first time, it can be confusing."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7078883)

Roger A.

Owners

> "It works well for event organization and ticket management."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7078883)

MB

MIlly B.

Founder

> "You get absolutely inundated with emails for most of the core features, which could be an issue with organisers or with the platform."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6475298)

CJU

Chiamaka Juliet U.

Case manager

> "I love that they send me emails on events recommendation also tailored to my needs."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7038444)

JF

Jiaxin F.

Research Data Scientit

> "The response time of the UI takes significantly longer when too many events (tens of) are created at the same time."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6538902)

JLD

John-Luke D.

Marketing Manager

> "Eventbrite is my essential tool for its unmatched speed and user-friendly interface."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189)

SF

SuOm F.

Producer

> "Now even the free events have a maximum number of tickets which deems the platform useless even for free events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6644221)

NW

Nicole W.

Owner

> "The convenience of being able to utilize an online ticketing system and not have the use of paper and making it more efficient for our patrons."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635)

AR

Amanda R.

Owner

> "I think transactions should be secured, refunds should be guarantee, they should be vetting for scammers, there were a lot of events in the website that weren't..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6666418)

[View Reviews](https://www.capterra.com/p/114949/Eventbrite/reviews/)

## User interface

4.68 (794)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

4.61 (5,745)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Peek Pro

Top features

39/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features)

Eventbrite

19/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/114949/Eventbrite/#features)

### Recognition

No recognitions have been awarded to Peek Pro

No recognitions have been awarded to Eventbrite

### Deployment & support

Peek Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Eventbrite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Peek Pro

-   By Peek Travel
-   Located in United States
-   Founded in 2011

Eventbrite

-   By Eventbrite
-   Located in United States
-   Founded in 2006

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4.8

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[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,280)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Contact vendor for pricing

Price

€9.9/month

4.5

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,745)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

vs

[Fienta](https://www.capterra.com/p/171132/Fienta/)[4.82 (158)](https://www.capterra.com/p/171132/Fienta/reviews/)

Contact vendor for pricing

Price

€0.4/month

4.5

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/114949-171132/Eventbrite-vs-Fienta)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Contact vendor for pricing

Price

$79/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,745)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

vs

[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[4.86 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Contact vendor for pricing

Price

$0.28one time

4.5

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112510-114949/Ticket-Tailor-vs-Eventbrite)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Contact vendor for pricing

Price

$30/month

4.5

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/129392-142459/Reservation-Nexus-vs-Peek-PRO-Tour-Operator-Software)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,745)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

vs

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/114949-153637/Eventbrite-vs-Showpass)