---
title: "Compare Eventbrite vs Peek Pro 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Eventbrite and Peek Pro based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/114949-142459/Eventbrite-vs-Peek-PRO-Tour-Operator-Software"
page_type: "comparison"
language: "en"
---

# Eventbrite vs Peek Pro Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EventbritePeek Pro2/4 selected

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

[## Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [5,827 reviews](#user-reviews)

Positive

5,531

Neutral

221

Negative

75

[## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AS

Based on [796 reviews](#user-reviews)

Positive

743

Neutral

15

Negative

38

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## Summary

* * *

Key features rated by users

Features selected based on 5,542 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Online Booking

4.7

Booking Management

NA

Calendar Management

4.5

Availability Management

NA

Channel Management

NA

81%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Booking Management

4.1

Calendar Management

4.2

Availability Management

5.0

Channel Management

4.7

User satisfaction

User satisfaction

4.6

User reviews[5,827](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.3

User satisfaction

4.7

User reviews[796](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for businesses in the music, food and beverage, retail, charity and other sectors.

Best for

Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits.

## User reviews

Pros & cons

MM

Masoud M.

Consultant

> "Its strong brand recognition and large user base make it easier to reach potential attendees, while the streamlined ticketing and registration process..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7172648)

Marc R.

Digital Media Specialist

> "The platform charges service fees and payment processing fees per ticket, which can add up quickly and either cut into revenue or increase ticket..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153383)

Ashley G.

HR Manager

> "It simplifies what can otherwise be a very time-consuming process by bringing event creation, registration, attendee communication, and response..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153576)

Marc R.

Digital Media Specialist

> "One of the main drawbacks of Eventbrite is its fee structure, which can be a concern—especially for smaller events or organizations with tight budgets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153383)

Ashley G.

HR Manager

> "I also value the ability to send reminders and communicate updates to invitees if event details change, which helps keep everyone informed and..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153576)

SF

Sam F.

Chief Technology Officer

> "They still will not allow you to create an audience segment based on who owes money yet, which is causing me a ton of problems with my accounting."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7149805)

SP

Susan P.

Owner

> "It acts as an incredibly reliable tool for handling registrations and communication, though the platform's rigid structure and pricing model leave..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7170917)

KW

Kate W.

Office Manager

> "As with everything when you are a small business fees can add up, especially for paid events, and some customization options are limited."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138109)

VR

Verified Reviewer

Student Leader

> "On the organizing side, I also used Eventbrite to create student events, and managing registrations and sharing updates was straightforward."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7146739)

KW

Keith W.

Director

> "The payment terms were too long as far as I was concerned. As a small business cash flow was not supported by the delay in payments that were only..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7146527)

VR

Verified Reviewer

Leasing Consultant

> "What I like most about Eventbrite is how it takes into account your location and suggests you events based on that instead of you having to filter the..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7141627)

IH

Inbal H.

Manager

> "When a customer is buying a ticket, at the end, after he is done paying there is an extra screen to fill with the phone number, and sometimes people..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7094268)

GG

Gaurav G.

Applied Machine Intelligence Student

> "I believe it is the go to platform for all the events happening around from college events to local city events to career fair, concerts, live comedy..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7182841)

VR

Verified Reviewer

Freelancer

> "The quality of the event pages can also vary depending on the organizer, so sometimes important information is missing or unclear."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7159309)

SF

Sam F.

Chief Technology Officer

> "The AI writing tool that Eventbrite offers to help you write a summary about your event did not botch up the wording this time which is unbelievable."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7149805)

SF

Sam F.

Chief Technology Officer

> "The user interface is way too cluttered and I get lost trying to locate the reporting for the sessions."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7149805)

VR

Verified Reviewer

Founder

> "Setting up an event takes minutes — you can customize your event page, set ticket tiers, manage capacity, and start selling almost immediately without..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100658)

AR

Amanda R.

Owner

> "I tried to set up an event in the platform, pop up shop for my LLC, not easy at all, no vetting, no securing transactions, I didn't want that for my..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6666418)

Portia A.

Nurse

> "It’s a convenient platform for discovering events and booking tickets quickly. Despite some minor issues with fees and navigation, it remains reliable..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7134056)

AD

Aaron D.

Tech Specialist

> "What I don’t like about Eventbrite is that some of the fees can add up quickly, especially for paid events, which makes it harder to keep ticket..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7053802)

Marc R.

Digital Media Specialist

> "The ease of creating events and managing ticketing significantly reduces administrative time, which is especially helpful when juggling multiple..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153383)

JR

Jennifer R.

Teacher

> "The service fees can be a bit high, especially for smaller events or tight budgets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7163051)

PG

Paula G.

Coordinator

> "I also like the option of creating a public event so others can search on Eventbrite for events in the area."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373)

Namrata A.

Talent Acquisition

> "Some events have additional service fees, which can make tickets more expensive than expected."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7186656)

Ashley G.

HR Manager

> "It makes it simple to build professional event invitations and registration pages, even for users with little technical experience."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153576)

RV

Ravi V.

QA

> "There charges might feel extra if you are doing a good view events although it should be other way around also the customer has to pay additional fee..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7049838)

KF

Krista F.

Operations Manager

> "What I like most about Eventbrite is: for what we use it for, it is free, so easy to set up and publish, and it integrates with our systems so I am..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7142243)

Charlie L.

Video Marketing Manager

> "Sometimes the emails could be a little too frequent, but I'd take that over too little communication."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7151346)

VR

Verified Reviewer

Legal Admin

> "What I like most about Eventbrite is that it is easy to use, and they send email updates about events based on what I’ve previously booked through..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7122165)

KR

Kashish R.

Founder

> "fees on ticket sales can add up, and customization for event pages is limited, so it’s harder to create a unique look."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292)

MM

Marco M.

CSR Agent

> "I love the reminders I receive leading up to the event and how all details are presented about the event you are attending or hosting."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7151183)

MK

Mohammed K.

NA

> "Eventbrite charges a percentage of ticket sales as a service fee, which can become costly for high-ticket-price events. While these fees can be passed..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6605791)

BN

Belle N.

Patient Care Coordinator

> "The format makes it easy to post events, keep track of stats, and is customizable!"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7131757)

VR

Verified Reviewer

Events Producer

> "When using eventbrite I ran into a few accounting issues and resolving them was really tricky due to a lack of customer support."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7021860)

VR

Verified Reviewer

Student Leader

> "As a Concordia student, registering for events was simple, with instant tickets and helpful reminders that kept me organized."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7146739)

VR

Verified Reviewer

Software Developer

> "It is held back by very limited customization and higher service fees that can diminish profit margins."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7111814)

UC

Urgan C.

Associate

> "What I like most about Eventbrite is its straightforward setup for creating events and tracking registrations, making event management hassle-free."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6524075)

SC

Scholastica C.

Ticketing and reservation agent

> "In addition to the service fees, Eventbrite also takes a percentage of ticket sales, which can lower the overall revenue from paid tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6741313)

CP

Charissa P.

CEO

> "On the other hand, Cvent is our go-to for larger events that need custom apps, onsite badge printing, and various conference-specific features."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6504962)

RK

Rob K.

Chiropractor

> "Sometimes the set up for each event didn’t work the way it was intended, and some of the buttons for editing."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100407)

PG

Paula G.

Coordinator

> "I have appreciated using Eventbrite in keeping track of individuals registering for an event."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373)

Tracie B.

Executive director

> "I was unable to set a minimum donation ticket amount when using it for non-profit events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919)

AO

Aidan O.

Magician

> "It's natural discoverability is fantastic and I often sell 10-20% of my tickets just by listing a portion of tickets on the platform - no marketing..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100048)

KR

Kashish R.

Founder

> "It also requires external marketing to reach full potential, the mobile app can be a bit basic, and refunds may take longer than expected."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292)

PG

Paula G.

Coordinator

> "Eventbrite is helpful in both advertising an event and ensuring individuals register to attend."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373)

PR

Peter R.

Treasurer

> "They ask for documentation and when we send them the documents on file with the Government, they refuse to accept them, even though they are on file..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6751526)

EN

Enrique N.

Founder

> "As an organizer, I appreciate the event dashboard, customizable registration forms, and automated email updates."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100)

Matthew M.

Holistic Nutritionist

> "Support can be hit or miss If something goes wrong, it’s not always the fastest to get help."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7118653)

EN

Enrique N.

Founder

> "As both an attendee and occasional organizer, I’ve found the interface intuitive, the ticketing process smooth, and the event discovery features very..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100)

LC

LaQuisha C.

Relationship Consultant

> "What I didnt like about eventbrite was the add ticket to wallet feature dies not always add my ticket the day of purchase."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6555240)

JW

Jennifer W.

Community Engagement and Operations Manager

> "Has been a fantastic resource for us over the years, when asked class participants how they found our event, a majority would say "through Eventbrite"..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7124024)

MP

Marissa P.

Executive Director

> "All the fees day of the event ticket sales were a challenge as they don't offer a physical payment system."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7040833)

KH

Kimberly H.

Personal Trainer

> "I needed to buy tickets to a Masquerade Ball for 3 of us ladies, and Eventbrite made it so easy to purchase tickets online for all 3 of us, and they..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6492263)

AC

Abby C.

Content Specialist

> "Email notifications don't have enough customization settings, which makes it difficult to create custom reminder emails"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6835298)

Tracie B.

Executive director

> "They allow for multiple types of ticket options which is the reason I went with eventbrite and because they have a free option."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919)

TS

Tiah S.

Accounts Payable and General Ledger Associate

> "Tickets were purchased, card was charged, but there was no confirmation given and it was hard getting in contact with anyone in customer service to..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6584902)

VR

Verified Reviewer

Freelancer

> "The platform also sends helpful reminders and keeps all the event information in one place."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7159309)

KL

Kari L.

Marketing Project Manager

> "The only reason I moved away from Eventbrite for my event is because the goal is to raise money for charity and the fees on Eventbrite's platform are..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6593262)

BL

Bianca L.

Accountant

> "The software has eased events management from hosting to ticket management. Although we have not fully integrate the software with our other systems,..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6776432)

Teresa R.

Case Manager

> "It doesn't always give the best directions or contact information when you are needing direct information from the event coordinator"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7052951)

TS

Tori S.

Owner and Certified Cat Trainer

> "The ability to charge customers the Eventbrite fee is a great optional feature, fees are extremely fair if you decide to not charge them outward."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7057099)

KC

Kiara C.

Training Marketing Manager

> "The filtering system when you are searching for events as a lot of irrelevant events can pop up which can be annoying."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6638480)

BW

Bart W.

Pastor

> "It has made attending and hosting events so much easier than the old way of paper registrations and keeping track of paper forms and tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6623047)

Christine B.

Pilates transformation expert

> "Customers complained that they had difficulty checking out and paying for tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7128189)

Matthew M.

Holistic Nutritionist

> "Handles registrations and payments in one place, which makes things a lot easier."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7118653)

VR

Verified Reviewer

Analyst

> "Occasional bugs appear during busy events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7132095)

PR

Pupp R.

Owner

> "Overall Eventbrite is a well-rounded software for ticket selling and event promotion."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7189006)

PG

Patricia G.

Customer Service Lead

> "Email messages are not always timely, which introduces minor delays in communication with customers."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072452)

SF

Sam F.

Chief Technology Officer

> "I'm glad to say that linking Salesforce into Eventbrite seems to be working as well as I haven't seen anything break yet. And, yes, the navigation is..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7149805)

WB

Will B.

Deputy Director

> "With other providers, any lag or delay with loading tickets to events is extremely annoying."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7073340)

JLD

John-Luke D.

Marketing Manager

> "Launching a new event is incredibly fast, and the mobile check-in app is a lifesaver, making on-site management foolproof."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189)

Christine B.

Pilates transformation expert

> "More important, I had difficulty accessing my payout funds."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7128189)

MH

Matthew H.

Project Manager

> "What I liked most about Eventbrite is the ease of use to schedule events and notifications for individuals confirming attendance."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153233)

JF

Jiaxin F.

Research Data Scientit

> "The response time of the UI takes significantly longer when too many events (tens of) are created at the same time."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6538902)

MH

Michael H.

President

> "I have used Eventbrite to grow my business and would recommend it to anyone looking to host paid or free events for clients to help with RSVPs, client..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7070242)

CF

Claire F.

Founder

> "Overall, also, I find that it's not curate enough when searching for events I'd like to personally attend."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7076997)

DP

Derrick P.

CEO

> "I love using Eventbrite because it allows me to find local events in any and every city whether I’m at home or travelling."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6527879)

SF

SuOm F.

Producer

> "Now even the free events have a maximum number of tickets which deems the platform useless even for free events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6644221)

KW

Keith W.

Director

> "I liked the status of Eventbrite as a recognised platform for booking events - very much the go-to page."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7146527)

AR

Amanda R.

Owner

> "I think transactions should be secured, refunds should be guarantee, they should be vetting for scammers, there were a lot of events in the website..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6666418)

JLD

John-Luke D.

Marketing Manager

> "Eventbrite is my essential tool for its unmatched speed and user-friendly interface."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189)

GP

Gracie P.

Parent Partner

> "The program may also be difficult for those who are not tech-savvy and may need assistance."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6600686)

JC

James C.

Customer Success Manager

> "Additionally, Eventbrite interfaces with several CRM platforms so we can interact with our target audiences effectively."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6729160)

CL

Chatham L.

Mental Health Counselor

> "The user interface is chunky or isn't really that good"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6498448)

Matthew M.

Holistic Nutritionist

> "User-friendly interface"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7118653)

DH

Dove H.

Owner

> "it is not intuitive."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6437583)

MM

Madelymn M.

Campaign Director

> "Overall experience is good, I think it could be improved in a few areas but not enough that I would choose to switch."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7083058)

VR

Verified Reviewer

Engineer

> "The interface and interaction with other tools are not as good."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___3600204)

BT

Brent T.

Social media editor

> "It saves a lot of time as you do not need to build that capability into your own website."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6499172)

Rich C.

Director of Marketing and Online Development

> "There are some missing features including integration with the main website in WordPress or other CMS systems."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___3297217)

AK

Ayham K.

Exploration and Introspection Partner

> "It was totally positive as I did not see anything wrong with it, the interface might take sometime to get used to but this applies to every..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6596312)

KV

Kaitlyn V.

Partner and Sales Associate

> "Integrating eventbrite with other products can be frustrating, I often experience malfunctions and have even lost data."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___3644426)

FS

Francesco S.

Customer Manager

> "Seamless software integration and brilliant Ai capabilities."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6783710)

JO

Juliana O.

Freelancer

> "There isn't an way to react the developer incase of any issues you may encounter on the website interface."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___3332136)

VR

Verified Reviewer

graphic designer

> "There is many good documents on their website, so I can find how to do most things."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6510566)

DS

Deniz S.

Instructor

> "Unfortunately, they are required to click so many different links and directed to other websites."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___3393267)

VR

Verified Reviewer

Account Executive

> "I like how is very easy to use, we used it for our SKO in america and it was great to understanding the itinerary."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7089645)

AM

Alexis M.

Concert ticketing

> "Getting started with this application can be difficult"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6555337)

AN

Arial N.

Hearing Care Coordinator

> "The ability to be able to get the word out about things going on with my job is very easy."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6582011)

QB

Quantieshia B.

CEO founder

> "I don’t like that if it’s my first time using the site, it’s hard to get noticed."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6484451)

EO

Emmanuel O.

Security and Safety Officer

> "It brings jobs fair to the novice and guides them through"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6582208)

KB

Kathy B.

Content Provider/Marketing Manager

> "The old program was indeed old school & required a great deal more tedious intereaction."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___5095830)

GP

Gracie P.

Parent Partner

> "The process is quick and can be done in a timely manner (around 3 minutes or less)."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6600686)

KD

Kari D.

Owner

> "I had difficulty with my images."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6220793)

AD

Aaron D.

Tech Specialist

> "The customer support team responds quickly and always provides helpful guidance when issues arise."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7053802)

VR

Verified Reviewer

Events Producer

> "When using eventbrite I ran into a few accounting issues and resolving them was really tricky due to a lack of customer support."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7021860)

EC

Ella C.

Marketing Manager

> "Customer support could not be more helpful making the product as a whole better value than competitors."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7101236)

AZ

Angelica Z.

Owner

> "The customer service response times can sometimes be slow, which can be frustrating when urgent issues arise."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6531773)

RH

Ro H.

Lead

> "Great, I have used Eventbrite for a while now and seem to be enjoying it. And if I have any problems customer is there to help."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7084884)

AH

Adam H.

Director of IT Program Management and Implementation

> "I found it difficult at times to access customer support when facing challenges with the app for misc events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6852917)

Justin F.

HR

> "It’s very user friendly for provider and customer. "

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7130526)

JLD

John-Luke D.

Marketing Manager

> "Poor customer support for cancelled events"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189)

[View Reviews](https://www.capterra.com/p/114949/Eventbrite/reviews/)

AS

Andrew S.

Owner, Operator

> "We are confident that this booking site will do most of the tedious work it takes to book our trail..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

MP

Mark P.

owner

> "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

TR

Tommy R.

Founder and Administrator

> "It is a very complex system and comes with a lot of features that provide a great customer experience..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940)

RB

Rachelle B.

Owner

> "Don’t even get me started on the delay of them depositing funds into your account if they’re not..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

BL

Brooks L.

Customer Service Support Tech

> "I believe it is value for money!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___7161447)

AD

Aitor D.

Director

> "High fees for the clients and missing a waiting list option and they way to build packages is not very..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369)

KB

Kim B.

Owner

> "The user side of Peek Pro is quite attractive, with the design integration between web and phone..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076)

VR

Verified Reviewer

Owner

> "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Lots of promises of a great staff working behind the scenes with cutting edge technology"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

MP

Mark P.

owner

> "Some of the widgets are cool"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LS

Luis S.

Manager

> "Due to that, my account is basically blocked and we are not being able to receive reservations neither..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LK

Lina K.

Owner

> "The onboarding was good, and the check ins were also helpful."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137)

JJ

Jennie J.

Operations Manager

> "Some of the report features are difficult to reconcile with my QuickBooks."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457)

CG

Chuck G.

Owner

> "More importantly, the sales and onboarding team was excellent to work with. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

LW

Levawn W.

Director

> "Their chat doesn’t work, and you can’t even get someone on the phone."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

AS

Andrew S.

Owner, Operator

> "It is also very user friendly on the manager side as well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

RB

Rachelle B.

Owner

> "They are zero help and don’t answer your questions, that’s if you can get them to email you back in..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

LJ

Laine J.

Tour Operator

> "The integrated waiver was helpful as was the pre-tipping feature."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967)

RI

Rachael I.

Owner

> "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

KS

Katie S.

Taproom Manager

> "They were super helpful and could even reactivate our old account, so we did not have to start all..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927)

MD

Mariam D.

Manager

> "I demand they give us our money or we will be forced to go to the business bureau"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

CG

Chuck G.

Owner

> "Her communication and follow up was top notch! "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

MP

Mark P.

owner

> "Desperate, I turned to their AI chat system, which offered no solutions."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

BG

Blake G.

Captain

> "sensitive content hidden\] made it very easy"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372)

VR

Verified Reviewer

Owner

> "Customer service, even by present day standards, is non-existent."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Onboarding started well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "There has been zero accountability or support. If you're a business owner, think very carefully before..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

VR

Verified Reviewer

President

> "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

MD

Mariam D.

Manager

> "I wish I never would have signed up with this company that doesn’t care about their customers."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

JG

Joe G.

General Manager

> "Peek allows our customers to book overnight accommodations as well as activities from one booking..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522)

LW

Levawn W.

Director

> "Peek Pro has cost my company clients, money, and reputation."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

QP

Quoc P.

Business owner

> "Clearly will allow us to book more efficiently."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238)

WO

Wendy O.

Owner

> "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152)

CA

Carrie A.

Owner/Administrator

> "They were very easy to work with and even found a "work around" for something that I requested that..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

RI

Rachael I.

Owner

> "So if you discount a large group, then have to charge damages, the damages are then discounted."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

CK

Chris K.

Owner

> "Its a pretty powerful tool and can manage a lot of reservations"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

MP

Mark P.

owner

> "email — adding insult to injury."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

KZ

Kristian Z.

Owner

> "I had a positive experience communicating with and setting up Peek Pro for my clients."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605)

KF

Kenneth F.

CEO

> "The software currently lacks the ability to track service or hours of use for our product for..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231)

CA

Carrie A.

Owner/Administrator

> "I feel our website looks more professional and things are easier for me to manage now!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

LS

Luis S.

Manager

> "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

AM

Allyson M.

Director of Operations

> "Our organizations experience in setting up this service was easy and straight to the point with all..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267)

MB

Marian B.

Engagement Director

> "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886)

JB

Jay B.

Project Dude

> "Looking forward to adding more services to the online offerings."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230)

VR

Verified Reviewer

President

> "I question if they are even still in business with how challenging it is to get in contact with them..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

CB

Cameron B.

Business Development Cooordinator

> "Once placed, we are able to manage these activities and reservations easily in the back office suite."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372)

ME

Marissa E.

Owner operator

> "I think editing the activity schedule can get a little confusing at first."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746)

MK

Michaela K.

OWNER

> "They were very kind, professional, and were flexible with my client not being the best or most..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582)

Teresa P.

Manager

> "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030)

DP

David P.

Captain/Owner

> "Seamless integration to our website, tracks our bookings and pays quickly..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497)

RB

Rebecca B.

Owner

> "PeekPro has to sell you on lies because they are a subpar product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

JB

Jill B.

Tourism Director

> "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

RB

Rachelle B.

Owner

> "Wouldn’t recommend to my biggest competitors at this point"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MM

Minasse M.

Owner

> "Their customer service is amazing."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523)

NB

Neil B.

Owner

> "The payment processing is awful. And they dont seem to care about getting it fixed."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100)

OH

Oriya H.

Founder

> "It has been an easy transition into the service and I have already had numerous online bookings and..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513)

RB

Rebecca B.

Owner

> "You have an option on there called activities that is completely useless."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

LA

Laurie A.

Ogden Ghost Tours manager

> "This service seems to cover most of the things that we need to run this small business."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498)

CK

Chris K.

Owner

> "I go through the help articles and cant find a resolution. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

MH

Marriah H.

Owner

> "Peek Pro has been the only software that I've been able to find that can support my business' booking..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

PH

Patrick H.

Owne

> "They refuse to address the issues with their product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

AN

Aja N.

Administrator

> "The online booking system has completely streamlined our reservation process."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359)

RI

Rachael I.

Owner

> "Support can't help find them either."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

MH

Marriah H.

Owner

> "I do like that bookings that I manually create do not have the booking fee and only the payment..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

PH

Patrick H.

Owne

> "Customer support is useless. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

JW

Jennifer W.

Paranormal tour guide

> "Peek simplifies our reservation process dramatically with easy online booking."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4536957)

PH

Patrick H.

Owne

> "Absolutely no support."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

MK

Mark K.

Partner

> "It's done a good job for our business, and the price is pretty reasonable. But they could be more..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879014)

MC

Morgan C.

owner

> "I had no idea how much time I was going to be saving on the computer emailing clients. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039)

KZ

Kristian Z.

Owner

> "They were all very helpful and made it as simple and easy process for a great price."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605)

MM

Meredith M.

Manager

> "I've never used a program where refunds need to be taken from your business's credit card and put into..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382)

SL

Sarah L.

Founder

> "Love the customer interfaces and customization options."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

AP

Angela P.

Owner/CEO

> "Dislike that many features require a third party app (I.e., syncing booking to calendar)."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459)

CB

Cameron B.

Business Development Cooordinator

> "Peek Pro puts all of our products, activities, rentals into an easy to manage format."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372)

JB

Jill B.

Tourism Director

> "How the waiver works has been our least favorite about this software. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

CZ

Cameron Z.

Owner

> "it was a clearly thought out onboarding process."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161931)

BW

Barbaara W.

Admin

> "Unable to save repeat customers, confirmation and reminder emails change settings on own. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

SL

Sarah L.

Founder

> "Love the customer interfaces and customization options."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

WK

William K.

President

> "difficult to use; lots of moving parts that are not always intuitive as to how to get"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2690953)

NL

Nathan L.

Owner

> "The software is intuitive and easy to learn; the Peek team members are all super helpful and..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4504017)

JC

James C.

General Manager

> "The current way is not very convenient or intuitive."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2748701)

MP

Miranda P.

Owner

> "I have multiple guides that are easily able to use it."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3373306)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

CA

Carrie A.

Owner/Administrator

> "I feel our website looks more professional and things are easier for me to manage now!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

WK

William K.

President

> "Navigating the website difficult for somethings"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2690953)

MP

Mark P.

owner

> "Some of the widgets are cool"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

SP

Shelley P.

owner

> "the backend functionality had too many steps to get to information looking for. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2975281)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

WK

William K.

President

> "difficult to use; lots of moving parts that are not always intuitive as to how to get"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2690953)

AS

Andrew S.

Owner, Operator

> "It is also very user friendly on the manager side as well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

JC

James C.

General Manager

> "The current way is not very convenient or intuitive."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2748701)

BG

Blake G.

Captain

> "sensitive content hidden\] made it very easy"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372)

VR

Verified Reviewer

Owner

> "Customer service, even by present day standards, is non-existent."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MM

Minasse M.

Owner

> "Their customer service is amazing."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523)

MD

Mariam D.

Manager

> "I wish I never would have signed up with this company that doesn’t care about their customers."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

LL

Lynne L.

Owner

> "The customer service is excellent. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6062907)

RI

Rachael I.

Owner

> "Support can't help find them either."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

GR

Gregory R.

Owner

> "I like the customer flows so much more thank FareHarbor."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940)

PH

Patrick H.

Owne

> "Customer support is useless. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

[View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

## User interface

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

4.60 (5,827)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

4.67 (796)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Eventbrite

17/50

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Autonomous Task Execution
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Decision Making
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Proactive Assistance
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration

[See all features](https://www.capterra.com/p/114949/Eventbrite/#features)

Peek Pro

Top features

36/50

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Autonomous Task Execution
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Decision Making
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Proactive Assistance
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration

[See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features)

### Recognition

No recognitions have been awarded to Eventbrite

Peek Pro is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Eventbrite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Peek Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Eventbrite

-   By Eventbrite
-   Located in United States
-   Founded in 2006

Peek Pro

-   By Peek Travel
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.60 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

vs

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Contact vendor for pricing

Price

€0.4/month

4.5

Features

4.6

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/114949-171132/Eventbrite-vs-Fienta)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

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Price

$29/month

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4.6

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/138689-142459/Booqable-vs-Peek-PRO-Tour-Operator-Software)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.60 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

vs

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Price

Contact vendor for pricing

4.5

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/114949-133885/Eventbrite-vs-Purplepass-Ticketing)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142459-152433/Peek-PRO-Tour-Operator-Software-vs-Hostaway)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.60 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

vs

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/)

Contact vendor for pricing

Price

£0one time

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/114949-134828/Eventbrite-vs-TicketSource)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.54 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Contact vendor for pricing

Price

$14/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-142459/Lodgify-vs-Peek-PRO-Tour-Operator-Software)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.60 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

vs

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Contact vendor for pricing

Price

$0.28one time

4.5

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112510-114949/Ticket-Tailor-vs-Eventbrite)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Contact vendor for pricing

Price

$23/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/142459-159377/Peek-PRO-Tour-Operator-Software-vs-Guesty)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.60 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

vs

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (168)](https://www.capterra.com/p/236278/Beyonk/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/114949-236278/Eventbrite-vs-Beyonk)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.76 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Contact vendor for pricing

Price

$79/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.60 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

vs

[Weezevent](https://www.capterra.com/p/162481/Weezevent/)[4.73 (125)](https://www.capterra.com/p/162481/Weezevent/reviews/)

Contact vendor for pricing

Price

£0.99

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/114949-162481/Eventbrite-vs-Weezevent)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

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Contact vendor for pricing

Price

€9.9/month

4.5

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software)