# Compare Eventbrite vs ROLLER 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Eventbrite and ROLLER based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/114949-164715/Eventbrite-vs-ROLLER --- # Eventbrite vs ROLLER Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EventbriteROLLER2/4 selected [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) [## Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [5,783 reviews](#user-reviews) Positive 5,490 Neutral 219 Negative 74 [## ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment ME Based on [146 reviews](#user-reviews) Positive 121 Neutral 11 Negative 14 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### accesso ShoWare 4.6 (76) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### EventCreate 4.9 (786) * * * Starting Price $39.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * Highest Rated ### VenueSumo 4.9 (11) * * * Starting Price $300.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ### ThunderTix 4.8 (272) * * * Starting Price $20.00 Other,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,347 reviews from ticketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 87%Fit High performer Feature ratings Ticket Reservations 4.7 Registration Management 4.6 Event Management 4.5 Mobile Access 4.6 Sales Reports 4.2 75%Fit Feature ratings Ticket Reservations 4.7 Registration Management 4.3 Event Management 3.7 Mobile Access 3.6 Sales Reports 3.5 User satisfaction User satisfaction 4.6 User reviews[5,783](https://www.capterra.com/p/114949/Eventbrite/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.3 User satisfaction 4.2 User reviews[146](https://www.capterra.com/p/164715/ROLLER/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.0 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for businesses in the music, food and beverage, retail, charity and other sectors. Best for ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks. ## User reviews Pros & cons Ashley G. HR Manager > "It simplifies what can otherwise be a very time-consuming process by bringing event creation, registration, attendee communication, and response tracking into one..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153576) Marc R. Digital Media Specialist > "The platform charges service fees and payment processing fees per ticket, which can add up quickly and either cut into revenue or increase ticket prices for attendees." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153383) VR Verified Reviewer Founder > "Setting up an event takes minutes — you can customize your event page, set ticket tiers, manage capacity, and start selling almost immediately without needing any..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100658) IH Inbal H. Manager > "When a customer is buying a ticket, at the end, after he is done paying there is an extra screen to fill with the phone number, and sometimes people miss this screen and..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7094268) Ashley G. HR Manager > "I also value the ability to send reminders and communicate updates to invitees if event details change, which helps keep everyone informed and organized." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153576) Marc R. Digital Media Specialist > "One of the main drawbacks of Eventbrite is its fee structure, which can be a concern—especially for smaller events or organizations with tight budgets." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153383) VR Verified Reviewer Student Leader > "On the organizing side, I also used Eventbrite to create student events, and managing registrations and sharing updates was straightforward." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7146739) SF Sam F. Chief Technology Officer > "They still will not allow you to create an audience segment based on who owes money yet, which is causing me a ton of problems with my accounting." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7149805) VR Verified Reviewer Leasing Consultant > "What I like most about Eventbrite is how it takes into account your location and suggests you events based on that instead of you having to filter the events that don't..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7141627) KW Kate W. Office Manager > "As with everything when you are a small business fees can add up, especially for paid events, and some customization options are limited." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138109) SF Sam F. Chief Technology Officer > "The AI writing tool that Eventbrite offers to help you write a summary about your event did not botch up the wording this time which is unbelievable." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7149805) KW Keith W. Director > "The payment terms were too long as far as I was concerned. As a small business cash flow was not supported by the delay in payments that were only made five days after the..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7146527) AO Aidan O. Magician > "It's natural discoverability is fantastic and I often sell 10-20% of my tickets just by listing a portion of tickets on the platform - no marketing needed." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100048) VR Verified Reviewer Freelancer > "The quality of the event pages can also vary depending on the organizer, so sometimes important information is missing or unclear." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7159309) Tracie B. Executive director > "They allow for multiple types of ticket options which is the reason I went with eventbrite and because they have a free option." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919) SF Sam F. Chief Technology Officer > "The user interface is way too cluttered and I get lost trying to locate the reporting for the sessions." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7149805) Portia A. Nurse > "It’s a convenient platform for discovering events and booking tickets quickly. Despite some minor issues with fees and navigation, it remains reliable and useful for both..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7134056) VR Verified Reviewer Software Developer > "It is held back by very limited customization and higher service fees that can diminish profit margins." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7111814) Marc R. Digital Media Specialist > "The ease of creating events and managing ticketing significantly reduces administrative time, which is especially helpful when juggling multiple programs or campaigns." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153383) RK Rob K. Chiropractor > "Sometimes the set up for each event didn’t work the way it was intended, and some of the buttons for editing." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100407) JLD John-Luke D. Marketing Manager > "Launching a new event is incredibly fast, and the mobile check-in app is a lifesaver, making on-site management foolproof." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072189) Tracie B. Executive director > "I was unable to set a minimum donation ticket amount when using it for non-profit events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919) PG Paula G. Coordinator > "I also like the option of creating a public event so others can search on Eventbrite for events in the area." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373) AR Amanda R. Owner > "I tried to set up an event in the platform, pop up shop for my LLC, not easy at all, no vetting, no securing transactions, I didn't want that for my customers, when they..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6666418) MH Michael H. President > "I have used Eventbrite to grow my business and would recommend it to anyone looking to host paid or free events for clients to help with RSVPs, client info, etc." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7070242) AC Abby C. Content Specialist > "Email notifications don't have enough customization settings, which makes it difficult to create custom reminder emails" [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6835298) Ashley G. HR Manager > "It makes it simple to build professional event invitations and registration pages, even for users with little technical experience." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153576) AD Aaron D. Tech Specialist > "What I don’t like about Eventbrite is that some of the fees can add up quickly, especially for paid events, which makes it harder to keep ticket prices affordable." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7053802) LM Latoria M. Singer-Singwriter, Author, and Freelance Writer > "I have used EventBrite to register for certain events by an administrator and the process has always been fast, simple, and with little to no complications." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7062028) JR Jennifer R. Teacher > "The service fees can be a bit high, especially for smaller events or tight budgets." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7163051) KF Krista F. Operations Manager > "What I like most about Eventbrite is: for what we use it for, it is free, so easy to set up and publish, and it integrates with our systems so I am not having to go back..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7142243) PG Patricia G. Customer Service Lead > "Email messages are not always timely, which introduces minor delays in communication with customers." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072452) VR Verified Reviewer Legal Admin > "What I like most about Eventbrite is that it is easy to use, and they send email updates about events based on what I’ve previously booked through their platform. Because..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7122165) RV Ravi V. QA > "There charges might feel extra if you are doing a good view events although it should be other way around also the customer has to pay additional fee on top of the ticket..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7049838) Jen H. CEO > "My overall experience has been wonderful. When I have my events there, the tickets feel better and I can set it up and then forget about it for a while, so I don't have to..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7094276) WB Will B. Deputy Director > "With other providers, any lag or delay with loading tickets to events is extremely annoying." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7073340) HY Henry Y. Project Manager > "it is easy event setup and ticketing with solid attendee management and simple publishing workflows." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7081229) Charlie L. Video Marketing Manager > "Sometimes the emails could be a little too frequent, but I'd take that over too little communication." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7151346) MM Marco M. CSR Agent > "I love the reminders I receive leading up to the event and how all details are presented about the event you are attending or hosting." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7151183) KR Kashish R. Founder > "fees on ticket sales can add up, and customization for event pages is limited, so it’s harder to create a unique look." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292) Osama S. Software Engineering -Data scientist > "The ability to customize event pages and manage registrations in real-time are other standout features that make Eventbrite a top choice for event planning." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6432298) CF Claire F. Founder > "Overall, also, I find that it's not curate enough when searching for events I'd like to personally attend." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7076997) BN Belle N. Patient Care Coordinator > "The format makes it easy to post events, keep track of stats, and is customizable!" [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7131757) MK Mohammed K. NA > "Eventbrite charges a percentage of ticket sales as a service fee, which can become costly for high-ticket-price events. While these fees can be passed on to attendees,..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6605791) MB Mittal B. Recruiter > "The platform is intuitive and offers a comprehensive suite of tools for event management, from creating the event to selling tickets and promoting it." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6454243) HY Hannah Y. Graphic design > "Takes a while to get used to how it works and also the fees aren’t great but just factor that in to your ticket price." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7079969) VR Verified Reviewer Student Leader > "As a Concordia student, registering for events was simple, with instant tickets and helpful reminders that kept me organized." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7146739) MH Michael H. President > "The service fees are higher than I would like and especially hurt smaller events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7070242) UC Urgan C. Associate > "What I like most about Eventbrite is its straightforward setup for creating events and tracking registrations, making event management hassle-free." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6524075) JS Joshua S. Lead Team - Director > "Our greatest issue with our volunteer sign up is that it constantly got "sold out" with applications from India and Africa asking for letters of invitation to Canada for..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6451918) EC Erica C. Coordinator > "I particularly appreciate the detailed analytics and reporting tools, which provide valuable insights into attendee engagement and help optimize future events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6438283) VR Verified Reviewer Events Producer > "When using eventbrite I ran into a few accounting issues and resolving them was really tricky due to a lack of customer support." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7021860) NW Nicole W. Owner > "Our company has been able to sell tickets and use the online platform as a way to grow our business while supporting Eventbrite, makes our business thrive." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635) SC Scholastica C. Ticketing and reservation agent > "In addition to the service fees, Eventbrite also takes a percentage of ticket sales, which can lower the overall revenue from paid tickets." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6741313) CL Cecil L. Compositor > "Great for buying ticketing and confirming attendance to free events, and gives me email updates and heads-ups for new upcoming events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6477715) KR Kashish R. Founder > "It also requires external marketing to reach full potential, the mobile app can be a bit basic, and refunds may take longer than expected." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292) CP Charissa P. CEO > "On the other hand, Cvent is our go-to for larger events that need custom apps, onsite badge printing, and various conference-specific features." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6504962) PR Peter R. Treasurer > "They ask for documentation and when we send them the documents on file with the Government, they refuse to accept them, even though they are on file with other financial..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6751526) PG Paula G. Coordinator > "I have appreciated using Eventbrite in keeping track of individuals registering for an event." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373) Matthew M. Holistic Nutritionist > "Support can be hit or miss If something goes wrong, it’s not always the fastest to get help." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7118653) PG Paula G. Coordinator > "Eventbrite is helpful in both advertising an event and ensuring individuals register to attend." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373) LC LaQuisha C. Relationship Consultant > "What I didnt like about eventbrite was the add ticket to wallet feature dies not always add my ticket the day of purchase." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6555240) EN Enrique N. Founder > "As an organizer, I appreciate the event dashboard, customizable registration forms, and automated email updates." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100) MP Marissa P. Executive Director > "All the fees day of the event ticket sales were a challenge as they don't offer a physical payment system." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7040833) EN Enrique N. Founder > "As both an attendee and occasional organizer, I’ve found the interface intuitive, the ticketing process smooth, and the event discovery features very helpful." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100) TS Tiah S. Accounts Payable and General Ledger Associate > "Tickets were purchased, card was charged, but there was no confirmation given and it was hard getting in contact with anyone in customer service to find out how to receive..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6584902) JW Jennifer W. Community Engagement and Operations Manager > "Has been a fantastic resource for us over the years, when asked class participants how they found our event, a majority would say "through Eventbrite" not, through..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7124024) BS Brandi S. Crisis Intervention Peer Specialist > "I didn't find much of anything I didn't like other than I find too many options of events in my interest and don't have the time to do everything that I want." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6880345) KH Kimberly H. Personal Trainer > "I needed to buy tickets to a Masquerade Ball for 3 of us ladies, and Eventbrite made it so easy to purchase tickets online for all 3 of us, and they take multiple payment..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6492263) KL Kari L. Marketing Project Manager > "The only reason I moved away from Eventbrite for my event is because the goal is to raise money for charity and the fees on Eventbrite's platform are far too high in..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6593262) VR Verified Reviewer Freelancer > "The platform also sends helpful reminders and keeps all the event information in one place." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7159309) Teresa R. Case Manager > "It doesn't always give the best directions or contact information when you are needing direct information from the event coordinator" [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7052951) Francesco P. CEO > "It has no cost upfront and a lot of feature to customize you events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7090165) KC Kiara C. Training Marketing Manager > "The filtering system when you are searching for events as a lot of irrelevant events can pop up which can be annoying." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6638480) BL Bianca L. Accountant > "The software has eased events management from hosting to ticket management. Although we have not fully integrate the software with our other systems, integration..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6776432) AH Adam H. Director of IT Program Management and Implementation > "I found it difficult at times to access customer support when facing challenges with the app for misc events." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6852917) TS Tori S. Owner and Certified Cat Trainer > "The ability to charge customers the Eventbrite fee is a great optional feature, fees are extremely fair if you decide to not charge them outward." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7057099) NW Nicole W. Owner > "The only con is that some people still don't use smart phones and the challenge is making sure there is still a way to utilize tickets without the use of a smart phone." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635) KW Kristen W. Owner > "I sold tickets for my art show thru Eventbrite, It was very easy for my customers to show their tickets at the door, as well as it was easy for me to not have to stress..." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6481453) Christine B. Pilates transformation expert > "Customers complained that they had difficulty checking out and paying for tickets." [See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7128189) [View Reviews](https://www.capterra.com/p/114949/Eventbrite/reviews/) ME Maddison E. Events Coordinator > "The ability to identify payments linked to specific bookings and guest accounts, track spending over time, and issue refunds easily has..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) DC David C. Managing Director > "It’s horrifically overpriced. Plus should have the ability like GoCardless to run membership Direct Debits in a super easy way, so as if..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011169) FS Fitria S. Tourism Attraction > "The platform is stable, the schedule-based setup makes peak/off-peak ticketing straightforward, and managing parties, capacity, and..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) TJ Tish J. Manager > "After a year it deleted the membership accounts and we had to get all members to re-enlist therefore losing a good portion of our..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7112505) SM Shweta M. Events Coordinator > "Having bookings, guest details, and transactions in one system improves visibility and reduces manual follow-ups." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) Alistair C. Founder CEO > "ROLLER started as a promising, well-supported solution, but the decline in customer success and the way basic tools are locked behind..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) FS Fitria S. Tourism Attraction > "Adding Price Rule support (or an equivalent) to Legacy, plus a bit more flexibility in promo conditions and email-template customization,..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) Alistair C. Founder CEO > "There are other platforms where these “premium” features are included as long as you’re using their system, which makes ROLLER’s upsell..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) ME Maddison E. Events Coordinator > "These tools became essential in the post-COVID environment, where managing guest bookings, capacity, and queues became more important..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) BT Brin T. Guest Services Coordinator > "The only gripe I have is debit transactions on memberships - sometimes people get visa debit confused with credit cards and this..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396) JJ Jacob J. Remote Manager > "Secure platform, simple to adopt and use, customization in product listing and party packages, reasonable payment processing rates with..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) SM Shweta M. Events Coordinator > "Occasional system lag and delayed syncing also impact front-desk efficiency during peak hours." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) Mason Y. Sr. IT Systems Analyst > "The support team is knowledgeable and helpful, and I appreciate how ROLLER has expanded its support options over time, making it easier..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664) FS Fitria S. Tourism Attraction > "Impact: Sites remaining on Legacy Checkout cannot apply the new Price Rule logic, which may lead to inconsistent promo handling across..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) Mason Y. Sr. IT Systems Analyst > "The team is forward-thinking, and while there are occasional growing pains as the company scales, the overall value and long-term..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664) FS Fitria S. Tourism Attraction > "The main friction is promotions: the newest Price Rule works only on Progressive Checkout, which creates inconsistency for sites that..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) ME Maddison E. Events Coordinator > "With continued improvements, particularly around event management and their food and beverage systems, we can see ourselves running our..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) MM Mike M. Owner > "The reporting is very challenging - for example, if I want to check our staff's gratuities for the night, it will show me every..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6855277) KH Kimberly H. Corporate Director of Administration > "One of the standout features is its ease of use—both staff and management quickly adapted to the system with minimal training, which..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017274) Alistair C. Founder CEO > "Customer success has basically disappeared. Where we once had responsive help, our customer success managers now often go completely..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) AN Amanda N. CFO > "I like the digital tickets and the ability to book events online." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) JG Jasna G. Ticketing Services Manager > "Fixed confirmation email template, inability to fully customise to a single event series or product" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6380938) IM Ian M. General manager > "Makes our online bookings alot easier especially around parties and group booking, accounts are very easy to interpret and see" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016599) JM Joshua M. Operations Manager > "Reporting… a lot does not make sense, and can be difficult to pull what Relevant info is needed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011215) AF Aleaha F. Call center manager > "I liked the fact you're able to issue gift cards virtually, the customer support is nice as well." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011350) AS Abrar S. Charitable Finance and Compliance Manager > "Gift card tracking is not accurate." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014461) GO Grainne O. General Manager > "Loved it to start with, i could have worked for roller I was so enthused by the system however that energy and delighted is no longer..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6373776) AD Angie D. Owner > "Fee too high, can not block American express and we need to email about our problems (this is really not good for people with bad english..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6375712) CP Carrie P. General Manager > "Its easy to navigate, the side bar makes it easy to find where you wabt to go and get back to where you were, its also easy to add..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014572) JW Jon W. Financial Controller > "It doesn't currently integrate with Quickbooks so all entries must be bought manually into the software." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6362190) JF Jay F. Director > "The money I saved in transactions from using Stripe off set the monthly cost of Roller which came with additional benefits." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478) AN Amanda N. CFO > "It does not calculate sales tax accurately." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) FS Fitria S. Tourism Attraction > "I love how easy it is to organise peak and off-peak tickets—fast edits, clear schedule, consistent pricing." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) JP John P. director > "Promised membership would be great for our business but it doesn't work in our environment." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018694) JJ Jacob J. Remote Manager > "It is nice to have access to these tools from any device, but mobile friendliness needs to be addressed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) OH Oliver H. Director > "The pricing has now got to a level where we are seriously having to question if it remains value for the business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) ME Maddison E. Events Coordinator > "Over the years of using Roller, we've seen a significant improvement in one-on-one support and account management." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) ME Maddison E. Events Coordinator > "This was a feature we were expecting last season, but unfortunately, it wasn’t implemented successfully." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) AH Alexis H. Coordinator, Tour Scheduling > "We love the flexibility it gives for our team to go in and change things as needed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014319) CW Cameron W. Director > "Operating a Trampoline Adventure Park, this was catastrophic to our business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) JF Jay F. Director > "Overall I'm very happy with Roller as its allowed us to have complete control all in one package, where as previously we used multiple..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478) JJ Jacob J. Remote Manager > "Venue Manager is NOT mobile friendly." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) SB Steve B. General Manager > "Great customer service, the system is obviously built with business success in mind." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7065082) HL Heather L. Owner > "We still aren't sure how we will make it work and I think it will cost us some customers because it is hard on the check out side." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) SM Shweta M. Events Coordinator > "What I liked most about ROLLER is its all-in-one functionality." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) TA Teresa A. General Manager > "On the backend, it is a nightmare, especially with reports." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7012716) OH Oliver H. Director > "it good but now so expensive we are reviewing our systems as we expand into new sites and products" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) GM Greg M. director of education > "The fields on forms are not very smart." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6361740) CO Cameron O. Owner > "Its an all in one software that runs my whole business, it does everything I need it to do and its easy to use and learn for new staff" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011204) HV Haseeb V. Online Operations > "Lack of scheduling." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011271) CW Cameron W. Director > "Still to this day, their platform has yet to fail us ( as the previous POS company did time and time again ), and their ongoing training..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) HL Heather L. Owner > "The new progressive checkout is causing us lots of stress." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) IK Ihsan K. Supervisor > "UI and accessibility makes it easier to improve standards and understand customer needs/wants" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6379912) MS Madison S. Assistant Manager > "Customer support tells us to try the "help page" or "try googling it" but we have read numerous online posts and watched several how to..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015) YE Yechiel E. Operating Partner > "The cloud based functionality is one of the most helpful functions for managing our business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6361869) JW Jared W. District Manager > "It was a horrible transition." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016873) LP Luisa P. Entrepreneurs > "Customer service is also very good, and the online checkout interface is very appealing." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227) HL Heather L. Owner > "I find roller much more difficult to use that other software we have used." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) BT Brin T. Guest Services Coordinator > "It has been so easy to train other staff on how to use and I always direct new hires to the training videos and help articles." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396) HL Heather L. Owner > "It has been a mostly negative experience for myself, my team, and many of my customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) AN Amanda N. CFO > "The customer facing side of this works better than our old system. " [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) HL Heather L. Owner > "I don't always feel sorry for my employees that are using it all the time." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) OH Oliver H. Director > "The ease of use of the system for both current and historic data." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) LS Lisa S. all of the above > "is can be extremely frustrating at times although I do like the simplicity of navigating it there are still a lot of kinks and errors and..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165048) SR Shannon R. Operations Manager > "The Roller user interface and the customer support are good." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016590) WH Wanwisa H. Operations > "sometimes the report was show inaccurate with the sale number and amount revenue." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6150231) RC Reon C. VP of Strategic Planning > "Overall, ROLLER has been a reliable and effective solution for managing our operations." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7019760) MT Max T. Centre Manager > "The customer search system can be poor and not find customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6159030) OH Oliver H. Director > "Managing the bookings is relatively stress free ." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) GH Georgie H. Marketing Manager > "Not the easiest of systems to set up." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6362715) PM Patty M. Assistant General Manager > "Also, the training videos are a huge assistance." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015074) JV Jennifer V. Operations Manager > "The online site can not be customized for customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6158583) LP Luisa P. Entrepreneurs > "The possibilities, usability, and customer support are truly outstanding." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227) MH Michelle H. Front entrance staff > "Great. But sometimes the end of day money doesn’t balance through roller even though manually it is correct" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450) Alistair C. Founder CEO > "Day-to-day operations are fine once everything is configured." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) AC Amaiah C. Assistant General Manager > "There are many features that just seem basic to have that the software has yet to develop." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6149635) EP Elisabeth P. Gift Store and Guest Services Manager and Senior Manager > "I really enjoy the easy to use nature of the POS machine and vending manager for all my staff." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018619) MH Michelle H. Front entrance staff > "It often freezes when it needs updating in the middle of the day" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450) HS Heather S. Director of Operations > "The implementation is great and super helpful. " [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7140726) MS Madison S. Assistant Manager > "We were told that Roller would be 10 times easier than our previous system and that has been a total lie." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015) [View Reviews](https://www.capterra.com/p/164715/ROLLER/reviews/) ## User interface [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) 4.61 (5,783) [ROLLER](https://www.capterra.com/p/164715/ROLLER/) 4.20 (146) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Eventbrite 32/49 - Activity Dashboard - AI Copilot - API - Attendance Management - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Confirmations/Reminders - Cross Selling Functionality - Customer Data Management - Customizable Branding - Customizable Forms - Customizable Reports - Data Import/Export - Discount Management - Drag & Drop - Dynamic Pricing - Email Marketing - Employee Management - Event Calendar - Event Management - GDPR Compliance - Generative AI - Help Desk Management - Kiosk Ticketing - Mobile Access - Mobile Ticketing - Multi-Currency - Multi-Event - Online Ticketing - Onsite Ticketing - Point of Sale (POS) - Print-at-Home - Promotions Management - Real-Time Notifications - Registration Management - Reporting/Analytics - Reserved Seating - Sales Reports - Season Tickets - Seating Map - Social Promotion - Surveys & Feedback - Third-Party Integrations - Ticket Brokering - Ticket Reservations - Venue Management - Wait List Management - Website Management [See all features](https://www.capterra.com/p/114949/Eventbrite/#features) ROLLER Top features 37/49 - Activity Dashboard - AI Copilot - API - Attendance Management - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Confirmations/Reminders - Cross Selling Functionality - Customer Data Management - Customizable Branding - Customizable Forms - Customizable Reports - Data Import/Export - Discount Management - Drag & Drop - Dynamic Pricing - Email Marketing - Employee Management - Event Calendar - Event Management - GDPR Compliance - Generative AI - Help Desk Management - Kiosk Ticketing - Mobile Access - Mobile Ticketing - Multi-Currency - Multi-Event - Online Ticketing - Onsite Ticketing - Point of Sale (POS) - Print-at-Home - Promotions Management - Real-Time Notifications - Registration Management - Reporting/Analytics - Reserved Seating - Sales Reports - Season Tickets - Seating Map - Social Promotion - Surveys & Feedback - Third-Party Integrations - Ticket Brokering - Ticket Reservations - Venue Management - Wait List Management - Website Management [See all features](https://www.capterra.com/p/164715/ROLLER/#features) ### Recognition Eventbrite is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to ROLLER ### Deployment & support Eventbrite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ROLLER Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Eventbrite - By Eventbrite - Located in United States - Founded in 2006 ROLLER - By ROLLER Software - Located in Australia - Founded in 2010 ## Popular Comparisons [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (544)](https://www.capterra.com/p/134828/TicketSource/reviews/) Contact vendor for pricing Price £0one time 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/114949-134828/Eventbrite-vs-TicketSource) [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.20 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) vs [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.67 (574)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118047-164715/Tripleseat-vs-ROLLER) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [Fienta](https://www.capterra.com/p/171132/Fienta/)[4.83 (180)](https://www.capterra.com/p/171132/Fienta/reviews/) Contact vendor for pricing Price €0.4/month 4.5 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/114949-171132/Eventbrite-vs-Fienta) [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.20 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) vs [ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.78 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Contact vendor for pricing Price $20/month 4.1 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/47852-164715/ThunderTix-vs-ROLLER) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[4.86 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Contact vendor for pricing Price $0.28one time 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112510-114949/Ticket-Tailor-vs-Eventbrite) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/114949-133885/Eventbrite-vs-Purplepass-Ticketing) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/114949-236278/Eventbrite-vs-Beyonk) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [Weezevent](https://www.capterra.com/p/162481/Weezevent/)[4.74 (110)](https://www.capterra.com/p/162481/Weezevent/reviews/) Contact vendor for pricing Price £0.99 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/114949-162481/Eventbrite-vs-Weezevent) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/114949-153637/Eventbrite-vs-Showpass) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [KonfHub](https://www.capterra.com/p/265126/KonfHub/)[4.77 (200)](https://www.capterra.com/p/265126/KonfHub/reviews/) Contact vendor for pricing Price $499one time 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/114949-265126/Eventbrite-vs-KonfHub) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [On the Stage](https://www.capterra.com/p/276686/ON-THE-STAGE/)[4.69 (88)](https://www.capterra.com/p/276686/ON-THE-STAGE/reviews/) Contact vendor for pricing Price $0.85 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/114949-276686/Eventbrite-vs-ON-THE-STAGE) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,783)](https://www.capterra.com/p/114949/Eventbrite/reviews/) vs [EventCreate](https://www.capterra.com/p/147664/EventCreate/)[4.90 (786)](https://www.capterra.com/p/147664/EventCreate/reviews/) Contact vendor for pricing Price $39/month 4.5 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/114949-147664/Eventbrite-vs-EventCreate)