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PayDC serves chiropractors in all 50 states. Choose PayDC if you want to GET PAID MORE, while improving compliance by using innovative, fully integrated, EHR-certified, cloud-based software.
Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers to unlock their potential with comprehensive EMR, CRM, and RCM software solutions.
So grateful for all customer service agents - they have always been super helpful and they never stop until the job is done or the issue resolved.
Worst of all, PayDC holds your notes hostage while you continue to pay fees. It's one of the most frustrating aspects of my business, seriously.
I am not very computer savvy, so the ease of use of PayDC Chiropractic was very important to me. The layout and design is appealing to the eye, and I feel proud to use in it my office.
The other issue I have is that once you sign a note, if you find a mistake later, you cannot change the note or fix the mistake. You have to write an “addendum” (whatever that is).
It is affordable and simple, and it covers all the necessary bases for a great note. I highly recommend you give it a chance before spending major dollars on some of the other products in the market.
Another disappointment has been customer support. We find them slow to respond to questions and concerns and the company's training materials are limited.
They have a very knowledgeable staff that is there to help guide you and point you in the right direction. I love their FREE TRAINING and FREE WEBINARS, too.
Way too tedious to have to constantly change things for each patient and when you have a high volume practice this can can be annoying and take up a lot of time.
It’s easy to use, easy on the eyes, and navigation is seemless. As a super admin I love the access I have to update and create things we need and how easy it is to do.
The general counsel is a pompous jerk that does nothing to keep the company out of litigation. The rep is just as unprofessional as the rest of the bunch.
Robust product with lots of features. Customer support is superb and they do implement recommendations.
Now when printing out the face sheet for a file the insurance information cuts off and no longer on the first sheet. It makes it less convenient as opposed to when it was available on one page.
I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation in real time and have the results immediately is wonderful.
There are times when I want to be able to enter medication data that Kipu is not set up to do, such as offer two options for a dose depending on pain scales or other factors.
I like the Golden thread as it helps to connect treatment plans and goals while helping the therapist to save time for the therapist. The SMART GOALS suggestions help to bring easy to treatment plans.
Built for the Basic Model of Substance Abuse Care...which doesn't work.
Tammy E.: My name is Tammy. I am the Executive Director of Legends Treatment Center in Pittsburgh. We have about 200 people that work for Legends, all of the Legends put together. My rating for Kipu is five. We use Kipu for pretty much everything when it comes to our client base for our outpatient. We use Kipu for our notes. Billing is able to go in and check on our notes to see who has come, who hasn't. I go in and I do audit checks. I sign off on notes. We use Kipu a lot. Our inpatient, we can tell where a person is, what floor, what room, if there's an emergency. We use it to communicate back and forth between staff. Kipu is easy to use. When I started this position, I didn't really have anyone to train. I've used a lot of different EMR systems in my career, and Kipu is literally the absolute easiest EMR to use when it comes to using it for client base. There is no negative about Kipu. I like everything about it.
PayDC Chiropractic Software
Kipu
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