uContact vs CallHippo: Which is a better fit?

I have used the uContact call center software and is dedicated to increase the performance helps to improve the call center activities and the result is a better customer experience.

The problem is that it freezes when being used a lot.

Great system to work with callbacks and integration's are an amazing addon to this product.

The occasional glitches may be a bit inconvenient at times.

The solution is extremely easy to use and allows and is a true all in one multichannel solution. I highly recommend uContact for financial institutions.

Right now someone technical is needed sometimes to learn process modification. All of the building blocks are there they just need to be set how you want.

We have an excellent experience with uContact, improving productivity by 50. The system is extremely easy to use and much more complete that other expensive platforms.

Its reliability and ease of use make it an excellent tool for any organization looking to improve communication systems.

At times, I feel bad for the impatient responses that I have left CallHippo because I have had to wait for a full week to get back to them.

Easy to use, user friendly and most importantly customer support is awesome , had a disussion with Naren & Nidhi and they assured me on the information which i needed the most.

Unable to receive SMS from Banks and some other organizations those restricted the virtual number.

I appreciate the help that their manager gives and while I was paying for CallHippo, I felt that their manager was trying the best they could to deliver the message across the team.

Tarun T

Director

I suggest do not client using call hippo, They gets irritated with poor call qualtity.

I'm not using a lot of the great features CallHippo has to offer but it's really easy to use, it's a reliable service and definitely with the best customer support.

Fraud never try this platform. Your card will be charged for $700.