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Is your Contact Center software underperforming? Improve your results with uContact, reducing costs and improving the productivity of agents and supervisors. The ultimate cloud & omnichannel solution.
InfiniTalk is a call center system for contact center operations and customer support departments based in Japan.
I have used the uContact call center software and is dedicated to increase the performance helps to improve the call center activities and the result is a better customer experience.
The problem is that it freezes when being used a lot.
Great system to work with callbacks and integration's are an amazing addon to this product.
The occasional glitches may be a bit inconvenient at times.
The solution is extremely easy to use and allows and is a true all in one multichannel solution. I highly recommend uContact for financial institutions.
Right now someone technical is needed sometimes to learn process modification. All of the building blocks are there they just need to be set how you want.
We have an excellent experience with uContact, improving productivity by 50. The system is extremely easy to use and much more complete that other expensive platforms.
Prioritize real-user-identified key features according to your needs to find your best fit.
uContact
Top FeaturesInfiniTalk
uContact
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InfiniTalk
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