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better software since 1999
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For Parks and Recreation Agencies, Recreation and Community Centers, YMCAs, YWCAs, Campus Recreation Department, and Non-Profits
Our all-in-one solutions are used by organizations of all sizes around the world, ranging from multinational enterprises, through chambers of commerce and associations, to start-ups and non-profits.
I like the look on the customer side - it's clean and modern. I also like the ability to work through things in the sandbox.
I am unable to run registration reports and no one can help us troubleshoot. The customer service department is terrible (long wait times, ineffective and zero follow up).
Great features such as membership management and online registration -User friendly for parents and staff - Looks good.
This company has breached their contract with our organization-- taking thousands of dollars of our revenue and will not respond to repeated inquiries and requests to correct the error.
I like how much information it is able to gather from participants and the features like scheduled reporting. I like having the option to export in different file types as that makes my work easier.
The reports are very limiting. And the service is horrific.
They are active in implementing new features that help out the end user which in turns helps us. New updates consistently that run smoothly like they didn't even happen.
Sometimes our customers by 5 classes at a time, and it would be problematic if their card was charged several times on payment plan day.
Glueup also provides great client services. Their client managers are reliable, professional and responsive, and have been my irreplaceable partners in all events.
The low send volumes for email newsletters, coupled with the high cost and poor email builder (white-labeled SendGrid) are extremely annoying.
Excellent user support and customer service- EventBank team members supported throughout the process of setting up the event, polite and helpful. Can't wait to use it again.
It's drag and drop functionality is also its weakness as it limits users' ability to design the emailers and website they way they need it to be.
Furthermore, we have been very happy with the responsiveness and commitment to the results we have received from Glue Up.
I still need to completely familiarize myself with all the features, however, the biggest challenge I have running an NGO is the fact that our funds are quite limited.
Lastly, the customer support has been amazing. I have been extremely comfortable using this software knowing that the support/CS team is there every step of the way.
Editing your event and Newsletter are limited with built in function.
Prioritize real-user-identified key features according to your needs to find your best fit.
ACTIVENet
Glue Up
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