ACTIVENet vs NetAnswer: Which is a better fit?

I like the look on the customer side - it's clean and modern. I also like the ability to work through things in the sandbox.

I am unable to run registration reports and no one can help us troubleshoot. The customer service department is terrible (long wait times, ineffective and zero follow up).

Great features such as membership management and online registration -User friendly for parents and staff - Looks good.

This company has breached their contract with our organization-- taking thousands of dollars of our revenue and will not respond to repeated inquiries and requests to correct the error.

I like how much information it is able to gather from participants and the features like scheduled reporting. I like having the option to export in different file types as that makes my work easier.

The reports are very limiting. And the service is horrific.

They are active in implementing new features that help out the end user which in turns helps us. New updates consistently that run smoothly like they didn't even happen.

Sometimes our customers by 5 classes at a time, and it would be problematic if their card was charged several times on payment plan day.