Xplor Recreation vs ACTIVENet: Which is a better fit?

The appearance and functionality are outstanding. Xplor staff are very responsive to any issues we have had and they take the time to make you feel like more than just another business account.

Examples include unable to uncancel an event, unable to book a program to occur twice in one day, refunds with multiple cancelled days take a lot of work.

From the system to customer service it is great. I am also a HUGE fan of our account Manager [sensitive content hidden] who has helped us a lot.

Unfortunately there can be problems with reporting and flexibility. It is also challenging to keep up with changes and testing those changes.

Experience has been great, from implementation and support to staff and client experience. Overall it has been very well received and the user friendly interface has made for a smooth transition.

Since the customer cannot submit requests for recurring rentals within the same request, it makes it very difficult for our staff to complete large contracts.

Great! love the team and overall support we have from management.

Many features are not integrated well with each other making reporting difficult, even when using custom reports.

I like the look on the customer side - it's clean and modern. I also like the ability to work through things in the sandbox.

I am unable to run registration reports and no one can help us troubleshoot. The customer service department is terrible (long wait times, ineffective and zero follow up).

Great features such as membership management and online registration -User friendly for parents and staff - Looks good.

This company has breached their contract with our organization-- taking thousands of dollars of our revenue and will not respond to repeated inquiries and requests to correct the error.

I like how much information it is able to gather from participants and the features like scheduled reporting. I like having the option to export in different file types as that makes my work easier.

The reports are very limiting. And the service is horrific.

They are active in implementing new features that help out the end user which in turns helps us. New updates consistently that run smoothly like they didn't even happen.

Sometimes our customers by 5 classes at a time, and it would be problematic if their card was charged several times on payment plan day.