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Nowsta's centralized platform helps a variety of industries across hospitality, stadiums & arenas, catering, and even staffing agencies.
Staff managers and shift workers
Great customer support team with active development on a best in class platform with a solid codebase to support future iterations.
I had to rebuild all of our events into the new Nowsta. I also struggled with correcting errors with staff information.
Our company has been more than pleased with this software. It has been a great benefit to us.
The “start break” button confused people a lot, they accidentally “clock out” instead.
I love NOWSTA because it is super user friendly to all staff that uses the application. The real time updates are so helpful as things typically change in the event industry.
MAybe I am doing it wrong. Secondly, the cost of the employee per month adds up quickly.
Super easy to learn and haven't had any issues with it at all. I also love having a mobile app that I can use to punch in and out.
People with android have had issues using the app. There is no way for staff members to put in extended periods of time off in the app (vacatin or PTO or what not).
A well designed rota system which allows for complex planning and ease of communication with staff. Excellent technical support, with queries quickly responded to in a friendly and helpful manner.
Find the holiday / sick recording confusing - i still have to use a separate spreadsheet for this.
Perfect for those who enjoy mobile capability and easy to switch from employee and facility view. So many components to choose from and to customize for your business needs.
Sometime, email notifications are confusing to read also the app becomes a little unclear with what day your shift is allocated.
The pricing is good and this makes it affordable to smaller companies. Staff can control their own leave and monitor from anywhere and allows a greater freedom.
It is in the back under pay, but I don't know how to clarify what they are on for that particular shift which in turn makes it not work for payroll.
It is the personalised, speedy and helpful customer support that I appreciate the best.
At a company where I have to get authorisation and wait to use a company card to pay for an extension, it becomes a hassle.
Caroline F.: I'm Caroline. I'm the HR Director. The company size is... So it's three branches, a total of 1,500 full-time employees, so medium-ish big, and Nowsta five stars. So scheduling and timekeeping is the number... and ratings also for employees. The ease of which I can navigate between three companies and have three different branches in one app, and I can switch from one to the other really fast. I also like the ease of how it interacts with all my payroll system, but also my scheduling system where it interacts with Caterease, so I can pull the events into Nowsta really easily from Caterease. So those are one of the best things for me. So I had a call with them a few weeks ago, and they showed me this new part where they can... like tracking data and data analytics. So, for me, one of the main things is to be able to manipulate more of those reports and pull reports that I want to see. So being able to create the reports that I would like to and not just have cookie-cutter kind of reports that they think we need. I want to have more control over my reporting, if that makes sense. Also, I think there should be a way for the employees to be able to communicate with their managers through Nowsta without having to see people's phone numbers. I think of a little Communication tab where they can communicate with their on-call people through there and send messages to each other. At least to their managers, not to everyone, if that makes sense.
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Nowsta
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