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Staff managers and shift workers
Organizations of all sizes and industries looking for a cloud-based, modular solution for performance management.
A well designed rota system which allows for complex planning and ease of communication with staff. Excellent technical support, with queries quickly responded to in a friendly and helpful manner.
Find the holiday / sick recording confusing - i still have to use a separate spreadsheet for this.
Perfect for those who enjoy mobile capability and easy to switch from employee and facility view. So many components to choose from and to customize for your business needs.
Sometime, email notifications are confusing to read also the app becomes a little unclear with what day your shift is allocated.
The pricing is good and this makes it affordable to smaller companies. Staff can control their own leave and monitor from anywhere and allows a greater freedom.
It is in the back under pay, but I don't know how to clarify what they are on for that particular shift which in turn makes it not work for payroll.
It is the personalised, speedy and helpful customer support that I appreciate the best.
At a company where I have to get authorisation and wait to use a company card to pay for an extension, it becomes a hassle.
This has been a great platform for us and we have been able to really succeed. We have really leveraged it for success.
The cost is probably the most biggest dislike, double some of its competitors.
Otherwise, I do believe it is a very good product and the most comprehensive but "fun" Performance Management product out there.
Interface can be confusing for new or untrained users.
I love salesforce work.com - it's an amazing tool to engage employees and to make reward them for a job well done. The feature of offering immediate feedback is fantastic.
Sometimes I get confused about setting up a new lead and I find I spend a lot of time trying to set it up initially.
Lots of good videos to help users learn and use the product. Great interface as it is very easy to work in and very "social media" like.
Hard to keep up with all the updates as they apply to situations.
Prioritize real-user-identified key features according to your needs to find your best fit.
Findmyshift
Top FeaturesSalesforce Work.com
Salesforce Work.com
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