--- title: "Compare 8am MyCase vs SmartAdvocate 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare 8am MyCase and SmartAdvocate based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/115613-131579/MyCase-vs-SmartAdvocate" page_type: "comparison" language: "en" --- # 8am MyCase vs SmartAdvocate Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: 8am MyCaseSmartAdvocate2/4 selected [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.7 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) [## 8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting Price $50.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [807 reviews](#user-reviews) Positive 744 Neutral 35 Negative 28 [## SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.7 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Starting Price $109.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [134 reviews](#user-reviews) Positive 130 Neutral 3 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Clio 4.7 (1,747) * * * Starting Price $49.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Centerbase 4.4 (61) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * Highest Rated ### eimmigration 5.0 (73) * * * Starting Price $55.00 Per User,Per Month Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ### Tabs3 4.6 (196) * * * Starting Price $89.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,137 reviews from legal case management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit Feature ratings Client Management 4.6 Billing & Invoicing 4.5 Document Management 4.2 Case Notes 4.6 Case Management 4.6 74%Fit Not enough reviews Feature ratings Client Management 4.8 Billing & Invoicing \-- Document Management 4.7 Case Notes 4.8 Case Management 4.8 User satisfaction User satisfaction 4.6 User reviews[807](https://www.capterra.com/p/115613/MyCase/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.6 User satisfaction 4.7 User reviews[134](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.6 Price starts from Price starts from $50Per User, Per Month - Free version - Free trial Price starts from $109Per User, Per Month - Free version - Free trial Best for Best for 8am MyCase is a legal practice management solution built for attorneys and legal professional at small to mid-sized law firms in the US and Canada. Best for SmartAdvocate is used by law firms, personal injury attorneys, mass tort lawyers, workers compensation specialists, veterans affairs attorneys, and legal professionals. ## User reviews Pros & cons WL Whitney L. Principal Attorney > "What I appreciate most about MyCase is how seamlessly it brings everything together in one place. As my practice grew from solo to a team environment, the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7136116) PV Priyansh V. Senior Accountant > "MyCase is the limited flexibility in reporting and customization, along with inefficiencies in bulk data entry such as time uploads." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688) WR Wanda R. Estate Litigation Paralegal > "The billing features have also helped me better document the amount of work that goes into legal support services. As paralegals know, clients often only..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799) AD Alexandra D. Paralegal > "The only con I have found is that if there are folders in the documents tab we cannot just have it list all the documents without the folder for a quick..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7038660) WR Wanda R. Estate Litigation Paralegal > "No case management software is perfect, but MyCase has consistently helped me work more efficiently, stay on top of deadlines, and provide better service to..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799) JW Jay W. Freelance Paralegal > "As an entrepreneur restarting my business after a job layoff, funds are not easily accessible for me increase to an upper level." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170020) RN Richard N. Partner > "It has allowed me to operate and grow my law firm while ensuring a relatively painless experience for my clients through Mycase payments and the client..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7028931) LH Lydia H. Attorney at Law > "Not able to send emails and text to clients with progress on case or attached to workflows" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690) CA Comfort A. HR Manager > "It centralizes client communication, document handling, case tracking, and invoicing in one platform." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025) JR Jim R. Of Counsel > "It seems that the platform has to be rebooted every time I need to pull up file documents, etc." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7181675) MN Murray N. Attorney > "It helps me manage every aspect of my case management from billing, staying in touch with clients, and scheduling." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042743) KV Kinda V. Managing Attorney > "A few items (such as document template issues and support response expectations) seemed under-addressed, which left some ambiguity about ownership and..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909) LS Louis S. Legal Assistant > "Ease of use; Easy to train; Comprehensive features; No downtimes of note; Easy track time, bill, track retainer, send invoices; Good document sharing..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170866) CA Comfort A. HR Manager > "What I liked least about MyCase is the lack of flexibility in sending bulk messages to a specific group of clients within a case." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025) RE Rachel E. Legal Assistant and Bookkeeper > "Support has also been consistently reliable; when questions come up, their team is usually quick to respond and resolve issues, which makes the platform..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222) NS Niccole S. Paralegal > "I don't enjoy having to reconcile Affirm payments manually, as the option is offered through a specific invoice. If someone applies for the loan, it..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826139) HT Hillary T. Paralegal > "I enjoy MyCase's tasks, deadlines, and signature features for staying organized and efficient." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169115) SS Sandeep S. Principal > "One thing I don't like is that you get charged up front for a full year for any new person that you had and its non-refundable. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7125938) EP Elisa P. Attorney > "It is a full case management program that makes sense economically for a solo practitioner, organizes my time and billing and easily creates invoices, and I..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090) Joseph O. Attorney-at-Law > "I was given an initial discount to sign up, but that disappeared after my first year, even though I was told it would continue. While this may not be..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7056137) WR Wanda R. Estate Litigation Paralegal > "For legal professionals managing a high-volume caseload, MyCase is a tool I use every single day and would absolutely recommend." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799) AP Angel P. Receptionist > "Sometimes the system ran a bit slow when handling multiple cases or large files, which could interrupt workflow." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977) RE Rachel E. Legal Assistant and Bookkeeper > "The layout, design, and overall visual structure make it easy to move through cases, messages, billing, and documents." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222) SM Sarah M. OFFICE MANAGER > "I think the most easily remedied "issue" is that you cannot mark text messages as "unopened", so users have opened texts meant for other staff members, and..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829589) MC Martina C. Founding Member Attorney > "Overall, it supports a more organized, transparent, and responsive approach to managing legal matters and client relationships." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117288) DR Dion R. Attorney and Owner > "Also, there seems to be a bug in deleting payment requests." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7119507) KV Kinda V. Managing Attorney > "However, there were a few areas that could be improved, like task notifications and document template functions, to make the process even more efficient." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909) OR Olga R. Billing Specialist > "So far, the only thing I can say against MyCase is that during the integration with LawPay, it caused some errors in the information previously managed in..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042443) EP Elisa P. Attorney > "I also like the tracking feature of the types of cases I am opening so I can easily see how many active cases I have, and in what practice areas." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090) MW Maria W. Attorney and Owner > "there are some issues with the immigration integration." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7123777) JR Jim R. Of Counsel > "I like the AI feature, although I have limited comparisons since my other AI exposure has been very narrow in scope." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7181675) KR Kimberly R. Attorney > "I wish there was a better way to link emails." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7128063) SB Sylvia B. Paralegal > "This is also helpful as we are able to see if the client has reviewed the invoice." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7177582) MC MARYJANE C. lawyer and partner > "I cannot link my outlook to it because it does not work with godaddy which is the platform i have my email through." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6825655) LM Lucero M. Senior Paralegal > "MyCase is very good at notifying us of scheduled updates, which makes planning around them effortless." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117455) SM Stephanie M. Legal Assistant > "Also, the system can be slow to load files, and the search function isn’t always accurate or responsive." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6818774) PV Priyansh V. Senior Accountant > "My overall experience with 8AM MyCase has been efficient and positive, with strong case management and streamlined workflows." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688) BR Brad R. Office Manager > "Phone numbers are displayed as a long string (i.e., 12345678901 instead of 1-234-567-8901, which is incredibly difficult to read given the miniscule size of..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) JC James C. Managing Partner > "MyCase has powerful features for intake as well, such as online intake forms and document automation. If you're not using MyCase you need to ask yourself..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147) KM Kimberly M. Partner - Attorney > "They don't allow you to post a QR code or photo on the billing except your main logo, and they don't pass on credit card fees (the 3% fee) to the client,..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6178170) QB Quinon B. Principal Attorney > "Signing and sending documents for execution is a great feature." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7129948) VR Verified Reviewer Partner > "The integration cannot be done automatically, and it cannot be done by exporting/importing contacts and matters, because Docketwise exports names as "Full..." [See full review](https://www.capterra.com/p/115613/MyCase/#GetApp___6111539) VS Valerie S. Senior Legal Assistant > "The quick action tabs makes 8am MyCase even more accessible." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7139662) MP Mary P. Legal Assistant > "That can be time consuming when we have a client on the phone or in office." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293) CM Consuelo M. Paralegal and Legal Assistant > "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls through the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782) AG Amy G. Attorney > "You can't edit today's calendar events directly from the dashboard. If you have a timer running in the app, it doesn't show in the online version until the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6019822) AP Angel P. Receptionist > "The platform made it easy to track cases, communicate with clients, and stay on top of deadlines all in one place." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977) TM Thomas M. Office Manager > "I've been using MyCase for several years and have yet to find a situation where I am unable to address any of the firm's needs." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6851207) LH Lydia H. Attorney at Law > "I like ease of use, document management, mycase drive local in computer, calendar, payment management" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690) PK Paul K. Attorney > "For instance, there's no field in the user category to put my bar number, which is something that goes into pretty much any pleading that I draft. Why..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6070939) CS Christina S. Owner > "The layout is clean, modern, and logically organized, which means less time is spent training new staff and more time is available to focus on our clients." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829794) BR Brad R. Office Manager > "Admin has limited capabilities over firm users (i.e, can't add photos of staff when creating their profiles)" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) AP Angel P. Receptionist > "It made case management, client communication, and task tracking much easier and more efficient." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977) LH Lisa H. Support Staff > "Also, the billing part is a little confusing." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7034813) CW Carlia W. Attorney, Owner > "MyCase helps me manage my law firm every day." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169386) JC James C. Managing Partner > "If there's anything to complain about, it's that MyCase is too comprehensive for one person to fully master. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147) KM Kathy M. Executive Assistant > "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various sub-titles." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167) GT Glen T. Owner Principal > "There's no reason MyCase cannot allow an Admin to set firm defaults for billing that would pre-fill in most of the data fields by default. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6113003) GM Geoffrey M. Attorney > "I have been a customer of MyCase for 7+ years and it has helped me manage my small law office" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7127631) KM Kevin M. Attorney > "My former time and billing software was cumbersome to use with difficlt links." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6844353) AB Alexandra B. Lawyer > "This is a solid choice for managing legal case files." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117314) BR Brad R. Office Manager > "Tech support tends to get overwhelmed causing extremely lengthy delays via phone or chat, and inquiries regarding what seems like should be obvious features..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) SB Sylvia B. Partner > "The ability to communicate in real time, upload and download documents, it's all great. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030936) MS Melody S. Managing Attorney > "Also did not like how high the processing fees were for credit cards" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780) CW Carlia W. Attorney, Owner > "I can't imagine using any other case management software for my law firm - it has been great and everything that I need." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169386) KS Kyle S. Lawyer > "Otherwise, I am not able to apply workflows to lead. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6815303) RW Ron W. Attorney > "I love the billing and payment features of 8am MyCase." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169213) LP Lauren P. Paralegal > "Also - I have had some issues with getting the text messaging capability working." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6852052) CZ Clinton Z. Attorney At Law > "Ease of use, billing, client management, website all integrated one stop shopping. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7118575) RR Rob R. Managing Partner > "Apparently the issue is with our email system." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7043043) RE Rachel E. Legal Assistant and Bookkeeper > "Overall a good experience, makes day-to-day workflow and case management significantly easier." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222) AD Ashley D. Attorney > "It didn’t have as many features and integrations as I would have liked." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6741682) SB Sylvia B. Paralegal > "It is very easy to upload documents to the portal for staff and our clients. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7177582) ET Elizabeth T. Attorney Owner > "The invoices function is a bit awkward still and I wish I could color code and or tag calls in the Call Log" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6174975) PH Peter H. Lawyer and CEO > "I like that it's simple and has all the necessary components to run our firm, and especially that the accounting software and lawpay integrates so well." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6833088) AF Anton F. Attorney > "The reporting features are very limited and basic things like creating a custom shareable report appear impossible." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625) JF Jennsy F. Paralegal > "It easy to track billing hours and generate clear invoices to clients to provide transparency." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030452) AF Anton F. Attorney > "For example, the dashboard doesn't have a call button, but has a sticky note feature that our firm almost never uses." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625) MP Mary P. Legal Assistant > "We enjoy the feature on the calendar that sends reminders." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293) GS GERSON S. PARALEGAL > "Also, client filtering while searching for them, sometimes it shows other people first that doesn't match much the name on the input." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6018164) LS Louis S. Legal Assistant > "Ease of use; Easy to train; Comprehensive features; No downtimes of note; Easy track time, bill, track retainer, send invoices; Good document sharing..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170866) PV Priyansh V. Senior Accountant > "MyCase is the limited flexibility in reporting and customization, along with inefficiencies in bulk data entry such as time uploads." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688) RE Rachel E. Legal Assistant and Bookkeeper > "The layout, design, and overall visual structure make it easy to move through cases, messages, billing, and documents." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222) KV Kinda V. Managing Attorney > "A few items (such as document template issues and support response expectations) seemed under-addressed, which left some ambiguity about ownership and..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909) CM Consuelo M. Paralegal and Legal Assistant > "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls through the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782) KM Kimberly M. Partner - Attorney > "They don't allow you to post a QR code or photo on the billing except your main logo, and they don't pass on credit card fees (the 3% fee) to the client,..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6178170) KM Kathy M. Executive Assistant > "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various sub-titles." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167) CS Cass S. Attorney > "I think this is a bit clunky and unprofessional. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6828880) PH Peter H. Lawyer and CEO > "I like that it's simple and has all the necessary components to run our firm, and especially that the accounting software and lawpay integrates so well." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6833088) OR Olga R. Billing Specialist > "So far, the only thing I can say against MyCase is that during the integration with LawPay, it caused some errors in the information previously managed in..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042443) HR Haley R. Office Manager > "It allows us to have all of our office functions in one place and integrates very well with several of the apps that we use." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6018073) MW Maria W. Attorney and Owner > "there are some issues with the immigration integration." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7123777) TY Tyler Y. firm admin > "I like it's ease of use and how it integrates with many of the products we use" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6809665) TS Tara S. Attorney > "Sometimes they seem a bit slower than other programs to add new options or integrations." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6412259) CM Consuelo M. Paralegal and Legal Assistant > "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls through the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782) CW CYNTHIA W. PARALEGAL > "Integrations are not seamless re LawPay or Desktop MyCase. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6023641) CS Christina S. Owner > "The layout is clean, modern, and logically organized, which means less time is spent training new staff and more time is available to focus on our clients." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829794) RR Rebecca R. Client Care Specialist > "Change is always difficult." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7035842) KM Kathy M. Executive Assistant > "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various sub-titles." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167) AG Amanda G. Legal Assistant > "MyCase is not user friendly." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6463926) Jennifer C. Attorney > "The basic functions are intuitive and a new user can navigate the program without much instruction. As a user becomes more advanced, MyCase offers training..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6025118) LJ Lea J. Accountant > "Whoever designed this module should be ashamed of themselves. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4625250) RE Rachel E. Legal Assistant and Bookkeeper > "Support has also been consistently reliable; when questions come up, their team is usually quick to respond and resolve issues, which makes the platform..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222) JT Jaosn T. Managing Partner > "The initial setup of MyCase was somewhat cumbersome. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___3689486) CH Candice H. Paralegal > "Customer support has also been spectacular and very prompt." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169106) BR Brad R. Office Manager > "Admin has limited capabilities over firm users (i.e, can't add photos of staff when creating their profiles)" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) RH Ruben H. Office Manager > "Easy to use, customer support is very helpful and knowledgeable when you get stuck and need the extra support. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042581) BR Brad R. Office Manager > "Tech support tends to get overwhelmed causing extremely lengthy delays via phone or chat, and inquiries regarding what seems like should be obvious features..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) AC Adam C. Lawyer > "Customer support has been extremely helpful. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7118234) KS Kate S. No thanks > "Terrible customer service and scam billing practices." [See full review](https://www.capterra.com/p/115613/MyCase/#SoftwareAdvice___6751719) [View Reviews](https://www.capterra.com/p/115613/MyCase/reviews/) Dawn K. COO > "The case browse reports for our weekly meetings on cases status has really assisted the team in knowing where our cases stand,..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7065380) LL Lucio L. File Manager > "We use cloud-based, which is unfortunately limited by our paltry internet speeds." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7182191) MA Mujahid A. Soc Analyst > "The platform offered useful automation features that increased efficiency and made it easier to track case progress from start..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7165652) AD Alexandria D. Paralegal > "There are too many steps to do simple tasks and in this industry the complications get compounded with each case when..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404) LL Lucio L. File Manager > "Settlement negotiations are made much less stressful thanks to intelligent negotiation tracking and valuations offered by SA." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7182191) LB Lucas B. Para > "I dislike that there is no way to automate calendar reminders." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6656045) AL Alexandra L. Legal Assistant > "The ability to customize workflows and templates also makes it easier to manage a large caseload and maintain efficiency." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7108740) WC Wanda C. Office Manager > "The least feature of SmartAdvocate for me is synchronization with QuickBooks that never ever happened." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___5068586) MA Mujahid A. Soc Analyst > "It helped streamline case management, improve document organization, and enhance team collaboration." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7165652) VR Verified Reviewer Software developer > "SmartAdvocate can be expensive, especially for small law firms.- limited integrations with other software- stores sensitive..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4640265) Mary Joy T. Administrative Assistance > "It helped me stay organized, manage tasks more efficiently, and keep important information easy to access during daily work." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7157899) AD Alexandria D. Paralegal > "Not very user friendly or intuitive." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404) Bill L. Vice President of Sales and Operations > "We were impressed with its depth of features and how it helps law firms streamline daily operations." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7175754) Austin D. Paralegal > "with some generated documents such as envelopes do not populate with the proper addresses or will not auto generate the..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4914548) Mary Joy T. Administrative Assistance > "It helped make daily tasks smoother and reduced the time spent switching between different tools." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7157899) CL Chloe L. Legal Assistant > "I also cannot figure out how to download the Word Plug-In so I can't edit the templates at all." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4573939) GK Gopi K. Deputy Manager > "It took some time to get everyone fully trained, but the efficiency boost and time saved on document management have been..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7164485) HS Hector S. Paralegal > "For a while, HEIF documents weren’t supported well; I’m not sure if this has since been fixed." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4965129) LL Lucio L. File Manager > "Our settlements resulting from SA's help have more than made up for our investment into the platform." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7182191) RF Richard F. Chief Technology Officer > "Some of the reports are a little clunky." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4344864) ND Nick D. Case Manager > "I also love how SmartAdvocate displays the case notes on the main page and that overall layout." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7076217) KR Kathryn R. Legal Assistant > "Our clients have lots of issues with being locked out/ not receiving notifications from the portal" [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___3544125) GK Gopi K. Deputy Manager > "It has completely streamlined how our firm handles cases." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7164485) JS James S. Attorney > "Some of the features, like emailing, calendar integration, and word template formatting do not integrate well with Macs." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844) JG Justin G. Paralegal > "The software also encourages me to perform my job duties better, ultimately rewarding me by being familiar with the software..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579511) LS Lauren S. Paralegal > "I do not like when searching for a client in search bar that multiple tabs open up and can make the screen overwhelming to..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2462320) Bill L. Vice President of Sales and Operations > "Overall, it proved to be a powerful solution for improving productivity and collaboration." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7175754) JB Juan B. Attorney > "Document saving is more difficult than it needs to be. As documents have to be transferred to the SA platform, they lose the..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2437322) KG Kia G. Operation Support Analyst > "The ease of use of the product, the layout, the reports we can create, and the training tools the staff provides." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7045447) Joseph R. Intake Paralegal > "Sometimes it can load slow, and customer support is not the best, sometimes needing to wait long times for response or follow..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2538313) TR Taina R. Paralegal > "I also like the customizations features and document management." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7026645) KT Kayla T. Personal Injury Legal Assistant > "Sometimes I wish that I didn't have to select the "type" of mail-piece I'm trying to scan in..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2462149) Mary Joy T. Administrative Assistance > "The workflow feels efficient once you get used to the system." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7157899) NF Natalie F. paralegal > "No longer being able to add a new contact from disbursements directly." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2829856) TM Teresa M. Nurse Paralegal > "SA makes my job so much easier with reminders, task tracking, and multiple ways to incorporate data into chronologies,..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6488297) DL Dioselvi L. Paralegal > "We dislike that we cannot add documents to our calendar." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2555104) TT Teresa T. Paralegal > "Overall it has improved our ability to store and contain information for our cases in a more efficient way." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579732) RW Rosalie W. Legal Assistant > "Sometimes, it takes too many steps to enter a document, action, etc." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2669660) DD Deseree D. Paralegal > "The flexibility of the merge codes is superior to all other case management software." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6670226) JS James S. Attorney > "The document's tab organization is a little clumsy." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844) SB Sydney B. Paralegal > "I love the texting feature so I can communicate with my clients" [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6578353) AD Alexandria D. Paralegal > "Not very user friendly or intuitive." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404) ND Nick D. Case Manager > "I would recommend it to any law firm looking for a case management software that gets the job done." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7076217) VR Verified Reviewer Software developer > "SmartAdvocate can be expensive, especially for small law firms.- limited integrations with other software- stores sensitive..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4640265) CBG Chandler B. G. Paralegal > "Everything from case stage to type makes it all the more easier to keep everything oragnized." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6877291) JS James S. Attorney > "Some of the features, like emailing, calendar integration, and word template formatting do not integrate well with Macs." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844) JG Justin G. Paralegal > "The experience has supported my own communication with clients." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579511) Joseph R. Intake Paralegal > "Sometimes it can load slow, and customer support is not the best, sometimes needing to wait long times for response or follow..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2538313) [View Reviews](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) ## User interface [8am MyCase](https://www.capterra.com/p/115613/MyCase/) 4.64 (807) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/) 4.72 (134) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 2-Way Messaging 207 Important Access Controls/Permissions 150 Important Accounting 120 Important 8am MyCase Top features 45/50 - 2-Way Messaging - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Automatic Backup - Billable Items Tracking - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Integration - Calendar Management - Calendar/Reminder System - Case Management - Case Notes - Client Management - Client Portal - Cloud - Communication Management - Compliance Management - Conflict Management - Contact Database - Contract/License Management - Court Records Search - Credit Card Processing - Cross-system Integration - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Data Visualization - Deadline Management - Decision Making - Docket Management - Document Automation - Document Management - Document Storage - Document Templates - Electronic Payments - Electronic Signature - Email Management - Expense Tracking - Financial Management - For Legal Professionals [See all features](https://www.capterra.com/p/115613/MyCase/#features) SmartAdvocate 37/50 - 2-Way Messaging - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Automatic Backup - Billable Items Tracking - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Integration - Calendar Management - Calendar/Reminder System - Case Management - Case Notes - Client Management - Client Portal - Cloud - Communication Management - Compliance Management - Conflict Management - Contact Database - Contract/License Management - Court Records Search - Credit Card Processing - Cross-system Integration - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Data Visualization - Deadline Management - Decision Making - Docket Management - Document Automation - Document Management - Document Storage - Document Templates - Electronic Payments - Electronic Signature - Email Management - Expense Tracking - Financial Management - For Legal Professionals [See all features](https://www.capterra.com/p/131579/SmartAdvocate/#features) ### Recognition 8am MyCase is recognized as a top-rated tool in 4 Capterra Shortlist reports SmartAdvocate is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Legal Case Management Software (2024)  ### Deployment & support 8am MyCase Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SmartAdvocate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details 8am MyCase - By 8am - Located in United States - Founded in SmartAdvocate - By SmartAdvocate - Located in United States - Founded in 2000 ## Popular Comparisons [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) $50/month Price $49/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/105428-115613/Clio-vs-MyCase) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.25 (546)](https://www.capterra.com/p/147413/LEAP/reviews/) $109/month Price Contact vendor for pricing 4.7 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/131579-147413/SmartAdvocate-vs-LEAP) [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.25 (546)](https://www.capterra.com/p/147413/LEAP/reviews/) $50/month Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/115613-147413/MyCase-vs-LEAP) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [Neos](https://www.capterra.com/p/58931/neos/)[4.35 (204)](https://www.capterra.com/p/58931/neos/reviews/) $109/month Price $109/month 4.7 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/58931-131579/neos-vs-SmartAdvocate) [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) vs [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) $50/month Price $49/month 4.4 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/115613-133656/MyCase-vs-Smokeball) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) $109/month Price $49/month 4.7 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/105428-131579/Clio-vs-SmartAdvocate) [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) vs [Litify](https://www.capterra.com/p/160393/Litify/)[4.37 (139)](https://www.capterra.com/p/160393/Litify/reviews/) $50/month Price $150/month 4.4 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/115613-160393/MyCase-vs-Litify) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.78 (217)](https://www.capterra.com/p/156217/CASEpeer/reviews/) $109/month Price $90/month 4.7 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131579-156217/SmartAdvocate-vs-CASEpeer) [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) vs [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) $50/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/115613-144573/MyCase-vs-CARET-Legal) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [Filevine](https://www.capterra.com/p/140815/Filevine/)[4.44 (288)](https://www.capterra.com/p/140815/Filevine/reviews/) $109/month Price Contact vendor for pricing 4.7 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131579-140815/SmartAdvocate-vs-Filevine) [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) vs [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (529)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) $50/month Price $49/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115613-140231/MyCase-vs-PracticePanther-Legal-Software) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [Litify](https://www.capterra.com/p/160393/Litify/)[4.37 (139)](https://www.capterra.com/p/160393/Litify/reviews/) $109/month Price $150/month 4.7 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/131579-160393/SmartAdvocate-vs-Litify)