# Compare 8am MyCase vs CARET Legal 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 8am MyCase and CARET Legal based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/115613-144573/MyCase-vs-CARET-Legal

---

# 8am MyCase vs CARET Legal Features and Cost Comparison

Last updated March 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

8am MyCaseCARET Legal2/4 selected

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (783)](https://www.capterra.com/p/115613/MyCase/reviews/)

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.4 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

[## 8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (783)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

RN

Based on [783 reviews](#user-reviews)

Positive

722

Neutral

33

Negative

28

[## CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.4 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [154 reviews](#user-reviews)

Positive

133

Neutral

9

Negative

12

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,329 reviews from law practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

86%Fit

High performer

Feature ratings

Legal Case Management

4.7

Billing & Invoicing

4.5

Time Tracking

4.6

Document Management

4.1

Trust Accounting

4.2

78%Fit

Feature ratings

Legal Case Management

4.3

Billing & Invoicing

4.0

Time Tracking

4.4

Document Management

4.0

Trust Accounting

4.2

User satisfaction

User satisfaction

4.6

User reviews[783](https://www.capterra.com/p/115613/MyCase/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.6

User satisfaction

4.4

User reviews[154](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$49Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

8am MyCase is a legal practice management software designed for lawyers, law firms, and other legal professionals.

Best for

CARET Legal is designed for the evolving needs of small and mid-sized law firms and offers subscription packages to handle a variety of practice management needs.

## User reviews

Pros & cons

RN

Richard N.

Partner

> "It has allowed me to operate and grow my law firm while ensuring a relatively painless experience for my clients through Mycase payments and the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7028931)

AD

Alexandra D.

Paralegal

> "The only con I have found is that if there are folders in the documents tab we cannot just have it list all the documents without the folder for a..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7038660)

CA

Comfort A.

HR Manager

> "It centralizes client communication, document handling, case tracking, and invoicing in one platform."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025)

KV

Kinda V.

Managing Attorney

> "A few items (such as document template issues and support response expectations) seemed under-addressed, which left some ambiguity about ownership and..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909)

MN

Murray N.

Attorney

> "It helps me manage every aspect of my case management from billing, staying in touch with clients, and scheduling."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042743)

CA

Comfort A.

HR Manager

> "What I liked least about MyCase is the lack of flexibility in sending bulk messages to a specific group of clients within a case."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025)

EP

Elisa P.

Attorney

> "It is a full case management program that makes sense economically for a solo practitioner, organizes my time and billing and easily creates invoices,..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090)

NS

Niccole S.

Paralegal

> "I don't enjoy having to reconcile Affirm payments manually, as the option is offered through a specific invoice. If someone applies for the loan, it..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826139)

KV

Kinda V.

Managing Attorney

> "However, there were a few areas that could be improved, like task notifications and document template functions, to make the process even more..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909)

Joseph O.

Attorney-at-Law

> "I was given an initial discount to sign up, but that disappeared after my first year, even though I was told it would continue. While this may not..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7056137)

EP

Elisa P.

Attorney

> "I also like the tracking feature of the types of cases I am opening so I can easily see how many active cases I have, and in what practice areas."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090)

AP

Angel P.

Receptionist

> "Sometimes the system ran a bit slow when handling multiple cases or large files, which could interrupt workflow."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

JC

James C.

Managing Partner

> "MyCase has powerful features for intake as well, such as online intake forms and document automation. If you're not using MyCase you need to ask..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147)

SM

Sarah M.

OFFICE MANAGER

> "I think the most easily remedied "issue" is that you cannot mark text messages as "unopened", so users have opened texts meant for other staff..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829589)

CM

Consuelo M.

Paralegal and Legal Assistant

> "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782)

LH

Lydia H.

Attorney at Law

> "Not able to send emails and text to clients with progress on case or attached to workflows"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690)

AP

Angel P.

Receptionist

> "The platform made it easy to track cases, communicate with clients, and stay on top of deadlines all in one place."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

OR

Olga R.

Billing Specialist

> "So far, the only thing I can say against MyCase is that during the integration with LawPay, it caused some errors in the information previously..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042443)

CS

Christina S.

Owner

> "The layout is clean, modern, and logically organized, which means less time is spent training new staff and more time is available to focus on our..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829794)

MC

MARYJANE C.

lawyer and partner

> "I cannot link my outlook to it because it does not work with godaddy which is the platform i have my email through."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6825655)

AP

Angel P.

Receptionist

> "It made case management, client communication, and task tracking much easier and more efficient."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

SM

Stephanie M.

Legal Assistant

> "Also, the system can be slow to load files, and the search function isn’t always accurate or responsive."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6818774)

MC

Martina C.

Founding Member Attorney

> "Overall, it supports a more organized, transparent, and responsive approach to managing legal matters and client relationships."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117288)

DR

Dion R.

Attorney and Owner

> "Also, there seems to be a bug in deleting payment requests."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7119507)

KM

Kathy M.

Executive Assistant

> "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167)

MP

Mary P.

Legal Assistant

> "That can be time consuming when we have a client on the phone or in office."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293)

SB

Sylvia B.

Partner

> "The ability to communicate in real time, upload and download documents, it's all great. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030936)

AF

Anton F.

Attorney

> "The reporting features are very limited and basic things like creating a custom shareable report appear impossible."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625)

LM

Lucero M.

Senior Paralegal

> "MyCase is very good at notifying us of scheduled updates, which makes planning around them effortless."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117455)

AF

Anton F.

Attorney

> "For example, the dashboard doesn't have a call button, but has a sticky note feature that our firm almost never uses."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625)

PH

Peter H.

Lawyer and CEO

> "I like that it's simple and has all the necessary components to run our firm, and especially that the accounting software and lawpay integrates so..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6833088)

TM

Thomas M.

Office Manager

> "I've been using MyCase for several years and have yet to find a situation where I am unable to address any of the firm's needs."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6851207)

JF

Jennsy F.

Paralegal

> "It easy to track billing hours and generate clear invoices to clients to provide transparency."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030452)

AF

Anton F.

Attorney

> "It appears to me that the microsoft word add on requires you to login to mycase every time instead of recognizing your machine."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625)

MP

Mary P.

Legal Assistant

> "We enjoy the feature on the calendar that sends reminders."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293)

LH

Lisa H.

Support Staff

> "Also, the billing part is a little confusing."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7034813)

KF

Katie F.

Law partner

> "Our communication about cases and ability to see overall workflow improved."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7033840)

JC

James C.

Managing Partner

> "If there's anything to complain about, it's that MyCase is too comprehensive for one person to fully master. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147)

RH

Ruben H.

Office Manager

> "The document management is amazing, keeps the work down especially for law firm management. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042581)

KM

Kevin M.

Attorney

> "My former time and billing software was cumbersome to use with difficlt links."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6844353)

MC

MacKenzie C.

Paralegal and Admistrative Assistant

> "I like the features that are included and the organization of all of the different tabs."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031337)

RS

Reanne S.

Virtual Assistant

> "Some issues with uploading firm documents - batch loading does not load directly to firm files"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321498)

DR

Donald R.

Owner Managing Attorney

> "Overall I very much enjoy MyCase, it provides a good way for my staff to be able to work collaboratively on cases and the client communication methods..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826559)

BR

Brad R.

Office Manager

> "Phone numbers are displayed as a long string (i.e., 12345678901 instead of 1-234-567-8901, which is incredibly difficult to read given the miniscule..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

RR

Raquel R.

Legal Case Manager

> "It makes my work easy to keep organized, and it really helps me recall cases with ease."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029783)

KM

Kimberly M.

Partner - Attorney

> "They don't allow you to post a QR code or photo on the billing except your main logo, and they don't pass on credit card fees (the 3% fee) to the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6178170)

KM

Kristina M.

Firm Manager

> "I especially love how I can have a folder sets template that quickly generates when opening a new matter."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829753)

VR

Verified Reviewer

Partner

> "The integration cannot be done automatically, and it cannot be done by exporting/importing contacts and matters, because Docketwise exports names as..."

[See full review](https://www.capterra.com/p/115613/MyCase/#GetApp___6111539)

SC

Sue C.

Office Manager

> "I also like the ability to add documents so that clients can view them simply by logging in."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829519)

MS

Melody S.

Managing Attorney

> "Also did not like how high the processing fees were for credit cards"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780)

MC

MacKenzie C.

Paralegal and Admistrative Assistant

> "It is always easy for clients to navigate on their end as well so I am glad my office is able to provide this platform to them."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031337)

KS

Kyle S.

Lawyer

> "Otherwise, I am not able to apply workflows to lead. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6815303)

SM

Stephanie M.

Legal Assistant

> "MyCase has a clean interface, makes it easy to track case progress, and streamlines client communication."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6818774)

LP

Lauren P.

Paralegal

> "Also - I have had some issues with getting the text messaging capability working."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6852052)

LH

Lydia H.

Attorney at Law

> "I like ease of use, document management, mycase drive local in computer, calendar, payment management"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690)

RR

Rob R.

Managing Partner

> "Apparently the issue is with our email system."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7043043)

KB

KENDALL B.

Paralegal

> "Overall, it’s a dependable, well-designed platform that makes running a law practice more efficient and organized."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042633)

AF

Anton F.

Attorney

> "I'm paying for products and services and they have a policy of not calling customers for customer support after 6 months."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625)

JL

James L.

Paralegal

> "To be able to do our invoicing out of Mycase is amazing. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031758)

AG

Amy G.

Attorney

> "You can't edit today's calendar events directly from the dashboard. If you have a timer running in the app, it doesn't show in the online version..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6019822)

AB

Alexandra B.

Lawyer

> "This is a solid choice for managing legal case files."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117314)

TS

Tara S.

Attorney

> "Sometimes they seem a bit slower than other programs to add new options or integrations."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6412259)

SC

Sue C.

Office Manager

> "I find MyCase to be easier to navigate than our previous case management system, especially when it comes to the monthly billing."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829519)

PK

Paul K.

Attorney

> "For instance, there's no field in the user category to put my bar number, which is something that goes into pretty much any pleading that I draft. ..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6070939)

MS

Melody S.

Managing Attorney

> "It was also a great tracker for billing overall by day/month, and you could input goals, etc."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780)

MS

Maren S.

Owner

> "Filtering by "uninvoiced balance" is insufficient because it captures charges for current month, which is not the month I am billing for."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4922416)

SM

Serenna M.

Managing Attorney

> "Makes invoicing and timekeeping a breeze."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7034238)

BR

Brad R.

Office Manager

> "Admin has limited capabilities over firm users (i.e, can't add photos of staff when creating their profiles)"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

KS

Kyle S.

Lawyer

> "The task management system paired with the workflows are likely my favorite features of MyCase. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6815303)

DA

Delea A.

Managing Partner

> "The legacy inbox has made it worse as we now have to look in two places to find emails, so staff has been instructed to not use the new feature from..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968299)

KB

KENDALL B.

Paralegal

> "The ease of use is another major plus; the interface is intuitive, and it doesn’t take long to get comfortable navigating the system."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042633)

CP

Camille P.

Owner

> "Finally, I do not love the MyCase Documents feature for creating templates, and I really don't want to pay for an integration like Woodpecker to make..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968820)

CZ

Clinton Z.

Attorney At Law

> "Ease of use, billing, client management, website all integrated one stop shopping. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7118575)

GT

Glen T.

Owner Principal

> "There's no reason MyCase cannot allow an Admin to set firm defaults for billing that would pre-fill in most of the data fields by default. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6113003)

DR

Donald R.

Owner Managing Attorney

> "I also like the template feature which makes drafting documents"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826559)

BR

Brad R.

Office Manager

> "Tech support tends to get overwhelmed causing extremely lengthy delays via phone or chat, and inquiries regarding what seems like should be obvious..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

RP

Raquel P.

Client Relations Manager

> "Overall positive especially when we discover new tricks or elements to utilize for higher efficiencies, tracking, and other."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6842725)

CS

Cass S.

Attorney

> "I think this is a bit clunky and unprofessional. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6828880)

SL

Sandra L.

Office Manager

> "It is nice having all the aspects to preparing documents, editing, and sharing in one program"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6824944)

AD

Amy D.

Managing Attorney

> "Sometimes customer service is hard to reach."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6835631)

[View Reviews](https://www.capterra.com/p/115613/MyCase/reviews/)

KR

Kayla R.

Office Manager and Paralegal

> "The platform keeps everything organized in one intuitive place, saves time through helpful automation, and makes billing simple."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

Todd E.

Managing Partner

> "It is disappointing that a company serving the legal industry demonstrates such a lack of transparency and disregard for written..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

SO

Susan O.

Office Manager

> "The software feels built with law firms in mind — practical features, logical layouts, and great support when we need it."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

DD

Donna D.

Managing Partner

> "I do not like that it does not have the auto correction features that will automatically correct to capitalize the first letter of the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7071623)

VB

Vanessa B.

Office Manager

> "We can easily keep all of our matters in one place and can access them from any device which is very helpful."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

JY

Jacob Y.

Shareholder

> "Occasional bugs after updates. When CARET pushes out new features, things occasionally break or slow down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

NM

Natalya M.

Chief Operating Officer

> "They always seem to be adding innovative new updates and features - although sometimes they don't have the best onboarding or have to..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

SB

Syretha B.

Firm Administrator

> "There are times when we experience random glitching, super-slow periods and downtime."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7039351)

BS

BRITTON S.

Firm Administrator

> "We have many remote employees and knowing they can access in the office or on the road makes it very convenient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

VB

Vanessa B.

Office Manager

> "Sometimes it freezes up but not often. When this happens, I can either contact support or just close out and wait for a few minutes and..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

BS

BRITTON S.

Firm Administrator

> "I like that it is a web-based system that lets you access it wherever you are. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

EG

Erin G.

Paralegal

> "Sometimes Caret glitches or is down and it is very incontinent."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7054124)

JY

Jacob Y.

Shareholder

> "Their financial reporting is better than what I’ve seen with lighter practice management tools."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

NM

Natalya M.

Chief Operating Officer

> "They have an outsourced technical support team with which I've constantly encountered communication issues with."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

KH

Kate H.

Bookkeeper

> "It is convenient both for accounting and for managing clients' legal cases."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788)

PW

PHILLIP W.

Attorney

> "The software is buggy and the company couldn't care less about improving the product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

SO

Susan O.

Office Manager

> "Our Customer Success Manager has also been great — whenever we’ve had questions or issues, they’ve been quick to respond and resolve any..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

DF

Daymaris F.

COO

> "Customer service is really bad, they don't have people with accounting knowledge in customer support that can help with all the issues..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6678684)

SO

Susan O.

Office Manager

> "Caret Legal saves us time and helps the office run smoothly."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

CM

C M.

Owner

> "Turns out, they eliminated the plan I was on and doubled my annual charge! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7060256)

BR

Brooke R.

Personal Injury Paralegal

> "if you are used to using a computer, it is all very user friendly and didn't require a ton of videos to get the use of it down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7070626)

JY

Jacob Y.

Shareholder

> "Compared to other platforms, the UI isn’t the most intuitive."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

KR

Kayla R.

Office Manager and Paralegal

> "It’s efficient, reliable, and genuinely improves my day-to-day workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

PW

PHILLIP W.

Attorney

> "The billing (Accounting) program is almost worthless."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

JY

Jacob Y.

Shareholder

> "I’d recommend it for mid-size firms that want automation and advanced reporting."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

PW

PHILLIP W.

Attorney

> "Would NOT recommend using CARET, especially the accounting program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

SO

Susan O.

Office Manager

> "The platform is reliable, easy to navigate, and has noticeably improved our workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

LR

Lee R.

Attorney

> "Difficult to track and save emails which caused me to seek out a different product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6241464)

JS

Jesus S.

IT Admin and Administration

> "It’s reliable, easy to use, and meets our needs effectively, helping us stay organized and efficient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7059365)

Todd E.

Managing Partner

> "Lots of employee turnover. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

JH

Jennifer H.

Paralegal

> "We have no complaints and are always able to obtain help if we need it in a timely manner."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7048007)

Todd E.

Managing Partner

> "Poor management. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

NM

Natalya M.

Chief Operating Officer

> "Our account manager is also amazing, and has been an advocate for us whenever we have encountered any issues."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

AF

Alex F.

Attorney

> "Customer service is useless and sends generic messages asking to perform various steps - none of which work."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

AF

Alex F.

Attorney

> "Have lots of features and functions, such as bi-directional email integration, trust accounting, CRM, billing, time tracking, etc."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

JB

Jim B.

Attorney

> "I won't get in to the shortcomings of the software in too detail, but suffice it to say, the interface is very slow, the use of the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4409309)

SO

Susan O.

Office Manager

> "I’d definitely recommend it to other law firms looking to streamline their operations."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AF

Alex F.

Attorney

> "Email on desktop software or mobile app has not been working for over a week! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

SO

Susan O.

Office Manager

> "It’s organized, intuitive, and easy for our whole team to use."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AF

Alex F.

Attorney

> "Overall, the program is very slow and takes time to perform most tasks. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

VB

Vanessa B.

Office Manager

> "I have been using Care for 6 years and I have found it to work very well for our firm."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

MW

Michael W.

Chief Legal Officer

> "Caret purchased Zola and the transition has not been optimal."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4881830)

AY

Alisha Y.

Solicitor

> "We use the mobile function instead of desktop frequently as the layout is great."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6651798)

SC

Susan C.

Attorney

> "I use this only for billing, but two things could be improved: 1) there should be a field for phone number and email address along with..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3034788)

KH

Kate H.

Bookkeeper

> "It is quite simple and convenient, and also easy to learn."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788)

VR

Verified Reviewer

Attorney/Owner

> "The system says that the client paid, but to actually put the money in your operating account, you again have to HAND WRITE (form the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

AJ

Amy J.

Forensic Psychologist

> "Aside from customer service and calendaring issues, it has been amazing."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6613826)

AF

Alex F.

Attorney

> "They ruined a good practice management program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

Ulrich N.

Doctor

> "I manage my files efficiently, organize my documents and track my time."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6022986)

CW

Conner W.

Operations Manager

> "You can't customize the CRM/sales process stages or really anything about the CRM for that matter, so you have to brute force your own..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2871997)

CH

Charlie H.

Managing Partner

> "We also love the integration between Zola Suite and Outlook for calendar management, Zoom for coordinating Zoom meetings with our..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3539372)

VR

Verified Reviewer

Attorney/Owner

> "So many features that I took for granted in other programs as "standard" are just not functionalities in Zola. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

AD

Austin D.

Owner and Founding Attorney

> "The best features of ZolaSuite for my firm is it's integration with Google Business for email, the fact that it has full-accounting..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3525176)

AM

Andrew M.

Controller

> "I am desperate for a journal entry identifier. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3526659)

Joseph M.

Associate

> "The way I run my law firm has been completely revolutionized by this all-encompassing software."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

KG

Katherine G.

Attorney

> "There is no ability to pop emails out in a separate window. When we have had an issue in the past, Zola has been fast to respond and..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2842072)

Joseph M.

Associate

> "Any legal professional looking to improve efficiency and optimize their process should definitely consider using it."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

JA

Jennifer A.

Attorney - Solo

> "However, the program is a bit slow and clunky (I have a new laptop, so it's not the specs of the laptop). "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2869931)

Joseph M.

Associate

> "Additionally, whenever I've needed advice or had issues, the quick and helpful customer care staff has been a great help."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

Michael G.

Managing Partner

> "We are spending less time to get bills out, and they are going out faster."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2841662)

[View Reviews](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

## User interface

4.63 (783)

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)

4.45 (154)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

8am MyCase

43/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/115613/MyCase/#features)

CARET Legal

Top features

44/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/144573/CARET-Legal/#features)

### Recognition

No recognitions have been awarded to 8am MyCase

No recognitions have been awarded to CARET Legal

### Deployment & support

8am MyCase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CARET Legal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

8am MyCase

-   By 8am
-   Located in United States
-   Founded in

CARET Legal

-   By CARET
-   Located in United States
-   Founded in 1983

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