# Compare 8am MyCase vs ServeManager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 8am MyCase and ServeManager based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/115613-153037/MyCase-vs-ServeManager

---

# 8am MyCase vs ServeManager Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

8am MyCaseServeManager2/4 selected

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

[ServeManager](https://www.capterra.com/p/153037/ServeManager/)[4.8 (177)](https://www.capterra.com/p/153037/ServeManager/reviews/)

[## 8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

WL

Based on [807 reviews](#user-reviews)

Positive

744

Neutral

35

Negative

28

[## ServeManager](https://www.capterra.com/p/153037/ServeManager/)[4.8 (177)](https://www.capterra.com/p/153037/ServeManager/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

NO

RR

Based on [177 reviews](#user-reviews)

Positive

173

Neutral

3

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 1,745 reviews from legal document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Billing & Invoicing

4.5

Secure Data Storage

4.7

Case Management

4.6

Electronic Signature

4.7

Document Management

4.2

74%Fit

Missing features

Not enough reviews

Feature ratings

Billing & Invoicing

5.0

Secure Data Storage

NA

Case Management

5.0

Electronic Signature

4.5

Document Management

5.0

User satisfaction

User satisfaction

4.6

User reviews[807](https://www.capterra.com/p/115613/MyCase/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.6

User satisfaction

4.8

User reviews[177](https://www.capterra.com/p/153037/ServeManager/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

8am MyCase is a legal practice management solution built for attorneys and legal professional at small to mid-sized law firms in the US and Canada.

Best for

Designed for law firms and process servers, it is a cloud-based solution that streamlines processes related to invoicing, email notifications, CRM, job routing, and more.

## User reviews

Pros & cons

WL

Whitney L.

Principal Attorney

> "What I appreciate most about MyCase is how seamlessly it brings everything together in one place. As my practice grew from solo to a team environment, the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7136116)

PV

Priyansh V.

Senior Accountant

> "MyCase is the limited flexibility in reporting and customization, along with inefficiencies in bulk data entry such as time uploads."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688)

WR

Wanda R.

Estate Litigation Paralegal

> "The billing features have also helped me better document the amount of work that goes into legal support services. As paralegals know, clients often only see..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799)

AD

Alexandra D.

Paralegal

> "The only con I have found is that if there are folders in the documents tab we cannot just have it list all the documents without the folder for a quick view..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7038660)

WR

Wanda R.

Estate Litigation Paralegal

> "No case management software is perfect, but MyCase has consistently helped me work more efficiently, stay on top of deadlines, and provide better service to..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799)

JW

Jay W.

Freelance Paralegal

> "As an entrepreneur restarting my business after a job layoff, funds are not easily accessible for me increase to an upper level."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170020)

RN

Richard N.

Partner

> "It has allowed me to operate and grow my law firm while ensuring a relatively painless experience for my clients through Mycase payments and the client portal."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7028931)

LH

Lydia H.

Attorney at Law

> "Not able to send emails and text to clients with progress on case or attached to workflows"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690)

CA

Comfort A.

HR Manager

> "It centralizes client communication, document handling, case tracking, and invoicing in one platform."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025)

KV

Kinda V.

Managing Attorney

> "A few items (such as document template issues and support response expectations) seemed under-addressed, which left some ambiguity about ownership and timing."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909)

MN

Murray N.

Attorney

> "It helps me manage every aspect of my case management from billing, staying in touch with clients, and scheduling."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042743)

CA

Comfort A.

HR Manager

> "What I liked least about MyCase is the lack of flexibility in sending bulk messages to a specific group of clients within a case."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025)

LS

Louis S.

Legal Assistant

> "Ease of use; Easy to train; Comprehensive features; No downtimes of note; Easy track time, bill, track retainer, send invoices; Good document sharing features,..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170866)

NS

Niccole S.

Paralegal

> "I don't enjoy having to reconcile Affirm payments manually, as the option is offered through a specific invoice. If someone applies for the loan, it should be..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826139)

RE

Rachel E.

Legal Assistant and Bookkeeper

> "Support has also been consistently reliable; when questions come up, their team is usually quick to respond and resolve issues, which makes the platform feel..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222)

SS

Sandeep S.

Principal

> "One thing I don't like is that you get charged up front for a full year for any new person that you had and its non-refundable. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7125938)

HT

Hillary T.

Paralegal

> "I enjoy MyCase's tasks, deadlines, and signature features for staying organized and efficient."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169115)

Joseph O.

Attorney-at-Law

> "I was given an initial discount to sign up, but that disappeared after my first year, even though I was told it would continue. While this may not be..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7056137)

EP

Elisa P.

Attorney

> "It is a full case management program that makes sense economically for a solo practitioner, organizes my time and billing and easily creates invoices, and I..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090)

AP

Angel P.

Receptionist

> "Sometimes the system ran a bit slow when handling multiple cases or large files, which could interrupt workflow."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

WR

Wanda R.

Estate Litigation Paralegal

> "For legal professionals managing a high-volume caseload, MyCase is a tool I use every single day and would absolutely recommend."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799)

SM

Sarah M.

OFFICE MANAGER

> "I think the most easily remedied "issue" is that you cannot mark text messages as "unopened", so users have opened texts meant for other staff members, and I've..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829589)

RE

Rachel E.

Legal Assistant and Bookkeeper

> "The layout, design, and overall visual structure make it easy to move through cases, messages, billing, and documents."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222)

DR

Dion R.

Attorney and Owner

> "Also, there seems to be a bug in deleting payment requests."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7119507)

MC

Martina C.

Founding Member Attorney

> "Overall, it supports a more organized, transparent, and responsive approach to managing legal matters and client relationships."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117288)

OR

Olga R.

Billing Specialist

> "So far, the only thing I can say against MyCase is that during the integration with LawPay, it caused some errors in the information previously managed in..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042443)

KV

Kinda V.

Managing Attorney

> "However, there were a few areas that could be improved, like task notifications and document template functions, to make the process even more efficient."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909)

MW

Maria W.

Attorney and Owner

> "there are some issues with the immigration integration."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7123777)

EP

Elisa P.

Attorney

> "I also like the tracking feature of the types of cases I am opening so I can easily see how many active cases I have, and in what practice areas."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090)

TM

Thomas M.

Office Manager

> "I've been using MyCase for several years and have yet to find a situation where I am unable to address any of the firm's needs."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6851207)

SB

Sylvia B.

Paralegal

> "This is also helpful as we are able to see if the client has reviewed the invoice."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7177582)

KR

Kimberly R.

Attorney

> "I wish there was a better way to link emails."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7128063)

LM

Lucero M.

Senior Paralegal

> "MyCase is very good at notifying us of scheduled updates, which makes planning around them effortless."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117455)

MC

MARYJANE C.

lawyer and partner

> "I cannot link my outlook to it because it does not work with godaddy which is the platform i have my email through."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6825655)

PV

Priyansh V.

Senior Accountant

> "My overall experience with 8AM MyCase has been efficient and positive, with strong case management and streamlined workflows."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688)

SM

Stephanie M.

Legal Assistant

> "Also, the system can be slow to load files, and the search function isn’t always accurate or responsive."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6818774)

JC

James C.

Managing Partner

> "MyCase has powerful features for intake as well, such as online intake forms and document automation. If you're not using MyCase you need to ask yourself "Why..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147)

BR

Brad R.

Office Manager

> "Phone numbers are displayed as a long string (i.e., 12345678901 instead of 1-234-567-8901, which is incredibly difficult to read given the miniscule size of the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

QB

Quinon B.

Principal Attorney

> "Signing and sending documents for execution is a great feature."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7129948)

KM

Kimberly M.

Partner - Attorney

> "They don't allow you to post a QR code or photo on the billing except your main logo, and they don't pass on credit card fees (the 3% fee) to the client, which..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6178170)

VS

Valerie S.

Senior Legal Assistant

> "The quick action tabs makes 8am MyCase even more accessible."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7139662)

VR

Verified Reviewer

Partner

> "The integration cannot be done automatically, and it cannot be done by exporting/importing contacts and matters, because Docketwise exports names as "Full..."

[See full review](https://www.capterra.com/p/115613/MyCase/#GetApp___6111539)

CM

Consuelo M.

Paralegal and Legal Assistant

> "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls through the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782)

MS

Melody S.

Managing Attorney

> "Also did not like how high the processing fees were for credit cards"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780)

AP

Angel P.

Receptionist

> "The platform made it easy to track cases, communicate with clients, and stay on top of deadlines all in one place."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

MP

Mary P.

Legal Assistant

> "That can be time consuming when we have a client on the phone or in office."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293)

LH

Lydia H.

Attorney at Law

> "I like ease of use, document management, mycase drive local in computer, calendar, payment management"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690)

LP

Lauren P.

Paralegal

> "Also - I have had some issues with getting the text messaging capability working."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6852052)

CS

Christina S.

Owner

> "The layout is clean, modern, and logically organized, which means less time is spent training new staff and more time is available to focus on our clients."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829794)

AG

Amy G.

Attorney

> "You can't edit today's calendar events directly from the dashboard. If you have a timer running in the app, it doesn't show in the online version until the time..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6019822)

AP

Angel P.

Receptionist

> "It made case management, client communication, and task tracking much easier and more efficient."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

TS

Tara S.

Attorney

> "Sometimes they seem a bit slower than other programs to add new options or integrations."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6412259)

CW

Carlia W.

Attorney, Owner

> "MyCase helps me manage my law firm every day."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169386)

PK

Paul K.

Attorney

> "For instance, there's no field in the user category to put my bar number, which is something that goes into pretty much any pleading that I draft. Why isn't..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6070939)

KM

Kathy M.

Executive Assistant

> "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various sub-titles."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167)

MS

Maren S.

Owner

> "Filtering by "uninvoiced balance" is insufficient because it captures charges for current month, which is not the month I am billing for."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4922416)

GM

Geoffrey M.

Attorney

> "I have been a customer of MyCase for 7+ years and it has helped me manage my small law office"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7127631)

BR

Brad R.

Office Manager

> "Admin has limited capabilities over firm users (i.e, can't add photos of staff when creating their profiles)"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

AB

Alexandra B.

Lawyer

> "This is a solid choice for managing legal case files."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117314)

LH

Lisa H.

Support Staff

> "Also, the billing part is a little confusing."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7034813)

SB

Sylvia B.

Partner

> "The ability to communicate in real time, upload and download documents, it's all great. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030936)

DA

Delea A.

Managing Partner

> "The legacy inbox has made it worse as we now have to look in two places to find emails, so staff has been instructed to not use the new feature from within..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968299)

MS

Melody S.

Managing Attorney

> "It was also a great tracker for billing overall by day/month, and you could input goals, etc."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780)

JC

James C.

Managing Partner

> "If there's anything to complain about, it's that MyCase is too comprehensive for one person to fully master. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147)

CW

Carlia W.

Attorney, Owner

> "I can't imagine using any other case management software for my law firm - it has been great and everything that I need."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169386)

CP

Camille P.

Owner

> "Finally, I do not love the MyCase Documents feature for creating templates, and I really don't want to pay for an integration like Woodpecker to make document..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968820)

RW

Ron W.

Attorney

> "I love the billing and payment features of 8am MyCase."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169213)

GT

Glen T.

Owner Principal

> "There's no reason MyCase cannot allow an Admin to set firm defaults for billing that would pre-fill in most of the data fields by default. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6113003)

CZ

Clinton Z.

Attorney At Law

> "Ease of use, billing, client management, website all integrated one stop shopping. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7118575)

KM

Kevin M.

Attorney

> "My former time and billing software was cumbersome to use with difficlt links."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6844353)

RE

Rachel E.

Legal Assistant and Bookkeeper

> "Overall a good experience, makes day-to-day workflow and case management significantly easier."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222)

BR

Brad R.

Office Manager

> "Tech support tends to get overwhelmed causing extremely lengthy delays via phone or chat, and inquiries regarding what seems like should be obvious features or..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

SB

Sylvia B.

Paralegal

> "It is very easy to upload documents to the portal for staff and our clients. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7177582)

KS

Kyle S.

Lawyer

> "Otherwise, I am not able to apply workflows to lead. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6815303)

PH

Peter H.

Lawyer and CEO

> "I like that it's simple and has all the necessary components to run our firm, and especially that the accounting software and lawpay integrates so well."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6833088)

MS

Maren S.

Owner

> "My second largest complaint is that there is not easy way to download a remove (i.e. export) a client's contact, case info, communication and documents in an..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4922416)

JF

Jennsy F.

Paralegal

> "It easy to track billing hours and generate clear invoices to clients to provide transparency."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030452)

RR

Rob R.

Managing Partner

> "Apparently the issue is with our email system."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7043043)

MP

Mary P.

Legal Assistant

> "We enjoy the feature on the calendar that sends reminders."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293)

AD

Ashley D.

Attorney

> "It didn’t have as many features and integrations as I would have liked."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6741682)

[View Reviews](https://www.capterra.com/p/115613/MyCase/reviews/)

NO

Nneka O.

Epic Technical Analyst

> "I like that it's easy to navigate as a new user."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___6677417)

RR

Rick R.

Owner

> "I don't like that it is based on the billing amount since there is no extra effort on their side for a larger invoice. "

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___3232421)

RR

Rick R.

Owner

> "I can enter new services from my car or desk and it allows me to manager rush services quickly."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___3232421)

LB

Laura B.

Administrator

> "It will only add a line at the bottom, but when we need to date things in order, that doesn't work. And there is no way to copy..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368817)

SK

Sandra K.

Administrator

> "The business problems that ServeManager is helping me solve is the ability to have a platform that I can use in the field and the..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2370085)

LG

LARRY G.

Legal Analyst

> "Now on the platform you click on the address and it does nothing more than give you the step, no audio or turn by turn which is very..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369491)

TS

Tom S.

private investigator

> "Folks at ServeManager worked with me on every phase of getting a website up and running. With ServeManager I can upload papers for..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2376759)

KD

Kenneth D.

Partner

> "It does not periodically update automatically so you can sometimes lose a job If you step away and forget to hit the update button."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368736)

EJ

Erich J.

Private Investigator

> "Are use a different software program for my private investigation cases, and this software is much easier to use and helps keep my..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368955)

JN

Jeremy N.

Agency Investigator & Owner

> "That particular software stated that they could handle my process service portion of my business as well. But they couldn't keep up..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368789)

SS

Stephen S.

Owner

> "All in one, I appreciate that we can enter and keep track of our jobs, Bill them, and create our Affidavits/Proofs of Service all in..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2377422)

DH

Dawn H.

Executive Director

> "No more missing deadlines, missing invoices, which always leads to missing income."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2371630)

VR

Verified Reviewer

President

> "I started using ServeManager while it was a free product and have used it ever since. As stated above I would like to have a report..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369013)

LB

Laura B.

Administrator

> "Also, when making a payment for more than the invoice shows due is not possible. "

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368817)

JW

Joan W.

Process Server

> "I talked to them about specific forms I needed integrated for specific clients and they set the forms up so that everything worked..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369039)

SS

Stephanie S.

director

> "Could not assign multiple servers to 1 job for a long time which was not helpful. "

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368646)

JN

Jeremy N.

Agency Investigator & Owner

> "Tracking invoicing has become much simpler and while that came to mind first, I can't help but acknowledge that ServeManager gives..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368789)

LB

Laura B.

Administrator

> "There is no reason for the court case and it's information to be listed at the top for the server. "

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368817)

PK

Peter K.

State Constable

> "Utilizing ServeManager has saved our company a bundle in administrative work by streamlining the entire serving process."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369162)

LG

LARRY G.

Legal Analyst

> "It no longer give you a vocal turn by turn, you need to read while driving which is not good. "

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369491)

PK

Peter K.

State Constable

> "The newest feature "e-serve" will be a great feature when more courts start to allow/accept e-serves."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369162)

LB

Laura B.

Administrator

> "The invoice is very difficult to utilize when you cannot add lines where you need them. "

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368817)

TT

Troy T.

President

> "Serve Manager has increased our efficiency easily 100% because of the speed of the database and how well it is laid out."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368653)

SS

Stephanie S.

director

> "The servemanager order # means nothing to their case and filing system. "

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368646)

LH

Lori H.

Owner

> "I love being able to set my clients up as a collaborator and more time is saved when they upload their jobs for me to do."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369485)

TL

THOMAS L.

Process Server

> "There is no mobile application that we can utilize."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368834)

TT

Troy T.

President

> "The Serve Manager team is also extremely responsive to issues or questions as they arise, we typically receive an email response..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368653)

SS

Stephanie S.

director

> "The reports are generally cumbersome and not intuitive. "

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368646)

TS

Tom S.

private investigator

> "I have a website now, thanks to ServeManager and I can manage my process serving ."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2376759)

MC

Mike C.

Manager

> "The invoices are generic."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368660)

MD

Matthew D.

President

> "This software has made my organization very efficient and we plan to continue to grow and know that ServeManager is there for us."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368658)

SS

Stephen S.

Owner

> "Also, I do not like that the job attachments are now in the center!"

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2377422)

SR

Stacey R.

Owner

> "Did I mention the even have a mobile version which makes things easer for servers in the field!"

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368973)

SS

Stephanie S.

director

> "The reporting is very limited. "

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368646)

CC

Clint C.

President

> "I am pleased with the functionality and ease associated with preparation of Declarations and other legal documents."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368791)

MH

Michele H.

Private Investigator

> "For some reason every time you update we have an issue"

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368656)

GP

GENARO P.

Owner / Process Server

> "Everything is very easy to use and self explanatory but not only does Serve Manager gives you a free trail to use for FREE so you..."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369896)

JH

Jason H.

Owner

> "To me defeats the purpose."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2372099)

SC

Shaun C.

Process Server/ private investigator

> "The Real time GPS Location and communication with clients is invaluable."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368777)

JH

Jason H.

Owner

> "It should show as a bad address."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2372099)

PG

Paul G.

Owner

> "Recently, they just changed some of the color schemes in the program to make it more attractive as well."

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368657)

GD

Gary D.

Private investigator process server

> "I have nothing I dont like about the software or service"

[See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2370928)

[View Reviews](https://www.capterra.com/p/153037/ServeManager/reviews/)

## User interface

4.64 (807)

[ServeManager](https://www.capterra.com/p/153037/ServeManager/)

4.81 (177)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

8am MyCase

Top features

43/47

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Audit Trail
-   Billing & Invoicing
-   Calendar Management
-   Case Management
-   Client Management
-   Client Portal
-   Collaboration Tools
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Automation
-   Document Capture
-   Document Check-In/Out
-   Document Classification
-   Document Generation
-   Document Management
-   Document Review
-   Document Storage
-   Electronic Signature
-   Email Management
-   Expense Tracking
-   File Sharing
-   For Legal Professionals
-   Full Text Search
-   Generative AI
-   Optical Character Recognition
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Two-Factor Authentication
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/115613/MyCase/#features)

ServeManager

22/47

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Audit Trail
-   Billing & Invoicing
-   Calendar Management
-   Case Management
-   Client Management
-   Client Portal
-   Collaboration Tools
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Automation
-   Document Capture
-   Document Check-In/Out
-   Document Classification
-   Document Generation
-   Document Management
-   Document Review
-   Document Storage
-   Electronic Signature
-   Email Management
-   Expense Tracking
-   File Sharing
-   For Legal Professionals
-   Full Text Search
-   Generative AI
-   Optical Character Recognition
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Two-Factor Authentication
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/153037/ServeManager/#features)

### Recognition

8am MyCase is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to ServeManager

### Deployment & support

8am MyCase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ServeManager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

8am MyCase

-   By 8am
-   Located in United States
-   Founded in

ServeManager

-   By Lawgical
-   Located in United States
-   Founded in 2010

## Popular Comparisons

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4.7

Ease of Use

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