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Litify is the #1 solution for larger law firms and in-house teams (10+ employees) with high-volume casework and a high-performance mindset.
Law firms looking for an easy-to-use practice management software to manage case details, documents, contacts, time tracking, billing, and invoicing all in one place.
The program is very user friendly and self explanatory, it would be very easy to learn on your own but you have the support of the company to help you through every step of the way.
The fact that they tied themselves to Salesforce caused many headaches that involved an unacceptable answer of "Sorry we cannot do anything about it, because of Salesforce.
The Docrio features are outstanding and improve our Case Managers UX.
Litify forces you to pay for its document management system called Docrio. This program has a lot of issues, very slow and causes systems to crash requiring a restart.
The robust dashboards are amazing at saving you time when running a busy law practice. I can get a snapshot of everything I need to know across the entire firm in an easy-to-digest form.
We integrated litify with our Salesforce and it has ruined Salesforce.
The amount of tasks and processes we were able to automate because of the platform has saved our team a great amount of time and money.
Many times, we would have to open tab after tab to get an answer. There were errors that would consistently (multiple times a week) happen that would DELETE information.
The best feature we love is the case management as it is super easy for us to retrieve the requested document as and when asked by the client.
My only complaint is downloading data is virtually impossible. We needed to duplicate our documents and had a really hard time doing so.
They take good care of me and I can see from updates that they are always working to improve the user experience. I am just SO PLEASED with MyCase.
So, a client with multiple cases, is an issue. Drafting of documents is horrible.
Customer support is very responsive and they are always making updates to improve the product. As a solo firm this program has been a great fit and very affordable.
The reports could be easier to follow/understand. It seems all the reports would be related, but it gets confusing.
I have been using it for years. They continue to make improvement and we are very happy with the product.
Even worse, they are pretending like they own their "themes" so that I cannot simply migrate my website to an affordable site. I haven't made a lot of mistakes in life, but MyCase was one of them.
Amal: My name is Amal. I'm an attorney at a small law firm and I give MyCase a rating of 5-stars. Prior to using MyCase, we used to use Clio software management. Clio was just a little bit more expensive, and to get all of the features that MyCase has under one price, we had to keep upgrading and purchasing separate items. MyCase was a game changer for our estate planning and probing practice. MyCase was very user-friendly. It had a lot of features, everything that we really needed. Everything was in one place, including billing, communications with clients, document collection. And clients actually love MyCase because they have their own client portal where they can access all of their documents, upload their own, and access their invoices and other tasks on their case. Transitioning from Clio to MyCase was a very easy process. People from MyCase reached out and supervised the whole process. They walked us through kind of collecting all of the information and data they needed and transferred it over to MyCase. It was a pretty straightforward process. And just kind of starting with MyCase was very easy, as I said. It's very user-friendly. And yeah, it's very easy to use. If you are looking for a software to streamline your practice, organize your tasks, and really just keep your staff on task and calendar, MyCase is the one for you.
Prioritize real-user-identified key features according to your needs to find your best fit.
Litify
MyCase
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