# Compare 8am MyCase vs Litify 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 8am MyCase and Litify based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/115613-160393/MyCase-vs-Litify

---

# 8am MyCase vs Litify Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

8am MyCaseLitify2/4 selected

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

[Litify](https://www.capterra.com/p/160393/Litify/)[4.4 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

[## 8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

WL

Based on [807 reviews](#user-reviews)

Positive

744

Neutral

35

Negative

28

[## Litify](https://www.capterra.com/p/160393/Litify/)[4.4 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

Starting Price

$150.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

RM

Based on [138 reviews](#user-reviews)

Positive

116

Neutral

13

Negative

9

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## Summary

* * *

Key features rated by users

Features selected based on 3,757 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

86%Fit

High performer

Feature ratings

Client Management

4.6

Document Management

4.2

Billing & Invoicing

4.5

Calendar Management

4.5

Case Notes

4.6

70%Fit

Not enough reviews

Feature ratings

Client Management

4.6

Document Management

4.2

Billing & Invoicing

3.9

Calendar Management

\--

Case Notes

4.3

User satisfaction

User satisfaction

4.6

User reviews[807](https://www.capterra.com/p/115613/MyCase/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.6

User satisfaction

4.4

User reviews[138](https://www.capterra.com/p/160393/Litify/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$150Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

8am MyCase is a legal practice management solution built for attorneys and legal professional at small to mid-sized law firms in the US and Canada.

Best for

Litify is a cloud-based legal practice management solution designed for larger law firms and in-house teams (10+ employees) with high-volume casework and a high-performance mindset.

## User reviews

Pros & cons

WL

Whitney L.

Principal Attorney

> "What I appreciate most about MyCase is how seamlessly it brings everything together in one place. As my practice grew from solo to a team environment, the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7136116)

PV

Priyansh V.

Senior Accountant

> "MyCase is the limited flexibility in reporting and customization, along with inefficiencies in bulk data entry such as time uploads."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688)

WR

Wanda R.

Estate Litigation Paralegal

> "The billing features have also helped me better document the amount of work that goes into legal support services. As paralegals know, clients often only see..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799)

AD

Alexandra D.

Paralegal

> "The only con I have found is that if there are folders in the documents tab we cannot just have it list all the documents without the folder for a quick view..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7038660)

WR

Wanda R.

Estate Litigation Paralegal

> "No case management software is perfect, but MyCase has consistently helped me work more efficiently, stay on top of deadlines, and provide better service to..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799)

JW

Jay W.

Freelance Paralegal

> "As an entrepreneur restarting my business after a job layoff, funds are not easily accessible for me increase to an upper level."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170020)

RN

Richard N.

Partner

> "It has allowed me to operate and grow my law firm while ensuring a relatively painless experience for my clients through Mycase payments and the client portal."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7028931)

LH

Lydia H.

Attorney at Law

> "Not able to send emails and text to clients with progress on case or attached to workflows"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690)

CA

Comfort A.

HR Manager

> "It centralizes client communication, document handling, case tracking, and invoicing in one platform."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025)

KV

Kinda V.

Managing Attorney

> "A few items (such as document template issues and support response expectations) seemed under-addressed, which left some ambiguity about ownership and timing."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909)

MN

Murray N.

Attorney

> "It helps me manage every aspect of my case management from billing, staying in touch with clients, and scheduling."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042743)

CA

Comfort A.

HR Manager

> "What I liked least about MyCase is the lack of flexibility in sending bulk messages to a specific group of clients within a case."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025)

LS

Louis S.

Legal Assistant

> "Ease of use; Easy to train; Comprehensive features; No downtimes of note; Easy track time, bill, track retainer, send invoices; Good document sharing features,..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170866)

NS

Niccole S.

Paralegal

> "I don't enjoy having to reconcile Affirm payments manually, as the option is offered through a specific invoice. If someone applies for the loan, it should be..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826139)

RE

Rachel E.

Legal Assistant and Bookkeeper

> "Support has also been consistently reliable; when questions come up, their team is usually quick to respond and resolve issues, which makes the platform feel..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222)

SS

Sandeep S.

Principal

> "One thing I don't like is that you get charged up front for a full year for any new person that you had and its non-refundable. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7125938)

HT

Hillary T.

Paralegal

> "I enjoy MyCase's tasks, deadlines, and signature features for staying organized and efficient."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169115)

Joseph O.

Attorney-at-Law

> "I was given an initial discount to sign up, but that disappeared after my first year, even though I was told it would continue. While this may not be..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7056137)

EP

Elisa P.

Attorney

> "It is a full case management program that makes sense economically for a solo practitioner, organizes my time and billing and easily creates invoices, and I..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090)

AP

Angel P.

Receptionist

> "Sometimes the system ran a bit slow when handling multiple cases or large files, which could interrupt workflow."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

WR

Wanda R.

Estate Litigation Paralegal

> "For legal professionals managing a high-volume caseload, MyCase is a tool I use every single day and would absolutely recommend."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799)

SM

Sarah M.

OFFICE MANAGER

> "I think the most easily remedied "issue" is that you cannot mark text messages as "unopened", so users have opened texts meant for other staff members, and I've..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829589)

RE

Rachel E.

Legal Assistant and Bookkeeper

> "The layout, design, and overall visual structure make it easy to move through cases, messages, billing, and documents."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222)

DR

Dion R.

Attorney and Owner

> "Also, there seems to be a bug in deleting payment requests."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7119507)

MC

Martina C.

Founding Member Attorney

> "Overall, it supports a more organized, transparent, and responsive approach to managing legal matters and client relationships."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117288)

OR

Olga R.

Billing Specialist

> "So far, the only thing I can say against MyCase is that during the integration with LawPay, it caused some errors in the information previously managed in..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042443)

KV

Kinda V.

Managing Attorney

> "However, there were a few areas that could be improved, like task notifications and document template functions, to make the process even more efficient."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909)

MW

Maria W.

Attorney and Owner

> "there are some issues with the immigration integration."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7123777)

EP

Elisa P.

Attorney

> "I also like the tracking feature of the types of cases I am opening so I can easily see how many active cases I have, and in what practice areas."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090)

TM

Thomas M.

Office Manager

> "I've been using MyCase for several years and have yet to find a situation where I am unable to address any of the firm's needs."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6851207)

SB

Sylvia B.

Paralegal

> "This is also helpful as we are able to see if the client has reviewed the invoice."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7177582)

KR

Kimberly R.

Attorney

> "I wish there was a better way to link emails."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7128063)

LM

Lucero M.

Senior Paralegal

> "MyCase is very good at notifying us of scheduled updates, which makes planning around them effortless."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117455)

MC

MARYJANE C.

lawyer and partner

> "I cannot link my outlook to it because it does not work with godaddy which is the platform i have my email through."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6825655)

PV

Priyansh V.

Senior Accountant

> "My overall experience with 8AM MyCase has been efficient and positive, with strong case management and streamlined workflows."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688)

SM

Stephanie M.

Legal Assistant

> "Also, the system can be slow to load files, and the search function isn’t always accurate or responsive."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6818774)

JC

James C.

Managing Partner

> "MyCase has powerful features for intake as well, such as online intake forms and document automation. If you're not using MyCase you need to ask yourself "Why..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147)

BR

Brad R.

Office Manager

> "Phone numbers are displayed as a long string (i.e., 12345678901 instead of 1-234-567-8901, which is incredibly difficult to read given the miniscule size of the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

QB

Quinon B.

Principal Attorney

> "Signing and sending documents for execution is a great feature."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7129948)

KM

Kimberly M.

Partner - Attorney

> "They don't allow you to post a QR code or photo on the billing except your main logo, and they don't pass on credit card fees (the 3% fee) to the client, which..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6178170)

VS

Valerie S.

Senior Legal Assistant

> "The quick action tabs makes 8am MyCase even more accessible."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7139662)

VR

Verified Reviewer

Partner

> "The integration cannot be done automatically, and it cannot be done by exporting/importing contacts and matters, because Docketwise exports names as "Full..."

[See full review](https://www.capterra.com/p/115613/MyCase/#GetApp___6111539)

CM

Consuelo M.

Paralegal and Legal Assistant

> "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls through the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782)

MS

Melody S.

Managing Attorney

> "Also did not like how high the processing fees were for credit cards"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780)

AP

Angel P.

Receptionist

> "The platform made it easy to track cases, communicate with clients, and stay on top of deadlines all in one place."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

MP

Mary P.

Legal Assistant

> "That can be time consuming when we have a client on the phone or in office."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293)

LH

Lydia H.

Attorney at Law

> "I like ease of use, document management, mycase drive local in computer, calendar, payment management"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690)

LP

Lauren P.

Paralegal

> "Also - I have had some issues with getting the text messaging capability working."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6852052)

CS

Christina S.

Owner

> "The layout is clean, modern, and logically organized, which means less time is spent training new staff and more time is available to focus on our clients."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829794)

AG

Amy G.

Attorney

> "You can't edit today's calendar events directly from the dashboard. If you have a timer running in the app, it doesn't show in the online version until the time..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6019822)

AP

Angel P.

Receptionist

> "It made case management, client communication, and task tracking much easier and more efficient."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

TS

Tara S.

Attorney

> "Sometimes they seem a bit slower than other programs to add new options or integrations."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6412259)

CW

Carlia W.

Attorney, Owner

> "MyCase helps me manage my law firm every day."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169386)

PK

Paul K.

Attorney

> "For instance, there's no field in the user category to put my bar number, which is something that goes into pretty much any pleading that I draft. Why isn't..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6070939)

KM

Kathy M.

Executive Assistant

> "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various sub-titles."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167)

MS

Maren S.

Owner

> "Filtering by "uninvoiced balance" is insufficient because it captures charges for current month, which is not the month I am billing for."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4922416)

GM

Geoffrey M.

Attorney

> "I have been a customer of MyCase for 7+ years and it has helped me manage my small law office"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7127631)

BR

Brad R.

Office Manager

> "Admin has limited capabilities over firm users (i.e, can't add photos of staff when creating their profiles)"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

AB

Alexandra B.

Lawyer

> "This is a solid choice for managing legal case files."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117314)

LH

Lisa H.

Support Staff

> "Also, the billing part is a little confusing."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7034813)

SB

Sylvia B.

Partner

> "The ability to communicate in real time, upload and download documents, it's all great. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030936)

DA

Delea A.

Managing Partner

> "The legacy inbox has made it worse as we now have to look in two places to find emails, so staff has been instructed to not use the new feature from within..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968299)

MS

Melody S.

Managing Attorney

> "It was also a great tracker for billing overall by day/month, and you could input goals, etc."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780)

JC

James C.

Managing Partner

> "If there's anything to complain about, it's that MyCase is too comprehensive for one person to fully master. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147)

CW

Carlia W.

Attorney, Owner

> "I can't imagine using any other case management software for my law firm - it has been great and everything that I need."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169386)

CP

Camille P.

Owner

> "Finally, I do not love the MyCase Documents feature for creating templates, and I really don't want to pay for an integration like Woodpecker to make document..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968820)

RW

Ron W.

Attorney

> "I love the billing and payment features of 8am MyCase."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169213)

GT

Glen T.

Owner Principal

> "There's no reason MyCase cannot allow an Admin to set firm defaults for billing that would pre-fill in most of the data fields by default. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6113003)

CZ

Clinton Z.

Attorney At Law

> "Ease of use, billing, client management, website all integrated one stop shopping. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7118575)

KM

Kevin M.

Attorney

> "My former time and billing software was cumbersome to use with difficlt links."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6844353)

RE

Rachel E.

Legal Assistant and Bookkeeper

> "Overall a good experience, makes day-to-day workflow and case management significantly easier."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222)

BR

Brad R.

Office Manager

> "Tech support tends to get overwhelmed causing extremely lengthy delays via phone or chat, and inquiries regarding what seems like should be obvious features or..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

SB

Sylvia B.

Paralegal

> "It is very easy to upload documents to the portal for staff and our clients. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7177582)

KS

Kyle S.

Lawyer

> "Otherwise, I am not able to apply workflows to lead. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6815303)

PH

Peter H.

Lawyer and CEO

> "I like that it's simple and has all the necessary components to run our firm, and especially that the accounting software and lawpay integrates so well."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6833088)

MS

Maren S.

Owner

> "My second largest complaint is that there is not easy way to download a remove (i.e. export) a client's contact, case info, communication and documents in an..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4922416)

JF

Jennsy F.

Paralegal

> "It easy to track billing hours and generate clear invoices to clients to provide transparency."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030452)

RR

Rob R.

Managing Partner

> "Apparently the issue is with our email system."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7043043)

MP

Mary P.

Legal Assistant

> "We enjoy the feature on the calendar that sends reminders."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293)

AD

Ashley D.

Attorney

> "It didn’t have as many features and integrations as I would have liked."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6741682)

[View Reviews](https://www.capterra.com/p/115613/MyCase/reviews/)

RM

Renee M.

Paralegal

> "I love how you can do everything from emails, document sharing, calendaring, expenses, etc. from within this program..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060699)

RM

Rafael M.

CMA

> "There a few, minimal occasions, where files tend to take more than expected to upload. When handling great batches..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066395)

NC

Nischay C.

LG Trainer and Sales specialist

> "Litify helps firms streamline routine tasks and workflows, such as document generation and task tracking."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7001312)

SB

Sarah B.

Legal Assistant

> "I do not like having to generate each document separately, I wish that we were able to click on more than document..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063508)

RR

Rinu R.

Technical support engineer

> "Case Management is really helpful in Litify as it helps manage cases from intake to closure, including tracking..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6830360)

MC

Miriam C.

Paralegal

> "Don't love it- While it offers a wide range of features, I think the information gets lost and I like to have my..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7061462)

KH

Kim H.

Human Resources Director

> "I love how It combines the all the case management things now I can track case and automate the document and its..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6764934)

BM

Brenda M.

CMA

> "I do not like that sometimes the sign in screen will not log in unless you go through a certain URL."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060908)

ML

Marie L.

Negotiator

> "Pros, I love the search column, I like the litify note tab I can create a note and chatter from that particular note."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063789)

JS

Juan S.

IT Manager

> "The licensing model is not useful for migration law firms; the UI is neither intuitive nor friendly."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060783)

MB

Michelle B.

COO

> "The chat feature and task management enables teams to collaborate and always have the same information at their..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060712)

RV

Romario V.

Intake specialist

> "Sometimes get frozen. When i trying to send text message take much mins to complete the process."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7062872)

MP

Michelle P.

Salesforce Developer

> "The automation features help reduce a lot of manual work, and case management feels solid for day-to-day operations."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060723)

KE

Kat E.

Resource Specialist

> "The speed of the website seems as though everything is on a set of servers that are running out of space."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064630)

RR

Riley R.

Legal Project Analyst

> "Reporting and dashboards are especially strong, giving firms clear insight into performance and case progress."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

SM

Susan M.

Law Clerk

> "The search option in the log notes does not function easily."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060679)

MV

Mona V.

Paralegal

> "File sharing and document management are easily accessible when working with a big team on the same assignment."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063650)

NS

Nichole S.

Controller

> "It should stop syncing as soon as I unmark it from the outlook docrio add-in."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063715)

TR

Tamaika R.

Paralegal

> "Uploading Documents- I like the way we can just grab and drop the documents into Litify."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063745)

ND

Nick D.

Case Manager

> "Also, sometimes the sheer number of folders can be counterproductive."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066451)

RM

Renee M.

Paralegal

> "I really utilize the tasks tabs and reminders heavily to keep track of outstanding tasks."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060699)

VH

Vickie H.

Paralegal

> "Document management and sharing feel clunky at times."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060682)

JC

Julie C.

Paralegal

> "It is not complicated to use and has been very helpful with allowing me to create and update files in a manner that..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060670)

RR

Riley R.

Legal Project Analyst

> "Sometimes the platform lags and doesn't not perform well."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

NC

Nikki C.

Paralegal

> "Litify’s intuitive interface and seamless integration with Salesforce made case management efficient and easy to..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063922)

SF

Susan F.

Paralegal

> "Intake section was also too complicated and slowed our process up making the calls far longer then they needed to..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

SH

Sabrina H.

Paralegal

> "I like the endless customizable dashboard and profile options, making day to day work easy."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063585)

OA

Orlando A.

Specialist in records processing

> "I would say, a little slow when loading or uploading documents."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060674)

RR

Riley R.

Legal Project Analyst

> "Customer support and onboarding resources are generally helpful, and the platform continues to improve with updates..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

JS

Joanne S.

Office Manager

> "Unfortunately, we still receive emails addressed to \[sensitive content hidden\]."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066444)

KH

Kim H.

Human Resources Director

> "Overall experience has been good it works fine for me it is cloud based for I can access it from anywhere and it..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6764934)

SG

Sydney G.

Paralegal

> "Litify's response time is slow."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060748)

KW

Kirsten W.

Paralegal

> "I like that downloading files and sharing them with others internally and externally because it is convenient."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063857)

NS

Nichole S.

Controller

> "In addition, the prices of licenses is painfully high!"

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063715)

KJ

Kaitlyn J.

Settlement Coordinator

> "It is nice to be able to work on one screen and not have to click multiple tabs."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

SH

Steve H.

Hearing Representative

> "Too slow, not user friendly, simple things take far too many steps."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060671)

LR

Lidia R.

Paralegal

> "I like the way the open cases list as they can be categorized by case stage."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7067640)

KJ

Kaitlyn J.

Settlement Coordinator

> "I liked least that the reporting is not accurate."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

JC

Julie C.

Paralegal

> "I like the storage capacity and the compatibility with NetDocs. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060670)

KL

Kim L.

Legal Administrator

> "I think the product is too cumbersome. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066425)

RV

Romario V.

Intake specialist

> "Nice, it could be better if we would have the possibility to fix it to get it faster to complete the process..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7062872)

KL

Kim L.

Legal Administrator

> "It slows me down."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066425)

PD

Parris D.

Litigation Paralegal

> "I think overall it's a really good system and I like how you can log everything including expenses, etc."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060708)

KE

Kat E.

Resource Specialist

> "Things are definitely slower than when I started a couple years ago."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064630)

KT

Kelli T.

Paralegal

> "Litify has made our case management job much easier in a day to day basis."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063578)

NR

Nancy R.

Litify-Salesforce Administrator

> "Its incompatibility with Salesforce Service Cloud poses challenges for seamless integration with a phone system."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6067540)

LJ

Luis J.

Accountant

> "Very easy to run and create reports to know the status of each area/department and make decisions."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063570)

AS

Adam S.

Manager of Technical Operations

> "Every time you refresh the webpage the user has to sort the files again and again which can be time consuming."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___4907110)

MV

Mona V.

Paralegal

> "Litify has been an excellent tool for case management and easy client control."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063650)

JS

Justin S.

Director of Product

> "Heavy lift, costs, not intuitive, not fully integrated as accounting platform does not work well at all with Litify."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6304685)

MB

Michelle B.

COO

> "We are very much looking forward to 2026 and the new customizations that will make us even more efficient."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060712)

BE

Braya E.

Disbursement coordinator

> "I dont like the fact that you have to use the clients name or account number."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6845990)

MS

Mileen S.

Litify Development and Administration

> "With docrio you can manage the documents easily."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063688)

EL

Emily L.

Paralegal

> "I was actually part of the trial of it, and I found that the developers knew absolutely nothing about civil..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6753871)

JM

Juan M.

Legal Assistant

> "Easy to use most of the time when just completing tasks and it makes coordination and collaboration simpler"

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060669)

KJ

Kaitlyn J.

Settlement Coordinator

> "There is no easy way to fix it."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

PD

Parris D.

Litigation Paralegal

> "I really love that it is both a case management system and document management."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060708)

SS

Stephen S.

Attorney

> "Frustrating. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060736)

RM

Raquel M.

Operations manager

> "It is very user friendly, easily customizable, and new features coming out constantly that are very helpful."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060656)

PM

Peter M.

Chief Technical Officer

> "That would be mostly because of our old system being antiquated and this system having more bells in whistles."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6079337)

JW

Justin W.

Salesforce Administrator

> "Litify has a lot of value built into the product, while the Salesforce platforms allow for a substantial amount of..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6078816)

SF

Susan F.

Paralegal

> "All they want to do now is push us to purchase LSAP to fix issues that we didn't create. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

HD

Haley D.

Receptionist

> "I have a very positive overall experience using Litify to complete my every day tasks while at work."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064919)

JW

Justin W.

Salesforce Administrator

> "Instances of bugs in the platform met with "We know this is an issue, but it's not a priority to fix right now""

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6078816)

SH

Sabrina H.

Paralegal

> "The integration of all products and reporting is very thorough."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063585)

JS

Justin S.

Director of Product

> "They're VC-backed, driven by getting more sales, not delivering an optimal customer experience."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6304685)

LR

Lidia R.

Paralegal

> "Overall I think its a fairly manageable system that helps cases flow."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7067640)

SF

Susan F.

Paralegal

> "So far, that has not been accomplished. When support fixes one issue, it "breaks" something else. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

NE

Nolan E.

Attorney and New Client Intake Manager

> "Customizable; many data points with good ability to filter and sort"

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6690805)

AL

Anthony L.

CEO

> "Document management is garbage."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___5038771)

VR

Verified Reviewer

Director

> "The ai integrations were really awesome to see and I was able to get so many answers very fast"

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7022566)

WB

Walt B.

Director of TechOps

> "For many firms, this is not the norm and can slow adoption of Litify."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___4856051)

[View Reviews](https://www.capterra.com/p/160393/Litify/reviews/)

## User interface

4.64 (807)

[Litify](https://www.capterra.com/p/160393/Litify/)

4.38 (138)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

8am MyCase

Top features

31/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/115613/MyCase/#features)

Litify

28/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/160393/Litify/#features)

### Recognition

8am MyCase is recognized as a top-rated tool in 4 Capterra Shortlist reports

Litify is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

8am MyCase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Litify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

8am MyCase

-   By 8am
-   Located in United States
-   Founded in

Litify

-   By Litify
-   Located in United States
-   Founded in 2016

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