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Law firms looking for an easy-to-use practice management software to manage case details, documents, contacts, time tracking, billing, and invoicing all in one place.
Chase Software's distinctive line of agency management software and support services deliver cutting-edge tools and expertise for agencies across the globe.
Customer support is very responsive and they are always making updates to improve the product. As a solo firm this program has been a great fit and very affordable.
My only complaint is downloading data is virtually impossible. We needed to duplicate our documents and had a really hard time doing so.
The best feature we love is the case management as it is super easy for us to retrieve the requested document as and when asked by the client.
So, a client with multiple cases, is an issue. Drafting of documents is horrible.
They take good care of me and I can see from updates that they are always working to improve the user experience. I am just SO PLEASED with MyCase.
The reports could be easier to follow/understand. It seems all the reports would be related, but it gets confusing.
I have been using it for years. They continue to make improvement and we are very happy with the product.
Even worse, they are pretending like they own their "themes" so that I cannot simply migrate my website to an affordable site. I haven't made a lot of mistakes in life, but MyCase was one of them.
I'm a happy costumer and recommend it to most businesses. I absolutely adore it and I'm a Chase Campion today thanks to support and our lovely Chase Account Manager[SENSITIVE CONTENT.
At a stage we struggled with getting staff to fill in timesheets. After some time, they did do this but then filled it in incorrectly, this messed up our figures.
Chase have been fantastic, from my first email to guiding us through the set-up process and now, with talking us through how to get the best out of reporting for our business needs.
Once a work type or task is added, it remains forever, even if it has been made obsolete.
The staff are friendly, they know what they are doing. A very professional and pleasant experience.
I dont have anything that I dislike about the software.
The best feature of Chase is the amazing support team - there are similar products in the market, at similar pricing but what sets Chase apart is the wonderful service we get for the support teams.
There is the odd occasion it is slow but that could also be connectivity issues.
Amal: My name is Amal. I'm an attorney at a small law firm and I give MyCase a rating of 5-stars. Prior to using MyCase, we used to use Clio software management. Clio was just a little bit more expensive, and to get all of the features that MyCase has under one price, we had to keep upgrading and purchasing separate items. MyCase was a game changer for our estate planning and probing practice. MyCase was very user-friendly. It had a lot of features, everything that we really needed. Everything was in one place, including billing, communications with clients, document collection. And clients actually love MyCase because they have their own client portal where they can access all of their documents, upload their own, and access their invoices and other tasks on their case. Transitioning from Clio to MyCase was a very easy process. People from MyCase reached out and supervised the whole process. They walked us through kind of collecting all of the information and data they needed and transferred it over to MyCase. It was a pretty straightforward process. And just kind of starting with MyCase was very easy, as I said. It's very user-friendly. And yeah, it's very easy to use. If you are looking for a software to streamline your practice, organize your tasks, and really just keep your staff on task and calendar, MyCase is the one for you.
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