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OneDesk vs Businessmap: Which is a better fit?

Updated on February 9th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 28,644 reviews from Project Management users.
% Fit
Not enough reviews
Feature ratings
Task Management
4.5
Project Planning/Scheduling
4.2
Multiple Projects
5.0
API
--
Commenting/Notes
--
% Fit
Not enough reviews
Feature ratings
Task Management
4.8
Project Planning/Scheduling
4.5
Multiple Projects
4.7
API
--
Commenting/Notes
5.0
User satisfaction
4.3
User reviews11
Ease of use
4.0
Functionality
4.5
Value for money
4.1
Customer support
4.1
4.8
User reviews211
Ease of use
4.7
Functionality
4.7
Value for money
4.6
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Small and mid-sized businesses as well as departments at large enterprises use OneDesk. OneDesk is frequently used by project managers, customer service managers, IT, help desk.

The A+ Business Agility platform that helps your entire company align on goals and deliver quality work faster. Our verticals include Aerospace, Healthcare, Technology, Energy, Retail, Banking & more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
115614
5 screenshots
148476
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

OneDesk

Top Features
34/47
  • Availability Management
  • Document Management
  • Forecasting
  • Key Performance Indicators
  • Mobile App
  • Productivity Analysis
  • Recurring Tasks
  • Remote Support
  • Risk Management
  • Tagging
  • Testing/QA Management
  • User Management
  • Version Control
  • Access Controls/Permissions
  • Activity Dashboard
  • Agile Methodologies
  • Alerts/Notifications
  • API
  • Billing & Invoicing
  • Budget Management
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Feedback Management
  • File Sharing
  • Gantt/Timeline View
  • Idea Management
  • Issue Management
  • Kanban Board
  • Milestone Tracking
  • Multi-Channel Communication
  • Multiple Projects
  • Portfolio Management
  • Prioritization
  • Project Planning/Scheduling
  • Reporting/Project Tracking
  • Resource Management
  • Task Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Workflow Management
See All features
Hide Project Management Software Features -

Businessmap

31/47
Show Project Management Software Features +

OneDesk

--

Businessmap

OneDesk
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Businessmap
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
OneDesk
  • By OneDesk
  • Located in Canada
  • Founded in 2008
Businessmap
  • By Businessmap
  • Located in Bulgaria
  • Founded in 2008
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