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Small to Medium sized accommodation properties (hotel, motel, resort, Inn & B&B) looking to manage all guest records, reservations & online presence with an easy-to-learn, and simple-to-use tool.
Hotels, Rooms-To-Rent, Camping sites, Vacation Rentals
We truly appreciate the access to support as needed but, also their willingness to implement suggestions regarding the system. Simple to use, very good training and easy to navigate.
Unable to update all room types when changing rates if some rooms are sold out. Rate field is blank if the room is sold out...so if the room reopens via cancels, it will default to the wrong rate.
The transition was seamless, and our rep was wonderful in training us and helping to get everything working just right. We are a larger than normal B&B, having 18 rooms.
We had a problem where the on-line booking allowed a customer to book a room, pay nothing, and get a confirmation saying "PAID IN FULL" even though no payment was made.
This enables us to base decisions on data rather than gut feeling. The support we have received from GP has been nothing short of excellent and we very pleased with all the help they have provided.
Probably the worst software I have ever worked with for a small property.
GuestPoint is perfectly suited for medium to small properties. It provides a fully functional cost effective solution for your property management requirements.
There are no features of GuestPoint that I dislike. I find it easy to understand and navigate all the tabs in the programme.
I am really happy using Hotelist. It is easy and understandable and I believe a wonderful tool for all users.
I am solving overbooking reservations , that means bad feedbacks.
Friendly to use, saving time, upgade quality of services to my customers, good suport every time needed, nice interface.
Most of the issues that I had a problem with, were solved with the last upgrade.
Great application and service. Very good and helpful assistance by executive every time.
We had problems with viewing our property via mobile but that has been addressed and fixed in the latest releases.
Everything I like so much email automations it helps me so much. I like the channel manager settings it's very easy to change prices restrictions and availability, housekeeping everything.
In addition to the above the PMS also offers integration with a POS app which allows us to automatically synchronize charges from the F&B departments to the guest rooms.
Prioritize real-user-identified key features according to your needs to find your best fit.
GuestPoint
Hotelist
Top FeaturesGuestPoint
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Hotelist
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