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With Rosemark, home care agencies can schedule caregiver shifts with ease, create care plans, post jobs, record sales contacts, track & measure referrals, plan & assess marketing efforts, and more!
EMR solution that assists midsize to large healthcare organizations with clinical management, scheduling, billing and payroll.
My overall experience has been great. When i have to call with any question or issues I am always met with professional and friendly staff who always go above and beyond to help me.
This is very confusing and causes more work if we are not logged in.
I have been very happy with the overall system and the support and help that I get from the team. It has helped me streamline the business and it also is helping me with EVV.
Since we have been a consistent customer of our electronic biller for years, we know that the problem must have been on our software provider's end.
Rosemark tech department respond very quickly to messages. The dept is very helpful, very polite, and very positive and willing to help.
I don't think there are any features that are missing or coul be improve at this time. I don't find aspects of the softwear that are difficult to use.
Rosemark has great training videos and a wonderful users guide. The best thing about this system is that Rosemark truly listens to feature requests.
I wish you could get past the HIPPA requirement for logging out every so often. It is frustrating to say the least.
I was excited about the product initially and thought it had most of the features that I needed to be successful with the Home Health Care realm.
We no longer have a support person assigned to us and we are lost. The recorded videos and printed instructions are so poorly organized we spend too much time searching for what we need.
Kantime is overall a good quality product for scheduling and invoicing and the overall experience was positive.
There is no "undo" button. If I accidentally erase something, I have to completely redo it manually.
Kantime is a great asset to our home care agency. Makes scheduling/billing/payroll so much easier than doing everything by paper.
The remote training they offer at purchase is only recorded videos. We did not fully understand this and were very disappointed.
Excellent software for home care and care management.
I had multiple meetings with their implementation d and I requested that my account be looked at and I have a conversation with someone who could relook at the clients and the charges each month.
Debbie: Hi, I'm Debbie. I am the owner and director of a senior home care company, and I give Rosemark scheduling a five out of five. When we started our company in 2008, there were several different scheduling programs to choose from. After interviewing several and meeting with several at a conference, we landed on Rosemark System because Rosemark offered the highest internet technology at the time. In 2008, Rosemark was the only system that was completely online. That was important to us, and the reason that we chose them. Rosemark has stayed on top of advancing technology, and we are still happy with their services in 2020. Rosemark is very user-friendly. Myself and my employees are all over the age of 50, and we have had no problem integrating into Rosemark, training with Rosemark. They offer ongoing training on a weekly basis. They have a very easy to use system, a user guide system. They've really been easy to use. If you're looking for a system, I would encourage you to ask the questions, where is the tech department? If I call Rosemark and I want to have a new system, or a new option added, I'm talking to the place where the techs are. I'm not getting an answer of, "I'll put a ticket in for that." That's that's not what happens with Rosemark. when you call, the person you're talking to fully understands every aspect of the system, knows what's available, knows what is currently on their list of upcoming features. Very often when we ask for a feature, it's on the list and coming up soon, and they're quick to turn those around. It is a technology world, so I'm not saying they turn it around in a day, but they'll turn it around in a couple of months and you'll have the features that you need.
Rosemark
Top FeaturesKanTime
Rosemark
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KanTime
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