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Class registration, members & donors, certifications, A/R, and reporting for continuing education, non-profits, recreational classes, and afterschool programs. Easy to use with easy payment options.
Advancement and alumni relations teams within universities, K-12 schools, non-profit institutions find our platform a perfect fit for their engagement and fundraising efforts.
The technical support from ProClass is outstanding. The trainers are also very polite and supportive -- best technical support I've received in years.
Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly.
I am still discovering features and as I can I add them to my knowledge base. I truly appreciate their kind and encouraging customer service team that help me with any questions I have.
Far too many of our students complain about not knowing their password and we can no longer provide that to them.
ProClass has been a huge asset for us. Overall it is a great system, and the support is really outstanding, so we can always count on having answers to our questions.
Refused to refund my money. Absolute scam - literally any other company will give you a free 30-day trial...Proclass doesn't offer this, obviously because no one would sign up afterward.
It has been a great asset to help us manage the array of classes that we offer, and has an array of customization opportunities and features that we didn’t have previously.
Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement.
Our overall experience with AlmaBase is very favorable and positive. They have been a welcomed addition and partner to our school.
I've accidentally moved by cursor more than once while scrolling and had to fix a mistake, then do what I was trying to do.
Almabase team provides great service and is always available to answer our queries and helps us navigate through the best options for solving our requirements.
Also, masking of personal email ids put my fears of spamming to rest.
The platform helps us easily connect with automation features and the ability to customize pages. Customer service was excellent from the sales call to when we launched the site.
There is very little to dislike. Being pickey, I can say that the back-end of the platform does not always work the way I would want it to work.
My overall experience with Almabase has been phenomenal. I love the way my customer success manager is always there for me whenever I have a question or need help troubleshooting anything.
Limited templates to choose from and cannot incorporate different features from different templates into one to suit your needs/preferences.
Speaker 1: Hi, my name is Camille. I'm the director of Alumni Engagement for Ranney School, and I would give Almabase a five out of five star rating. I haven't used any other alumni-specific software products prior to using Almabase, but I have extensive research and experience using other CRM systems, including Raiser's Edge and Salesforce. Ranney School decided to invest in Almabase software several years ago with the increasing need to engage and reengage with our alumni community. And it's been an initiative that we've continued forward, and the software has helped us tremendously. Almabase was incredibly easy and simple to integrate with our current organization. At first, all we had to do was provide an Excel list of all of our alums, and the partners in the backend at Almabase worked quickly to upload that information. As information is new or needs to be added, it's incredibly simple to do such thing. And what I appreciate the most is Almabase's ability to integrate with other softwares like Raiser's Edge. So our current database with all of our constituent information is easily connected with Almabase, so there isn't duplicating efforts back and forth. My advice to anyone considering Almabase is to definitely give it a look, go through the trial and understand its capabilities. And if you see anything that you wish it did do, definitely mention it to it because the developers are consistently making new changes and they value everyone's feedback. So I definitely think it's a software worth your investment.
Prioritize real-user-identified key features according to your needs to find your best fit.
ProClass
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ProClass
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