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Rehab therapy practices - physical, pediatric, occupational, speech language pathology, ABA, & chiropractic. Across outpatient ambulatory therapy, assisted living, home health, & teletherapy settings.
A clinic app designed for health practitioners who value their time, enjoy flexibility in their software and appreciate design quality.
My overall experience with Practice Pro is good. I have used other EHR systems and this is by far the best in regards to customization, ease of use on the therapist, and efficiency.
When they first did this, I had headache issues. Now, it's just a distraction.
I really like the ease of scheduling patients and how everything is one or two clicks away. I also like Physiotec; the program is very helpful with great pictures and instructions.
Try to avoid having the same feature in several different areas. That can actually become more confusing.
The fact that I can make it everything I want it to be is wonderful. Customer service is usually extremely supportive and I feel like they take into account my opinions as a therapist.
There is way too much room for error; providers are able to unlock notes after locking them to change the documentation. Instead of unlocking and re-locking, they should have to do an amended note.
We love the support team at PT Practice Pro. The software is intuitive, user friendly, and provides fantastic reporting.
It becomes awkward to communicate back and forth utilizing followups only.
I like that the customer service is excellent and will answer any question we have. We love the ease of the program.
I accidentally put a duplicate note for a patient and there is no way to remove it.
I love the upgrade for the online booking, looks great and like that I can put some information now.
Client merge cannot be undone, some clients have trouble with getting emailed receipts.
Great price and has all the features I need. I like that I have the option to 'add on' certain things for an additional price if I want them.
Only dislike that I have is when hovering over calendar, it brings up clients info - hard to see the whole schedule - however this is very minor and easily fixed by moving the curser.
Overall, great system for me and easy for my patients to use. With telehealth and a few other specific implementations, it would be perfect.
Insurance details could be more specific on the intake forms. Perhaps a drop down box to select the insurance company and then the insurance companies specific boxes required to fill in.
Noel W.: Hi, I'm Noel. I am a registered acupuncturist and yoga instructor. And I give Noterro a five-star rating. And for more reviews like this, click below. So when I started up my private practice, there were a few other software programs available, like the Jane app. I had looked into them, but didn't use them because what I was looking for, ideally was the note-taking piece of the application. So I really wanted something that could be in the SOAP note form, which is Subjective, Objective, Assessment and Plan. And I didn't find any other apps had what I was looking for. So the reason I chose Noterro was it was one of the first note-taking programs and applications that I could make work with traditional Chinese medicine and acupuncture language. So in order to communicate effectively with other healthcare providers like physical therapists or chiropractors, I needed to be able to translate Chinese medicine language into that SOAP note format. And Noterro was amazing at being able to translate that, and helping me to add the tags and add the language that I needed to make effective notes. Noterro was amazingly simple. I signed up, and I think I had a free month initially to try it out. I think I was one of the first acupuncturists to use Noterro, to know Noterro's program when they first launched. The support was incredible. Anytime I had a little problem, I'm not really tech-savvy and I wasn't sure how to use a feature in Noterro, they immediately responded to me via email, and if I needed, by telephone. So I try to get all of my colleagues to sign up for Noterro. I love the manageability of the calendar. My clients love that they can book all of their appointments online. The billing and the integrated billing system that they use with Bambora and Square are seamless. The calendar integration, whether using Google or iCalendar, is fabulous, email responses. So I really try to get my colleagues and encourage them to give Noterro a try. And I have to say that the best thing about it is their customer support. I usually have Nick reach out to me with answering any tech problems I have. And again, they're so quick to get back to me and help me with any problems that I do have. I also love the forms and the form availability. So not only do they offer an initial medical history, but you can tweak it and change it to meet whatever you need and whatever information you need for your clients. During the pandemic, they created a COVID-19 screening form that we were just able to easily use and email out to every client with their appoint reminder. So I encourage everyone who is in the healthcare field, who's looking for a note-taking program and scheduling program, to check out Noterro.
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