# Compare Coupa vs Dynamics 365 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Coupa and Dynamics 365 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/115928-157279/Coupa-vs-Dynamics-365 --- # Coupa vs Dynamics 365 Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CoupaDynamics 3652/4 selected [Coupa](https://www.capterra.com/p/115928/Coupa/)[4.0 (126)](https://www.capterra.com/p/115928/Coupa/reviews/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) [## Coupa](https://www.capterra.com/p/115928/Coupa/)[4.0 (126)](https://www.capterra.com/p/115928/Coupa/reviews/) Starting Price $2500.00/month Value-for-Money 3.8 Functionality 3.9 Ease of Use 3.9 Customer Service 3.9 Reviews Sentiment Based on [126 reviews](#user-reviews) Positive 101 Neutral 10 Negative 15 [## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting Price $50.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [5,819 reviews](#user-reviews) Positive 5,135 Neutral 549 Negative 135 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Invoice Creation 3.8 Invoice Processing 4.0 Payment Processing NA Credit Card Processing NA Quotes/Estimates NA \--%Fit Missing features Feature ratings Invoice Creation 4.5 Invoice Processing 4.3 Payment Processing NA Credit Card Processing NA Quotes/Estimates NA User satisfaction User satisfaction 4.0 User reviews[126](https://www.capterra.com/p/115928/Coupa/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.8 Customer support 3.9 User satisfaction 4.4 User reviews[5,819](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $2500Per Month - Free version - Free trial Price starts from $50Per User, Per Month - Free version - Free trial Best for Best for Spend management platform that assists businesses across automotive, banking, healthcare, and retail, among other industries with direct and indirect spending. Best for Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## User reviews Pros & cons AR Aleidy R. Risk and Assurance Auditor II > "Coupa excels in delivering a unified platform for procurement, invoicing, and expense management,..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6382004) VR Verified Reviewer Web designer > "While convenient, the app can be buggy or inconsistent—slow loading times, issues attaching..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6818845) CB Cooper B. Accounting > "I like the organization that they provide when uploading invoices for our vendors." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7107845) SF Sergi F. Customer Service Administrator > "The implementation took longer than we expected, and getting our non-techy staff to actually use..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7084429) Mai M. Managing Director > "It became incredibly helpful and is now vital part of my invoicing!" [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7080312) PD Pat D. Sr. Director > "Coupa is important for what we use it for, but it isn't the friendliest user interface and makes..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6816497) AR Aleidy R. Risk and Assurance Auditor II > "Additionally, since it is cloud-based, users can access from anywhere, ensuring flexibility and..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6382004) TC Triston C. Maintenance > "Coupa can be slightly cumbersome for ordering from the odd one off purchase of items." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6859398) VR Verified Reviewer Director > "e. Single sign in authentications through okta, super secure way of working" [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6446549) SR Sunita R. Product Marketing Manager > "If you have to setup a new purchase order, looking through inventory for a company as large as..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6444747) RK Rajneet K. Accounts Payable executive > "I had a really good experience using Coupa as an accounts payable executive." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7017057) Mai M. Managing Director > "I was nervous about learning the program and was worried about a learning curve!" [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7080312) RS Raj S. President > "Streamlined navigation offering comprehensive, single point visibility. " [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6726411) JH Jill H. Writer > "I constantly fijd myself searching around just trying to figure out what to do even though I do..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6512840) BY Brittany Y. Manager > "It is pretty easy to search through past invoices and drill down for more information." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6336088) DJ Doina J. Accountant > "I wasted a lot of my time to create a profile (1 hour)." [See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___6515220) AZ Alexander Z. CRO > "It allowed us to work with a large client, and was possible to use." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6679873) SF Sergi F. Customer Service Administrator > "That said, getting there wasn't fun." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7084429) DD Dilip D. Senior QA Engineer - Salesforce > "The way it is implemented is very User friendly and it can be integrated with other tools as well." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6607898) CC Candice C. Senior Project Manager > "The product, customer experience & user interface are all terrible, Not to mention all Customer..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6500472) Matthew P. Founder > "The platform is easy to use and will save you time on invoicing." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6743063) SH Shannel H. Dispatch > "Hard to navigate throughout the program." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7012351) ES Ellie S. Senior Marketing Campaigns Lead > "I was glad to be able to submit my expenses and it was thorough" [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6782589) DJ Doina J. Accountant > "It asks information that is not relevant" [See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___6515220) ZH Zachary H. EHS Manager > "Relatively easy to use product, little difficulty using it once you get used to the features." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6801244) DJ Doina J. Accountant > "The customer service didn't help at all. " [See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___6515220) ZH Zachary H. EHS Manager > "Relatively easy to use product, little difficulty using it once you get used to the features" [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6801244) AR Andrew R. CEO > "Multiple errors mean it is impossible to oboard. " [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6497851) NS Nathalie S. Broker Assistant > "I love that this is a comprehensive solution for all supply chain needs." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6258603) VR Verified Reviewer Director > "It tends to have a broken path" [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6446549) SDS Sekou Djibril S. Fondateur Président de CSK > "Ultimately, Coupa is a solid choice for businesses looking to improve their expense management and..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4615819) SO Sandra O. Admin > "HORRIBLE, UNABLE TO COMMUNICATE, we do plumbing services for $ 295.00, but I have to pay coupa $..." [See full review](https://www.capterra.com/p/115928/Coupa/#GetApp___4866490) BB Bhavik B. CMMS Specialist > "Keep records of all your data which opens endless opportunities of business optimization." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4230676) AR Andrew R. CEO > "Inpossibke to use as there are so many errors. " [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6497851) SDS Sekou Djibril S. Fondateur Président de CSK > "It can help businesses save time, reduce errors, and make more informed decisions." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4615819) SH Shannel H. Dispatch > "Not very user friendly." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7012351) SDS Sekou Djibril S. Fondateur Président de CSK > "Coupa is a very effective expense management software that offers many benefits for businesses." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4615819) ML Mathieu L. Recruiter > "It's not really intuitive and the process can be very long" [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6715681) SDS Sekou Djibril S. Fondateur Président de CSK > "Overall, Coupa software is a great solution for companies looking to improve their expense..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4615819) WS Whitney S. Senior Director > "I find Coupa to be a poorly designed product, difficult to use, lacking many basic features, and..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4785800) BB Bhavik B. CMMS Specialist > "It is easy to use for day to day activities, featuring filters to save ample time kn searing..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4230676) ES Ellie S. Senior Marketing Campaigns Lead > "ux and it’s complicated to use" [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6782589) Hossain Md S. Customer Manager > "Coupa Expense has been a great software for our company to manage the spent smartly with a full..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___3309610) PG Patrick G. Consultant > "The primary thing is that Coupa has a really expensive pricing structure." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6215783) VR Verified Reviewer Safety specialist > "The user interface is good and it allows real time tracking of your transactions." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___2945706) OE Oliver E. Market Research Manager > "It's not very intuitive to use and can be quite difficult to understand what to enter if you're..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6055185) Hossain Md S. Customer Manager > "As an organisation, we really appreciate this platform and would like to suggest others to use..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___3309610) JS Joshua S. Owner > "Invoices never get paid on time." [See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___6250725) KL Kathy L. senior applications manager > "We are able to track invoices and process payments as needed with ease." [See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___2180111) BB Bhavik B. CMMS Specialist > "Multilevel approval stages are time consuming." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4230676) Ep Eyüp Ö. Industrial Engineer > "I think the security systems are also good" [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___3476660) VR Verified Reviewer Finance associate > "Sometimes it hangs and does not respond but it happens rarely" [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4048073) MM Md M. Corporate Affairs Manager > "At NAC, we are happy with the performance." [See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___3315275) VR Verified Reviewer Billing Specialist > "It is also frustrating that the system will not let you recall, void, or dispute an invoice that..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___2959913) EA Erika A. Product Development and Procurement > "Overall, Coupa makes the RFx process faster, easier, and more objective, thus yielding better..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___2469334) MM Md M. Corporate Affairs Manager > "Coupa Expense is one of the updated expense management softwares and I do not find anything as..." [See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___3315275) Ep Eyüp Ö. Industrial Engineer > "They are very good at billing." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___3476660) WS Whitney S. Senior Director > "Well...so far all of the "help" via chat has not been helpful. " [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4785800) BR Barbara R. Consultant > "Coupa is a reliable software, with good security measures." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___2454956) NF Nicholas F. EHS Manager > "The scores that are assigned to an expense report seem to be arbitrary." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___2943240) KL Kathy L. senior applications manager > "Payment procedures are easy to use." [See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___2180111) WS Whitney S. Senior Director > "Well first of \[all\] the last chat person just HUNG UP" [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4785800) KL Kathy L. senior applications manager > "Overall Coupa is user friendly and easy to sue." [See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___2180111) WS Whitney S. Senior Director > "He hung up on me..." [See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4785800) [View Reviews](https://www.capterra.com/p/115928/Coupa/reviews/) Manish C. Microsoft Admin > "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945) VR Verified Reviewer Analyst > "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) LB Lucas B. IT Service Desk Analyst > "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) MG Matt G. Director > "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) VR Verified Reviewer Analyst > "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) RS Radha S. Legal Assistant > "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize workflows,..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MG Matt G. Director > "Functionality and many of the issues still exist, which makes it difficult to use and navigate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) VR Verified Reviewer Analyst > "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) MG Matt G. Director > "I find Dynamics licenses and cost of maintenance are still very expense for the value provided." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) EW Emma W. Assistant Manager > "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966) JS Jack S. Finance Director > "It can feel heavy for teams that only need basic functionality." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372) CT Cameron T. IT Service Desk Analyst > "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact with..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024) KA Khyan A. Manager > "From a value perspective, it can feel expensive if you’re not fully utilising the features." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) LB Lucas B. IT Service Desk Analyst > "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) MM Musa M. Software Developer > "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) RS Radha S. Legal Assistant > "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) EI Eva I. business process analyst > "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) KA Khyan A. Manager > "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) EL Evan L. Regional Business Manager > "The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6400077) LB Lucas B. IT Service Desk Analyst > "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) MJ Monica J. Financial Analyst > "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452) RS Radha S. Legal Assistant > "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between systems." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) Junaid E. National IT Manager > "performance can sometimes lags if not optimized correctly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687) VR Verified Reviewer Owner > "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383) RAL ROSA ARLEIA L. GERENTE > "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007) KA Khyan A. Manager > "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) JK Josie K. Realtor > "Had some security glitches and I was not able to easily retrieve my lost password and get into my account" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807) Eric N. CRM Consultant > "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275) FARES H. Accoutant > "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830) KA Khyan A. Manager > "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) ZB Zakaria B. Sales rep > "The interface can be unintuitive at times, requiring extra effort to navigate and customize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807) Matt S. Activation Manager > "I love that Dynamics 365 allows our team to utilize every single Microsoft tool we could ever need." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7067831) VR Verified Reviewer Marketing Manager CRM > "It can be hard to finetune to specific needs and existing things require rework to business special needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6328571) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) EI Eva I. business process analyst > "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) DT Dolores T. Teacher > "Its integration with the Microsoft suite, customization options, and focus on practical application make it a powerful tool for teaching various business concepts." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6340974) CD Christian D. Manager > "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) EM Ezekiel M. Systems Engineer > "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and improved..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953) AB Andrew B. Used Parts Assistant Manager > "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641) VR Verified Reviewer Power platform developer > "Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366209) MG Matt G. Director > "I also find the reporting is atrocious." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) SK Shamsher K. Vertical Head > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206) DF Denika F. Customer service > "The synching sometimes was off and made it different to find my saved stuff." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770) MW Mateja W. Consultant > "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) PG Phani G. accounts manager > "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223) MM Musa M. Software Developer > "The integration of ERP and CRM capabilities allows managing sales, customer service, finance, and operations from a single, unified platform." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) TY Teresa Y. Project Manager > "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195) KM Karl M. CISO > "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356) KA Kalli A. Instructor > "Could be a little time consuming first couple of times you use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742) DR David R. Innovation director > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060) VR Verified Reviewer designer > "Solution costs can be somewhat steep, especially for small organizations." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667) RR Rachid R. business development manager > "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898) SA Steven A. Multimedia Specialist > "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518) SS Sophie S. Operations Manager > "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988) JrmC Jérôme C. Data analyst > "The solution is light and not customizable enough" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499) IS Intiaj S. Owner > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800) JA Jaime A. Owner > "I am a very small oen employee business and the cost is too much for me at the moment" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6370630) MT Mary T. President > "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212) RA Rizwan A. Development Manager > "Dynamics 365 can be complex to navigate and configure, it may have high costs, and there are limitations to customization options" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4834212) SS Sergio S. Ports Operations Manager > "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752) MW Mateja W. Consultant > "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) Sebastian P. Chief Marketing and Customer Experience > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818) AB Aaron B. Manufacturing Engineer > "I have not migrate into new outlook because of this." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6829594) AS Ajay S. Recruitment Manager > "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) KC Kajo C. Ecom Exec > "The learning curve is steep, especially if you aren't used to MS way of doing things." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828) Hicham M. Freelance Character Designer > "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765) JP Jose P. Senior Editos > "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695) BJC Barbara Jessica C. Marketer > "I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6359524) VR Verified Reviewer Principal > "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125) AV Alexandra V. People Business Partner > "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) VR Verified Reviewer Health care administrator > "Implementation could be complex without proper training and learning." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952) VR Verified Reviewer Analyst > "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) SE Santiago E. Coordinador de bodega > "I consider the cost of one professional license is a bit expensive" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023) KA Khyan A. Manager > "From an SDR lens, the biggest win is visibility and structure in the sales pipeline." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) RM Rodney M. Kitchen and appliances installation > "The outlook email , is very annoying, you never see when arrived the email" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6474055) RK Ritesh K. freelancer > "Microsoft software works natively with other applications, making integrations with externals in the same environment easy, such as calendar management." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6424779) SM Seriana M. Estimator > "There are long lag times and the processing times can take a while and sometimes there is a disconnect and the process has to be restarted" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4974298) Eric T. Manager, Project Management Office > "In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. " [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353) RG Rne G. Sales > "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356) [View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/) ## User interface [Coupa](https://www.capterra.com/p/115928/Coupa/) 4.05 (126) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) 4.37 (5,819) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Coupa 11/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/115928/Coupa/#features) Dynamics 365 Top features 16/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/157279/Dynamics-365/#features) ### Recognition Coupa is recognized as a top-rated tool in 2 Capterra Shortlist reports Dynamics 365 is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Coupa Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dynamics 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Coupa - By Coupa Software - Located in United States - Founded in 2006 Dynamics 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Coupa](https://www.capterra.com/p/115928/Coupa/)[4.05 (126)](https://www.capterra.com/p/115928/Coupa/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,395)](https://www.capterra.com/p/207944/PayPal/reviews/) $2500/month Price $0.29 3.9 Features 4.6 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115928-207944/Coupa-vs-PayPal) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $50/month Price $38/month 4.3 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/157279-190778/Dynamics-365-vs-QuickBooks-Online) [Coupa](https://www.capterra.com/p/115928/Coupa/)[4.05 (126)](https://www.capterra.com/p/115928/Coupa/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $2500/month Price $38/month 3.9 Features 4.3 3.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/115928-190778/Coupa-vs-QuickBooks-Online) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $50/month Price $25/month 4.3 Features 4.4 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365) [Coupa](https://www.capterra.com/p/115928/Coupa/)[4.05 (126)](https://www.capterra.com/p/115928/Coupa/reviews/) vs [Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (604)](https://www.capterra.com/p/268623/Abby/reviews/) $2500/month Price €0.01/month 3.9 Features 4.6 3.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/115928-268623/Coupa-vs-Abby) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) $50/month Price $39/month 4.3 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-157279/Jobber-vs-Dynamics-365) [Coupa](https://www.capterra.com/p/115928/Coupa/)[4.05 (126)](https://www.capterra.com/p/115928/Coupa/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,290)](https://www.capterra.com/p/120109/Xero/reviews/) $2500/month Price $25/month 3.9 Features 4.3 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/115928-120109/Coupa-vs-Xero) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) $50/month Price $9/month 4.3 Features 4.5 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-157279/monday-com-vs-Dynamics-365) [Coupa](https://www.capterra.com/p/115928/Coupa/)[4.05 (126)](https://www.capterra.com/p/115928/Coupa/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,637)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $2500/month Price $2210/year 3.9 Features 4.4 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/115928-174984/Coupa-vs-QuickBooks-Enterprise) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/) $50/month Price $31.1/month 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365) [Coupa](https://www.capterra.com/p/115928/Coupa/)[4.05 (126)](https://www.capterra.com/p/115928/Coupa/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/) $2500/month Price Contact vendor for pricing 3.9 Features 4.2 3.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/115928-135757/Coupa-vs-NetSuite) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $50/month Price $10.99/month 4.3 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/157279-184581/Dynamics-365-vs-Asana-PM)