# Compare Coupa vs Refrens 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Coupa and Refrens based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/115928-204191/Coupa-vs-Refrens

---

# Coupa vs Refrens Features and Cost Comparison

Last updated June 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CoupaRefrens2/4 selected

[Coupa](https://www.capterra.com/p/115928/Coupa/)[4.0 (130)](https://www.capterra.com/p/115928/Coupa/reviews/)

[Refrens](https://www.capterra.com/p/204191/Refrens/)[4.9 (225)](https://www.capterra.com/p/204191/Refrens/reviews/)

[## Coupa](https://www.capterra.com/p/115928/Coupa/)[4.0 (130)](https://www.capterra.com/p/115928/Coupa/reviews/)

Starting Price

$2500.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.8

Customer Service

3.8

Reviews Sentiment

Based on [130 reviews](#user-reviews)

Positive

103

Neutral

11

Negative

16

[## Refrens](https://www.capterra.com/p/204191/Refrens/)[4.9 (225)](https://www.capterra.com/p/204191/Refrens/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [225 reviews](#user-reviews)

Positive

223

Neutral

1

Negative

1

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,533 reviews from billing and invoicing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Invoice Creation

3.8

Invoice Processing

3.9

Payment Processing

NA

Credit Card Processing

NA

Quotes/Estimates

NA

83%Fit

High performer

Feature ratings

Invoice Creation

4.8

Invoice Processing

4.9

Payment Processing

4.8

Credit Card Processing

4.3

Quotes/Estimates

4.6

User satisfaction

User satisfaction

4.0

User reviews[130](https://www.capterra.com/p/115928/Coupa/reviews/)

Ease of use

3.8

Functionality

3.9

Value for money

3.8

Customer support

3.8

User satisfaction

4.9

User reviews[225](https://www.capterra.com/p/204191/Refrens/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$2500Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Spend management platform that assists businesses across automotive, banking, healthcare, and retail, among other industries with direct and indirect spending.

Best for

MSMEs, SMEs, Small Business, Consultancy, Agencies. Startups, Service Industry Businesses, Manufacturing Businesses, Traders, Wholesalers,

## User reviews

Pros & cons

AR

Aleidy R.

Risk and Assurance Auditor II

> "Coupa excels in delivering a unified platform for procurement, invoicing, and expense management, making..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6382004)

MM

Molly M.

Marketing Specialist

> "The invoice organization is confusing, and the steps needed to complete and close out tasks are at times..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7158844)

DM

Denisha M.

Maintenance Administrator

> "Overall, Coupa stands out because it is easy to learn, cost-effective, feature rich, efficient in..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7167655)

SF

Sergi F.

Customer Service Administrator

> "The implementation took longer than we expected, and getting our non-techy staff to actually use it..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7084429)

CB

Cooper B.

Accounting

> "I like the organization that they provide when uploading invoices for our vendors."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7107845)

TC

Triston C.

Maintenance

> "Coupa can be slightly cumbersome for ordering from the odd one off purchase of items."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6859398)

Mai M.

Managing Director

> "It became incredibly helpful and is now vital part of my invoicing!"

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7080312)

VR

Verified Reviewer

Web designer

> "While convenient, the app can be buggy or inconsistent—slow loading times, issues attaching receipts, or..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6818845)

AR

Aleidy R.

Risk and Assurance Auditor II

> "Additionally, since it is cloud-based, users can access from anywhere, ensuring flexibility and..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6382004)

SR

Sunita R.

Product Marketing Manager

> "If you have to setup a new purchase order, looking through inventory for a company as large as ours is a..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6444747)

VR

Verified Reviewer

Director

> "e. Single sign in authentications through okta, super secure way of working"

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6446549)

PD

Pat D.

Sr. Director

> "Coupa is important for what we use it for, but it isn't the friendliest user interface and makes it hard..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6816497)

RK

Rajneet K.

Accounts Payable executive

> "I had a really good experience using Coupa as an accounts payable executive."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7017057)

Mai M.

Managing Director

> "I was nervous about learning the program and was worried about a learning curve!"

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7080312)

RS

Raj S.

President

> "Streamlined navigation offering comprehensive, single point visibility. "

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6726411)

JH

Jill H.

Writer

> "I constantly fijd myself searching around just trying to figure out what to do even though I do thebsame..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6512840)

AZ

Alexander Z.

CRO

> "It allowed us to work with a large client, and was possible to use."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6679873)

DJ

Doina J.

Accountant

> "I wasted a lot of my time to create a profile (1 hour)."

[See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___6515220)

DD

Dilip D.

Senior QA Engineer - Salesforce

> "The way it is implemented is very User friendly and it can be integrated with other tools as well."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6607898)

SF

Sergi F.

Customer Service Administrator

> "That said, getting there wasn't fun."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7084429)

Matthew P.

Founder

> "The platform is easy to use and will save you time on invoicing."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6743063)

CC

Candice C.

Senior Project Manager

> "The product, customer experience & user interface are all terrible, Not to mention all Customer Service..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6500472)

ES

Ellie S.

Senior Marketing Campaigns Lead

> "I was glad to be able to submit my expenses and it was thorough"

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6782589)

SH

Shannel H.

Dispatch

> "Hard to navigate throughout the program."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7012351)

ZH

Zachary H.

EHS Manager

> "Relatively easy to use product, little difficulty using it once you get used to the features."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6801244)

DJ

Doina J.

Accountant

> "It asks information that is not relevant"

[See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___6515220)

ZH

Zachary H.

EHS Manager

> "Relatively easy to use product, little difficulty using it once you get used to the features"

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6801244)

DJ

Doina J.

Accountant

> "The customer service didn't help at all. "

[See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___6515220)

BY

Brittany Y.

Manager

> "It is pretty easy to search through past invoices and drill down for more information."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6336088)

AR

Andrew R.

CEO

> "Multiple errors mean it is impossible to oboard. "

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6497851)

NS

Nathalie S.

Broker Assistant

> "I love that this is a comprehensive solution for all supply chain needs."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6258603)

VR

Verified Reviewer

Director

> "It tends to have a broken path"

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6446549)

SDS

Sekou Djibril S.

Fondateur Président de CSK

> "Ultimately, Coupa is a solid choice for businesses looking to improve their expense management and have..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4615819)

AR

Andrew R.

CEO

> "Inpossibke to use as there are so many errors. "

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6497851)

BB

Bhavik B.

CMMS Specialist

> "Keep records of all your data which opens endless opportunities of business optimization."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4230676)

SH

Shannel H.

Dispatch

> "Not very user friendly."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___7012351)

SDS

Sekou Djibril S.

Fondateur Président de CSK

> "It can help businesses save time, reduce errors, and make more informed decisions."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4615819)

ML

Mathieu L.

Recruiter

> "It's not really intuitive and the process can be very long"

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6715681)

SDS

Sekou Djibril S.

Fondateur Président de CSK

> "Coupa is a very effective expense management software that offers many benefits for businesses."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4615819)

WS

Whitney S.

Senior Director

> "I find Coupa to be a poorly designed product, difficult to use, lacking many basic features, and which..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4785800)

SDS

Sekou Djibril S.

Fondateur Président de CSK

> "Overall, Coupa software is a great solution for companies looking to improve their expense management."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4615819)

ES

Ellie S.

Senior Marketing Campaigns Lead

> "ux and it’s complicated to use"

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6782589)

BB

Bhavik B.

CMMS Specialist

> "It is easy to use for day to day activities, featuring filters to save ample time kn searing activities."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4230676)

PG

Patrick G.

Consultant

> "The primary thing is that Coupa has a really expensive pricing structure."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6215783)

Hossain Md S.

Customer Manager

> "Coupa Expense has been a great software for our company to manage the spent smartly with a full proof..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___3309610)

OE

Oliver E.

Market Research Manager

> "It's not very intuitive to use and can be quite difficult to understand what to enter if you're only an..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___6055185)

VR

Verified Reviewer

Safety specialist

> "The user interface is good and it allows real time tracking of your transactions."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___2945706)

JS

Joshua S.

Owner

> "Invoices never get paid on time."

[See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___6250725)

Hossain Md S.

Customer Manager

> "As an organisation, we really appreciate this platform and would like to suggest others to use this..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___3309610)

SO

Sandra O.

Admin

> "HORRIBLE, UNABLE TO COMMUNICATE, we do plumbing services for $ 295.00, but I have to pay coupa $ 549 to..."

[See full review](https://www.capterra.com/p/115928/Coupa/#GetApp___4866490)

Ep

Eyüp Ö.

Industrial Engineer

> "I think the security systems are also good"

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___3476660)

BB

Bhavik B.

CMMS Specialist

> "Multilevel approval stages are time consuming."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4230676)

MM

Md M.

Corporate Affairs Manager

> "At NAC, we are happy with the performance."

[See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___3315275)

VR

Verified Reviewer

Finance associate

> "Sometimes it hangs and does not respond but it happens rarely"

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4048073)

EA

Erika A.

Product Development and Procurement

> "Overall, Coupa makes the RFx process faster, easier, and more objective, thus yielding better results."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___2469334)

VR

Verified Reviewer

Billing Specialist

> "It is also frustrating that the system will not let you recall, void, or dispute an invoice that may..."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___2959913)

Ep

Eyüp Ö.

Industrial Engineer

> "They are very good at billing."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___3476660)

MM

Md M.

Corporate Affairs Manager

> "Coupa Expense is one of the updated expense management softwares and I do not find anything as..."

[See full review](https://www.capterra.com/p/115928/Coupa/#SoftwareAdvice___3315275)

BR

Barbara R.

Consultant

> "Coupa is a reliable software, with good security measures."

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___2454956)

WS

Whitney S.

Senior Director

> "Well...so far all of the "help" via chat has not been helpful. "

[See full review](https://www.capterra.com/p/115928/Coupa/#Capterra___4785800)

[View Reviews](https://www.capterra.com/p/115928/Coupa/reviews/)

KM

Kenneth M.

Manager

> "The platform saves time and keeps everything organized in one place, making daily business operations smoother. While there is room for improvement in..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7166048)

KA

Kashish A.

CMO

> "I've tried multiple accounting/invoicing software in past and major issue have been either limitation to create invoice in multiple currencies and the..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7162552)

RA

Riyaz A.

Owner

> "It simplifies the creation of quotations and invoices, and offers clear visibility of due dates, which makes tracking and follow-ups much more efficient."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7141826)

Charan P.

Founder

> "At times, the mobile app navigation feels less intuitive, occasional loading delays happen when handling multiple clients, and customer support response..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7140199)

Shiv M.

Founder

> "The ability to generate real-time reports like P&L, balance sheet, and cash flow gives clear visibility into financial health."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7117674)

SS

Santosh S.

Manager

> "Good, Additionally, advanced integrations and deeper financial customizations remain limited compared to larger platforms, and the reporting features are..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7174901)

NM

Nitin M.

CEO

> "Being cloud-based, it allows our team to access data from anywhere, and the automation features save a significant amount of manual work."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7165379)

Alouis M.

Director of Marketing

> "The paid subscription can feel costly, particularly for small businesses or freelancers who only need a few more features than the free version offers."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7100319)

Sanket J.

VP-Business Development

> "Its primary strength lies in its simplicity and speed—you can generate professional, GST-compliant invoices in under a minute and share them instantly via..."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7132715)

MI

Mukama I.

MANAGING DIRECTOR

> "The paid subscription can feel costly, particularly for small businesses or freelancers who only need a few more features than the free version offers."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7109335)

Alex Owusu A.

Electrical engineering services

> "I particularly use it’s invoice generation feature much, as it help prepare a professional invoice for my clients"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7144123)

RL

Rebecca L.

Owner

> "Sometimes I end up recreating the same invoice multiple times before it finally saves successfully, which can be frustrating."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7113443)

Debadri N.

Partner

> "Also the Refrens associates are very efficient in resolving my issues related to my request for a customised plan tailored for my workflow."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7090029)

CT

Chirag T.

Business Development

> "I was unable to add HSN codes in the quotation, which limited detailed tax classification thats it r"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7089416)

SS

Santosh S.

Manager

> "Clean, User-Friendly Interface: The dashboard is highly intuitive, making it easy for users with no accounting background to generate professional..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7174901)

SS

Santosh S.

Manager

> "Finally, a few premium features are locked behind paid plans, which can feel restrictive for growing businesses."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7174901)

KM

Kenneth M.

Manager

> "I also appreciate the ability to track payments, manage clients, and access records from anywhere through the cloud."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7166048)

RL

Rebecca L.

Owner

> "I wish it were more user-friendly, as it tends to crash frequently. While I wouldn’t necessarily call them “bugs,” there are definitely stability issues."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7113443)

HO

Happiness O.

Founder

> "It makes creating professional invoices fast and helps keep client accounts organized without any hassle."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7162570)

MA

Michael A.

Procurement officer

> "I least liked the limited customization options and occasional delays in receiving updates, which might affect my business."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7026318)

PRP

Praveen Raj P.

WEDDING PHOTOGRAPHER

> "lead capturing feature is very much helpful for me to track my leads and send quotation & invoices instantsly."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7115205)

Kapil A.

IT

> "Offline Functionality: If you often work in areas with poor internet connectivity, the reliance on an internet connection for using Refrens on your phone..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6396076)

Aryan S.

Aerial Cinematographer

> "My experience with refrens has gone very smoothly and it gets my work faster and when clients need the invoices i can quickly generate it or quotation"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7140049)

BA

Benard A.

Sales and Marketing

> "Before 2023, I struggled with inconsistent quotation formats."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7075273)

Balint Istvan S.

Managing Partner, CCO

> "Customer service is responsive and helpful when questions come up, which adds a lot of confidence when using the platform for business invoicing."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7082851)

NA

Nimit A.

Co-Founder

> "Newer freelancers might find the reliance on testimonials a hurdle, and some advanced features of larger platforms are currently lacking."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6780601)

Nicolas L.

Director

> "We moved away from using generic spreadsheets and over-complicated enterprise ERPs to Refrens because it specifically addresses the needs of service-based..."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7113001)

SB

Stephan B.

Self Employed

> "Can't put any deductions in the main field, you have to use a special field for that which does not make cense."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6768395)

KB

Karthik B.

Proprietor

> "It was life saver, I only spend a very little time of billing and other paper works and it helps in reminding me the due invoices which I find is helpful"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7085030)

RS

RAMKESH S.

CEO

> "As i am one of the early users there were alot of minor glitches that I faced sometimes also we cannot have more customization options"

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6791940)

VR

Verified Reviewer

Owner

> "It also makes managing clients and payments in one place extremely convenient, making my workflow more organized and efficient."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7124459)

MM

Mario M.

Mr

> "Lack of customization, time zone difference for agents"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6568866)

MF

Mohd F.

Business owner

> "The clean interface and useful features like client management and tracking make it a great tool for small businesses.”"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7126812)

Marius W.

Owner

> "A lot of menu points are a bit confusing sometimes."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6768233)

RL

Rebecca L.

Owner

> "The platform is simple to navigate, which allows me to quickly create and send invoices without spending a lot of time figuring things out."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7113443)

Kamal T.

CEO

> "There isn't the french language, i need it most of the time to show a better looking Invoice, most of my clients don't speak english."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___4986653)

Adam I.

Exec

> "Creating invoices, tracking payments, and managing clients can be done quickly without confusion."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7132699)

Mohd S.

Web Designer

> "I tried writing on support chat from the dashboard as well but the message fails to send everytime."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6136795)

NM

Nitin M.

CEO

> "The GST support, customizable templates, and client management features are particularly useful."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7165379)

SC

Suhel C.

Store Manager

> "As I have mentioned that when I put item wise discount while I am preparing a quotation it gives a wrong calculation."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___5019695)

Shiv M.

Founder

> "What stands out the most is how automated the entire system is right from invoice generation to bookkeeping and payment tracking."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7117674)

Mohd S.

Web Designer

> "Scammers!!!"

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6136795)

AU

Abrar U.

Support cordinator

> "Overall, Refrens is reliable, efficient, and perfect for freelancers or small businesses who want a simple yet powerful invoicing solution without..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7123807)

BG

Bharat G.

Managing Director

> "Minor field changes are sometimes difficult."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___4711102)

[View Reviews](https://www.capterra.com/p/204191/Refrens/reviews/)

## User interface

[Coupa](https://www.capterra.com/p/115928/Coupa/)

4.02 (130)

[Refrens](https://www.capterra.com/p/204191/Refrens/)

4.88 (225)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Coupa

11/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics

[See all features](https://www.capterra.com/p/115928/Coupa/#features)

Refrens

Top features

41/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics

[See all features](https://www.capterra.com/p/204191/Refrens/#features)

### Recognition

Coupa is recognized as a top-rated tool in 2 Capterra Shortlist reports

Refrens

Best Value Billing and InvoicingSoftware (2023) 

### Deployment & support

Coupa

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Refrens

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Coupa

-   By Coupa Software
-   Located in United States
-   Founded in 2006

Refrens

-   By Refrens Internet
-   Located in India
-   Founded in

## Popular Comparisons

[Coupa](https://www.capterra.com/p/115928/Coupa/)[4.02 (130)](https://www.capterra.com/p/115928/Coupa/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

$2500/month

Price

$0.29

3.9

Features

4.6

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/115928-207944/Coupa-vs-PayPal)

[Refrens](https://www.capterra.com/p/204191/Refrens/)[4.88 (225)](https://www.capterra.com/p/204191/Refrens/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$0

Price

$38/month

4.8

Features

4.3

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190778-204191/QuickBooks-Online-vs-Refrens)

[Coupa](https://www.capterra.com/p/115928/Coupa/)[4.02 (130)](https://www.capterra.com/p/115928/Coupa/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$2500/month

Price

$38/month

3.9

Features

4.3

3.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/115928-190778/Coupa-vs-QuickBooks-Online)

[Refrens](https://www.capterra.com/p/204191/Refrens/)[4.88 (225)](https://www.capterra.com/p/204191/Refrens/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

$0

Price

$0.29

4.8

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/204191-207944/Refrens-vs-PayPal)

[Coupa](https://www.capterra.com/p/115928/Coupa/)[4.02 (130)](https://www.capterra.com/p/115928/Coupa/reviews/)

vs

[Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (604)](https://www.capterra.com/p/268623/Abby/reviews/)

$2500/month

Price

€0.01/month

3.9

Features

4.6

3.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/115928-268623/Coupa-vs-Abby)

[Refrens](https://www.capterra.com/p/204191/Refrens/)[4.88 (225)](https://www.capterra.com/p/204191/Refrens/reviews/)

vs

[Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (604)](https://www.capterra.com/p/268623/Abby/reviews/)

$0

Price

€0.01/month

4.8

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/204191-268623/Refrens-vs-Abby)

[Coupa](https://www.capterra.com/p/115928/Coupa/)[4.02 (130)](https://www.capterra.com/p/115928/Coupa/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,307)](https://www.capterra.com/p/120109/Xero/reviews/)

$2500/month

Price

$25/month

3.9

Features

4.3

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/115928-120109/Coupa-vs-Xero)

[Refrens](https://www.capterra.com/p/204191/Refrens/)[4.88 (225)](https://www.capterra.com/p/204191/Refrens/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,307)](https://www.capterra.com/p/120109/Xero/reviews/)

$0

Price

$25/month

4.8

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-204191/Xero-vs-Refrens)

[Coupa](https://www.capterra.com/p/115928/Coupa/)[4.02 (130)](https://www.capterra.com/p/115928/Coupa/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,659)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$2500/month

Price

$2210/year

3.9

Features

4.4

3.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/115928-174984/Coupa-vs-QuickBooks-Enterprise)

[Refrens](https://www.capterra.com/p/204191/Refrens/)[4.88 (225)](https://www.capterra.com/p/204191/Refrens/reviews/)

vs

[Bookipi](https://www.capterra.com/p/195165/Bookipi/)[4.76 (176)](https://www.capterra.com/p/195165/Bookipi/reviews/)

$0

Price

$0/month

4.8

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/195165-204191/Bookipi-vs-Refrens)

[Coupa](https://www.capterra.com/p/115928/Coupa/)[4.02 (130)](https://www.capterra.com/p/115928/Coupa/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$2500/month

Price

Contact vendor for pricing

3.9

Features

4.2

3.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/115928-135757/Coupa-vs-NetSuite)

[Refrens](https://www.capterra.com/p/204191/Refrens/)[4.88 (225)](https://www.capterra.com/p/204191/Refrens/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,659)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$0

Price

$2210/year

4.8

Features

4.4

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/174984-204191/QuickBooks-Enterprise-vs-Refrens)