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Wholesale and distribution, logistics and supply chain, merchant and trade counter, retail and ecommerce and manufacturing.
Krunchbox is suitable for any manufacturer or supplier servicing the needs of both physical big box retailers and/or ecommerce channels
Great software that helps run our business and drives automation into core businesses processes. It has many great features and is constantly evolving.
The sales pitch is 'you only buy it once and it is for life', no you have to have support and pay for it because things often go wrong.
Improved efficiency through the whole of my business, very customer and user friendly regarding stock availability, back orders, status of individual accounts, reporting is amazing.
The reports are pretty rubbish and you have to pay for any specific report, again £350+vat per report. If you get it and the setup is wrong, they will charge you again.
Support and account management is very responsive and helpful. Overall, it's a great and affordable business management software for SMEs covering most business functions.
Staff in 'Customer Relations' and 'Client Management' have a total disregard for your business, they couldn't care less. Rude, abrupt and I think don't have a lot of time to deal with you properly.
Ease of use, Best support team i have experienced, always developing more useful features, affordable.
Currently, we're stuck in a massive warehouse trying to shift out 500+ orders without any system. You do not want to be that company.
Integration was a very smooth and simple process. Fantastic Customer/IT Support team that are eager to help to ensure you have the best experience in using KB.
The inability to customize reporting and dashboarding2.
Wonderful as on-going training is always available and the Krunchbox team are accessible. Krunchbox provides all of the collated information we require to build success.
Report generation functionality/characteristics that makes data mining unproductive, even frustrating4.
A great system that is well supported but good people on the back end.
Not Applicable as we did not research or entertain any other program.
Love the system, easy to use and drives excellent customer outcomes.
Sometimes it becomes difficult to get the desire formatting without playing with the selections.
Prioritize real-user-identified key features according to your needs to find your best fit.
OrderWise
Top FeaturesKrunchbox
OrderWise
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Krunchbox
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