---
title: "Compare Patriot Software vs Paychex 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Patriot Software and Paychex based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/116050-119841/Patriot-Software-vs-Paychex-Flex"
page_type: "comparison"
language: "en"
---

# Patriot Software vs Paychex Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Patriot SoftwarePaychex2/4 selected

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

[## Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [3,966 reviews](#user-reviews)

Positive

3,847

Neutral

81

Negative

38

[## Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [1,820 reviews](#user-reviews)

Positive

1,436

Neutral

237

Negative

147

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Direct Deposit

4.8

Employee Database

4.7

Data Import/Export

4.5

Mobile Access

1.0

Multi-Country

NA

70%Fit

Missing features

Feature ratings

Direct Deposit

4.7

Employee Database

4.3

Data Import/Export

3.8

Mobile Access

4.4

Multi-Country

NA

User satisfaction

User satisfaction

4.8

User reviews[3,966](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.8

User satisfaction

4.2

User reviews[1,820](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.0

Customer support

3.9

Price starts from

Price starts from

$17Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Patriot Software is designed for small and mid-sized businesses in any industry, plus accountants, bookkeepers, payroll admins, and HR managers who run payroll in-house or for clients.

Best for

Small to large businesses across a broad range of U.S. and European industries, including self-employed individuals and accounting professionals managing client payroll and HR data.

## User reviews

Pros & cons

AL

Abigail L.

Owner, Chief Content Officer

> "Patriot is the best tool I've found that makes it easy for a small-business owner (solopreneur) as an S-Corp to run payroll and manage..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124460)

Carolyn B.

Administrator

> "It was a little confusing to set up in the middle of a tax period, and we had to call so that money we had already deposited with..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7157158)

KP

Kevin P.

Sales

> "I used Patriot for both payroll and accounting and found it dependable for the core job: paying people accurately and on time, and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7198533)

ST

Sandra T.

Owner

> "The requirement to process payroll four days ahead of time is a little inconvenient but I do know there is an option to prefund."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7120097)

AS

Amy S.

VP

> "It went from barely functioning time tracking and transferring data to everything being in one app. Despite the limitations, we would..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124505)

SK

Scott K.

Founder and President

> "There was an issue with my state unemployment insurance being overpaid by about a dollar, but Patriot was out in front of this and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124650)

RP

Rebecca P.

Director

> "For a small business or nonprofit (like me) that needs reliable payroll without paying for a much larger HR platform, Patriot is a..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7157232)

MD

Michele D.

Owner

> "The workaround suggested by Patriot—using a journal entry to receive payments (to a bank account but not directly to a customer) and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6691182)

TF

Teresa F.

Founder, Solutions Advisor

> "Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

JS

Jennifer S.

owner

> "I would love to have kept using the Accounting but there were a few features that I could not build a work around in order to use the..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154639)

VR

Verified Reviewer

Admin

> "It’s easy to use, reliable, and makes payroll and basic accounting much more straightforward. While there are a few limitations with..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7128604)

TF

Teresa F.

Founder, Solutions Advisor

> "The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

DD

Dan D.

CFO

> "Easy employee set up, easy weekly payroll entry, easy wire instructions if I enter payroll late, affordable monthly fee, and quick..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6861065)

JF

Jody F.

Owner

> "The only thing I don't like is when I am doing payroll and if I want to make a wage change for someone, I have to start my payroll all..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7108306)

TF

Teresa F.

Founder, Solutions Advisor

> "Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

SB

Sharman B.

Marketing Director, Publisher

> "Managing my accounts couldn't be easier from adding clients, monitoring amounts owed to easily including 1099 contract vendors."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7109710)

JL

Juliane L.

Legal Administrative Assistant

> "I feel the program is set up very well and guides your through setup and use very nicely to run your first payroll and set up employees."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7122223)

SS

Spencer S.

Managing Principal and Founder

> "What I liked least are occasional minor bugs, including delays in updates and slow page loading, which can be frustrating."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7042301)

AS

Amy S.

CEO

> "We use it to manage payroll and they just added a schedule payroll feature which is nice."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7046710)

JF

Julie F.

Bookkeeper

> "Patriot overcharges for the year end filings when you use the basic payroll service. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7017418)

HM

Hadon M.

Owner

> "I'm not an accountant, but it prepares everything for me, tracks everything, is super easy to work in, and support is great, even for..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7156938)

DS

Doug S.

Owner

> "Having the payment come out four days before payday seems a bit much."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7159248)

LO

Lisa O.

Bookkeeper

> "Entering payroll is very easy, we use the time card feature and that makes it even easier."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154733)

WM

William M.

Optometrist

> "The layer upon layer upon layer of security features makes it cumbersome for making changes to an employees profile/account information."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6798894)

SB

Sharman B.

Marketing Director, Publisher

> "After 30 days I was able to reconcile my account easily and saw that every feature I needed to run my small business was included. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7109710)

TY

Tina Y.

Office Manager

> "Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7110347)

BD

Beatriz D.

Office Manager

> "Patriot is the best solution for our small business payroll needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154732)

NS

Natalie S.

Executive Director

> "We had an issue with amounts rounding up when an employee is using sick leave resulting in the gross pay being a cent over what it..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6509539)

BD

Beatriz D.

Office Manager

> "Best solution for my small business payroll needs. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154732)

DS

Deborah S.

Family Nurse Practitioner Owner

> "I cannot manually transfer transactions outside of the PLAID transfer."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107341)

KM

Kathy M.

Office Manager

> "I came from Quickbooks so we are saving money and I don’t need a lot of extras to run a small business."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158910)

JH

JANET H.

CEO

> "NOT ABLE TO CREATE 2 DIFFERENT BANK ACCOUNTS FOR 2 DIFFERENT OFFICE PAYROLL PROCESSING. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6677286)

SM

Shana M.

President

> "Generally good, the website works the help articles and information icons are indispensable."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154641)

SA

Suman A.

Owner

> "it's limited integrations with other software and lack of advanced features like multi-currency and inventory."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7001013)

RG

Ronald G.

General MAnager

> "From the bigginning, I was happy that the Patriot Software could accomodate the needs of a small company."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7156956)

JK

Janine K.

Owner Operator

> "Honestly it's my own fault but I don't have it integrated in to our quickbooks"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125766)

BK

Beth K.

Administrative Coordinator

> "Taking out payroll from QuickBooks to Patriot was the ABSOLUTE best thing we could have ever done. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7119321)

SB

Susana B.

CEO

> "They sent me automatic emails saying my EIN was wrong OR OTHER ISSUE, not clarifying the issue."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106975)

SG

Sree G.

Adminisrator

> "Addition of multiple states and having full service for reasonably low cost without any hidden or recurring cost make me recommend this..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103804)

BL

Barbara L.

Medical Billing Consultant

> "When processing a transaction to categorize it is a little clunky, but I may need to make a small change my descriptions."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6627886)

CA

Cori A.

COO

> "We have had some basic questions about payroll in general and the chat and customer service overall has been stellar - very clear..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7056190)

JL

Jeffrey L.

Sales Consultant

> "Was kind of caught off guard thinking that it would be difficult and not what I expected with the cost point. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124958)

RP

Rebecca P.

Director

> "The system is easy to navigate, payroll is not overly complicated, and the customer support team has been helpful."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7157232)

DS

Doug S.

President

> "it is also inconvenient that i have to process the MERIT separately, especially since you seem to be affiliated with vestwell."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107850)

BK

Beth K.

Administrative Coordinator

> "Best experience I've ever had with payroll. If I make a mistake, support can always walk me through fixing it."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7119321)

AH

Arjeet H.

Teacher

> "Advanced settings can be confusing at first"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7163563)

JK

Janine K.

Owner Operator

> "Also knowing that I don't have to worry about the 940 and 941 filings makes that alone worth the price."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125766)

CY

Charles Y.

Managing Member

> "I left Quickbooks because their accounting/tax advice was inconsistent and customers service was poor. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7112503)

JL

James L.

President

> "Overall, Patriot gave me an economical solution to a one employee business with multiple contractors that receive 1099s."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094142)

NV

Nick V.

Chaplain

> "Just getting started I didn't understand or have communication about dates regarding deadlines for my first payroll. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7092884)

WD

William D.

Co-Owner and Operations Executive

> "Patriot Payroll has a learning curve but it's not difficult and there are plenty of helpful FAQ and instructions, as well as customer..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6884197)

JD

Julie D.

Director

> "Some employees are frustrated trying to log in to the website or app via their cell phones to punch in and out each day."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6791305)

EB

Eric B.

Managing Director

> "Patriot Software has been a fantastic solution for our accounting needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154666)

TG

Tara G.

Managing Member

> "some of the tax questions on set up were not explained that well and I was unable to complete the set without calling customer service a..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6785949)

MS

Marshall S.

Treasurer

> "The price is also relatively affordable and is great for businesses in Ohio in particular as the software can process federal, state,..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6568439)

DF

Dylan F.

Chief Executive Officer

> "I understand Expedited 2 Day ACH Direct Deposit, but I could not find any information on how to become an "established, well-qualified..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6880666)

MH

Madison H.

Licensed Clinical Social Worker

> "It's been super great for me and navigating my billing as a business owner."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7159032)

TB

Thomas B.

Chief Financial Officer

> "I cannot think of anything I dislike about this service and if I do have a problem the support staff is available and efficient."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103718)

MS

Milton S.

Owner - Provider

> "I chose Patriot Payroll because I wanted a good value and a flexible service that met my payroll needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094898)

KP

Kristine P.

Owner

> "I made a couple mistakes and couldn't change the information."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125040)

SR

Sheila R.

Director of Finance

> "It is adaptable for our salaried staff and our hourly preschool teachers. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7039148)

DH

Dee H.

Accountant

> "Reports are cumbersome, processing time of 4 days is too long unless you pay extra."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6809736)

RW

Rachel W.

Agent and Owner

> "I like that the product is simple and easy to use AND it's a lot less expensive than the big payroll services we were used to. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158887)

RH

Rob H.

Advisor

> "Overall, my experience was positive but I cannot recommend the software due to the difficulty in making edits to journal entries or any..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6517218)

KP

Kristine P.

Owner

> "The software makes meeting payroll a breeze."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125040)

HP

Henry P.

Treasure

> "Profit loss report needs a little enhancement."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094579)

TF

Timothy F.

President

> "Since moving from another software program (QB), my payroll headaches are a thing of the past. While setup was a little daunting for me..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6525992)

CP

Christos P.

Owner

> "Reporting is not very user friendly, wish I could sort by pay weeks for reporting rather than pay date. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6649506)

GB

Gail B.

Accountant

> "The employee payroll portal allow for employees to enter their own bank account information is a value add."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6883674)

GB

Gail B.

Accountant

> "You can't save the payroll you've enter; add an employee; and pick up where you left off."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6883674)

HC

Holly C.

Co Owner and Director

> "We have been using the program for several years and never had a big issue. If there are errors on my end, the Patriot staff are..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6864578)

CT

Caroline T.

CEO

> "My example is that I didn't know that I need to file federal taxes twice a month but I didn't even know that was a thing. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6786632)

EB

Eric B.

Controller

> "Customer support is readily available on responds quickly with useful solutions."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158860)

JF

Jody F.

Owner

> "The hours I entered in already don't save. But that is very minor issue for me."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7108306)

EK

Elton K.

Mechanic

> "It is very good for a small business, and very nice people that answer any questions you need answered, I have the best results with..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7042391)

DF

Donna F.

Owner, Estate Organizing

> "I find that my new employees don't always understand what steps they need to take regarding setting up direct deposit or entering tax..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6861050)

TL

Tammy L.

Physical Therapist Owner

> "This makes payroll a breeze and taxes are taken care of. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7168277)

DMB

Dr Michael B.

Owner

> "Sometimes it’s hard to produce the reports I need such as for Workers Comp. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6533334)

RW

Rachel W.

Agent and Owner

> "Not only that, if we need assistance, the customer support is awesome. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158887)

TB

Tricia B.

CEO Broker

> "In the past, I found payroll to be a source of stress."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103708)

SM

Shana M.

President

> "Generally good, the website works the help articles and information icons are indispensable."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154641)

LV

Laura V.

Treasurer

> "In this regard, the site is not user friendly."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6191832)

FC

Faye C.

Owner

> "The interface is easy to find what you need to do."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6807845)

VR

Verified Reviewer

IT administrator

> "It can be hard to find what you're looking for, and the layout is not very intuitive."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3432380)

MW

MARK W.

Owner

> "So much better than the faceless interface to QuickBooks/Intuit."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6466112)

PB

Patrick B.

Owner

> "On screen menus are messy. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___2636556)

TL

Tim L.

Owner/Manager

> "Patriot offers several ways to get in touch but the support is quick, efficient and appears accurate so far."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3941111)

MD

Mark D.

Real Estate Agent

> "Not very intuitive interface."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___2617702)

RP

Robert P.

President

> "It is super simple to use, we even combined it with the 401K and Patriot takes care of everything. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106959)

JK

Janine K.

Owner Operator

> "Honestly it's my own fault but I don't have it integrated in to our quickbooks"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125766)

SB

Steve B.

President

> "They also helped me integrate Patriot payroll with my QuickBooks."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3225694)

KC

Kaitlin C.

Ceo

> "It just doesn't have the integrations like it's competition"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6561601)

KF

Karen F.

RN Nurse

> "I really do enjoy what they offer but going through that integration was very difficult"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3597066)

ME

Moe E.

Accountant

> "the integration with QB is not good , there is no enough accounts to connect ."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___4836594)

EH

Emmett H.

President

> "The integration with QuickBooks online saves a lot of time as well."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___2632096)

MS

Monica S.

Executive Director

> "The current version of Quickbooks integration didn't originally meet our needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3988418)

TF

Timothy F.

Owner

> "The ease of On-boarding with Customer Service and how fast they can answer my question and the easy use of the software itself"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7089735)

AH

Arjeet H.

Teacher

> "Advanced settings can be confusing at first"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7163563)

NV

Nick V.

Chaplain

> "So much easier and the software is way more intuitive with way more help along the way."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7092884)

RS

Richard S.

President

> "Can be challenging to set up properly. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6111909)

EB

Eric B.

Controller

> "The website is very intuitively laid out and easy to use."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158860)

RH

Robyn H.

Office Manager

> "I am not an expert so sometimes it is difficult to find what I am looking for."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___4732822)

MG

Michele G.

Project Manager

> "Easy to use and I am secure in their knowledge as I feel their calculations have my back."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094572)

CC

Camille C.

Bookkeeper

> "It’s very difficult to correct things in this software."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3940113)

WD

William D.

Co-Owner and Operations Executive

> "Patriot Payroll has a learning curve but it's not difficult and there are plenty of helpful FAQ and instructions, as well as customer..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6884197)

TF

Teresa F.

Founder, Solutions Advisor

> "The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

EB

Eric B.

Controller

> "Customer support is readily available on responds quickly with useful solutions."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158860)

DS

Doug S.

President

> "it is also inconvenient that i have to process the MERIT separately, especially since you seem to be affiliated with vestwell."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107850)

RW

Rachel W.

Agent and Owner

> "Not only that, if we need assistance, the customer support is awesome. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158887)

DF

Dylan F.

Chief Executive Officer

> "I understand Expedited 2 Day ACH Direct Deposit, but I could not find any information on how to become an "established, well-qualified..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6880666)

DB

David B.

Agency Owner, President

> "It's easy and no issues to mention in our 3 years. When we have questions, client support is extremely helpful to us. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7122614)

TB

Thomas B.

Chief Financial Officer

> "I cannot think of anything I dislike about this service and if I do have a problem the support staff is available and efficient."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103718)

[View Reviews](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

KP

Kevin P.

Sales

> "The employee self-service portal is a major time-saver; staff can view pay stubs, update personal information, manage direct deposit accounts, and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

JL

Jill L.

HR Manager

> "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150)

Mai M.

Managing Director

> "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

VR

Verified Reviewer

Director

> "Additionally, the reporting capabilities, while robust, are not always user-friendly and may require extra effort to extract the exact data needed."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Director

> "Another strong point is its flexibility and automation—features like automatic tax calculations, compliance support, and customizable reporting..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

Collette K.

Practice Manager

> "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074)

VR

Verified Reviewer

Director

> "The employee self-service portal is also useful, allowing staff to access pay stubs, tax forms, and personal information without constant HR..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Finance and Accounting

> "The only bug I have ever ran into is the authentication servers were down for an entire day, so we were unable to login."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105)

CK

Christina K.

Manager

> "Paychex Flex is a great way for staff to be able to see their hours within a certain pay period and for us as manager to communicate effectively..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7155360)

Nicholas D.

Project Manager

> "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

VR

Verified Reviewer

Owner

> "What I liked most about Paychex Flex was its user-friendly interface and the convenience of managing payroll, benefits, and employee information..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774)

VR

Verified Reviewer

Packaging Designer

> "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452)

VR

Verified Reviewer

Director

> "What stands out most about Paychex Flex is how it brings multiple HR, payroll, and benefits functions into one intuitive platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

HH

Heather H.

Marketing and Communications Executive

> "The overall user interface lacks modernity and can feel confusing when navigating detailed payroll reports."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7185804)

VR

Verified Reviewer

Owner

> "The platform made payroll and HR tasks more efficient with its easy-to-use interface and centralized tools, though there were occasional navigation..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774)

CS

Charlene S.

Office Manager Bookkeeper

> "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479)

Nicholas D.

Project Manager

> "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

KP

Kevin P.

Sales

> "The initial setup and onboarding process is more involved than expected and often requires hand-holding from a Paychex rep."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

DW

Dalton W.

Salesman

> "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586)

SH

Sheila H.

Firm Administrator

> "Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

Deborah T.

Controller

> "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403)

Sushant G.

CFO

> "The interface also feels outdated at times, which makes the overall experience more frustrating than it needs to be."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

VR

Verified Reviewer

Director

> "Running payroll is generally straightforward, and the automation features—especially for tax calculations and compliance—add a lot of value and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

TW

Tracy W.

Chief Financial officer

> "In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7127141)

VR

Verified Reviewer

Director

> "That said, there is a bit of a learning curve when it comes to navigating some of the more advanced features, particularly reporting and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Human Resource Manager

> "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

MA

Mihaela A.

Sales Manager

> "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796)

SH

Sheila H.

Firm Administrator

> "Keep sending us new products to sign up for, but their current products do not work."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

KP

Kevin P.

Sales

> "Reporting is robust, with a wide library of pre-built reports plus the ability to customize."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

William B.

Manager

> "Set up process was a bit complicated, as well as the process of leaving the service."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672)

Mai M.

Managing Director

> "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

MA

Mattias A.

Field Strategist

> "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267)

VR

Verified Reviewer

CFO

> "Time and interface is much easier to use, if you use time and attendance in same software, payroll can be done in few minutes, reports are great,"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7184956)

Sushant G.

CFO

> "The biggest issue for me is the UX and overall design of the platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

AB

Aaron B.

Human Resources Manager

> "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227)

AB

Aaron B.

Human Resources Manager

> "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227)

KP

Kevin P.

Sales

> "For a growing business that values having a full-service provider with deep payroll and compliance expertise, it's a solid choice."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

CW

Colby W.

Manager

> "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053)

KF

Kimberly F.

Financial Program Assistant

> "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016)

VR

Verified Reviewer

Operational Manager

> "During use, the system seems a little message heavy, disrupting focus on necessary work flow."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418)

Zameeya J.

Doctor

> "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336)

KY

Kristal Y.

Assistant Manager and Bookkeeper

> "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421)

KP

Kevin P.

Sales

> "Having a dedicated payroll specialist assigned to the account is a nice touch you don't get with every provider."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

DO

Diana O.

Accounting

> "sometimes hard to download or reinstate the login information. When email sent credentials not received"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606)

KG

Kylee G.

Director of Youth and Intern Ministries

> "It has several self-service tools for employees, automatic payroll tax compliance, and several other features."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112)

JB

Jillian B.

Vice President of Human Resources

> "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336)

MM

Meghana M.

Adminstrator

> "The system is easy to refer back to and has made it simple to track and manage employee time off and PTO."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7149306)

MM

Myron M.

Fitness Coordinator

> "This can cause my clock in and meal times to be incorrect."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

EH

Elizabeth H.

Receptionist

> "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481)

DJ

Derek J.

Owner

> "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

MM

Myron M.

Fitness Coordinator

> "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

MM

Meghana M.

Adminstrator

> "Everytime I have issue , I have to call and explain the representative from begining"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7149306)

PL

Peter L.

Director of Human Resources

> "Some automations would be more helpful but overall I am satisfied and enjoy working with the customer success and support departments"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137121)

DJ

Derek J.

Owner

> "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

Cynthia R.

Clinician

> "Paychex is easy to use and has made it more effective to keep track of my benefits and payroll."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7138646)

CC

Constance C.

President

> "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

FA

Felicia A.

HR Generalist

> "I like the ability to streamline time and attendance with onboarding and employee information."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663)

Sadie B.

Operations Manager

> "I have a great customer support agent now but the last few I have had were less than helpful and hard to reach"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7144418)

FG

Francesco G.

Full time instuctor

> "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926)

ES

Erik S.

CEO

> "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070)

Alexander G.

Kennel Technician

> "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113)

CS

Cameron S.

President

> "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881)

VR

Verified Reviewer

Payroll clerk

> "It also offers good self-service options for employees."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7125724)

KY

Kristal Y.

Assistant Manager and Bookkeeper

> "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421)

VR

Verified Reviewer

Test Technician

> "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833)

Nathalie S.

Account Manager

> "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786)

William B.

Manager

> "Paychex Flex.is a great option for a small to medium sized company."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672)

CC

Constance C.

President

> "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

MJW

Mary Jane W.

Office Assistant

> "One of the standout features is the ability to view and manage payroll on the go."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717)

CR

Ciara R.

HR

> "I don’t like the issues when submitting payroll and the lack of communication when there are errors."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6675781)

TS

Tiffany S.

Director

> "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622)

CS

Christian S.

Insurance Agent

> "Signing documents on the phone is not compatible on my Samsung Galaxy."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6543947)

VR

Verified Reviewer

Finance and Accounting

> "Everything paycheck-related, I can find and edit extremely easily if need be."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105)

AB

Ann B.

Manager

> "It costs more for training and benefit administration, and for time tracking."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6624479)

DJ

Derek J.

Owner

> "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

DS

Dylan S.

Secretary-Treasurer

> "It can be a bit clunky to process paychecks for people who are paid in different ways."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6672241)

JO

Jim O.

Account Executive

> "It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6581186)

AK

Amanda K.

Human Resources Director

> "The user interface is not customizable."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7027038)

JH

Jamie H.

Owner

> "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671)

CC

Cheryl C.

Payroll Coordinator

> "The only drawback was that the employees had occasional glitches with logging in."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6537746)

MM

Matthew M.

Consultant

> "The layout is nice and nothing is complicated."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7085682)

Sushant G.

CFO

> "The biggest issue for me is the UX and overall design of the platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

VR

Verified Reviewer

Director of Admin and HR

> "the layout is all clean cut, including the user interface"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6872596)

AK

Amanda K.

Human Resources Director

> "The user interface is not customizable."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7027038)

SM

Sydney M.

Personnel Coordinator

> "Easy to use, clear presentation of information and updated interface."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6541179)

BB

BUD B.

Owner

> "On the desk top version, it's very cumbersome to get around and do things."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6682796)

FS

Faith S.

Customer Service Specialists

> "It provides a great overview of my work and helps in creating a wonderful work environment."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___5093691)

Handel H.

Videographer

> "Also, the user interface was over simplified to the point where it lacked some critical data."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___4357157)

AB

Ashlee B.

Operations Manager

> "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

SO

Sonia O.

safety

> "It makes it difficult when I am in a hurry."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6871459)

CJ

Caleb J.

Internal Audit Associate

> "I think it integrates well for many companies, and is super simple to use compared to other systems"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6550010)

VR

Verified Reviewer

HR Assistant

> "Decent if this is what you can afford, but not the easiest to use."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6677671)

LK

Lisa K.

Office Manager

> "For the most part well integrated and easy to use. "

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6083454)

TS

Tiffany S.

Director

> "It's not easy to use when adding a new hire."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622)

JN

James N.

Company Director

> "Additionally, the integration with our accounting software has been seamless."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___4590798)

JC

John C.

owner

> "if locked out it is not the easiest to get back into"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6083270)

SL

Sam L.

Office Manager

> "It's also extremely user-friendly which is very important to myself and my team."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7139028)

Sadie B.

Operations Manager

> "I have a great customer support agent now but the last few I have had were less than helpful and hard to reach"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7144418)

KD

Kevin D.

Regulatory Coordinator

> "Paychex was very simple and easy to use."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7042321)

VR

Verified Reviewer

Human Resource Manager

> "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. "

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

MC

Matt C.

GM

> "This product is simple and easy to understand."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009960)

AB

Ashlee B.

Operations Manager

> "The hidden fees, the lack of customer support."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

BO

Bryanna O.

Office Manager

> "What I like most about Paychex Flex is how easy it is to use!"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7026190)

CC

Constance C.

President

> "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

[View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

## User interface

4.80 (3,966)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

4.16 (1,820)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Patriot Software

23/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/116050/Patriot-Software/#features)

Paychex

Top features

28/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features)

### Recognition

Patriot Software is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Payroll Software (2025) 

Best Value Payroll Software (2024) 

Best Value Payroll Software (2022) 

Paychex is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Patriot Software

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paychex

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Patriot Software

-   By Patriot Software
-   Located in United States
-   Founded in 2002

Not provided by Vendor

## Popular Comparisons

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

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4.1

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4.2

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[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

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[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.1

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

$17/month

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CA$8/month

4.7

Features

4.8

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/116050-172127/Patriot-Software-vs-Rippling)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

$17/month

Price

Contact vendor for pricing

4.7

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Software)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

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$17/month

Price

Contact vendor for pricing

4.7

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/116050-155895/Patriot-Software-vs-WorkforceNow)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

$17/month

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4.7

Features

4.5

4.7

Ease of Use

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[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

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[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.4

4.2

Ease of Use

4.4

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