---
title: "Compare Patriot Software vs Paycom 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Patriot Software and Paycom based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/116050-130949/Patriot-Software-vs-Paycom"
page_type: "comparison"
language: "en"
---

# Patriot Software vs Paycom Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Patriot SoftwarePaycom2/4 selected

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

[## Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [3,966 reviews](#user-reviews)

Positive

3,847

Neutral

81

Negative

38

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [1,399 reviews](#user-reviews)

Positive

1,211

Neutral

122

Negative

66

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Direct Deposit

4.8

Employee Database

4.7

Data Import/Export

4.5

Mobile Access

1.0

Multi-Country

NA

82%Fit

Not enough reviews

Feature ratings

Direct Deposit

4.8

Employee Database

4.4

Data Import/Export

4.0

Mobile Access

4.6

Multi-Country

5.0

User satisfaction

User satisfaction

4.8

User reviews[3,966](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.8

User satisfaction

4.4

User reviews[1,399](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$17Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Patriot Software is designed for small and mid-sized businesses in any industry, plus accountants, bookkeepers, payroll admins, and HR managers who run payroll in-house or for clients.

Best for

Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes.

## User reviews

Pros & cons

AL

Abigail L.

Owner, Chief Content Officer

> "Patriot is the best tool I've found that makes it easy for a small-business owner (solopreneur) as an S-Corp to run payroll and manage..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124460)

Carolyn B.

Administrator

> "It was a little confusing to set up in the middle of a tax period, and we had to call so that money we had already deposited with..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7157158)

KKP

Kevin K. P.

Sales and Technology

> "I used Patriot for both payroll and accounting and found it dependable for the core job: paying people accurately and on time, and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7198533)

ST

Sandra T.

Owner

> "The requirement to process payroll four days ahead of time is a little inconvenient but I do know there is an option to prefund."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7120097)

AS

Amy S.

VP

> "It went from barely functioning time tracking and transferring data to everything being in one app. Despite the limitations, we would..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124505)

SK

Scott K.

Founder and President

> "There was an issue with my state unemployment insurance being overpaid by about a dollar, but Patriot was out in front of this and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124650)

RP

Rebecca P.

Director

> "For a small business or nonprofit (like me) that needs reliable payroll without paying for a much larger HR platform, Patriot is a..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7157232)

MD

Michele D.

Owner

> "The workaround suggested by Patriot—using a journal entry to receive payments (to a bank account but not directly to a customer) and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6691182)

TF

Teresa F.

Founder, Solutions Advisor

> "Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

JS

Jennifer S.

owner

> "I would love to have kept using the Accounting but there were a few features that I could not build a work around in order to use the..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154639)

VR

Verified Reviewer

Admin

> "It’s easy to use, reliable, and makes payroll and basic accounting much more straightforward. While there are a few limitations with..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7128604)

TF

Teresa F.

Founder, Solutions Advisor

> "The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

DD

Dan D.

CFO

> "Easy employee set up, easy weekly payroll entry, easy wire instructions if I enter payroll late, affordable monthly fee, and quick..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6861065)

JF

Jody F.

Owner

> "The only thing I don't like is when I am doing payroll and if I want to make a wage change for someone, I have to start my payroll all..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7108306)

TF

Teresa F.

Founder, Solutions Advisor

> "Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

SB

Sharman B.

Marketing Director, Publisher

> "Managing my accounts couldn't be easier from adding clients, monitoring amounts owed to easily including 1099 contract vendors."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7109710)

JL

Juliane L.

Legal Administrative Assistant

> "I feel the program is set up very well and guides your through setup and use very nicely to run your first payroll and set up employees."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7122223)

SS

Spencer S.

Managing Principal and Founder

> "What I liked least are occasional minor bugs, including delays in updates and slow page loading, which can be frustrating."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7042301)

AS

Amy S.

CEO

> "We use it to manage payroll and they just added a schedule payroll feature which is nice."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7046710)

JF

Julie F.

Bookkeeper

> "Patriot overcharges for the year end filings when you use the basic payroll service. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7017418)

HM

Hadon M.

Owner

> "I'm not an accountant, but it prepares everything for me, tracks everything, is super easy to work in, and support is great, even for..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7156938)

DS

Doug S.

Owner

> "Having the payment come out four days before payday seems a bit much."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7159248)

LO

Lisa O.

Bookkeeper

> "Entering payroll is very easy, we use the time card feature and that makes it even easier."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154733)

WM

William M.

Optometrist

> "The layer upon layer upon layer of security features makes it cumbersome for making changes to an employees profile/account information."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6798894)

SB

Sharman B.

Marketing Director, Publisher

> "After 30 days I was able to reconcile my account easily and saw that every feature I needed to run my small business was included. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7109710)

TY

Tina Y.

Office Manager

> "Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7110347)

BD

Beatriz D.

Office Manager

> "Patriot is the best solution for our small business payroll needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154732)

NS

Natalie S.

Executive Director

> "We had an issue with amounts rounding up when an employee is using sick leave resulting in the gross pay being a cent over what it..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6509539)

BD

Beatriz D.

Office Manager

> "Best solution for my small business payroll needs. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154732)

DS

Deborah S.

Family Nurse Practitioner Owner

> "I cannot manually transfer transactions outside of the PLAID transfer."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107341)

KM

Kathy M.

Office Manager

> "I came from Quickbooks so we are saving money and I don’t need a lot of extras to run a small business."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158910)

JH

JANET H.

CEO

> "NOT ABLE TO CREATE 2 DIFFERENT BANK ACCOUNTS FOR 2 DIFFERENT OFFICE PAYROLL PROCESSING. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6677286)

SM

Shana M.

President

> "Generally good, the website works the help articles and information icons are indispensable."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154641)

SA

Suman A.

Owner

> "it's limited integrations with other software and lack of advanced features like multi-currency and inventory."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7001013)

RG

Ronald G.

General MAnager

> "From the bigginning, I was happy that the Patriot Software could accomodate the needs of a small company."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7156956)

JK

Janine K.

Owner Operator

> "Honestly it's my own fault but I don't have it integrated in to our quickbooks"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125766)

BK

Beth K.

Administrative Coordinator

> "Taking out payroll from QuickBooks to Patriot was the ABSOLUTE best thing we could have ever done. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7119321)

SB

Susana B.

CEO

> "They sent me automatic emails saying my EIN was wrong OR OTHER ISSUE, not clarifying the issue."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106975)

SG

Sree G.

Adminisrator

> "Addition of multiple states and having full service for reasonably low cost without any hidden or recurring cost make me recommend this..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103804)

BL

Barbara L.

Medical Billing Consultant

> "When processing a transaction to categorize it is a little clunky, but I may need to make a small change my descriptions."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6627886)

CA

Cori A.

COO

> "We have had some basic questions about payroll in general and the chat and customer service overall has been stellar - very clear..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7056190)

JL

Jeffrey L.

Sales Consultant

> "Was kind of caught off guard thinking that it would be difficult and not what I expected with the cost point. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124958)

RP

Rebecca P.

Director

> "The system is easy to navigate, payroll is not overly complicated, and the customer support team has been helpful."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7157232)

DS

Doug S.

President

> "it is also inconvenient that i have to process the MERIT separately, especially since you seem to be affiliated with vestwell."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107850)

BK

Beth K.

Administrative Coordinator

> "Best experience I've ever had with payroll. If I make a mistake, support can always walk me through fixing it."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7119321)

AH

Arjeet H.

Teacher

> "Advanced settings can be confusing at first"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7163563)

JK

Janine K.

Owner Operator

> "Also knowing that I don't have to worry about the 940 and 941 filings makes that alone worth the price."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125766)

CY

Charles Y.

Managing Member

> "I left Quickbooks because their accounting/tax advice was inconsistent and customers service was poor. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7112503)

JL

James L.

President

> "Overall, Patriot gave me an economical solution to a one employee business with multiple contractors that receive 1099s."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094142)

NV

Nick V.

Chaplain

> "Just getting started I didn't understand or have communication about dates regarding deadlines for my first payroll. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7092884)

WD

William D.

Co-Owner and Operations Executive

> "Patriot Payroll has a learning curve but it's not difficult and there are plenty of helpful FAQ and instructions, as well as customer..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6884197)

JD

Julie D.

Director

> "Some employees are frustrated trying to log in to the website or app via their cell phones to punch in and out each day."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6791305)

EB

Eric B.

Managing Director

> "Patriot Software has been a fantastic solution for our accounting needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154666)

TG

Tara G.

Managing Member

> "some of the tax questions on set up were not explained that well and I was unable to complete the set without calling customer service a..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6785949)

MS

Marshall S.

Treasurer

> "The price is also relatively affordable and is great for businesses in Ohio in particular as the software can process federal, state,..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6568439)

DF

Dylan F.

Chief Executive Officer

> "I understand Expedited 2 Day ACH Direct Deposit, but I could not find any information on how to become an "established, well-qualified..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6880666)

MH

Madison H.

Licensed Clinical Social Worker

> "It's been super great for me and navigating my billing as a business owner."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7159032)

TB

Thomas B.

Chief Financial Officer

> "I cannot think of anything I dislike about this service and if I do have a problem the support staff is available and efficient."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103718)

MS

Milton S.

Owner - Provider

> "I chose Patriot Payroll because I wanted a good value and a flexible service that met my payroll needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094898)

KP

Kristine P.

Owner

> "I made a couple mistakes and couldn't change the information."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125040)

SR

Sheila R.

Director of Finance

> "It is adaptable for our salaried staff and our hourly preschool teachers. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7039148)

DH

Dee H.

Accountant

> "Reports are cumbersome, processing time of 4 days is too long unless you pay extra."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6809736)

RW

Rachel W.

Agent and Owner

> "I like that the product is simple and easy to use AND it's a lot less expensive than the big payroll services we were used to. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158887)

RH

Rob H.

Advisor

> "Overall, my experience was positive but I cannot recommend the software due to the difficulty in making edits to journal entries or any..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6517218)

KP

Kristine P.

Owner

> "The software makes meeting payroll a breeze."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125040)

HP

Henry P.

Treasure

> "Profit loss report needs a little enhancement."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094579)

TF

Timothy F.

President

> "Since moving from another software program (QB), my payroll headaches are a thing of the past. While setup was a little daunting for me..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6525992)

CP

Christos P.

Owner

> "Reporting is not very user friendly, wish I could sort by pay weeks for reporting rather than pay date. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6649506)

GB

Gail B.

Accountant

> "The employee payroll portal allow for employees to enter their own bank account information is a value add."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6883674)

GB

Gail B.

Accountant

> "You can't save the payroll you've enter; add an employee; and pick up where you left off."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6883674)

HC

Holly C.

Co Owner and Director

> "We have been using the program for several years and never had a big issue. If there are errors on my end, the Patriot staff are..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6864578)

CT

Caroline T.

CEO

> "My example is that I didn't know that I need to file federal taxes twice a month but I didn't even know that was a thing. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6786632)

EB

Eric B.

Controller

> "Customer support is readily available on responds quickly with useful solutions."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158860)

JF

Jody F.

Owner

> "The hours I entered in already don't save. But that is very minor issue for me."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7108306)

EK

Elton K.

Mechanic

> "It is very good for a small business, and very nice people that answer any questions you need answered, I have the best results with..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7042391)

DF

Donna F.

Owner, Estate Organizing

> "I find that my new employees don't always understand what steps they need to take regarding setting up direct deposit or entering tax..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6861050)

TL

Tammy L.

Physical Therapist Owner

> "This makes payroll a breeze and taxes are taken care of. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7168277)

DMB

Dr Michael B.

Owner

> "Sometimes it’s hard to produce the reports I need such as for Workers Comp. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6533334)

RW

Rachel W.

Agent and Owner

> "Not only that, if we need assistance, the customer support is awesome. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158887)

TB

Tricia B.

CEO Broker

> "In the past, I found payroll to be a source of stress."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103708)

SM

Shana M.

President

> "Generally good, the website works the help articles and information icons are indispensable."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154641)

LV

Laura V.

Treasurer

> "In this regard, the site is not user friendly."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6191832)

FC

Faye C.

Owner

> "The interface is easy to find what you need to do."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6807845)

VR

Verified Reviewer

IT administrator

> "It can be hard to find what you're looking for, and the layout is not very intuitive."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3432380)

MW

MARK W.

Owner

> "So much better than the faceless interface to QuickBooks/Intuit."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6466112)

PB

Patrick B.

Owner

> "On screen menus are messy. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___2636556)

TL

Tim L.

Owner/Manager

> "Patriot offers several ways to get in touch but the support is quick, efficient and appears accurate so far."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3941111)

MD

Mark D.

Real Estate Agent

> "Not very intuitive interface."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___2617702)

RP

Robert P.

President

> "It is super simple to use, we even combined it with the 401K and Patriot takes care of everything. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106959)

JK

Janine K.

Owner Operator

> "Honestly it's my own fault but I don't have it integrated in to our quickbooks"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125766)

SB

Steve B.

President

> "They also helped me integrate Patriot payroll with my QuickBooks."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3225694)

KC

Kaitlin C.

Ceo

> "It just doesn't have the integrations like it's competition"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6561601)

KF

Karen F.

RN Nurse

> "I really do enjoy what they offer but going through that integration was very difficult"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3597066)

ME

Moe E.

Accountant

> "the integration with QB is not good , there is no enough accounts to connect ."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___4836594)

EH

Emmett H.

President

> "The integration with QuickBooks online saves a lot of time as well."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___2632096)

MS

Monica S.

Executive Director

> "The current version of Quickbooks integration didn't originally meet our needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3988418)

TF

Timothy F.

Owner

> "The ease of On-boarding with Customer Service and how fast they can answer my question and the easy use of the software itself"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7089735)

AH

Arjeet H.

Teacher

> "Advanced settings can be confusing at first"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7163563)

NV

Nick V.

Chaplain

> "So much easier and the software is way more intuitive with way more help along the way."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7092884)

RS

Richard S.

President

> "Can be challenging to set up properly. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6111909)

EB

Eric B.

Controller

> "The website is very intuitively laid out and easy to use."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158860)

RH

Robyn H.

Office Manager

> "I am not an expert so sometimes it is difficult to find what I am looking for."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___4732822)

MG

Michele G.

Project Manager

> "Easy to use and I am secure in their knowledge as I feel their calculations have my back."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094572)

CC

Camille C.

Bookkeeper

> "It’s very difficult to correct things in this software."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___3940113)

WD

William D.

Co-Owner and Operations Executive

> "Patriot Payroll has a learning curve but it's not difficult and there are plenty of helpful FAQ and instructions, as well as customer..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6884197)

TF

Teresa F.

Founder, Solutions Advisor

> "The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

EB

Eric B.

Controller

> "Customer support is readily available on responds quickly with useful solutions."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158860)

DS

Doug S.

President

> "it is also inconvenient that i have to process the MERIT separately, especially since you seem to be affiliated with vestwell."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107850)

RW

Rachel W.

Agent and Owner

> "Not only that, if we need assistance, the customer support is awesome. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158887)

DF

Dylan F.

Chief Executive Officer

> "I understand Expedited 2 Day ACH Direct Deposit, but I could not find any information on how to become an "established, well-qualified..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6880666)

DB

David B.

Agency Owner, President

> "It's easy and no issues to mention in our 3 years. When we have questions, client support is extremely helpful to us. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7122614)

TB

Thomas B.

Chief Financial Officer

> "I cannot think of anything I dislike about this service and if I do have a problem the support staff is available and efficient."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103718)

[View Reviews](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

HM

Hailey M.

Hr Generalist

> "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095)

CD

Catrina D.

HRM

> "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

KA

Kimberly A.

HR Manager

> "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

Kimberly L.

Human Resources Generalist

> "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608)

MZ

Miranda Z.

Payroll

> "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

JH

Jessica H.

Business Operations Manager

> "Paycom's ability to automatically generate accurate journal entries has dramatically reduced manual work and virtually eliminated reporting errors that were common with our..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

Brandie J.

Finance Operations Manager

> "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

CH

Celia H.

Director of Workforce Training, Planning, and Development

> "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683)

GW

Grace W.

HR Administrator

> "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

TE

TAWNYA E.

Senior HR Generalist

> "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

GW

Grace W.

HR Administrator

> "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

JH

Jessica H.

Business Operations Manager

> "The implementation and ongoing support have also been outstanding. Whenever we've had questions, the Paycom team has been responsive, knowledgeable, and genuinely invested in..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696)

SOS

Sandra Ochoa S.

Generalist

> "However, the system can sometimes be complicated, and certain setup issues, system limitations, and the need for manual follow-up can create additional work."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364)

WR

Will R.

HR

> "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388)

David C.

CEO

> "The only issue I run into is when you upload a tax letter there does not seem to be any notification or communication back once the issue is resolved."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181804)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

VR

Verified Reviewer

Executive

> "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823)

CW

Carla W.

Human Resources Director

> "Our client rep comes onsite to do best practice meetings that are very valuable to us, we schedule our office closed for these to be able to fully learn how to do things better or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

KE

Kimberly E.

Sr HR Manager

> "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376)

VR

Verified Reviewer

Director of HR

> "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

RC

Ruth C.

HRIS Manager

> "We are a 24/7 operation and there is just too many things that we have to review and watch because the system can't handle it on a timecard level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

CD

Catrina D.

HRM

> "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

KR

Kyle R.

Assistant Controller

> "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

JR

Jordan R.

Controller

> "My only real complaint is that employee profiles are saved under a tab called "Make Employee Changes"."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181952)

AS

Amy S.

Teammate Resources Director

> "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

Angie M.

Talent Acquisition Specialist

> "We've worked together on process improvements, automation opportunities, and new ways to make our hiring process more efficient. As our organization has grown, the platform has..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401)

KH

Kaylyn H.

Assistant HR Manager

> "The performance management module cannot be customized to fit our current needs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

RC

Ruth C.

HRIS Manager

> "The timeclocks are not intuitive enough, which causes problems for hourly employees punching in and out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

AG

Adelle G.

HR Assistant

> "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

RS

Ryan S.

Accounting

> "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140)

TF

Tess F.

Payroll Professional

> "The support that they still provide to HR and Payroll helps our company streamline processes which builds confidence in our employees."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188383)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

Angie M.

Talent Acquisition Specialist

> "The reporting capabilities have also given us valuable insights that help us make better recruiting decisions and continually improve our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401)

CC

Claudette C.

Owner

> "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

Ayushmaan K.

Payroll Specialist

> "Occasionally, the system can be a bit slow, especially during peak payroll periods."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

AT

Anne T.

Payroll Specialist

> "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630)

KR

Kyle R.

Assistant Controller

> "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

MR

Melinda R.

HR Generalist

> "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107)

RC

Ruth C.

HRIS Manager

> "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

AL

Alejandra L.

Onboarding and Admin

> "I like the customization possible for running reports well as the fact that I've seen it improve in my short time using it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181819)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

CJ

Connie J.

Senior Director

> "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615)

AC

Amy C.

HR Generalist Payroll

> "Mainly the position management part can be frustrating since it doesn't seem to pass information through it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181848)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

CW

Carla W.

Human Resources Director

> "Our \[sensitive content hidden\] is contracted through a large healthcare system and he is always telling me that he likes our Paycom system as a manager much better than the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

RK

Robert K.

CEO

> "Their help screens and videos are much better than Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123868)

CB

Cherilyn B.

CFO

> "However, the complete functionality isn’t actualized because of set up."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136771)

TE

TAWNYA E.

Senior HR Generalist

> "Also, the new landing page is AWESOME!"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

KA

Kimberly A.

HR Manager

> "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

JH

Josh H.

Director of Training

> "There is not much that is available (e.g., 401k integration)."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128033)

SOS

Sandra Ochoa S.

Generalist

> "Overall, I find Paycom to be a useful and comprehensive system, but there is room for improvement in ease of use, system integrations, and automation."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364)

RP

Rebekah P.

HR Manager

> "lack of playing well with others aka integrations."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

JM

Josh M.

SR HR Manager

> "The lack of integration is painful."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7024752)

CC

Carolina C.

HR Manager

> "It covers the basic functions I need and is generally reliable for everyday tasks. While it’s not exceptional, it gets the job done and is fairly easy to use once you’re familiar..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7140623)

RC

Ruth C.

HRIS Manager

> "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

OB

Ona B.

Human Resources Manager

> "It not only can "take you there," it can provide tutorials as well."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175120)

AK

Allyson K.

HR Manager

> "The system is complicated."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181797)

MR

Michelle R.

Human Resource Manager

> "They are knowledgeable and friendly and if they do not know something they will figure it out and come up with a solution."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

LP

Loretta P.

Assistant Director of Finance

> "It is hard to find exactly what I need. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127809)

RB

Ruby B.

HR Director

> "Paycom is very user friendly and I love that anyone can help with issues or questions"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181812)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

KK

Karen K.

CHRO

> "I was disappointed in the implementation and then a lot of turnover in customer service, but with \[sensitive content hidden\]"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7180996)

VR

Verified Reviewer

Director of HR

> "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KK

Kassidy K.

Chiropractor

> "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

## User interface

4.80 (3,966)

4.40 (1,399)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Patriot Software

23/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/116050/Patriot-Software/#features)

Paycom

Top features

38/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

### Recognition

Patriot Software is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Payroll Software (2025) 

Best Value Payroll Software (2024) 

Best Value Payroll Software (2022) 

Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Patriot Software

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Patriot Software

-   By Patriot Software
-   Located in United States
-   Founded in 2002

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

## Popular Comparisons

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

$17/month

Price

$5/month

4.7

Features

4.8

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/116050-205015/Patriot-Software-vs-Deel)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.4

Features

4.8

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/130949-205015/Paycom-vs-Deel)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

$17/month

Price

Contact vendor for pricing

4.7

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Software-vs-RUN)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.4

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/130949-172127/Paycom-vs-Rippling)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

$17/month

Price

CA$8/month

4.7

Features

4.8

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/116050-172127/Patriot-Software-vs-Rippling)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

$17/month

Price

Contact vendor for pricing

4.7

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Software)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$17/month

Price

Contact vendor for pricing

4.7

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/116050-155895/Patriot-Software-vs-WorkforceNow)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

$17/month

Price

$49/month

4.7

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/116050-131882/Patriot-Software-vs-Gusto)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform)