# Compare Patriot Payroll vs TriNet HR Plus 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Patriot Payroll and TriNet HR Plus based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/116050-133019/Patriot-Payroll-vs-Zenefits

---

# Patriot Payroll vs TriNet HR Plus Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Patriot PayrollTriNet HR Plus2/4 selected

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.8 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

[## Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.8 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

TF

Based on [3,625 reviews](#user-reviews)

Positive

3,536

Neutral

57

Negative

32

[## TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

3.9

Reviews Sentiment

Based on [823 reviews](#user-reviews)

Positive

666

Neutral

84

Negative

73

## Summary

* * *

Key features rated by users

Features selected based on 27,522 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

High performer

Feature ratings

Payroll Management

4.8

Direct Deposit

4.8

Tax Compliance

4.8

W-2 Preparation

4.8

Tax Calculation

4.9

71%Fit

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

4.6

Tax Compliance

4.2

W-2 Preparation

4.9

Tax Calculation

\--

User satisfaction

User satisfaction

4.8

User reviews[3,625](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

User satisfaction

4.2

User reviews[823](https://www.capterra.com/p/133019/Zenefits/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

3.9

Price starts from

Price starts from

$17Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Patriot Software Payroll is designed for small and mid-sized businesses in any industry, plus accountants, bookkeepers, payroll admins, and HR managers who run payroll in-house or for clients.

Best for

HR Plus is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with an all-in-one technology platform for HR, payroll and benefits.

## User reviews

Pros & cons

TF

Teresa F.

Founder, Solutions Advisor

> "Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7106449)

TF

Teresa F.

Founder, Solutions Advisor

> "The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question comes up..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7106449)

DD

Dan D.

CFO

> "Easy employee set up, easy weekly payroll entry, easy wire instructions if I enter payroll late, affordable monthly fee, and quick answers to..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6861065)

JF

Jody F.

Owner

> "The only thing I don't like is when I am doing payroll and if I want to make a wage change for someone, I have to start my payroll all over. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7108306)

TF

Teresa F.

Founder, Solutions Advisor

> "Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional fees."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7106449)

SS

Spencer S.

Managing Principal and Founder

> "What I liked least are occasional minor bugs, including delays in updates and slow page loading, which can be frustrating."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7042301)

AS

Amy S.

CEO

> "We use it to manage payroll and they just added a schedule payroll feature which is nice."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7046710)

WM

William M.

Optometrist

> "The layer upon layer upon layer of security features makes it cumbersome for making changes to an employees profile/account information."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6798894)

SG

Sree G.

Adminisrator

> "Addition of multiple states and having full service for reasonably low cost without any hidden or recurring cost make me recommend this product."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103804)

TY

Tina Y.

Office Manager

> "Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7110347)

CA

Cori A.

COO

> "We have had some basic questions about payroll in general and the chat and customer service overall has been stellar - very clear answers and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7056190)

SB

Susana B.

CEO

> "They sent me automatic emails saying my EIN was wrong OR OTHER ISSUE, not clarifying the issue."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7106975)

JL

James L.

President

> "Overall, Patriot gave me an economical solution to a one employee business with multiple contractors that receive 1099s."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094142)

DS

Doug S.

President

> "it is also inconvenient that i have to process the MERIT separately, especially since you seem to be affiliated with vestwell."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7107850)

WD

William D.

Co-Owner and Operations Executive

> "Patriot Payroll has a learning curve but it's not difficult and there are plenty of helpful FAQ and instructions, as well as customer service..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6884197)

JF

Julie F.

Bookkeeper

> "Patriot overcharges for the year end filings when you use the basic payroll service. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7017418)

MS

Milton S.

Owner - Provider

> "I chose Patriot Payroll because I wanted a good value and a flexible service that met my payroll needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094898)

NV

Nick V.

Chaplain

> "Just getting started I didn't understand or have communication about dates regarding deadlines for my first payroll. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7092884)

SR

Sheila R.

Director of Finance

> "It is adaptable for our salaried staff and our hourly preschool teachers. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7039148)

JD

Julie D.

Director

> "Some employees are frustrated trying to log in to the website or app via their cell phones to punch in and out each day."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6791305)

GB

Gail B.

Accountant

> "The employee payroll portal allow for employees to enter their own bank account information is a value add."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6883674)

TG

Tara G.

Managing Member

> "some of the tax questions on set up were not explained that well and I was unable to complete the set without calling customer service a few times"

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6785949)

HC

Holly C.

Co Owner and Director

> "We have been using the program for several years and never had a big issue. If there are errors on my end, the Patriot staff are understanding and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6864578)

DF

Dylan F.

Chief Executive Officer

> "I understand Expedited 2 Day ACH Direct Deposit, but I could not find any information on how to become an "established, well-qualified customer"."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6880666)

KS

Kim S.

Director of Operations

> "It is so much easier to navigate and the payroll submission process is far better and far faster than what I'd used before."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103714)

TB

Thomas B.

Chief Financial Officer

> "I cannot think of anything I dislike about this service and if I do have a problem the support staff is available and efficient."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103718)

DG

David G.

Director

> "I love that I no longer have to open a file, save a backup, and process each employee individually, print tax reports monthly, quarterly, and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6236518)

NS

Natalie S.

Executive Director

> "We had an issue with amounts rounding up when an employee is using sick leave resulting in the gross pay being a cent over what it actually is...."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6509539)

JM

John M.

Travel Agent

> "Having used one of the big payroll management companies before, I can only say it is such a relief to work with a company that cares about small..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094090)

DH

Dee H.

Accountant

> "Reports are cumbersome, processing time of 4 days is too long unless you pay extra."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6809736)

IN

Iryna N.

Office Manager

> "It is value for money, and I find that the customer support is great, and as a client, it is easy to use, but if your not able to find what you..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7060804)

GB

Gail B.

Accountant

> "You can't save the payroll you've enter; add an employee; and pick up where you left off."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6883674)

BK

Beth K.

Administrative Coordinator

> "Taking out payroll from QuickBooks to Patriot was the ABSOLUTE best thing we could have ever done. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7119321)

CT

Caroline T.

CEO

> "My example is that I didn't know that I need to file federal taxes twice a month but I didn't even know that was a thing. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6786632)

JB

Jessica B.

Administrative assistant

> "I really appreciate the customer service and that they can remotely control my PC to show me how it is done."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6786238)

JF

Jody F.

Owner

> "The hours I entered in already don't save. But that is very minor issue for me."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7108306)

SR

Sheila R.

Director of Finance

> "It has saved us precious budget monies by being cost effective, plus it is easy for our Finance "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7039148)

DF

Donna F.

Owner, Estate Organizing

> "I find that my new employees don't always understand what steps they need to take regarding setting up direct deposit or entering tax info."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6861050)

MC

Melissa C.

Owner Manager

> "I have 4 clients that utilize Patriot through my services, and they are all extraordinarily satisfied. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7107003)

TB

Tricia B.

CEO Broker

> "In the past, I found payroll to be a source of stress."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103708)

MM

Miik M.

CEO

> "We like that employees can electronically receive their W-2s."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103781)

NK

Naveed K.

Managing Principal

> "For me there still seemed to be a lot of options and features on the front page that I didn't need."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6865030)

MG

Michele G.

Project Manager

> "Very affordable, organized, vetted service that replaces my very expensive bookkeeper."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094572)

AC

Andrew C.

Partner

> "The entries were unable to be deleted and could only be "voided," which clogs up the history."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6478631)

JG

Jessie G.

Owner

> "They respond quickly and resolve quickly and it's great to see familiar names each time I chat in."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7055570)

LV

Loren V.

Owner

> "I only switched when my previous payroll company tried to charge me $700 to file blank quarterlies for a former employee."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6380890)

BK

Beth K.

Administrative Coordinator

> "Best experience I've ever had with payroll. If I make a mistake, support can always walk me through fixing it."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7119321)

MH

Mary H.

Owner

> "I did have a pretty massive issue wherein I was told that entering hours could either be in HH:MM or Decimal format. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6404720)

Emmanuel P.

Manager

> "The Patriot Payroll has been helpful and useful.its fast, accurate, no stress when using."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7101097)

SN

Stephanie N.

Bookkeeper

> "I didn't have time to resolve electronic filing issues with the SSA, so I needed to mail physical copies. Since specific color forms are..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___4746767)

MH

Meg H.

Business Manager

> "I like that staff has control of their time card on the app and I can easily check the time and submit payment quickly."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6368769)

CP

Christos P.

Owner

> "Reporting is not very user friendly, wish I could sort by pay weeks for reporting rather than pay date. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6649506)

TB

Thomas B.

Chief Financial Officer

> "Simplicity of Use and dependability, I never have to worry or question whether my employees have been paid or if my taxes are filed appropratelu."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103718)

DS

Doug S.

President

> "just feels like too many similar reports."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7107850)

JAT

Jo Ann T.

Manager

> "The cost of Patriot Payroll Software is compatible with the online payroll industry, and I find that their customer service team is the best."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6241786)

DS

Doug S.

President

> "i find the reports confusing. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7107850)

MG

Michele G.

Project Manager

> "The articles are also very relevant and answer questions so you don't have to talk to a person."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094572)

NN

Nelson N.

Consultant

> "The time to place a direct deposit in the employees' account is excessive."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6404889)

DD

Dan D.

CFO

> "I've been very happy with Patriot Payroll for 5 years for 2 different companies, thus 2 different log ins, so I guess I have 10 administrative..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6861065)

JW

Janet W.

MD

> "It's more difficult to make changes to a payroll than my previus service."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6325809)

SB

Suraj B.

Founder

> "The ability to add an employee , no matter the age is what brought me to use the service for the first time."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6883168)

LF

Laura F.

Admin

> "I have not found anything that has been a problem for me ."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7093644)

CK

Cheryl K.

Owner and Benefits Consultant

> "Live customer support is always easily reached with almost no wait times!"

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103729)

PS

Patricia S.

Accountant

> "I missed one time because of a Holiday, but that was totally my fault."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6790982)

MS

Marshall S.

Treasurer

> "The price is also relatively affordable and is great for businesses in Ohio in particular as the software can process federal, state, and local..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6568439)

JB

Jennifer B.

Project Engineer

> "The payroll history is not fool proof as I mentioned--the software caused an error when running payroll for two states that still hasn't been..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6118290)

GS

Gillian S.

Executive Director

> "For any questions and issues it has been easy to access customer support, and they have been able to answer all my questions."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7109480)

PM

Paige M.

Secretary

> "Would never go back to other over priced software."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6830631)

TH

Tim H.

Owner

> "Patriot Payroll offered a much better price than the payroll software that I had been using. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7106948)

WS

Warren S.

General Manager

> "The name of reports are kind of vague but that is a minor issue."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6478947)

MS

Milton S.

Owner - Provider

> "It is extremely easy to set up and use, is a great value for the money, and helps me smoothly run payroll and pay payroll taxes."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094898)

DF

Dan F.

Treasurer

> "Only complaint would be the cost."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6790904)

TF

Timothy F.

Owner

> "The ease of On-boarding with Customer Service and how fast they can answer my question and the easy use of the software itself"

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7089735)

KC

Kaitlin C.

Ceo

> "It just doesn't have the integrations like it's competition"

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6561601)

VF

Valerie F.

Owner Operator

> "I went back and added this feature a couple of months after I had started the accounting program, adding it in later was somewhat of a struggle as..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6322398)

JT

Jennifer T.

Bookkeeper

> "Switching from QB Desktop was a struggle. "

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6509493)

DA

Debi A.

Finance and HR Admin

> "I have really likes the payroll side it is very easy to use and they will help you file your Federal Taxes at the end of the year."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7109500)

RR

Rick R.

Quality Assurance Manager

> "I was a little confused by the setup wizard during on-boarding due to the fact we did not yet have our SUTA account info from the state tax agency."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6095981)

TF

Timothy F.

President

> "Since moving from another software program (QB), my payroll headaches are a thing of the past. While setup was a little daunting for me (a non..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6525992)

Tori T.

owner

> "The biggest con that we experienced is that there was too much required time between running payroll and being able to direct deposit checks into..."

[See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___4696858)

[View Reviews](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

AG

Annie G.

Manager

> "It is so helpful to have one platform that centralizes HR, payroll and benefit under one system."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

DP

David P.

HR Manager

> "Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for customer..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

EW

Elizabeth W.

Director

> "Great customer service that can answer very complex questions but you pay for it in the price."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7045523)

VR

Verified Reviewer

Web Developer

> "Sometimes the performance of the app is not very fast, the system glitches and loads slower."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6041594)

RM

Rupesh M.

Controller

> "They provide full end to end is great with filing of form 941, providing timely W2 and customer service"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6663140)

Amanda G.

Human Resources Generalist

> "The current state of available learning management technologies and straightforward guidelines leaves much to be desired."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

AD

Aaron D.

Tech Specialist

> "I really liked the automated candidate process and hiring process."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7027461)

JW

Joy W.

HR Manager

> "Little to no phone support available for user issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

AG

Annie G.

Manager

> "The UI is also very easy to navigate with a low learning curve if you've never used them before."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

SS

Saqlain S.

employer

> "One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

JW

Joy W.

HR Manager

> "My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

KJ

Kishma J.

CEO

> "They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to stick with this..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___3727061)

Amanda G.

Human Resources Generalist

> "If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb all-in-one..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

Archit N.

Machine Learning Scientist

> "The attendance is mostly not updated on time, thus causing confusion while checking payroll details"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3608833)

JW

Joy W.

HR Manager

> "As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JR

John R.

Energy Consultant

> "I log in even though I've asked my computer and Zenefits to remember this device and it never does. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

JW

Joy W.

HR Manager

> "The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

Shawn B.

IT Architect

> "Phone Call response time has been a little less than exciting, but they do get back to you."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3504025)

AM

Alex M.

Operations Director

> "It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6667558)

MM

Megan M.

IT Exec

> "Doesn't have as many features as would have liked in lowest tier."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4504080)

JN

James N.

Company Director

> "The ability to automate certain tasks has helped me stay organized and efficient, and the platform's integrations with other software have further..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

JR

John R.

Energy Consultant

> "One slight annoyance is having to provide a code every time"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

JW

Joy W.

HR Manager

> "It also significantly reduced internal hours spent on HR data entry and overall employee HR management."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JE

Jasmine E.

payroll

> "turn around on customer service takes longer than expected"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4521892)

Tess M.

Matchmaker

> "It seems easy to use at first glance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6818797)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Customer service can be a little slow to respond, and setting up PTO for part-time employees was a little trickier and more time-consuming than I..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

SK

Stephanie K.

People Ops Partner

> "We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6207108)

SG

Sandra G.

Manager

> "After calling tech support multiple times we were told that this happens when there are credits but no report exists that lists or explains the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3148922)

JN

James N.

Company Director

> "The platform offers a range of features for managing employee benefits, payroll, time off, and compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

SC

Sirena C.

Managing Director

> "We are a small business of under 10 employees and we just did not want to pay the fees as some of the larger payroll companies. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

JW

Joy W.

HR Manager

> "Zenefits provides EVERYTHING we need in one intuitive online portal..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

NA

NADIA A.

Recruiter

> "Customer service is slow in terms of issue resolution, sometimes it can be glitchy."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

SS

Saqlain S.

employer

> "By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and goals."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

LG

Liz G.

Digital Marketing Manager

> "The only con for using this program is that you have to take time and re-input all of your information to begin use, so it is a process to get all..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2421840)

DP

David P.

HR Manager

> "The only nice think I can think of is that Kayla (who was the only person who ever staffed their Customer Support - or maybe that was just the name..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

KT

Kathleen T.

Director of Finance

> "They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

SG

Suresh G.

HR Manager

> "It works well as a performance management system"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

LB

LAURA B.

Owner

> "Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

SG

Suresh G.

HR Manager

> "First, I like the many HR and on boarding features"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

KT

Kathleen T.

Director of Finance

> "Account rep is very nice but there's nothing he can do. If I talk to a live technical rep, they often give varying opinions, so it's confusing. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

RD

Robert D.

HR Manager

> "Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the peak..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

PK

Paul K.

Partner

> "Virtually no Customer support, lack of critical features."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2963928)

AT

Anne T.

VP of Finance and Sales

> "It's user-friendly and we receive the live support that we need."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6021906)

BP

BOB P.

Manager

> "They have no customer service phone number and you will get no support."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2931990)

JL

Jacqueline L.

Reception

> "This software is truly an all in 1, you can see your benefits, paystubs, tax information, time clock and really everything you need as an employee on..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3405918)

KR

Kristi R.

Purchasing Coordinator

> "Even someone who is not great with technology would easily be able to navigate this app with little to no training."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3162308)

RD

Robert D.

HR Manager

> "It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees during..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

MW

Maclain W.

Account Manager

> "Very hard to get a hold of specific contacts in your company."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3184500)

JB

Jai B.

COO

> "I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

BK

Bryan K.

Business Owner

> "There's a lack of detail on payroll statement"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3151359)

CC

Calista C.

People Operations Manager

> "We were able to onboard new hires very quickly using their new-hire set up/checklist and had no issues onboarding full-time, part-time, or company..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3119149)

NA

NADIA A.

Recruiter

> "The layout is not impressive and a bit underwhelming."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "I save so much time on payroll and have fewer errors compared to when we manually calculated it and used a 3rd party accounting firm to handle our..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

VR

Verified Reviewer

Co Founder/Administrator

> "Sometimes I have a hard time figuring out how to do a new task"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3116463)

LB

Lorraine B.

Purchasing

> "It is great for managing enrollment and making it clear to employees."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4052620)

VR

Verified Reviewer

Consultant

> "Other than that one small aspect, there is not much else that is negative to report."

[See full review](https://www.capterra.com/p/133019/Zenefits/#GetApp___2999580)

SO

Stephanie O.

Principal

> "I like that I have everything in one place...payroll, onboarding, employee information, important documents, 401k, health benefits, etc"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120383)

LB

LAURA B.

Owner

> "Customer Service has sent two form emails but zero information on what needs to be done and the timeline. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

RD

Robert D.

HR Manager

> "Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

DF

Daniel F.

CEO

> "No development and no customer service ever"

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2871803)

HB

Hannah B.

Operations Assistant

> "Also, having the "full service" option for them to take care of our unemployment insurance - including those out of state is wonderful."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3206782)

NY

NICK Y.

Owner

> "After months of trying to get in contact with someone, we were denied cancellation because even though we paid the "monthly rate" we were still in an..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2098284)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Great -- on the whole it has created so many efficiencies for me in payroll and HR management and we have easily saved money when I think of all the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

Katie W.

HR Manager

> "The most obvious of Zenefits issues is their inability to manage payroll taxes. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

KD

Kiersten D.

Baker

> "I like the picture feature too"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4473891)

KR

Klayton R.

Sales Manager

> "It was confusing at first for the on-boarding and the company keeps changing what they are doing and what they are charging. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2416960)

EC

Erica C.

HR & Talent Specialist

> "Companies that want to move away from using spreadsheets and/or organize their HR data, Zenefits is a great HRIS platform!"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3193949)

DA

Dallen A.

CEO

> "Constant errors in our payroll, taxes, and withholding amounts."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2263604)

RD

Robert D.

HR Manager

> "When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

NY

NICK Y.

Owner

> "Yearly rate is pointless if you are still locked into a contract paying the monthly rate."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2098284)

BM

Barbara M.

HR Director

> "Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate and help..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

SN

Stanley N.

CEO/President

> "I signed up with Zenefits to help us streamline some of our HR/OnBoarding processes, but it ended up being a mistake."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2735140)

BS

Billy S.

Controller

> "Zenefits offers multiple HR processes in one system in a very user-friendly format. When we consolidated payroll, on-boarding, time tracking, FSA,..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2192818)

KJ

Keta J.

Pharmacist

> "It is sometimes hard to reach customer service if you have issues with finding something on the software."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2191735)

JB

Jai B.

COO

> "Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

OB

Otto B.

Executive

> "So far we are 21 days into our support request and have not received any response other than the initial confirmation of receipt."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2556776)

KT

Kathleen T.

Director of Finance

> "Saves HR time in updating information because employees can do it themselves from their phone app."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

SC

Sirena C.

Managing Director

> "I can't expect to get more without paying more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

ND

Nina D.

Project Manager

> "Your benefits information, employee information, and any tax information is available right on the homepage if you need anything, which makes it a lot..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2431625)

SP

Satish P.

CEO

> "I wanted to download all of my data.... and the rep kept telling me I'd have to pay to download data."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2405801)

[View Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/)

## User interface

4.81 (3,625)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

4.21 (823)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Patriot Payroll

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/116050/Patriot-Payroll/#features)

TriNet HR Plus

Top features

33/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/133019/Zenefits/#features)

### Recognition

No recognitions have been awarded to Patriot Payroll

No recognitions have been awarded to TriNet HR Plus

### Deployment & support

Patriot Payroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TriNet HR Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Patriot Payroll

-   By Patriot Software
-   Located in United States
-   Founded in 2002

TriNet HR Plus

-   By TriNet Group
-   Located in United States
-   Founded in 1988

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[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133019-155895/Zenefits-vs-WorkforceNow)

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$17/month

Price

Contact vendor for pricing

4.7

Features

4.3

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/116050-155895/Patriot-Payroll-vs-WorkforceNow)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133019-185859/Zenefits-vs-RUN)

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

$17/month

Price

$49/month

4.7

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/116050-131882/Patriot-Payroll-vs-Gusto)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-133019/Gusto-vs-Zenefits)