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Patriot Payroll vs TriNet Zenefits: Which is a better fit?

Updated on January 17th, 2025
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Summary
Key features rated by users
Features selected based on 18,430 reviews from Payroll users.
% Fit
High performer
Feature ratings
Tax Calculation
4.8
Payroll Management
4.8
Direct Deposit
4.8
Tax Compliance
4.8
W-2 Preparation
4.8
% Fit
Not enough reviews
Feature ratings
Tax Calculation
--
Payroll Management
4.3
Direct Deposit
4.7
Tax Compliance
4.2
W-2 Preparation
4.9
User satisfaction
4.8
User reviews3,523
Ease of use
4.7
Functionality
4.7
Value for money
4.8
Customer support
4.8
4.2
User reviews824
Ease of use
4.4
Functionality
4.2
Value for money
4.2
Customer support
3.9
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

American businesses with 1-500 employees, as well as accountants who provide payroll services to their clients.

Zenefits serves SMBs of all sizes; from 1 to 5 employees, to businesses with 1000+ employees.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Balwant S
Administrator
5.0

Balwant S: This is Balwant. I am an administrator for a real estate company. I'm helping them with the payroll. I selected Payroll based on my search and I give them five out of five. We were using actually an actual payroll service instead of using the software. It was too expensive. I basically did a search on internet and based on the description, based on the services, based on the cost, I add my own, thought the Patriot Payroll was the best. Starting with the Payroll was very easy and most of the stuff I was able to do at my own. Wherever I needed help, they had an excellent customer support. I will suggest anybody who would like to use a payroll service, especially small companies, use the Patriot Payroll.

How Capterra sources reviews
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video-b4bb5cc0-879d-428d-845b-08da5899332d
Shawn B
IT Architect
5.0

Shawn: My name is Shawn. I am an IT solutions architect. For Zenefits, I give them five out of five. And for more reviews like this click below. As a small business we didn't have an HR platform and we were considering to use something to make our lives a little bit easier. Our payroll vendor Paychex had a pay Flex platform, but it just seems too cumbersome, too complicated. And after reviewing that we said there has to be something easier and we started looking around and that's when we found Zenefits. Our reason for choosing Zenefits was, one, it was extremely easy, very intuitive in terms of how everything flowed in for employee creation, handbook creation, everything seemed to be in place. And we're just plugging our information in as opposed to some of the other platforms where you had to create everything from scratch. As a small business, it was also important for us to have our costs low and Zenefits was great for us to be able to bring in just the four employees and not feel that we're paying for an enterprise class HR platform when we were just a small business. Onboarding with Zenefits was fairly easy, was fairly simple. Like I said earlier, that it was extremely intuitive. So I want to say 90% of that was just on our own. And when we did reach out to Zenefits, the staff and the help desk seemed to be fairly connected with what our small business needs were. So yeah, it was fairly intuitive for us to do it on our own. If you're a small business and you want to have the feel and management of enterprise businesses and you want to have a proper HR department and you want to have the knowledge base, the industry expertise that goes behind everything that a small business entrepreneurs don't have the bandwidth for, the Zenefits is a great platform.

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View all video reviews
User interface
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1 Video
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
1099 Preparation
207
Important
401(k) Tracking
388
Important

Patriot Payroll

26/39
  • 1099 Preparation
  • API
  • Audit Management
  • Auto Update
  • Calendar Management
  • Compliance Management
  • Employee Onboarding
  • Mobile Access
  • Multi-Country
  • Payroll Outsourcing
  • Reimbursement Management
  • Reminders
  • Time & Attendance
  • 401(k) Tracking
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Customizable Reports
  • Data Import/Export
  • Direct Deposit
  • Document Management
  • Employee Database
  • Employee Profiles
  • Multi-State
  • Payroll Management
  • Payroll Reporting
  • Reporting & Statistics
  • Self Service Portal
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
See All features
Hide Payroll Software Features -

TriNet Zenefits

Top Features
31/39
Show Payroll Software Features +

Patriot Payroll

Patriot Payroll
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TriNet Zenefits
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Patriot Payroll
  • By Patriot Software
  • Located in United States
  • Founded in 2002
TriNet Zenefits
  • By TriNet Group
  • Located in United States
  • Founded in 1988
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