# Compare Patriot Software vs TriNet HR Plus 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Patriot Software and TriNet HR Plus based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/116050-133019/Patriot-Software-vs-Zenefits

---

# Patriot Software vs TriNet HR Plus Features and Cost Comparison

Last updated May 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Patriot SoftwareTriNet HR Plus2/4 selected

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.8 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

[## Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.8 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [3,964 reviews](#user-reviews)

Positive

3,845

Neutral

81

Negative

38

[## TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

3.9

Reviews Sentiment

Based on [823 reviews](#user-reviews)

Positive

666

Neutral

84

Negative

73

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 35,679 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

High performer

Feature ratings

Payroll Management

4.8

Direct Deposit

4.8

Tax Compliance

4.8

W-2 Preparation

4.8

Payroll Reporting

4.8

80%Fit

Feature ratings

Payroll Management

4.3

Direct Deposit

4.6

Tax Compliance

4.2

W-2 Preparation

4.9

Payroll Reporting

4.4

User satisfaction

User satisfaction

4.8

User reviews[3,964](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.8

User satisfaction

4.2

User reviews[823](https://www.capterra.com/p/133019/Zenefits/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

3.9

Price starts from

Price starts from

$17Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Patriot Software is designed for small and mid-sized businesses in any industry, plus accountants, bookkeepers, payroll admins, and HR managers who run payroll in-house or for clients.

Best for

HR Plus is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with an all-in-one technology platform for HR, payroll and benefits.

## User reviews

Pros & cons

AL

Abigail L.

Owner, Chief Content Officer

> "Patriot is the best tool I've found that makes it easy for a small-business owner (solopreneur) as an S-Corp to run payroll and manage everything..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124460)

TF

Teresa F.

Founder, Solutions Advisor

> "The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question comes up over..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

TF

Teresa F.

Founder, Solutions Advisor

> "Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

JF

Jody F.

Owner

> "The only thing I don't like is when I am doing payroll and if I want to make a wage change for someone, I have to start my payroll all over. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7108306)

AS

Amy S.

VP

> "It went from barely functioning time tracking and transferring data to everything being in one app. Despite the limitations, we would recommend..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124505)

SB

Sharman B.

Marketing Director, Publisher

> "Managing my accounts couldn't be easier from adding clients, monitoring amounts owed to easily including 1099 contract vendors."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7109710)

DD

Dan D.

CFO

> "Easy employee set up, easy weekly payroll entry, easy wire instructions if I enter payroll late, affordable monthly fee, and quick answers to online..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6861065)

Carolyn B.

Administrator

> "It was a little confusing to set up in the middle of a tax period, and we had to call so that money we had already deposited with federal and state..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7157158)

TF

Teresa F.

Founder, Solutions Advisor

> "Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional fees."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

ST

Sandra T.

Owner

> "The requirement to process payroll four days ahead of time is a little inconvenient but I do know there is an option to prefund."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7120097)

RP

Rebecca P.

Director

> "For a small business or nonprofit (like me) that needs reliable payroll without paying for a much larger HR platform, Patriot is a practical and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7157232)

SK

Scott K.

Founder and President

> "There was an issue with my state unemployment insurance being overpaid by about a dollar, but Patriot was out in front of this and provided a refund..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124650)

SB

Sharman B.

Marketing Director, Publisher

> "After 30 days I was able to reconcile my account easily and saw that every feature I needed to run my small business was included. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7109710)

TY

Tina Y.

Office Manager

> "Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7110347)

VR

Verified Reviewer

Admin

> "It’s easy to use, reliable, and makes payroll and basic accounting much more straightforward. While there are a few limitations with advanced..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7128604)

MD

Michele D.

Owner

> "The workaround suggested by Patriot—using a journal entry to receive payments (to a bank account but not directly to a customer) and later deleting..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6691182)

SG

Sree G.

Adminisrator

> "Addition of multiple states and having full service for reasonably low cost without any hidden or recurring cost make me recommend this product."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103804)

DS

Deborah S.

Family Nurse Practitioner Owner

> "I cannot manually transfer transactions outside of the PLAID transfer."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107341)

JL

Juliane L.

Legal Administrative Assistant

> "I feel the program is set up very well and guides your through setup and use very nicely to run your first payroll and set up employees."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7122223)

JS

Jennifer S.

owner

> "I would love to have kept using the Accounting but there were a few features that I could not build a work around in order to use the software. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154639)

JL

James L.

President

> "Overall, Patriot gave me an economical solution to a one employee business with multiple contractors that receive 1099s."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094142)

SA

Suman A.

Owner

> "it's limited integrations with other software and lack of advanced features like multi-currency and inventory."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7001013)

WD

William D.

Co-Owner and Operations Executive

> "Patriot Payroll has a learning curve but it's not difficult and there are plenty of helpful FAQ and instructions, as well as customer service..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6884197)

SB

Susana B.

CEO

> "They sent me automatic emails saying my EIN was wrong OR OTHER ISSUE, not clarifying the issue."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106975)

MS

Milton S.

Owner - Provider

> "I chose Patriot Payroll because I wanted a good value and a flexible service that met my payroll needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094898)

DS

Doug S.

President

> "it is also inconvenient that i have to process the MERIT separately, especially since you seem to be affiliated with vestwell."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107850)

GB

Gail B.

Accountant

> "The employee payroll portal allow for employees to enter their own bank account information is a value add."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6883674)

SS

Spencer S.

Managing Principal and Founder

> "What I liked least are occasional minor bugs, including delays in updates and slow page loading, which can be frustrating."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7042301)

AS

Amy S.

CEO

> "We use it to manage payroll and they just added a schedule payroll feature which is nice."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7046710)

JF

Julie F.

Bookkeeper

> "Patriot overcharges for the year end filings when you use the basic payroll service. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7017418)

HC

Holly C.

Co Owner and Director

> "We have been using the program for several years and never had a big issue. If there are errors on my end, the Patriot staff are understanding and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6864578)

DS

Doug S.

Owner

> "Having the payment come out four days before payday seems a bit much."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7159248)

HM

Hadon M.

Owner

> "I'm not an accountant, but it prepares everything for me, tracks everything, is super easy to work in, and support is great, even for stupid..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7156938)

CY

Charles Y.

Managing Member

> "I left Quickbooks because their accounting/tax advice was inconsistent and customers service was poor. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7112503)

KS

Kim S.

Director of Operations

> "It is so much easier to navigate and the payroll submission process is far better and far faster than what I'd used before."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103714)

NV

Nick V.

Chaplain

> "Just getting started I didn't understand or have communication about dates regarding deadlines for my first payroll. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7092884)

LO

Lisa O.

Bookkeeper

> "Entering payroll is very easy, we use the time card feature and that makes it even easier."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154733)

WM

William M.

Optometrist

> "The layer upon layer upon layer of security features makes it cumbersome for making changes to an employees profile/account information."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6798894)

JM

John M.

Travel Agent

> "Having used one of the big payroll management companies before, I can only say it is such a relief to work with a company that cares about small..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094090)

DF

Dylan F.

Chief Executive Officer

> "I understand Expedited 2 Day ACH Direct Deposit, but I could not find any information on how to become an "established, well-qualified customer"."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6880666)

BD

Beatriz D.

Office Manager

> "Patriot is the best solution for our small business payroll needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154732)

TB

Thomas B.

Chief Financial Officer

> "I cannot think of anything I dislike about this service and if I do have a problem the support staff is available and efficient."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103718)

BD

Beatriz D.

Office Manager

> "Best solution for my small business payroll needs. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154732)

NS

Natalie S.

Executive Director

> "We had an issue with amounts rounding up when an employee is using sick leave resulting in the gross pay being a cent over what it actually is...."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6509539)

KM

Kathy M.

Office Manager

> "I came from Quickbooks so we are saving money and I don’t need a lot of extras to run a small business."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7158910)

HP

Henry P.

Treasure

> "Profit loss report needs a little enhancement."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094579)

SM

Shana M.

President

> "Generally good, the website works the help articles and information icons are indispensable."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154641)

JH

JANET H.

CEO

> "NOT ABLE TO CREATE 2 DIFFERENT BANK ACCOUNTS FOR 2 DIFFERENT OFFICE PAYROLL PROCESSING. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6677286)

RG

Ronald G.

General MAnager

> "From the bigginning, I was happy that the Patriot Software could accomodate the needs of a small company."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7156956)

GB

Gail B.

Accountant

> "You can't save the payroll you've enter; add an employee; and pick up where you left off."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6883674)

BK

Beth K.

Administrative Coordinator

> "Taking out payroll from QuickBooks to Patriot was the ABSOLUTE best thing we could have ever done. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7119321)

JF

Jody F.

Owner

> "The hours I entered in already don't save. But that is very minor issue for me."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7108306)

MC

Melissa C.

Owner Manager

> "I have 4 clients that utilize Patriot through my services, and they are all extraordinarily satisfied. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107003)

DF

Donna F.

Owner, Estate Organizing

> "I find that my new employees don't always understand what steps they need to take regarding setting up direct deposit or entering tax info."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6861050)

MM

Miik M.

CEO

> "We like that employees can electronically receive their W-2s."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103781)

JK

Janine K.

Owner Operator

> "Honestly it's my own fault but I don't have it integrated in to our quickbooks"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125766)

MG

Michele G.

Project Manager

> "Very affordable, organized, vetted service that replaces my very expensive bookkeeper."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094572)

BL

Barbara L.

Medical Billing Consultant

> "When processing a transaction to categorize it is a little clunky, but I may need to make a small change my descriptions."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6627886)

CA

Cori A.

COO

> "We have had some basic questions about payroll in general and the chat and customer service overall has been stellar - very clear answers and..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7056190)

JL

Jeffrey L.

Sales Consultant

> "Was kind of caught off guard thinking that it would be difficult and not what I expected with the cost point. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124958)

RP

Rebecca P.

Director

> "The system is easy to navigate, payroll is not overly complicated, and the customer support team has been helpful."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7157232)

AH

Arjeet H.

Teacher

> "Advanced settings can be confusing at first"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7163563)

BK

Beth K.

Administrative Coordinator

> "Best experience I've ever had with payroll. If I make a mistake, support can always walk me through fixing it."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7119321)

TB

Tricia B.

CEO Broker

> "In the past, I found payroll to be a source of stress."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103708)

JK

Janine K.

Owner Operator

> "Also knowing that I don't have to worry about the 940 and 941 filings makes that alone worth the price."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125766)

NK

Naveed K.

Managing Principal

> "For me there still seemed to be a lot of options and features on the front page that I didn't need."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6865030)

Emmanuel P.

Manager

> "The Patriot Payroll has been helpful and useful.its fast, accurate, no stress when using."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7101097)

AC

Andrew C.

Partner

> "The entries were unable to be deleted and could only be "voided," which clogs up the history."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6478631)

TB

Thomas B.

Chief Financial Officer

> "Simplicity of Use and dependability, I never have to worry or question whether my employees have been paid or if my taxes are filed appropratelu."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103718)

JD

Julie D.

Director

> "Some employees are frustrated trying to log in to the website or app via their cell phones to punch in and out each day."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6791305)

MG

Michele G.

Project Manager

> "The articles are also very relevant and answer questions so you don't have to talk to a person."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094572)

TG

Tara G.

Managing Member

> "some of the tax questions on set up were not explained that well and I was unable to complete the set without calling customer service a few times"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6785949)

DD

Dan D.

CFO

> "I've been very happy with Patriot Payroll for 5 years for 2 different companies, thus 2 different log ins, so I guess I have 10 administrative years..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6861065)

LV

Loren V.

Owner

> "I only switched when my previous payroll company tried to charge me $700 to file blank quarterlies for a former employee."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6380890)

SB

Suraj B.

Founder

> "The ability to add an employee , no matter the age is what brought me to use the service for the first time."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6883168)

MH

Mary H.

Owner

> "I did have a pretty massive issue wherein I was told that entering hours could either be in HH:MM or Decimal format. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6404720)

EB

Eric B.

Managing Director

> "Patriot Software has been a fantastic solution for our accounting needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7154666)

KP

Kristine P.

Owner

> "I made a couple mistakes and couldn't change the information."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125040)

CK

Cheryl K.

Owner and Benefits Consultant

> "Live customer support is always easily reached with almost no wait times!"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103729)

DH

Dee H.

Accountant

> "Reports are cumbersome, processing time of 4 days is too long unless you pay extra."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6809736)

[View Reviews](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

AG

Annie G.

Manager

> "It is so helpful to have one platform that centralizes HR, payroll and benefit under one system."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

DP

David P.

HR Manager

> "Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

RM

Rupesh M.

Controller

> "They provide full end to end is great with filing of form 941, providing timely W2 and customer service"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6663140)

VR

Verified Reviewer

Web Developer

> "Sometimes the performance of the app is not very fast, the system glitches and loads slower."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6041594)

JW

Joy W.

HR Manager

> "My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

Amanda G.

Human Resources Generalist

> "The current state of available learning management technologies and straightforward guidelines leaves much to be desired."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

Amanda G.

Human Resources Generalist

> "If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

JW

Joy W.

HR Manager

> "Little to no phone support available for user issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

EW

Elizabeth W.

Director

> "Great customer service that can answer very complex questions but you pay for it in the price."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7045523)

SS

Saqlain S.

employer

> "One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

AD

Aaron D.

Tech Specialist

> "I really liked the automated candidate process and hiring process."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7027461)

KJ

Kishma J.

CEO

> "They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to stick with..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___3727061)

AG

Annie G.

Manager

> "The UI is also very easy to navigate with a low learning curve if you've never used them before."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

JR

John R.

Energy Consultant

> "I log in even though I've asked my computer and Zenefits to remember this device and it never does. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

JW

Joy W.

HR Manager

> "As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

MM

Megan M.

IT Exec

> "Doesn't have as many features as would have liked in lowest tier."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4504080)

JW

Joy W.

HR Manager

> "The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JR

John R.

Energy Consultant

> "One slight annoyance is having to provide a code every time"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

AM

Alex M.

Operations Director

> "It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6667558)

JE

Jasmine E.

payroll

> "turn around on customer service takes longer than expected"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4521892)

JN

James N.

Company Director

> "The ability to automate certain tasks has helped me stay organized and efficient, and the platform's integrations with other software have..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Customer service can be a little slow to respond, and setting up PTO for part-time employees was a little trickier and more time-consuming than I..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

JW

Joy W.

HR Manager

> "It also significantly reduced internal hours spent on HR data entry and overall employee HR management."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

SG

Sandra G.

Manager

> "After calling tech support multiple times we were told that this happens when there are credits but no report exists that lists or explains the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3148922)

SK

Stephanie K.

People Ops Partner

> "We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6207108)

SC

Sirena C.

Managing Director

> "We are a small business of under 10 employees and we just did not want to pay the fees as some of the larger payroll companies. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

JN

James N.

Company Director

> "The platform offers a range of features for managing employee benefits, payroll, time off, and compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

Archit N.

Machine Learning Scientist

> "The attendance is mostly not updated on time, thus causing confusion while checking payroll details"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3608833)

JW

Joy W.

HR Manager

> "Zenefits provides EVERYTHING we need in one intuitive online portal..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

LG

Liz G.

Digital Marketing Manager

> "The only con for using this program is that you have to take time and re-input all of your information to begin use, so it is a process to get..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2421840)

Tess M.

Matchmaker

> "It seems easy to use at first glance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6818797)

LB

LAURA B.

Owner

> "Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

SS

Saqlain S.

employer

> "By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and goals."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

Shawn B.

IT Architect

> "Phone Call response time has been a little less than exciting, but they do get back to you."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3504025)

DP

David P.

HR Manager

> "The only nice think I can think of is that Kayla (who was the only person who ever staffed their Customer Support - or maybe that was just the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

PK

Paul K.

Partner

> "Virtually no Customer support, lack of critical features."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2963928)

SG

Suresh G.

HR Manager

> "It works well as a performance management system"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

KR

Kristi R.

Purchasing Coordinator

> "Even someone who is not great with technology would easily be able to navigate this app with little to no training."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3162308)

SG

Suresh G.

HR Manager

> "First, I like the many HR and on boarding features"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

MW

Maclain W.

Account Manager

> "Very hard to get a hold of specific contacts in your company."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3184500)

RD

Robert D.

HR Manager

> "Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

BK

Bryan K.

Business Owner

> "There's a lack of detail on payroll statement"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3151359)

AT

Anne T.

VP of Finance and Sales

> "It's user-friendly and we receive the live support that we need."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6021906)

VR

Verified Reviewer

Co Founder/Administrator

> "Sometimes I have a hard time figuring out how to do a new task"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3116463)

JL

Jacqueline L.

Reception

> "This software is truly an all in 1, you can see your benefits, paystubs, tax information, time clock and really everything you need as an..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3405918)

VR

Verified Reviewer

Consultant

> "Other than that one small aspect, there is not much else that is negative to report."

[See full review](https://www.capterra.com/p/133019/Zenefits/#GetApp___2999580)

RD

Robert D.

HR Manager

> "It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

LB

LAURA B.

Owner

> "Customer Service has sent two form emails but zero information on what needs to be done and the timeline. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

JB

Jai B.

COO

> "I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

NA

NADIA A.

Recruiter

> "Customer service is slow in terms of issue resolution, sometimes it can be glitchy."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

CC

Calista C.

People Operations Manager

> "We were able to onboard new hires very quickly using their new-hire set up/checklist and had no issues onboarding full-time, part-time, or..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3119149)

Katie W.

HR Manager

> "The most obvious of Zenefits issues is their inability to manage payroll taxes. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "I save so much time on payroll and have fewer errors compared to when we manually calculated it and used a 3rd party accounting firm to handle..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

KR

Klayton R.

Sales Manager

> "It was confusing at first for the on-boarding and the company keeps changing what they are doing and what they are charging. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2416960)

LB

Lorraine B.

Purchasing

> "It is great for managing enrollment and making it clear to employees."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4052620)

DA

Dallen A.

CEO

> "Constant errors in our payroll, taxes, and withholding amounts."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2263604)

SO

Stephanie O.

Principal

> "I like that I have everything in one place...payroll, onboarding, employee information, important documents, 401k, health benefits, etc"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120383)

SN

Stanley N.

CEO/President

> "I signed up with Zenefits to help us streamline some of our HR/OnBoarding processes, but it ended up being a mistake."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2735140)

RD

Robert D.

HR Manager

> "Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

OB

Otto B.

Executive

> "So far we are 21 days into our support request and have not received any response other than the initial confirmation of receipt."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2556776)

HB

Hannah B.

Operations Assistant

> "Also, having the "full service" option for them to take care of our unemployment insurance - including those out of state is wonderful."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3206782)

SC

Sirena C.

Managing Director

> "I can't expect to get more without paying more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Great -- on the whole it has created so many efficiencies for me in payroll and HR management and we have easily saved money when I think of all..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

SP

Satish P.

CEO

> "I wanted to download all of my data.... and the rep kept telling me I'd have to pay to download data."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2405801)

KD

Kiersten D.

Baker

> "I like the picture feature too"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4473891)

Katie W.

HR Manager

> "It would sometimes take multiple weeks to get to a team that could actually answer and resolve my concerns."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

EC

Erica C.

HR & Talent Specialist

> "Companies that want to move away from using spreadsheets and/or organize their HR data, Zenefits is a great HRIS platform!"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3193949)

KT

Kathleen T.

Director of Finance

> "They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

RD

Robert D.

HR Manager

> "When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

AP

Adam P.

Owner/Manager

> "Zenefits couldn't figure out how to withhold and remit Pennsylvania taxes properly."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2271007)

BM

Barbara M.

HR Director

> "Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate and help..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

PM

Philip M.

Partner

> "Performance management is just OK."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3129067)

JB

Jai B.

COO

> "Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

KT

Kathleen T.

Director of Finance

> "Account rep is very nice but there's nothing he can do. If I talk to a live technical rep, they often give varying opinions, so it's confusing...."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

ND

Nina D.

Project Manager

> "Your benefits information, employee information, and any tax information is available right on the homepage if you need anything, which makes it..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2431625)

David E.

CFO

> "Integration with Quickbooks Online is weak at best. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2699662)

VR

Verified Reviewer

COO

> "saves my time with taxes, as it allows me to focus on my job more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3369830)

EM

Elizabeth M.

Business Development Manager

> "the app does not have the same features as when used on the computer."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2533485)

RW

Rebecca W.

Senior Director of Finance & Operations

> "Our end users like how easy and intuitive it is to deal with onboarding, open enrollment, time-off requests, and payroll."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120505)

BM

Barbara M.

HR Director

> "The time card page often freezes up. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

[View Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/)

## User interface

4.80 (3,964)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

4.21 (823)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Patriot Software

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/116050/Patriot-Software/#features)

TriNet HR Plus

Top features

33/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/133019/Zenefits/#features)

### Recognition

Patriot Software is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value PayrollSoftware (2025) 

Best Value PayrollSoftware (2024) 

Best Value PayrollSoftware (2022) 

TriNet HR Plus is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Patriot Software

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TriNet HR Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Patriot Software

-   By Patriot Software
-   Located in United States
-   Founded in 2002

TriNet HR Plus

-   By TriNet Group
-   Located in United States
-   Founded in 1988

## Popular Comparisons

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[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

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[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

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[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

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vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133019-155895/Zenefits-vs-WorkforceNow)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$17/month

Price

Contact vendor for pricing

4.7

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/116050-155895/Patriot-Software-vs-WorkforceNow)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-133019/WebPay-vs-Zenefits)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/)

$17/month

Price

$49/month

4.7

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/116050-131882/Patriot-Software-vs-Gusto)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-133019/Gusto-vs-Zenefits)