Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
American businesses with 1-500 employees, as well as accountants who provide payroll services to their clients.
PrimePay makes payroll and HR complexity disappear. We've packaged 37 years of experience and an unrelenting commitment to service into an intelligent, HCM platform for people-centric businesses.
I have been pleased overall. Easy to use, the reports/ tax filings packages are great and I have had terrific interaction with support who are always willing to help.
Frustrating to have a long delay - "bank days" from entering payroll to pay date/direct deposit. Since all electronic transactions, makes no sense that weekends are excluded in that timeframe.
Its super easy and quick to set up and use. Customer service is super responsive and helpful.
I have had "missing" payroll that no one can explain, then it's up to me to figure out the taxes and manually put in QuickBooks. Caused me a lot of trouble multiple times last year.
I appreciate the ease of use, the outstanding customer service, and the price point is great.
I was very upset Patriot neglected to file correctly, causing me to incur penalties and interest, and then they had the audacity to blame me for the error.
The software has a clean, easy to navigate home page. It has been great and helping me manage employees and make changes to my employee’s pay rate and benefits.
Unable to pay Salary Employees a percentage of their pay if they resigned or are terminated during a pay period.
The customer service has been excellent. All of the employees have been very friendly and are super responsive.
HAVENT used once, and desperately want to cancel. Now I'm left desperately hoping that the company will do the right thing and refund my money they stole and ACTUALLY CANCLE my account.
The price was fair for what you receive. There are some good reports that are useful for monthly payrolls, and year end reporting.
Especially when just trying to reset a password. I have given my score due to the obnoxious treatment from customer service and the lack of information available.
Customer service is great as I get someone to answer my "mishaps" and their babysitting technique. The prices are not the lowest but they are fair and GREAT service is worth the extra 27 cents.
Worse than Horrible - Excruciatingly Painful and the most frustrating organization that I have ever done business with.
I like how it is all interconnected and the support was wonderful. There was live training which was captured on video to replay, written supports, phone supports, and very quick email supports.
Lack of integration between HRIS and T&L/payroll. Lack of functionality on payroll.
Balwant S: This is Balwant. I am an administrator for a real estate company. I'm helping them with the payroll. I selected Payroll based on my search and I give them five out of five. We were using actually an actual payroll service instead of using the software. It was too expensive. I basically did a search on internet and based on the description, based on the services, based on the cost, I add my own, thought the Patriot Payroll was the best. Starting with the Payroll was very easy and most of the stuff I was able to do at my own. Wherever I needed help, they had an excellent customer support. I will suggest anybody who would like to use a payroll service, especially small companies, use the Patriot Payroll.
Prioritize real-user-identified key features according to your needs to find your best fit.
Patriot Payroll
PrimePay
Top FeaturesPatriot Payroll
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: