# Compare Patriot Software vs SurePayroll 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Patriot Software and SurePayroll based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll

---

# Patriot Software vs SurePayroll Features and Cost Comparison

Last updated May 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Patriot SoftwareSurePayroll2/4 selected

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.8 (3,941)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

[## Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.8 (3,941)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

AL

Based on [3,941 reviews](#user-reviews)

Positive

3,822

Neutral

81

Negative

38

[## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

JA

Based on [305 reviews](#user-reviews)

Positive

241

Neutral

18

Negative

46

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 28,460 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

High performer

Feature ratings

Payroll Management

4.8

Direct Deposit

4.8

Tax Compliance

4.8

W-2 Preparation

4.8

Tax Calculation

4.9

82%Fit

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.8

Tax Calculation

5.0

User satisfaction

User satisfaction

4.8

User reviews[3,941](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.8

User satisfaction

4.2

User reviews[305](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

$17Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Patriot Software is designed for small and mid-sized businesses in any industry, plus accountants, bookkeepers, payroll admins, and HR managers who run payroll in-house or for clients.

Best for

SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants.

## User reviews

Pros & cons

AL

Abigail L.

Owner, Chief Content Officer

> "Patriot is the best tool I've found that makes it easy for a small-business owner (solopreneur) as an S-Corp to run payroll and manage everything..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124460)

TF

Teresa F.

Founder, Solutions Advisor

> "The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question comes up over the..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

TF

Teresa F.

Founder, Solutions Advisor

> "Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced administrative..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

JF

Jody F.

Owner

> "The only thing I don't like is when I am doing payroll and if I want to make a wage change for someone, I have to start my payroll all over. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7108306)

AS

Amy S.

VP

> "It went from barely functioning time tracking and transferring data to everything being in one app. Despite the limitations, we would recommend Patriot..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124505)

SB

Sharman B.

Marketing Director, Publisher

> "Managing my accounts couldn't be easier from adding clients, monitoring amounts owed to easily including 1099 contract vendors."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7109710)

DD

Dan D.

CFO

> "Easy employee set up, easy weekly payroll entry, easy wire instructions if I enter payroll late, affordable monthly fee, and quick answers to online chat. ..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6861065)

ST

Sandra T.

Owner

> "The requirement to process payroll four days ahead of time is a little inconvenient but I do know there is an option to prefund."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7120097)

TF

Teresa F.

Founder, Solutions Advisor

> "Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional fees."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106449)

SK

Scott K.

Founder and President

> "There was an issue with my state unemployment insurance being overpaid by about a dollar, but Patriot was out in front of this and provided a refund..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124650)

SB

Sharman B.

Marketing Director, Publisher

> "After 30 days I was able to reconcile my account easily and saw that every feature I needed to run my small business was included. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7109710)

TY

Tina Y.

Office Manager

> "Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7110347)

VR

Verified Reviewer

Admin

> "It’s easy to use, reliable, and makes payroll and basic accounting much more straightforward. While there are a few limitations with advanced features, it..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7128604)

MD

Michele D.

Owner

> "The workaround suggested by Patriot—using a journal entry to receive payments (to a bank account but not directly to a customer) and later deleting this..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6691182)

SG

Sree G.

Adminisrator

> "Addition of multiple states and having full service for reasonably low cost without any hidden or recurring cost make me recommend this product."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103804)

DS

Deborah S.

Family Nurse Practitioner Owner

> "I cannot manually transfer transactions outside of the PLAID transfer."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107341)

JL

Juliane L.

Legal Administrative Assistant

> "I feel the program is set up very well and guides your through setup and use very nicely to run your first payroll and set up employees."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7122223)

SA

Suman A.

Owner

> "it's limited integrations with other software and lack of advanced features like multi-currency and inventory."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7001013)

CA

Cori A.

COO

> "We have had some basic questions about payroll in general and the chat and customer service overall has been stellar - very clear answers and communication."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7056190)

SB

Susana B.

CEO

> "They sent me automatic emails saying my EIN was wrong OR OTHER ISSUE, not clarifying the issue."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106975)

JL

James L.

President

> "Overall, Patriot gave me an economical solution to a one employee business with multiple contractors that receive 1099s."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094142)

DS

Doug S.

President

> "it is also inconvenient that i have to process the MERIT separately, especially since you seem to be affiliated with vestwell."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107850)

WD

William D.

Co-Owner and Operations Executive

> "Patriot Payroll has a learning curve but it's not difficult and there are plenty of helpful FAQ and instructions, as well as customer service available by..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6884197)

SS

Spencer S.

Managing Principal and Founder

> "What I liked least are occasional minor bugs, including delays in updates and slow page loading, which can be frustrating."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7042301)

MS

Milton S.

Owner - Provider

> "I chose Patriot Payroll because I wanted a good value and a flexible service that met my payroll needs."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094898)

JF

Julie F.

Bookkeeper

> "Patriot overcharges for the year end filings when you use the basic payroll service. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7017418)

GB

Gail B.

Accountant

> "The employee payroll portal allow for employees to enter their own bank account information is a value add."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6883674)

CY

Charles Y.

Managing Member

> "I left Quickbooks because their accounting/tax advice was inconsistent and customers service was poor. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7112503)

AS

Amy S.

CEO

> "We use it to manage payroll and they just added a schedule payroll feature which is nice."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7046710)

NV

Nick V.

Chaplain

> "Just getting started I didn't understand or have communication about dates regarding deadlines for my first payroll. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7092884)

HC

Holly C.

Co Owner and Director

> "We have been using the program for several years and never had a big issue. If there are errors on my end, the Patriot staff are understanding and helpful...."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6864578)

WM

William M.

Optometrist

> "The layer upon layer upon layer of security features makes it cumbersome for making changes to an employees profile/account information."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6798894)

KS

Kim S.

Director of Operations

> "It is so much easier to navigate and the payroll submission process is far better and far faster than what I'd used before."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103714)

DF

Dylan F.

Chief Executive Officer

> "I understand Expedited 2 Day ACH Direct Deposit, but I could not find any information on how to become an "established, well-qualified customer"."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6880666)

JM

John M.

Travel Agent

> "Having used one of the big payroll management companies before, I can only say it is such a relief to work with a company that cares about small business."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094090)

TB

Thomas B.

Chief Financial Officer

> "I cannot think of anything I dislike about this service and if I do have a problem the support staff is available and efficient."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103718)

IN

Iryna N.

Office Manager

> "It is value for money, and I find that the customer support is great, and as a client, it is easy to use, but if your not able to find what you require..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7060804)

NS

Natalie S.

Executive Director

> "We had an issue with amounts rounding up when an employee is using sick leave resulting in the gross pay being a cent over what it actually is. Although..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6509539)

BK

Beth K.

Administrative Coordinator

> "Taking out payroll from QuickBooks to Patriot was the ABSOLUTE best thing we could have ever done. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7119321)

HP

Henry P.

Treasure

> "Profit loss report needs a little enhancement."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094579)

MC

Melissa C.

Owner Manager

> "I have 4 clients that utilize Patriot through my services, and they are all extraordinarily satisfied. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7107003)

JH

JANET H.

CEO

> "NOT ABLE TO CREATE 2 DIFFERENT BANK ACCOUNTS FOR 2 DIFFERENT OFFICE PAYROLL PROCESSING. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6677286)

MM

Miik M.

CEO

> "We like that employees can electronically receive their W-2s."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103781)

GB

Gail B.

Accountant

> "You can't save the payroll you've enter; add an employee; and pick up where you left off."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6883674)

MG

Michele G.

Project Manager

> "Very affordable, organized, vetted service that replaces my very expensive bookkeeper."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094572)

JF

Jody F.

Owner

> "The hours I entered in already don't save. But that is very minor issue for me."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7108306)

JG

Jessie G.

Owner

> "They respond quickly and resolve quickly and it's great to see familiar names each time I chat in."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7055570)

DF

Donna F.

Owner, Estate Organizing

> "I find that my new employees don't always understand what steps they need to take regarding setting up direct deposit or entering tax info."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6861050)

BK

Beth K.

Administrative Coordinator

> "Best experience I've ever had with payroll. If I make a mistake, support can always walk me through fixing it."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7119321)

JK

Janine K.

Owner Operator

> "Honestly it's my own fault but I don't have it integrated in to our quickbooks"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125766)

JK

Janine K.

Owner Operator

> "Also knowing that I don't have to worry about the 940 and 941 filings makes that alone worth the price."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125766)

IZ

Israel Z.

President

> "Some items won’t transfer from my American Express statement and it is a bit confusing how to add/remove items."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6361716)

Emmanuel P.

Manager

> "The Patriot Payroll has been helpful and useful.its fast, accurate, no stress when using."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7101097)

BL

Barbara L.

Medical Billing Consultant

> "When processing a transaction to categorize it is a little clunky, but I may need to make a small change my descriptions."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6627886)

MH

Meg H.

Business Manager

> "I like that staff has control of their time card on the app and I can easily check the time and submit payment quickly."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6368769)

JL

Jeffrey L.

Sales Consultant

> "Was kind of caught off guard thinking that it would be difficult and not what I expected with the cost point. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7124958)

TB

Thomas B.

Chief Financial Officer

> "Simplicity of Use and dependability, I never have to worry or question whether my employees have been paid or if my taxes are filed appropratelu."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103718)

TB

Tricia B.

CEO Broker

> "In the past, I found payroll to be a source of stress."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103708)

MG

Michele G.

Project Manager

> "The articles are also very relevant and answer questions so you don't have to talk to a person."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094572)

NK

Naveed K.

Managing Principal

> "For me there still seemed to be a lot of options and features on the front page that I didn't need."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6865030)

DD

Dan D.

CFO

> "I've been very happy with Patriot Payroll for 5 years for 2 different companies, thus 2 different log ins, so I guess I have 10 administrative years of..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6861065)

AC

Andrew C.

Partner

> "The entries were unable to be deleted and could only be "voided," which clogs up the history."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6478631)

SB

Suraj B.

Founder

> "The ability to add an employee , no matter the age is what brought me to use the service for the first time."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6883168)

JD

Julie D.

Director

> "Some employees are frustrated trying to log in to the website or app via their cell phones to punch in and out each day."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6791305)

CK

Cheryl K.

Owner and Benefits Consultant

> "Live customer support is always easily reached with almost no wait times!"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7103729)

TG

Tara G.

Managing Member

> "some of the tax questions on set up were not explained that well and I was unable to complete the set without calling customer service a few times"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6785949)

MS

Marshall S.

Treasurer

> "The price is also relatively affordable and is great for businesses in Ohio in particular as the software can process federal, state, and local taxes on..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6568439)

LV

Loren V.

Owner

> "I only switched when my previous payroll company tried to charge me $700 to file blank quarterlies for a former employee."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6380890)

GS

Gillian S.

Executive Director

> "For any questions and issues it has been easy to access customer support, and they have been able to answer all my questions."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7109480)

MH

Mary H.

Owner

> "I did have a pretty massive issue wherein I was told that entering hours could either be in HH:MM or Decimal format. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6404720)

TH

Tim H.

Owner

> "Patriot Payroll offered a much better price than the payroll software that I had been using. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7106948)

KP

Kristine P.

Owner

> "I made a couple mistakes and couldn't change the information."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7125040)

MS

Milton S.

Owner - Provider

> "It is extremely easy to set up and use, is a great value for the money, and helps me smoothly run payroll and pay payroll taxes."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7094898)

DH

Dee H.

Accountant

> "Reports are cumbersome, processing time of 4 days is too long unless you pay extra."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6809736)

TF

Timothy F.

Owner

> "The ease of On-boarding with Customer Service and how fast they can answer my question and the easy use of the software itself"

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7089735)

RH

Rob H.

Advisor

> "Overall, my experience was positive but I cannot recommend the software due to the difficulty in making edits to journal entries or any errors that may..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6517218)

SR

Sheila R.

Director of Finance

> "It is adaptable for our salaried staff and our hourly preschool teachers. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___7039148)

CP

Christos P.

Owner

> "Reporting is not very user friendly, wish I could sort by pay weeks for reporting rather than pay date. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6649506)

VF

Valerie F.

Owner Operator

> "I went back and added this feature a couple of months after I had started the accounting program, adding it in later was somewhat of a struggle as it..."

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6322398)

CT

Caroline T.

CEO

> "My example is that I didn't know that I need to file federal taxes twice a month but I didn't even know that was a thing. "

[See full review](https://www.capterra.com/p/116050/Patriot-Software/#Capterra___6786632)

[View Reviews](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

JA

JANINE A.

Business Owner

> "SurePayroll makes payroll and managing employees a breeze!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

AH

Allison H.

Operations Manager and HR

> "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit,..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

JA

JANINE A.

Business Owner

> "The customer support is stellar compared to other companies I have worked with, not to mention it being a..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

RK

Robert K.

Manager

> "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

TK

Terri K.

Owner

> "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967)

JL

Josephine L.

Regional Manager

> "We asked about adding time tracking and never received the steps for how to get it up and running at our..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531)

KF

Kennedy F.

Speech Language Pathologist

> "I like that I get notifications easily to by email when I am being paid."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RK

Robert K.

Manager

> "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

AH

Allison H.

Operations Manager and HR

> "They provide good support!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

RK

Robert K.

Manager

> "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

JKA

Ja Keya A.

Manager

> "The fact that they help with tax filling is definitely a plus."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

RD

Robert D.

Sports Director

> "It wasn't the easiest system to use when it can to paying employees. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Kennedy F.

Speech Language Pathologist

> "I also love the simplicity of checking my paystubs."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RD

Robert D.

Sports Director

> "The customer service wasn't the best either."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Katie F.

Owner

> "The process to submitting payroll is quick and simple."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

JKA

Ja Keya A.

Manager

> "The customer service took a long time to reply"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

JP

Joseph P.

Principal

> "There are tons of features that I don't even use but it could handle much larger and complex organizations..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

BG

Brad G.

Network Administrator

> "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for paying..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646)

KF

Kennedy F.

Speech Language Pathologist

> "Everything is listed in a way that is easy to understand."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

JQ

Jorge Q.

Owner

> "Disappointing, not a full-service provider, nickel and dime you."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713)

JC

Jean C.

Owner

> "This service I can provide using SURE payroll platform without breaking the client's bank."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RK

Robert K.

Manager

> "They did not want us to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

CB

Charlotte B.

Business Manager

> "The set up process is easier than some because there is a dedicated person who helps you set up a company..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359)

WR

Wayne R.

CEO

> "I found that I did not need it after one month and tried to cancel it but found several months later that I..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998)

KF

Katie F.

Owner

> "I am very pleased with SurePayroll because it is user friendly."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

VR

Verified Reviewer

CEO

> "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564)

SK

Soyeon K.

CEO

> "When I was not sure which option was right for me the customer support was super helpful in making decisions"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703)

MS

Maria S.

COO

> "I did all the address changes with the govt and it never showed up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493)

SK

Sugi K.

vocational rehabilitation couselor

> "I liked the promotion regarding getting free first month but there after, rates went up and up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

DC

David C.

Admin

> "My employees have said that the self service portal was difficult to navigate."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606)

SN

Shawn N.

Operations Manager

> "It also helps that we very rarely need any customer service assistance."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

AS

Acea S.

Owner

> "They will say if you close the account you will not be charged every month but they still do. If there are..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

MB

Mark B.

Owner

> "It only takes 5 minutes/week to process payroll, super easy"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458)

SK

Sugi K.

vocational rehabilitation couselor

> "A little frustrated with getting transferred from one customer service rep to another."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

JC

Jean C.

Owner

> "The pricing is important to a small business and I like the low monthly cost. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RF

Robert F.

Agent

> "Ask for referrals way too much."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714)

MD

Maria D.

Treasurer

> "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456)

LW

Laura W.

Owner

> "Least 40 characters to finish this review so this is what I think is dumb."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712)

RA

Rebekah A.

Owner

> "The dashboard offers a wide range of useful information. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097)

Tiffani Z.

Director Of Operations

> "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668)

MO

Matthew O.

Household Employer

> "Very helpful customer success team that called and walked me through the entire setup."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499)

CH

Carol H.

CEO

> "Not extremely user friendly for someone who is not always in front of the computer."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619)

DM

Dylan M.

Owner

> "Most affordable, simple solution in an overcrowded, expensive industry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678)

RR

Raymundo R.

IT Manager

> "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

BJ

Benjamin J.

Chief Operations Officer

> "It has been an affordable and highly functional resource for us."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

TS

Tom S.

Owner

> "Not easy to setup sick pay for NJ. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018)

SN

Shawn N.

Operations Manager

> "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

SP

Scott P.

CEO

> "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579)

JC

Joan C.

Bookkeeper

> "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348)

JO

Jacob O.

President

> "I wouldn't use this company if they were the last company on the planet that offered payroll services."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

JD

Jackson D.

The Dude

> "Love the ease of use and the tax prep is done for me."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947)

VR

Verified Reviewer

Owner

> "A customer service rep told me that they didn't build this into the software, my browser offers it, except..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

SM

Silvia M.

Owner

> "It was a good experience; I had no issues with the payroll or paying the tax."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

JL

Josh L.

Owner

> "I called their support, waited on the phone for over an hour (it was during peak season but still)."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972)

JP

Joseph P.

Principal

> "sensitive content hidden\] was extremely helpful in getting everything set up for my client."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Owner

> "Customer service says they will escalate, and a week later I receive an email that says the exact same..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

TB

Todd B.

Owner Psychotherapist

> "I appreciate never having to worry about payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

JO

Jacob O.

President

> "They couldn't care less about customers that desire to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

AG

Alberta G.

Office Manager

> "I like the ease of processing our payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002)

DM

Debra M.

President

> "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223)

RM

Roy M.

Nanny

> "The team was very helpful in configuring things the right way. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845)

AS

Acea S.

Owner

> "The customer care people will lie."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

RR

Raymundo R.

IT Manager

> "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

KC

Kristen C.

Accountant

> "Customer service is needed too frequently and over the last two years, customer service has gone downhill. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174)

JP

Joseph P.

Principal

> "I'm extremely happy with my choice for payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Office Manager

> "You call back and you're placed back in line (now "wait time of over 45 minutes"). "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743)

SM

Silvia M.

Owner

> "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

BW

Betsy W.

media

> "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

KN

Kendrick N.

CFO

> "wonderful, i recommend any startup small business to use this service"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471)

DV

Donna V.

President

> "I got locked out of my account and tried reaching someone for 2 days."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871)

AL

Andrew L.

Realtor Owner

> "Ease of use / \[sensitive content hidden\] the sales rep was very helpful"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187)

MH

Michelle H.

MD

> "I finally did sign up and then had problem after problem including them not filing my last quarter taxes..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2243348)

TB

Todd B.

Owner Psychotherapist

> "It is also very affordable."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

AM

Amy M.

Business Manager

> "We need to change the weekly payday but I can't find the right setting to make it default to the day I want."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808)

AE

Alan E.

Broker Owner

> "Portal is easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641)

BW

Betsy W.

media

> "SurePayroll personnel made me feel helpless, confused, and hung out to dry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

TP

Tricia P.

CEO

> "It is super easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020)

WB

Walter B.

administrator

> "SurePayroll handles government interactions very poorly, and communicates with its clients about these..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929)

BJ

Benjamin J.

Chief Operations Officer

> "I would highly recommend it to any business operation of any size."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

SA

Sean A.

Founder

> "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to help..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535)

[View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/)

## User interface

4.80 (3,941)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

4.15 (305)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Patriot Software

Top features

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/116050/Patriot-Software/#features)

SurePayroll

23/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/225706/SurePayroll/#features)

### Recognition

Patriot Software is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value PayrollSoftware (2025) 

Best Value PayrollSoftware (2024) 

Best Value PayrollSoftware (2022) 

SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Patriot Software

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurePayroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Patriot Software

-   By Patriot Software
-   Located in United States
-   Founded in 2002

SurePayroll

-   By Paychex
-   Located in United States
-   Founded in 1971

## Popular Comparisons

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,941)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/)

$20/month

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4.2

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[View full comparison](https://www.capterra.com/compare/172127-225706/Rippling-vs-SurePayroll)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,941)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,408)](https://www.capterra.com/p/185859/RUN/reviews/)

$20/month

Price

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4.1

Features

4.5

4.2

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[View full comparison](https://www.capterra.com/compare/185859-225706/RUN-vs-SurePayroll)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,941)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

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$17/month

Price

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Features

4.3

4.7

Ease of Use

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

$20/month

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,941)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

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Features

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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4.1

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Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-225706/WorkforceNow-vs-SurePayroll)

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,941)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,205)](https://www.capterra.com/p/131882/Gusto/reviews/)

$17/month

Price

$49/month

4.7

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/116050-131882/Patriot-Software-vs-Gusto)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,205)](https://www.capterra.com/p/131882/Gusto/reviews/)

$20/month

Price

$49/month

4.1

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-225706/Gusto-vs-SurePayroll)