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better software since 1999
better software since 1999
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Our customers range from global marketplace sellers and multichannel retailers to brands embracing DTC. With Linnworks, customers grow revenue, automate workflows and track business performance.
ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321
Very good, customer service is good and always answer the phone.
Trouble is, the software is not extremely user-friendly, and sometimes the bulkiness is hard to deal with. Our company switched to an alternative company as a result.
The perfect tool to help manage your multi-channel systems.
Poor reporting and unable to link to accounts well or without paying more.
E-commerce is not a 'One Size Fits All' type of business, but Linnworks is adaptable and customisable and fits in perfectly with the way that we want to do things.
There is minor things what we hate about the software the main one being labels some times print on a PDF instead of automatically going to the printer.
Good functionality, easy to use and connects to all marketplaces.
The [sensitive content hidden] jumps in when I have an issue rather than the account rep who was assigned to me. They are slimy and have lied multiple times.
I am grateful to have [sensitive content hidden] as our Happiness Engineer. His dedication to excellence reflects positively on Shipmonk, and I couldn't be happier with the service he provides.
And as with every bad company, LEAVING and STOPPING the relationship has been a very long, tedius and PAINFUL experience.
You have a great overview of all key facts and your storage. Additionally the support is extremely flexible, super fast and very friendly yet knowledgeable.
Packages being lost regularly. Don't refund the shipping/handling cost for the lost packages.
I can say the genuine care, personal level of detail, and friendly assistance he provided is one of the main reasons I would recommend Shipmonk to anyone. Just like the old adage; you cant buy trust.
This is a complete SCAM. This mistake happened to have cost us over $15,000, and shipmonk/Monkprotect refuses to pay on the claims that they made the mistake on(which they have admitted too).
The commitment to understanding a clients situation and the support offered is outstanding and unusual in the industry and makes working with Shipmonk truly a partnership experience.
Every single part of the cycle has been horrendus, horrible, tiring and filled with mistakes from ShipMonk's end.
Prioritize real-user-identified key features according to your needs to find your best fit.
Linnworks
ShipMonk
Top FeaturesLinnworks
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ShipMonk
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