# Compare AccuLynx vs ServiceTitan 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AccuLynx and ServiceTitan based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/116187-150053/Acculynx-vs-ServiceTitan

---

# AccuLynx vs ServiceTitan Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AccuLynxServiceTitan2/4 selected

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)[4.6 (804)](https://www.capterra.com/p/116187/Acculynx/reviews/)

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

[## AccuLynx](https://www.capterra.com/p/116187/Acculynx/)[4.6 (804)](https://www.capterra.com/p/116187/Acculynx/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

WH

JA

PJ

Based on [804 reviews](#user-reviews)

Positive

766

Neutral

26

Negative

12

[## ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

DC

Based on [325 reviews](#user-reviews)

Positive

277

Neutral

13

Negative

35

## Summary

* * *

Features in Roofing Software

Best performer

46 / 50

Only AccuLynx

-   Aerial Measurement
-   Customer Portal
-   Customizable Fields

38 / 50

Only ServiceTitan

-   Equipment Tracking

User satisfaction

User satisfaction

4.6

User reviews[804](https://www.capterra.com/p/116187/Acculynx/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.6

User satisfaction

4.3

User reviews[325](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

3.9

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Residential and commercial roofing companies; insurance restoration contractors

Best for

ServiceTitan helps commercial and residential irrigation, septic, water treatment commercial locksmith, HVAC, plumbing, construction, electrical, roofing and water treatment companies.

## User reviews

Pros & cons

WH

William H.

Project manager

> "The integration of all of the different softwares (eg. estimating, payment processing, reporting, etc.) make this a very helpful..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044016)

MC

Michael C.

Project Manager

> "The app is terrible when it comes to photos. If you are reviewing one of 1051 photos and let’s say you scroll to picture number 45..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044055)

JA

Jason A.

Outside Sales

> "Easiness of system, Accessibility of documents, The fact that all needed docs can be accessed in one spot, The fact that templates..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044022)

JB

Joshua B.

Client Care Representative

> "My biggest issue with Acculynx is definitely the lack of ability to search for jobs based on materials. If I want to find a..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044610)

PJ

Paul J.

Office Coordinator

> "AccuLynx allows for seamless workflow, from scheduling, to estimates, to ordering with our local suppliers."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6826632)

AR

Anastacia R.

Office Manager

> "I don't like that we are not notified of received emails in AccuLynx - I either have to look back through the entire email thread..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7046704)

RM

Rebekah M.

Bookkeeper

> "Acculynx is the go to spot for our company to make sure all employees and subcontractors are all on the same page with our..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7120253)

CC

Cathy C.

COO

> "However, the updated calendar and scheduling system has made navigation more challenging, and the lack of a search function limits..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055125)

LK

Leah K.

Owner

> "To electronically send contracts and have signatures was a great add on however a bit costly per contract price compared to..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044213)

JB

Joshua B.

Client Care Representative

> "I can not use the previous contact information to create leads, because changing the unit for the new lead will mess with the old..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044610)

JH

Justin H.

Sales manager

> "I like that AccuLynx keeps all jobs, leads, documents, photos, notes, and communication inside one system."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7054898)

NP

Nathan P.

Manager

> "I don't like that it does not have apple calendars integrated yet and some of the mobile interface seems a little bit clunky."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055551)

LH

Linda H.

Office staff

> "It’s great when you are looking for a job, you can type in the job number or the job customer or the job address and still get the..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7051165)

LK

Leah K.

Owner

> "Writing estimates at times is a bit cumbersome as well when entering certain products and having to adjust pricing."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044213)

CC

Cathy C.

COO

> "The platform keeps everything in one place, which saves me time and improves accuracy. While there are a few features that could..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055125)

PS

Parker S.

Accounts and Payables Coordinator

> "No integration w roofr, our primary satellite imagery add on and the lags it has some days."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044770)

NP

Nathan P.

Manager

> "I can view all our client information easily and add new information and documentation from a phone or my laptop."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055551)

MF

Michael F.

Sales Representative

> "I dislike how photos will at times have to renamed if uploaded from a file instead of straight from a gallery."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044009)

AR

Anastacia R.

Office Manager

> "I like the customization options that AccuLynx offers - you can use however much or however little of the options that you choose."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7046704)

CC

Cathy C.

COO

> "On top of that, the inability to search the calendar is a major drawback."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055125)

KG

Kevin G.

Project consultant

> "The system works well as a fully comprehensive contractor estimating and accounting software. "

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7045849)

ET

Erik T.

Owner

> "Native iOS app is very limited, very poor support for basic things such as how it handles sales tax, extremely cumbersome to edit..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6562944)

CC

Cathy C.

COO

> "The platform offers strong CRM capabilities that make it easy to manage customer information and keep projects organized."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055125)

PB

Patrick B.

Senior Commercial Account Manager

> "It's very challenging to create a report and edit photos for projects."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044487)

JH

Justin H.

Sales manager

> "I’ve found it easy to track customers, upload photos, build estimates, and communicate with my team all in one place."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7054898)

MT

Megan T.

Office Manager

> "The price, there are no features that make it stand out from the crowd, the tools and add-ons are very expensive, the SMS feature..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6765699)

CC

Cathy C.

COO

> "The CRM is especially impressive — it’s straightforward, intuitive, and captures all the customer information I need without extra..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055125)

LW

Larry W.

Salesman

> "The only thing that I really don’t like about acculynx is the fact that I can’t add a profile picture."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044042)

AJ

Alli J.

Admin

> "Works for everyone in the office, and offers free task management software within the dashboard."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7054768)

AP

Anthony P.

Owner

> "The integration doesn't allow for easy job costing within QuickBooks and financial worksheets isn't ideal for job costing either."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6572363)

MC

Michael C.

Project Manager

> "Right from creating the new customer at the point of sale, to closing out the job after getting paid, it is a very simple process."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044055)

HS

Hyrum S.

Roof Inspector

> "The app’s user interface felt outdated and less modern than expected, which made navigation less intuitive."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6821499)

PS

Parker S.

Accounts and Payables Coordinator

> "It has helped me and my company grow our business by using key insights into each project."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044770)

KT

Karen T.

Office Manager

> "Everytime I contacted Costumer support they exceeded my expectarions."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7045581)

MM

Michelene M.

Office Manager

> "The onboarding and training processes were so helpful and the refresher videos help when I have forgotten a step."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055316)

JT

Jordan T.

Inspector

> "I have to access full site to mark them as dead."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044011)

JW

Jennifer W.

Business Manager

> "It’s an irreplaceable tool that keeps us all organized and in touch with every customer and each other."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7054832)

JT

Jessica T.

Office Manager

> "Search feature is too specific."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7046595)

DH

Donald H.

Project management

> "Adding photos from your camera is also a very functional feature."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044201)

JH

Jenn H.

Office Manager

> "I do not like that you charge for every little add on."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044030)

AB

Alee B.

Digital Marketing Manager

> "Our team uses it all day, every day. Whenever I had a question/problem, I got an answer very quickly from the AccuLynx support..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044090)

MS

Macey S.

Administration

> "The supplement features are disappointing."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7050879)

JG

Joseph G.

Project Manager

> "Obviously, there are always going to be more thing I’d wish to achieve using a 1 stop shop but I believe as AccuLynx changes it..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055386)

NH

Nicholas H.

Operations Manager

> "You don’t have the ability to pass credit card fees to customers in Accupay."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6576597)

PS

Pamela S.

owner

> "I really like the feature of entering job costs at any point in the customer process and it is so easy."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055663)

BM

Brielle M.

Office Administrator

> "I also didn't like how we are getting rid of the message page"

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044104)

RL

Rachel L.

Inside Sales Representative

> "Also like the notifications @ me they work easily to make sure tasks are cleared out."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7054790)

JB

Jaxton B.

Roofing Estimator

> "Not as modern and intuitive."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044024)

KR

Kayly R.

SDR

> "Having everything organized there makes my workflow so much simpler and way more efficient."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055337)

PB

Patrick B.

Senior Commercial Account Manager

> "Reports are so hard to organize."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044487)

NP

Nathan P.

Manager

> "Overall very please and has allowed the business I work with to get organize and also identify our weaknesses."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055551)

JC

Joshua C.

General Manager

> "The new communications tab is not as smooth as the messages were."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6576638)

NP

Nathan P.

Manager

> "We are still working through the pains of transitioning to a new system from doing everything by hand but I think we are learning..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055551)

VR

Verified Reviewer

Estimator

> "When you download photos they are in a very large format and hard to work with. "

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6576709)

MC

Michael C.

Project Manager

> "It is an excellent program for keeping track of everything to do with the job."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044055)

MK

Mark K.

General Manager

> "The reporting features of Acculynx are clunky and hard to manage."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6605628)

CC

Cathy C.

COO

> "I appreciate how easy it is to track leads, manage contacts, and stay organized throughout each project."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055125)

PK

Piero K.

Construction manager

> "The mobile and iPad app are very buggy and not enough options"

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6561180)

JB

Joshua B.

Client Care Representative

> "I actually find the Messages feature very useful and necessary and hope that it doesn't get replaced with Communications."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044610)

JB

Jennifer B.

Administrative Assistant

> "The transfer of data did not happen as smoothly as anticipated, documents and pictures had to be manually entered for each lead..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___4974514)

KK

Kristen K.

Administration

> "We switched back to scaling from roofr because we felt it was a more complete system."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7053396)

MF

Michael F.

Sales Representative

> "It makes it very tedious."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044009)

JB

Jaxton B.

Roofing Estimator

> "The estimating through the app is a great idea but needs some TLC."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044024)

AM

Ashyan M.

lead setter

> "there is nothing i don't like about this platform since it is very easy to understand and navigate."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7058414)

GP

Giovanni P.

Field Supervisor

> "Very good it helps me do my job and keep my customers organized as well as satisfied."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044063)

VR

Verified Reviewer

Estimator

> "Also the photo editing is sub-par."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6576709)

KR

Kayly R.

SDR

> "One of the features I appreciate the most is the email section in the comments."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7055337)

DS

David S.

CEO/President

> "I also don’t get notifications from the texts I get from my customers through the texting feature."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___4966862)

BM

Brielle M.

Office Administrator

> "That said, the system has definitely improved our overall workflow and team coordination."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044104)

CP

Charlene P.

Office Manager

> "The customer setup in Acculynx does not match the setup in Quickbooks so customer information is transferred over oddly plus, it..."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___4298191)

LL

Laurence L.

Senior Sales Consultant

> "You can upload them and edit them easily."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7054891)

MG

Melanie G.

Operations Manager

> "We are very unhappy with this service. "

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___6821160)

JJ

Jameson J.

President

> "It has all the functionality we need to operate a successful business."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044837)

DS

David S.

CEO/President

> "I’m a little more critical as I’m still a small company so the little hiccups take a lot of my time away from generating leads"

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___4966862)

BO

Betty O.

Office Manager

> "Great! If there are issues customer service is easily available and the program is easy to understand how it works."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044502)

YR

Yvonne R.

Production Coordinator

> "I don't like that there's no option to chronologically assign tasks on task Manager."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___4957613)

PJ

Phoebe J.

Front Desk Associate

> "The live calendar updates are very helpful."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7044023)

TM

Tim M.

Chief Operations Officer

> "Also all of the add-ons, and separate features are hard to keep track of. "

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___4962450)

LB

Lindsay B.

Office Manager

> "Overall its a great experience for our company and all of the guys like having everything in one place to build their estimates."

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___7056104)

ME

Martha E.

Office Manger

> "I do not like the apps for the subcontractors needs more work and needs more work"

[See full review](https://www.capterra.com/p/116187/Acculynx/#Capterra___4957097)

[View Reviews](https://www.capterra.com/p/116187/Acculynx/reviews/)

DC

Dominic C.

GM

> "The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169)

CH

Connie H.

Accounts Receivable

> "Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter! "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

DC

Dominic C.

GM

> "We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169)

CH

Connie H.

Accounts Receivable

> "Does not work well with Quickbooks, takes ten times longer to process checks and invoices. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

SK

Sanjeev K.

Office Administrative Manager

> "The platform offers all the essential features for every department — from Accounting and Dispatching to Inventory and Pricebook..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963)

HL

Hunter L.

Office Manager

> "I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software,..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580)

DC

Dominic C.

GM

> "From dispatch to reporting, it creates clarity for the team and accountability at every level."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169)

Logan M.

Office Admin

> "The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377)

ML

Mike L.

Software Integration

> "The call recording feature which is linked to each customer, allows us to train our CSR team and helps to prep our technicians..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271)

KH

Kasey H.

Owner

> "It seem they are here to destroy small businesses to make more room for larger franchise"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7052261)

KK

Khiana K.

Customer Service Representative

> "ServiceTitan helps companies stay organized and keeps you accountable as everything is recorded from phone calls to text messages..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6749300)

SG

Summer G.

Office Manager

> "The system software was sold to us with a lot of features, but none of them actually worked for the business."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872)

ST

Sasha T.

Junior Digital Marketing Manager

> "In terms of functionality, the advanced scheduling algorithm suggests accurate project timelines, and the full-featured dashboard..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484)

CH

Connie H.

Accounts Receivable

> "Credit on accounts have locked up and I had to get tech support to fix it. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

SG

Summer G.

Office Manager

> "It would probably work great for a very large company that does a lot of service work and has complicated projects that need to be..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872)

MS

Mark S.

RSM

> "They reached out to me and set up a call/meeting with promises to streamline the business. Once they had gathered my information,..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6798095)

DG

Dylan G.

Plumber

> "Service titan has been a part of my career the entire time as a plumber, it has helped me manage my different house calls and set..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6661411)

OH

Oscar H.

CEO

> "Sometimes it feels like you are not using all the features that you are paying for."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432)

Logan M.

Office Admin

> "ST has transformed our company, and has helped up define processes and procedures, and work more efficiently."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377)

HL

Hunter L.

VP of Operations

> "Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022)

LO

Lucianna O.

Office - Call Center Manager

> "This data helps in making informed decisions to enhance our service."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

AK

Adam K.

CFO

> "Customer support can sometimes be frustrating when you are trying to get a quick fix for something but overall isnt terrible."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107870)

LO

Lucianna O.

Office - Call Center Manager

> "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

EP

Erin P.

Owner

> "Then, over the course of the 12-week onboarding program (overly time-consuming), they reveal that you will be paying (thousands)..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6500391)

JR

Jaclyn R.

Dispatcher, ServiceTitan Champion

> "They offer so many ways to dive deeper into the software and learn from each other including SparkSessions, EmberSessions and Torch..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6631187)

TB

Tyler B.

President

> "The reason they give you 3 months free in the beginning is because it will take minimum 3 months to figure out how to use it..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7016411)

LO

Lucianna O.

Office - Call Center Manager

> "It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

EK

Edward K.

Vice President of Operations

> "My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808)

BB

Ben B.

Sales Manager

> "It has an excellent dashboard along with analytics and reporting"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444)

BB

Ben B.

Sales Manager

> "Use of the same term for two separate functions creates confusion."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444)

HL

Hunter L.

VP of Operations

> "Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022)

SG

Summer G.

Office Manager

> "The cost of not only the implementation but the software price as well was more than we could justify."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872)

LO

Lucianna O.

Office - Call Center Manager

> "ServiceTitan has been a gamechanger for our call center operations."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

DB

Dawn B.

Office Manager

> "Payroll was a nightmare and manually entering credit cards each transaction or daily runs to the bank with deposits."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6506639)

HL

Hunter L.

Office Manager

> "Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580)

CL

Carrie L.

Special Projects Manager

> "The inability for the office side to see how the app operates on the tech side of things."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756)

ML

Mike L.

Software Integration

> "Though it is pricey and customer service is not great, Service Titan has really helped us maximize profit as we are able to free up..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271)

TW

Trevor W.

owner

> "Bad. Despite years of building out the Service Titan CRM within our company I am seriously considering switching to House call pro..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6553056)

MF

Molly F.

Admin

> "We like the visibility you get with ST, you can easily locate your technician whether he is driving or working at a customers home."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6310416)

MH

Makaiya H.

Service Construction Admin

> "Some files and photos were getting corrupted, the photo upload was a bit too grainy."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563)

HL

Hunter L.

VP of Operations

> "What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022)

JG

Jonathan G.

Director of Plumbing

> "Reporting on numbers can become tricky at times."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6805998)

SK

Sanjeev K.

Office Administrative Manager

> "ServiceTitan is an all-in-one software solution for the HVAC industry."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963)

CL

Carrie L.

Special Projects Manager

> "It makes it difficult to troubleshoot when a tech has a question."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756)

OH

Oscar H.

CEO

> "Love the customer service, my account manager \[sensitive content hidden\] was great everytime I needed anything."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432)

EV

Emily V.

Administrative Manager

> "The system will randomly crash and there's a delay in communication for when the functionality will be restored."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6312285)

SF

Scott F.

Office Manager

> "They dedicate time to offer webinars and training that not only help you in the software, but help you grow your business. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384)

CC

Charles C.

President

> "Chaos, Chaos, Chaos. If you want to waste your companies time and never get anywhere, never get onboarded and ultimately ever get a..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660926)

SK

Sanjeev K.

Office Administrative Manager

> "It can help a small organization grow and scale to new heights."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963)

MM

Matt M.

President

> "We built our price book with way too much data and it overwhelmed the app."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6526849)

HL

Hunter L.

Office Manager

> "It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580)

OH

Oscar H.

CEO

> "A bit complicated to set up."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432)

JA

Jennifer A.

Director of Administrations

> "Every quarter there are new process to devlop and new features of Service Titan that change the game, for the better. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6323377)

ST

Sasha T.

Junior Digital Marketing Manager

> "The mobile application built has limited capability compared to the desktop version."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484)

JP

Joshua P.

Outside Sales Representative

> "It kept my whole HVAC sales / install team on the same page and logged info efficiently"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6591276)

PG

Peter G.

IT Manager

> "Migration from previous field management and accounting systems can be a bit tedious."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6280793)

KI

Kristofer I.

Director of Marketing

> "We love how ServiceTitan assists with automating our insulation, heating and cooling company."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309499)

DP

David P.

Head of IT and Implementations

> "Chat support, much to be desired, I know thats MOST companies, but for one that costs so much, its really annoying when the end..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660703)

Logan M.

Office Admin

> "Probably the best thing is the customer support."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377)

DD

Danielle D.

owner, manager

> "I found onboarding to be challenging and wish I would have known more about what to expect"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105405)

LO

Lucianna O.

Office - Call Center Manager

> "I highly recommend ServiceTitan to any company looking to enhance their service management capabilities."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

SG

Steven G.

Senior Advisor

> "The largest con for us is the price and learning curve for many of the modules. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6437841)

RS

Rick S.

Overhead Door Nfld. Limited

> "Great product, Service Titan's service is good and helpful, also customer's love getting notifications when our technicians are on..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6602754)

AM

Amber M.

Dispatch

> "I am not sure why payments that are deleted are still taken twice from a customer acct."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605131)

ST

Sasha T.

Junior Digital Marketing Manager

> "One area where ServiceTitan provides two groundbreaking enhancements that improve work management."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484)

SJ

Steven J.

Operations

> "Takes quite a bit to on-board and learn the system due to the complexity of functions."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6553160)

SF

Scott F.

Office Manager

> "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384)

CH

Connie H.

Accounts Receivable

> "Administrative nightmare. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

BS

Brett S.

Owner

> "There is a good connection and communication between the office and the field because of the software."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605722)

TH

Tina H.

Office Mgr.

> "Onboarding was rushed. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107618)

KI

Kristofer I.

Director of Marketing

> "Helps us streamline so many jobs and not miss out on potential revenue."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309499)

CH

Connie H.

Accounts Receivable

> "Program is extremely expensive. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

DB

Daniel B.

Marketing Manager

> "I appreciate the ability to connect with a success manager."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6769800)

BL

Brandon L.

Service Manager

> "It is a bit difficult at times to get reports the way I want them."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605367)

EK

Edward K.

Vice President of Operations

> "I enjoy working with \[sensitive content hidden\] is always responsive and willing to assist."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808)

Aaron R.

Operations Manager

> "They also didn't follow through with their obligation to help with a number items outlined in the contract. After my customer..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#GetApp___6093320)

ML

Mike L.

Software Integration

> "This allows for greater customer satisfaction leading to more reviews."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271)

LD

Luke D.

Business Systems Manager

> "At times the support staff aren't helpful, and I have already tried most of the troubleshooting steps they suggest. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6667716)

JK

Jeff K.

Electrical Manager

> "ServiceTitan has been instrumental in organizing our business. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6817558)

KB

Katie B.

Head of Customer Experience and Marketing

> "It does soo much that it can be difficult to navigate, especially for new users."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309016)

[View Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

## User interface

4.55 (804)

4.35 (325)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

AccuLynx

Top features

46/50

-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Aerial Measurement
-   AI Copilot
-   Alerts/Notifications
-   Billing & Invoicing
-   Calendar Management
-   Commercial
-   Contact Database
-   Contract/License Management
-   CRM
-   Customer Database
-   Customer Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Templates
-   Equipment Tracking
-   Estimating
-   Generative AI
-   GPS
-   Industrial
-   Inspection Management
-   Interaction Tracking
-   Invoice Management
-   Job Costing
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Lead Management
-   Material Ordering
-   Mobile Access
-   Mobile App
-   Photo Capture
-   Purchase Order Management
-   QuickBooks Integration
-   Quotes/Estimates
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting & Statistics
-   Scheduling
-   Task Scheduling
-   Team Management
-   Time & Expense Tracking

[See all features](https://www.capterra.com/p/116187/Acculynx/#features)

ServiceTitan

38/50

-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Aerial Measurement
-   AI Copilot
-   Alerts/Notifications
-   Billing & Invoicing
-   Calendar Management
-   Commercial
-   Contact Database
-   Contract/License Management
-   CRM
-   Customer Database
-   Customer Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Templates
-   Equipment Tracking
-   Estimating
-   Generative AI
-   GPS
-   Industrial
-   Inspection Management
-   Interaction Tracking
-   Invoice Management
-   Job Costing
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Lead Management
-   Material Ordering
-   Mobile Access
-   Mobile App
-   Photo Capture
-   Purchase Order Management
-   QuickBooks Integration
-   Quotes/Estimates
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting & Statistics
-   Scheduling
-   Task Scheduling
-   Team Management
-   Time & Expense Tracking

[See all features](https://www.capterra.com/p/150053/ServiceTitan/#features)

### Recognition

No recognitions have been awarded to AccuLynx

No recognitions have been awarded to ServiceTitan

### Deployment & support

AccuLynx

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ServiceTitan

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AccuLynx

-   By Exact Logix
-   Located in United States
-   Founded in 2008

ServiceTitan

-   By ServiceTitan
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)[4.55 (804)](https://www.capterra.com/p/116187/Acculynx/reviews/)

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4.3

4.1

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$39/month

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4.4

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4.6

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Price

$245/month

4.2

Features

4.1

4.1

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4.3

[View full comparison](https://www.capterra.com/compare/135788-150053/Service-Fusion-vs-ServiceTitan)

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