Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Ricochet360 is the All-In-One sales and marketing automation platform is ideal for SMB, SME, and Large Enterprise companies looking to efficiently scale their sales operations.
Daylite is for Apple-based small businesses in professional and creative industries such as real estate, legal, financial, agencies, consulting, and coaching. It is for Mac, iPhone, and iPad only.
It lets you do all sorts of customizations to the way you want the calls to happen. It's not easy to understand initially, but Ricochet offers superb support.
Expensive, algorithim can get thrown off quickly, spam guru is iffy.
Allows for unlimited customization, robust platform. Rep has been great assisting me in getting it working to my liking.
Sometimes it is difficult to use while multitasking with other systems in our office.
By using this it will help determine this and closing more sales. SENSITIVE CONTENT] was also great on helping out on the live support call.
Hop on the zoom call and after 45 minutes get absolutely no where.
Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.
Was difficult at first to train staff, but once you get the rhythm it is smooth.
Love the synchronization with other apple programs. It has a lot of features and functionality that I find so useful to help keep me organized - contact management, calendars, tasks, and scheduling.
This is where the problems started, as we would create "Appointments" in the calendar for time spent on a project, then manually tally everything up at the end of the month. Talk about a royal pain.
This is actually a very cool app to use, has to be the best one I've tried and it has a lot of great features and nice interface.
Overall the fact that it was limited to only Apple products and was difficult to onboard new employees ultimately led us to stop using it.
Love the clean look of Daylite, and I love how it connects things together. All the info I need is right there.
We moved from our own server to cloud, worst move ever.
Great for a teamwork environment because I can delegate tasks to certain individuals on my team. Overall, very user friendly and easy to organize.
Quite a few things are clunky, or an option can be missing.
Nick: Hi, my name is Nick. I'm an insurance agency owner. I give Ricochet360 five stars, go ahead and click below. Prior to using Ricochet360, we're always bouncing around trying to find the right CRM and adding different pieces of technology towards tech stack. In a Facebook group that I have for other insurance agents, one of them recommended that we tried looking at Ricochet360. We went ahead, we did a demo and we found that Ricochet360 really filled the needs of what we were looking to do in terms of the marketing campaigns that we wanted to run. It's all encompassing, it was able to automate a lot of our tasks and the service people that we have working for us really enjoy using it. We chose Ricochet360 for one specific reason. In the insurance industry, it's all about lead generation and we wanted to run a specific marketing campaign using a dialer system that would be efficient all encompassing into one ecosystem and Ricochet360 really filled that need for us. Ricochet was very easy in terms of the onboarding process. Their team was very, very specific in terms of what we needed in order to begin with the onboarding process. So I was the point of contact with getting everybody set up. It was very easy, very streamlined. They walked us through the process. If we had any questions, they always made sure to answer our questions for us. However, there's a little bit of a learning curve and that goes to say for almost any piece of new software, Ricochet is very robust. There's a lot of features that you can utilize with the platform. So you need to keep using it. And the more you keep using it, the more you familiarize yourself with all the features, you'll learn to love it as much as we have. What I recommend before anyone signs up, not just with Ricochet, but any softwares, schedule a demo. It's really important. I know for us, when we scheduled a demo, I was able to pilot the software. We were very specific with what we wanted to do with our marketing campaigns. And I really wanted to see how the dialer system would work. So the representative, he walked us through exactly how that process works. As a visual guy, it really helped me understand what it is that we're signing up for. So definitely stress the demo. And the second part is join a Facebook group for Ricochet360 members. This will give you a chance to ask questions that you may never have thought of. You also will have the ability to find out a little bit about the cons of the system too. What people don't like about it, no system is ever perfect. However, it's important to hear both sides of things. So definitely I would recommend a demo and the Facebook group, and you'll be able to make an educated decision moving forward.
Prioritize real-user-identified key features according to your needs to find your best fit.
Ricochet360
Daylite for Mac
Top FeaturesRicochet360
--
Daylite for Mac
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: