PracticeSuite vs myCare iMedicWare: Which is a better fit?

Another important feature that I admire about the product is the amazing support who are always available to assist you with any problems.

They have even threatened to cut our access to the software with-in 24 hours for non-payment when we were paid up 2 months ahead of time (errors with their own accounting).

Switching over to PracticeSuite has allowed me to bill my patients more efficiently and in turn made more money for my practice. My favorite feature by far is the outstanding support team.

This has to be the worst software on the market. Counter-intuitive, constant crashes, gliches, and errors.

PracticeSuite is a wonderful company. The system is easy to use and the customer service is great.

The software itself has some snags, especially if you ever make a mistake. For example, if you put in an amount applied to deductible by mistake, you can't delete or change that.

This product is visually appealing and the functionality is outstanding. It is easy to use and navigate.

We have had problems with the billing software changing the status of unbilled claims to billed claims, and even create claims out of thin air.

The clinical aspect of the ophthalmology-specific software was good to very good, and the product also incorporates patient scheduling and some billing functionality.

Worse than that the company was barely able to offer support and management, it was also arrogant and unresponsive. They seemed to know that they had you and that was it.

Get a DEMO you will love it. It is so user friendly and the reporting is great.

The are no more files to pull or lose. The system automatically bills for services as they are charted, so there are no lost charges.

The support team and training are the best. This is the most user-friendly software I have ever had the opportunity to use.

The software updates are very poorly rolled out. There is no communication about what they are taking away and what they are adding.

We have been working with management of KeyChart since 1989, back in the days of PRISM Data Systems. They are wonderful reliable people.

Every time they perform an update, whether it's designed to address Meaningful Use or fix a known problem, the software's performance suffers in the most negative and impacting ways.