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SmarterMail vs Brevo: Which is a better fit?

Updated on February 12th, 2025
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Summary
Key features rated by users
Features selected based on 10,996 reviews from Email Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
--
Inbox Management
--
Access Controls/Permissions
--
Spam Blocker
1.0
Campaign Analytics
NA
% Fit
Missing features
Feature ratings
Email Distribution
4.6
Inbox Management
NA
Access Controls/Permissions
NA
Spam Blocker
4.3
Campaign Analytics
4.4
User satisfaction
3.9
User reviews12
Ease of use
4.0
Functionality
3.6
Value for money
4.0
Customer support
3.8
4.6
User reviews2,673
Ease of use
4.5
Functionality
4.5
Value for money
4.5
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

SmarterMail is the perfect Exchange alternative for any business looking for an enterprise email server at a small business price. Includes desktop/mobile support and complete Outlook integration.

All-in-one platform that helps businesses of all sizes manage customer relationships via email, SMS, chat and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Cristina C
Owner
3.0

Cristina C.: Hi, I'm Cristina. I'm an owner manager. I give Sendinblue a three out of five. For more reviews like this, click the link below. Before Sendinblue, I was using Klaviyo. However, Klaviyo seemed to me to be too large of a CRM, too robust, too complex. I needed to simplify, so I chose Sendinblue, which was an easier, smaller to manage CRM. The other reason was the costs involved with Klaviyo. As a solopreneur, I was looking for something that was more affordable. I chose Sendinblue because I needed something that was a little bit more simple and less complex to use for a solopreneur. I also wanted something that was more affordable as a solopreneur, so I chose Sendinblue. Getting started with Sendinblue was quite a large learning curve. Even though it seemed like the simplest CRM, the learning curve in getting it attached to my website was quite steep. The customer service also was a little bit lacking in getting it set up. If you're thinking about switching over to Sendinblue as your CRM, be prepared for a learning curve. I would advise to jump on the website, have a look through the Sendinblue Academy, and then get in touch with your host and just see what exactly you need to do to set it up and integrate it with your website and your [inaudible 00:01:34] commerce, or whichever commerce you are using.

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View all video reviews
User interface
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132996 video thumbnail}
1 Video
116528
5 screenshots
132996
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

SmarterMail

Top Features
32/45
  • Campaign Analytics
  • Campaign Management
  • Customer Segmentation
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Email Tracking
  • Mobile App
  • Process/Workflow Automation
  • Real-Time Monitoring
  • Social Media Integration
  • Support Ticket Management
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Archiving & Retention
  • Autoresponders
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Contact Management
  • Data Recovery
  • Drag & Drop
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Inbox Management
  • Multiple User Accounts
  • Prioritization
  • Queue Management
  • Real-Time Analytics
  • Real-Time Reporting
  • Reporting/Analytics
  • Response Management
  • Routing
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Tagging
  • Third-Party Integrations
  • Whitelisting/Blacklisting
See All features
Hide Email Management Software Features -

Brevo

31/45
Show Email Management Software Features +
SmarterMail
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Brevo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SmarterMail
  • By SmarterTools
  • Located in United States
  • Founded in 2003
Brevo
  • By Sendinblue
  • Located in France
  • Founded in 2012
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