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Microsoft SharePoint vs Confluence: Which is a better fit?

Updated on January 23rd, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 31,895 reviews from Document Management users.
% Fit
Missing features
Feature ratings
Secure Data Storage
4.6
Document Storage
NA
Mobile Access
NA
File Sharing
4.7
Email Management
4.4
% Fit
Missing features
Feature ratings
Secure Data Storage
NA
Document Storage
4.5
Mobile Access
4.0
File Sharing
4.4
Email Management
3.9
User satisfaction
4.3
User reviews5,285
Ease of use
4.1
Functionality
4.3
Value for money
4.2
Customer support
4.1
4.5
User reviews3,550
Ease of use
4.2
Functionality
4.4
Value for money
4.3
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Knowledge management application that keeps work moving forward by providing quick access to team sites, organization portals and resources and the team members for all types of companies.

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-b5cf3e53-b575-4533-25c9-08dbfc37a66e
Nikhil C
Supplier Risk Manager
5.0

Nikhil: Hi, my name is Nikhil. I work with the biggest pharmaceutical manufacturing company in Paris, and I use SharePoint on a daily basis. I would rate five. So, I have worked on Google products in the past, but SharePoint has a lot of advantages in terms of you can create your own site. So in my company, we have different departments and each department has its own site and all of the tools which they use on a daily basis, all of them are on SharePoint. So it's very accessible inside the company and each one can take advantage of SharePoint differently based on its needs. And yeah, that's it. SharePoint comes with the Microsoft suite and we have Teams and all of the other, OneDrive and many other, Yammer. So it's a complete suite and SharePoint is just one part of it, and that's why we use SharePoint. It gives very good functionality in terms of intercommunication between different softwares, and it works completely great with other sets of applications. So in my case, when I got the company email address, which was with Microsoft, so once you get that, you automatically get the SharePoint access as well. So SharePoint is a great tool. I believe it has a lot of functionalities where you can create micro-blogging sites and it works completely great with all the data storage and the other functionalities that it has. So the main thing about SharePoint is you can get started with SharePoint if you have a complete Microsoft suite and it works totally great with that. But apart from that, you need to think whether SharePoint is actually useful for you. Many of the companies that I have worked with in the past did not have SharePoint, but considering if your organization is big enough, you can totally have a SharePoint and it would be really great.

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Casandra M
Administrative support specialist
4.0

Casandra M. : My name is Casandra. I am an administrative support manager working for a relatively small company. I think we have less than 20 employees. And the Confluence app, I would say, probably a four out of five rating. Before Confluence, I pretty much was just texting back and forth to the owner of the company. That's who I work directly under. And she's the clinical director, she's the administrative director, she's just pretty much the entire head of the company. And it was texting and emailing back and forth, and the emails and the texts would get lost amongst each other. And it was just very complicated to have to go through and refer back to find emails and refer back to text messages that were sent weeks and months prior to really try to keep track. We tried an Excel sheet, we tried writing things down, and somewhere along the line things would just get convoluted or complicated because she would try to edit things on the spreadsheet, there would be a complication with me being able to share the spreadsheet, or the editing permissions would change for some reason. And so, with the Confluence app, we both had direct access to the app and it was just us two. There was no, she was locked out of it or she couldn't gain access or we needed to get a new password for it. It was just she always had direct access and I always had direct access, and she could edit things, change things right from there without complications. And then I would see those changes and I would be able to check things off as I go. So it was really easy to keep track of and it made our communication and process much more streamlined and much easier to accomplish. We chose Confluence, just kind of winging it and hoping. We were shooting in the dark and just grabbing different apps we researched on Google, apps that could help us. And that was one of the ones that popped up, and it was really just a "let's try it and see what happens." And it ended up working out really well. It was relatively easy. It was slightly confusing at first, but it was very quickly much easier to understand. Just initially, I think, onboarding with any sort of app or new technology is going to be slightly confusing, but it was definitely less confusing than the majority, I would say, than everything else that we've used. And it was easy to get into it. I don't know. It was complicating initially, but not overly complicating. It's just as confusing as any new product would be. But as soon as we got the flow of it, it was fine. I would personally say that it doesn't cost anything and, again, it's not that challenging to figure out. And for me, it streamlined the process, and for the company, it streamlined our processes. So it's not going to hurt anything to try it. And if it doesn't work, it doesn't work. And if it does, great. You're not any worse off if it does or doesn't work. So.

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User interface
1167 video thumbnail}
1 Video
136446 video thumbnail}
1 Video
1167
4 screenshots
136446
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Access Expiration Management
388
Important

Microsoft SharePoint

19/45
  • Access Expiration Management
  • Activity Dashboard
  • Annotations
  • API
  • Archiving & Retention
  • Audit Trail
  • Compliance Tracking
  • Customizable Branding
  • Data Import/Export
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Editing
  • Document Generation
  • Document Storage
  • Electronic Signature
  • File Conversion
  • File Recovery
  • Metadata Extraction
  • Mobile Access
  • Offline Access
  • Optical Character Recognition
  • Reporting & Statistics
  • SSL Security
  • Tagging
  • Version Control
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Collaboration Tools
  • Commenting/Notes
  • Content Management
  • Customizable Templates
  • Document Review
  • Drag & Drop
  • Email Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • Search/Filter
  • Secure Data Storage
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Document Management Software Features -

Confluence

Top Features
29/45
Show Document Management Software Features +
Microsoft SharePoint
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Confluence
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Microsoft SharePoint
  • By Microsoft
  • Located in United States
  • Founded in 1975
Confluence
  • By Atlassian
  • Located in United States
  • Founded in 2013
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