---
title: "Compare Microsoft SharePoint vs Confluence 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Microsoft SharePoint and Confluence based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence"
page_type: "comparison"
language: "en"
---

# Microsoft SharePoint vs Confluence Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Microsoft SharePointConfluence2/4 selected

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.4 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

[## Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.4 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Starting Price

$5.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [5,469 reviews](#user-reviews)

Positive

4,758

Neutral

585

Negative

126

[## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

$5.42/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,720 reviews](#user-reviews)

Positive

3,441

Neutral

245

Negative

34

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 32,319 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Document Editing

4.5

Document Storage

NA

Email Management

4.4

File Sharing

4.7

Document Review

4.4

71%Fit

Missing features

Feature ratings

Document Editing

NA

Document Storage

4.5

Email Management

3.9

File Sharing

4.4

Document Review

4.9

User satisfaction

User satisfaction

4.4

User reviews[5,469](https://www.capterra.com/p/1167/SharePoint/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.2

Customer support

4.1

User satisfaction

4.5

User reviews[3,720](https://www.capterra.com/p/136446/Confluence/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$5Per User, Per Month

-   Free version
-   Free trial

Price starts from

$5.42Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Knowledge management application that keeps work moving forward by providing quick access to team sites, organization portals and resources and the team members for all types of companies.

Best for

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

## User reviews

Pros & cons

Hameeda T.

Technical Analyst

> "Microsoft SharePoint has been a reliable platform for organising documents, managing permissions, and keeping team information in one place. Once everything..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7114829)

CR

Cassandra R.

Marketing Manager

> "What I like least is that SharePoint can get messy if nobody owns the structure. When there are too many sites, folders, and permission layers, users can..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7185651)

VR

Verified Reviewer

Sales Specialist

> "SharePoint integrates well with other applications in Microsoft 365, I am able to share any PowerPoint, Excel, and Word documents to SharePoint for my team..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7159529)

VR

Verified Reviewer

Software Engineer

> "There are also moments where permissions and access settings become confusing, especially in larger teams, and it takes extra effort to manage who can see..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7143432)

Basel E.

IT Operations Specialist

> "It is a strong platform for document management, internal collaboration, and secure file sharing. Once the sites, libraries, and permissions are set up..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7172393)

Hameeda T.

Technical Analyst

> "Some users may find the interface less intuitive compared to modern collaboration tools, and occasional sync issues with OneDrive can disrupt workflows."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7114829)

AW

Andrew W.

Senior Sales Associate

> "The best thing I love about Microsoft SharePoint is the ability it gives my team and I to share in real time projects and documents we need to collaborate..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7129164)

VR

Verified Reviewer

Director of Market Research

> "Can be a bit buggy at times when collaborating, has syncing issues, and challenges with uploading files with similar names."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7141410)

Brendan R.

Workshop Manager

> "The integration with Microsoft 365 is seamless, and having granular control over permissions and document versioning is essential for keeping our sensitive..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7180290)

Andrea L.

Innovation Manager

> "One of the main drawbacks is that the interface can sometimes feel a bit cluttered, especially when navigating more complex site structures."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7188922)

SR

Samm R.

Office Finance Manager

> "This program works for small groups as well as larger groups and can be controlled based on user permissions which allows the ability to set up multiple..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7117337)

MH

Michael H.

Survey Manager

> "Also, setting up who has access to which folders can be a bit of a headache to manage, and sometimes syncing really massive folders takes longer than you'd..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7176947)

LB

Lucas B.

IT Service Desk Analyst

> "Microsoft SharePoint shines most in how effortlessly it brings teams, documents, and workflows together in one organised, secure space, making collaboration..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7113249)

ZA

Zafar A.

Country HSE Manager

> "The entering data by multiple users at the same time can create some mess, and it might gives you a bit confusion on your entry, however it is manageable,..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7112511)

LB

Lucas B.

IT Service Desk Analyst

> "The platform’s ability to automate processes through Power Automate adds another layer of efficiency, turning repetitive tasks into smooth, reliable..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7113249)

JD

Josh D.

IT Support Engineer

> "Great for keeping documents organised and improving collaboration, but if it’s not managed well it can get messy and frustrating fairly quickly."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7177964)

VR

Verified Reviewer

Sales Specialist

> "I like SharePoint for its ability to centralize document storage, file sharing, and team collaboration in a secure location."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7159529)

LB

Lucas B.

IT Service Desk Analyst

> "The least satisfying part of working with Microsoft SharePoint is how complex and unintuitive it can feel, especially for users who aren’t already familiar..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7113249)

Daniel R.

COO

> "It helps us organize information, automate workflows and manage many day-to-day business processes in one place."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7183349)

VR

Verified Reviewer

App Developer

> "The interface often feels cluttered and unintuitive, setup and customization can be complex, performance can be slow at times, and end-user adoption usually..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7091965)

AT

Akshay T.

Lead Salesforce QA Analyst

> "We've also found it useful for project tracking and maintaining team documentation, as everyone can access the latest information from a single source."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7170297)

SH

Sreerag H.

Software Application Developer

> "Overall, SharePoint is a powerful tool for collaboration and document management, offering seamless Microsoft 365 integration and robust customization, but..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___6800745)

EL

Eduardo L.

Safety Coordinator

> "Describing Microsoft SharePoint as a hub of information to share and review certain documents within your organization seems like the most accurate..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7154752)

DL

Darlene L.

Estimating Coordinator

> "The cons are that the program isn't fully integrated with other platforms or that we can have DocuSign integrated."

[See full review](https://www.capterra.com/p/1167/SharePoint/#SoftwareAdvice___7130692)

VR

Verified Reviewer

Systems Administrator

> "Sharepoint is included in our M365 licensing/Tenant, we use it for our Intranet, and it has had a very streamlined setup so ease of use for staff has been..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7014688)

JL

Jayden L.

VP of Accounting

> "There are at times a few bugs with loading and sometimes the search function is a bit inaccurate but overall, nothing catastrophic"

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7114828)

VT

Victoria T.

Self-Employed

> "There is version control, file sharing, permission manager, and cloud storage which helps with collaboration in work."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7167219)

ZF

Zach F.

Staff Accountant

> "Only downside of SharePoint is that for it to work it requires an internet connection at all times."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7113478)

DR

Dave R.

Manager

> "We use it extensively to store reports, maintain shared project files, and collaborate across departments."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7185552)

KA

Kristin A.

Program Manager

> "This can slow down collaboration and create confusion about who owns the file."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7150634)

MH

Michael H.

Survey Manager

> "Even though it takes a little work to set up initially, it's honestly become an essential tool for keeping our day-to-day operations running smoothly and..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7176947)

LD

Leo D.

Embedded software test engineer

> "Menus everywhere, clicks galore, and don’t even get me started on the “modern” interface that somehow makes everything more confusing."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7122017)

ZF

Zach F.

Staff Accountant

> "What we like the most is the ability to login from anywhere or any device to access, manage, and store our files."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7113478)

DM

Denisha M.

Maintenance Administrator

> "Image and video management can be an issue at times, with pictures and videos having to be contained within a file."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7103997)

AZ

Andrew Z.

Operations Manager

> "The best part by far though is the integration in the other Microsoft products like Teams and Outlook for scheduling meetings and collaboration."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7116089)

Matt B.

Director of Products

> "While using it for sharing a file at a time is a decent experience, using SharePoint as a true cloud file management system is kind of a nightmare."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7085549)

Julieann L.

Office Manager

> "The ability to create pages to help with organizing and the templates and design ideas are great."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7134252)

CW

Clyde W.

System Administrator

> "Microsoft Sharepoint can be slow to load somedays depending on what time of the day you're accessing it."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7163875)

VR

Verified Reviewer

Territory Account Executive

> "Collaborating with teams is easier since you can see all updates that are being made in real time. If you work in a dynamic team from all over the world or..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7043682)

JB

Joe B.

IT Systems Specialist

> "Also the app will close out and items will go weeks without syncing."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7162243)

Andrea L.

Innovation Manager

> "It has also become a reliable space for sharing internal documentation, procedures, and other resources that employees need on a regular basis."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7188922)

VR

Verified Reviewer

VP of Finance and Operations

> "Our ERP software cannot see SharePoint files, which forces workarounds or duplicate storage"

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7112131)

AR

Alyssa R.

Purchasing Specialist

> "I like that SharePoint has allowed us to effectively collaborate as a team across the organization by keeping documents organized and easy accessible."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7142277)

JB

Joe B.

IT Systems Specialist

> "Sync issues occur frequently on macOS products, excel or word."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7162243)

NH

Nikolas H.

Quality Engineer

> "What I like most about Microsoft SharePoint is its ability to allow my company to communicate and share documents."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7131088)

LD

Leo D.

Embedded software test engineer

> "It’s powerful, confusing, occasionally frustrating, but somehow you can’t live without it… mostly because your files are trapped inside."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7122017)

AT

Akshay T.

Lead Salesforce QA Analyst

> "The integration with Microsoft 365 tools like Teams, Outlook, and OneDrive makes day-to-day work much more efficient."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7170297)

VR

Verified Reviewer

Aquatics Director

> "I would say that the only thing is that sometimes when opening Microsoft apps through SharePoint, such as Powerpoint and Word, they don't always transfer..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7080329)

AT

Akshay T.

Lead Salesforce QA Analyst

> "Overall, it provides good value for money by improving collaboration, reducing manual effort, and making information easier to manage and share across the..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7170297)

SE

Sarah E.

Project Coordinator

> "I find that the file sharing can be unreliable sometimes and links don't always work, especially externally - but acknowledge that part of this is due to..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7047070)

DD

Dustin D.

President and CEO

> "We host a tremendous number of video conferences and to be able to share our screen and collaboratively make changes to a document “live” is just incredible."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7077659)

Mystical J.

CEO

> "Setting up SharePoint, particularly with permissions and navigation, can be difficult."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7138766)

JPN

Jean-Pierre N.

Instructional Design

> "Microsoft SharePoint is a robust tool for file sharing, collaboration, integration with other learning tools, and its security is a plus."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7067996)

VC

Vicente C.

Quality Technician

> "Navigating sites, libraries, and permissions can be confusing sometimes, and setting up workflows often takes extra time."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7099372)

JK

Jonathan K.

Chief Marketing Officer

> "Having everything in one place with version history and permission controls helped keep files organized and reduced confusion."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7182856)

MG

Matt G.

Director

> "We've found integrations between different software platforms are difficult to set up."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7126394)

CR

Cassandra R.

Marketing Manager

> "What I like most about SharePoint is that it gives us a practical place to manage shared work across different teams."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7185651)

IB

Ivan B.

Internal trainer and technical support

> "I disliked the fact that is is limited in term of page design and you don't have complete freedom in term of designing the sections of the page regarding..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___6586008)

VT

Victoria T.

Self-Employed

> "MS SharePoint can also support employee management process through internal communication sites and team portals."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7167219)

VR

Verified Reviewer

Administrative

> "Also the customer service never stood up to my expectations while assisting with some complex issues ."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7192600)

RM

RJ M.

Safety and Maintenance Manager

> "Microsoft Sharepoint allows us to upload companywide documents and have them accessed by everyone on different computers and programs."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7090902)

VR

Verified Reviewer

Director of Market Research

> "The bugs do make it annoying at times and makes you wonder why something so simply can be buggy."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7141410)

AZ

Andrew Z.

Operations Manager

> "SharePoint has been an invaluable tool for my team at more than 3 different companies, all for a price that doesn't break the bank."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7116089)

SK

Sneha K.

Program Manager

> "When multiple users are working on the same file in SharePoint there is always sync issues and one of the user has to close the file before the other user..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___6602701)

EM

Elizabeth M.

Director of IS Project Management

> "I also love how it integrate with Microsoft planner as well as we do use it to track projects and this does connect back to Microsoft SharePoint to store..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7011747)

VR

Verified Reviewer

Officer

> "The version control issue with multiple authors of one document can be completely debilitating."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7073977)

Hameeda T.

Technical Analyst

> "Its permission controls are robust, allowing administrators to manage access at a granular level."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7114829)

SE

Sarah E.

Project Coordinator

> "I also find that the integration into file explorer is not always quick to update and can cause version control issues."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7047070)

EL

Eduardo L.

Safety Coordinator

> "With Microsoft SharePoint managing, creating, and sharing files within our team has been so much more accessible."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7154752)

SR

Samm R.

Office Finance Manager

> "It can be quite difficult for new users to navigate, specifically those who are less tech savvy."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7117337)

Samuel L.

Mortgage Loan Officer

> "SharePoint has enabled us to setup different sites and services that are tailored for loan application, wealth management and other departments within our..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___6744719)

IB

Ivan B.

Internal trainer and technical support

> "The document library and site permissions can be a little tricky while the access sharing and its modifications can be a bit unstable and not always work at..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___6586008)

AG

Aryan G.

Senior associate

> "Everything stays organized in one place, and integration with tools like Teams and Outlook makes daily work much smoother."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7147761)

Nrupa M.

Marketing Operations Manager

> "Configuring site, permissions and navigation could be time-consuming, especially for new users."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7086115)

YK

Yurii K.

Technical Support Specialist

> "Easiness of use and administration (for simple tasks) can help you to manage tasks and files of your employees."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7120654)

CC

Christine C.

Administrator

> "The search function and opening a document is slow with slow internet connection."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7099541)

Andrea L.

Innovation Manager

> "It has become an important part of how we store, organize, and collaborate on documents across the business."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7188922)

Andrea M.

Vice President, Instructional Design Services

> "When you start working with a large volume of documents in a SharePoint library, the system can become rather slow and clunky which is frustrating."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___6660569)

MM

Mike M.

Software Engineer

> "SharePoint is adaptable and flexible for all sizes of companies. If you are a small company and want a simple Intranet for departments, files sharing and..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___6823865)

EB

Emma B.

Financial Controller

> "If a good system is not set up from the beginning as the organisation grows SharePoint can become a little untidy but this is down to users."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7108922)

AT

Akshay T.

Lead Salesforce QA Analyst

> "The user interface is clean and familiar for organizations already using Microsoft products, which helps with adoption."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7170297)

VR

Verified Reviewer

App Developer

> "The interface often feels cluttered and unintuitive, setup and customization can be complex, performance can be slow at times, and end-user adoption usually..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7091965)

ML

Max L.

IT Engineer

> "It’s clear that Microsoft continues to enhance the platform with usability and integration in mind."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___6839156)

LD

Leo D.

Embedded software test engineer

> "Menus everywhere, clicks galore, and don’t even get me started on the “modern” interface that somehow makes everything more confusing."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7122017)

SB

Syretha B.

Firm Administrator

> "Microsoft SharePoint is a fairly user-friendly software."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7079131)

Elon E.

Project Finance

> "it can be quite complex and not very intuitive, especially for new users."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7130187)

FS

Franklin S.

Software Developer

> "In overall I find SharePoint really useful, versatile and pretty simple for beginner users."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___6841959)

MI

Merem I.

student

> "it looks bulky and heavy to use, and the interface looks a bit outdated"

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___6568118)

AT

Akshay T.

Lead Salesforce QA Analyst

> "The integration with Microsoft 365 tools like Teams, Outlook, and OneDrive makes day-to-day work much more efficient."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7170297)

DL

Darlene L.

Estimating Coordinator

> "The cons are that the program isn't fully integrated with other platforms or that we can have DocuSign integrated."

[See full review](https://www.capterra.com/p/1167/SharePoint/#SoftwareAdvice___7130692)

AG

Aryan G.

Senior associate

> "Everything stays organized in one place, and integration with tools like Teams and Outlook makes daily work much smoother."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7147761)

MG

Matt G.

Director

> "We've found integrations between different software platforms are difficult to set up."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7126394)

Daniel R.

COO

> "The Teams and Power Automate integrations make it especially useful."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7183349)

JM

Jocelyn M.

Partner

> "Slight issues with integrations and fluidity."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7110962)

Sierra S.

Knowledge Management Coordinator

> "I love that it integrates with MS Power Automate as well."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7116083)

VR

Verified Reviewer

Senior architect

> "Integrates fairly poorly with non-Microsoft products."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___3677873)

Zach P.

Marketing Coordinator

> "Being already familiar with other Microsoft software it was easy to adopt Sharepoint and there has been high uptake across our organization."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7100096)

JK

Julian K.

Growth Consultant

> "The UX can be quite tough."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___6337000)

BT

Benjamin T.

Systemadministrator

> "I've never had a more easier tool to manage than sharepoint."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7117099)

GH

Gregor H.

HRIS Sytems manager

> "It’s really complicated to use if you want to take the best out of it."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___3834935)

CG

Cesar G.

Mechanical Engineer

> "Easy to use and highly recommended."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7130047)

Alejandro C.

Graphic Designer

> "Unlike Google Drive, SharePoint does not feel as easy to use... and that maybe because of how more complex it is."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___3162085)

CL

Charlene L.

Center Manager

> "It is easy to use, manage, and find necessary links."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7120936)

Deborah S.

HR Manager - Learning and Development

> "Nothing; I do not think I can do my job without SharePoint; I think it would be much harder."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___3297506)

MG

Matt G.

Director

> "We find MS Sharepoint is cheaper than other solutions. When we have issues Microsfot customer support is quick and effective."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7126394)

VR

Verified Reviewer

Administrative

> "Also the customer service never stood up to my expectations while assisting with some complex issues ."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7192600)

VT

Victoria T.

Self-Employed

> "They have customer support available, can sometimes take long to respond but helpful for me in the end."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7167219)

YK

Yurii K.

Technical Support Specialist

> "Customer support from Microsoft is always hit or miss."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___7120654)

SH

Steven H.

Program Director

> "SharePoint has allow me to manage multi million dollar programs with fewer people (cost) than before and provide better customer service and improved..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___3933466)

VR

Verified Reviewer

Software Developer

> "The only thing that SharePoint needs is better support and forums. Once you get stuck on something, it is very hard to get out of it because of the lack of..."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___3469606)

AG

Amanda G.

Project Manager

> "SharePoint is a trusted service with excellent customer support for any questions, concerns, and feedback."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___5081679)

JG

Jenna G.

Accounting associate

> "Customer service chat was down so I had to email and wait for a response for assistance."

[See full review](https://www.capterra.com/p/1167/SharePoint/#Capterra___3340897)

[View Reviews](https://www.capterra.com/p/1167/SharePoint/reviews/)

Hadi B.

Product Coordinator

> "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866)

Enguerran M.

Fullstack web developer

> "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596)

LH

Leslie H.

Founder

> "It gives you a bunch of useful tools like templates, page history, comments, mentions, permissions, and real-time collaboration, so it works well for..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105)

RV

Rakhi V.

QA Lead

> "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416)

Denis M.

Recruiter

> "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518)

Enguerran M.

Fullstack web developer

> "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596)

Craig M.

It infrastructure engineer

> "It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7170717)

EA

Estrella A.

Software Engineer

> "The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465)

TD

Tom D.

Support Executive

> "It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7175041)

OM

Oliver M.

Cloud Architect

> "Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161806)

EA

Estrella A.

Software Engineer

> "It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465)

VR

Verified Reviewer

Software Engineer

> "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

MT

Maisie T.

Director of Engineering

> "Its intuitive interface makes it easy to create and organize project documentation, and I appreciate its integration with other Atlassian products for a..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815)

KS

Kaynan S.

Senior Software Engineer

> "The editor can feel a bit slow when working with large pages that contain many embedded elements."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936)

NP

Neha P.

Incident Manager

> "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate...."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868)

LH

Leslie H.

Founder

> "However, when you run into more complex permission, technical, or billing issues, it can take a while to get things sorted out."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105)

VR

Verified Reviewer

Software Engineer

> "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

PV

Prachi V.

Frontend Developer

> "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355)

Saidi B.

product designer

> "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001)

Fatemeh E.

Data Analyst

> "I didn’t like that the interface can feel confusing, and finding older pages or specific information isn't always as easy as it could be."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7178995)

SM

SAJJAD M.

Logistics Manager

> "The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450)

LD

Leo D.

Embedded software test engineer

> "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

AR

Anitha R.

Senior Technical Specialist

> "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906)

VR

Verified Reviewer

Software Engineer

> "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Jiahao H.

Deployment Strategist

> "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220)

Kiran R.

Senior Product Consultant

> "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775)

Gunther C.

Software Engineer

> "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409)

JJH

J.J. H.

Revenue Enablement

> "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528)

KA

Khyan A.

Senior Business Development Representative

> "Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

AM

Antoine M.

Marketing advisor

> "If governance is weak, spaces can become messy after some time."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139)

SM

SAJJAD M.

Logistics Manager

> "The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450)

SM

Sampad M.

Software developer

> "Editing complex documents is slow when they contain many diagrams and tables."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755)

Kregg G.

Agile Team Lead

> "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165)

KB

Katie B.

BA

> "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

VR

Verified Reviewer

Software Engineer

> "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

AD

Annie D.

HR Assistant

> "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929)

VR

Verified Reviewer

Software Engineer

> "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Gunther C.

Software Engineer

> "Confluence has historically not had the greatest search functionality in my experience."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409)

KB

Katie B.

BA

> "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

SJ

Sam J.

Office Administrator

> "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762)

KA

Khyan A.

Senior Business Development Representative

> "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

UC

Urgan C.

Associate

> "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068)

KB

Katie B.

BA

> "It also allows you to link to your Jira page which helps keep everything in the one place"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

AM

Alex M.

Sales Operations Manager

> "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705)

Basel E.

IT Operations Specialist

> "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526)

MA

Mesut A.

HR Analyst

> "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753)

VR

Verified Reviewer

Software Engineer

> "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

VK

Vatsal K.

Software Engineer Intern

> "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

LD

Leo D.

Embedded software test engineer

> "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

MH

Michael H.

Tech Coordinator

> "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126)

Hadi B.

Product Coordinator

> "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables,..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866)

VR

Verified Reviewer

Content writer

> "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070)

MT

Maisie T.

Director of Engineering

> "The page structure and ability to link between documents makes finding information pretty straightforward."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815)

VN

Vignesh N.

Executive Architect

> "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238)

Basel E.

IT Operations Specialist

> "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526)

CH

Carnell H.

Owner

> "Editor can be sluggish at times especially with many macros."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196)

RV

Rakhi V.

QA Lead

> "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416)

FY

Faye Y.

Software Developer

> "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749)

EW

Emilia W.

Network Support Coordinator

> "Confluence has been a valuable tool for documenting network infrastructure, support procedures, and internal IT knowledge."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414)

Parth S.

QA Engineer

> "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808)

SV

Shameek V.

Product Lead

> "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304)

PS

Paul S.

Software Engineer

> "Sometimes there are issues with complex search, which could be improved."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677)

AQ

Antoine Q.

Project Manager Testing

> "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551)

AE

Ahmed E.

Manager

> "It became slower at the most active times editing a mass page with tables embedded took several seconds."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068)

HK

Heather K.

Technical Learning Partner

> "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094)

GY

Gerald Y.

IT Consultant

> "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871)

NP

Neha P.

Incident Manager

> "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868)

VR

Verified Reviewer

Account Executive

> "The biggest limitation tends to be how consistently teams keep information up to date."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066)

VR

Verified Reviewer

Software Engineer

> "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

TK

Tamara K.

QA Software Analyst

> "Search indexing can lag, making it harder to find newly added content immediately."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184)

NW

Nolan W.

Head of Sales

> "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials,..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254)

JV

Jesus V.

Server Administrator

> "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007)

PV

Prachi V.

Frontend Developer

> "It’s a reliable tool for creating, managing, and sharing documentation within a team."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355)

VR

Verified Reviewer

SWE

> "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928)

PT

Petru T.

Developer

> "It has been reliable and effective for keeping information centralized and accessible across teams, making collaboration much easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161128)

JJ

Jobin J.

Senior Platform Engineer

> "The interface can feel a bit complex at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175)

VK

Vatsal K.

Software Engineer Intern

> "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

SA

Saheed A.

Developer

> "Also, its generated PDF are somewhat not of good quality."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7029418)

MF

Mark F.

Content Designer

> "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821)

SS

Subhobrata S.

Head - digital wallet and gift cards

> "Trying to link multiple pages / tracks can be a little messy."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385)

Cem K.

Software Engineer in Test

> "The interface is not half bad in general."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6663138)

JJ

Jobin J.

Senior Platform Engineer

> "The interface can feel a bit complex at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175)

MA

Mahatma A.

Director of Marketing

> "It is an easy to use digital workspace that makes work smooth for us."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6868198)

AR

Arka R.

Associate Scientist

> "The layout and interface can be confusing at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6651372)

JS

Joe S.

CEO

> "Confluence is like merging word, excel, and photopshop into an interface that is designed just for software development,"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4511990)

Md A.

Senior Technical Advisor

> "Interface is complicated for new techie and some features are overwhelming."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6037466)

JJ

Joyce J.

News Correspondent

> "Confluence is easy to use and has a user-friendly interface."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6602566)

SM

Szabolcs M.

Customer service specialist

> "Sometimes it could be messy the interface"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___5037569)

PS

Purna S.

Mobile Application Developer

> "It also has a good integration with another great tool, Jira, which makes project discussions easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6581350)

AB

Anthonie B.

Head of Architecture

> "The interoperability with external plugins is sometimes lacking."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6629322)

VR

Verified Reviewer

Data Scientist

> "The Jira integration is especially helpful for tying everything together, and the overall structure makes it easy to stay organized."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6869417)

VR

Verified Reviewer

Vice president

> "They make it hard to remove and replace plugins."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6496606)

JS

James S.

support engineer

> "we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393)

RL

Richard L.

Senior Developer

> "authentication is something difficult to get with other system integration"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6506399)

JM

Jennifer M.

Sr. Manager

> "The integrations with some other platforms we use is helpful as well and easily allows us to pull in things from other places."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6001605)

JS

James S.

support engineer

> "great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393)

Beth A.

Copywriter

> "It's so easy to find your way around Conference and get hold of what you're looking for."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7022465)

MK

Mariana K.

QA Engineer

> "It’s sometimes hard to find exactly what I need."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6580744)

JC

Jessica C.

billing specialist

> "I use this for work and it does help my daily work easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6505979)

AH

Abdulbasit H.

Electronic Engineer

> "I guess that can’t be helped since all good things don’t come easy, doesn’t mean I have to like it though :)"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4937897)

Lisa K.

Senior Operations Manager

> "Less work makes working smarter not harder."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7001683)

VR

Verified Reviewer

Director

> "It can get a little complicated to use."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4826782)

VR

Verified Reviewer

Administrative Director

> "it is very easy to use and great value for money. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7086229)

Costea D.

Proposal Manager

> "I cannot say it is user friendly."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___3841654)

KA

Khyan A.

Senior Business Development Representative

> "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

LD

Leo D.

Embedded software test engineer

> "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

VR

Verified Reviewer

Software Engineer

> "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Kedar Mendhurwar C.

Sr. IT Security Architect

> "The customer support is not the best as Atlassian reliés more on the community support."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___2488986)

[View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/)

## User interface

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

4.36 (5,469)

[Confluence](https://www.capterra.com/p/136446/Confluence/)

4.48 (3,720)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

Microsoft SharePoint

22/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/1167/SharePoint/#features)

Confluence

Top features

25/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/136446/Confluence/#features)

### Recognition

Microsoft SharePoint is recognized as a top-rated tool in 2 Capterra Shortlist reports

Confluence is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Microsoft SharePoint

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Confluence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Microsoft SharePoint

-   By Microsoft
-   Located in United States
-   Founded in 1975

Confluence

-   By Atlassian
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

$5/month

Price

$7/month

4.3

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/1167-161425/SharePoint-vs-Drive)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

$5.42/month

Price

$7/month

4.4

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/136446-161425/Confluence-vs-Drive)

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

vs

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

$5/month

Price

$6/month

4.3

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/1167-160756/SharePoint-vs-Google-Docs)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$5.42/month

Price

$7/month

4.4

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136446-247901/Confluence-vs-Google-Workspace)

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$5/month

Price

$7/month

4.3

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/1167-247901/SharePoint-vs-Google-Workspace)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$5.42/month

Price

$1.99/month

4.4

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/136446-161304/Confluence-vs-OneDrive)

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$5/month

Price

$1.99/month

4.3

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/1167-161304/SharePoint-vs-OneDrive)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$5.42/month

Price

$6/month

4.4

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136446-227157/Confluence-vs-Microsoft-365)

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$5/month

Price

$6/month

4.3

Features

4.6

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

$5.42/month

Price

$9/month

4.4

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136446-147657/Confluence-vs-monday-com)

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

vs

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

$5/month

Price

$11.99/month

4.3

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/1167-143068/SharePoint-vs-Dropbox-Business)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/)

$5.42/month

Price

$10/month

4.4

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-136446/Wrike-vs-Confluence)