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Independent landlords, property managers, rental management companies, residential property management companies, self storage, HOAs, community managers, military housing, docking management, & more.
Property management companies; managing Residential, Commercial, & Student Housing Properties.
Their dedication to customer satisfaction and willingness to go the extra mile in resolving concerns have greatly contributed to my positive experience with the platform.
I used to have to wait a freaking week with my old company AND I was paying them an outrageous fee. Real talk, I would easily pay more for this software.
Fantastic, we switched to it for the custom leases, but have enjoyed it for reporting far better than our previous platform, apartments.com.
Most of the other softwares in this space take several more days to get the rent in your account. It's basically a one stop shop for all your property management needs.
It has been great, I love the software, it is very good way for me to track my tenants and their payment.
I switched from another platform that was just horrible and Innago was able to provide me with the best platform and customer service, I switch in no time.
The best part is - I can automate messages to be sent to tenants at appropriate intervals. I highly recommend Innago to Landlords and Property Managers.
Some payments may be delayed depending on payment type.
My employees are equally impressed, and it has increased their productivity immensely. The best news is how we found over $10K in rent-receivables owed by a government agency, which was promptly paid.
Although half the "glitches" I thought I found turn out to be user errors - oops. The more you get used to the software the less you have issues.
Our experience has been really good - easy to implement, great help screens & great customer service.
The program seems limited in features to query and report. Support is sooooo hard to get and most of the time the answer is no it doesn't do that.
Best parts: Inputting payments is very simple and quick; it has good reporting, and is easy to read. Total Management is very user friendly, and offers great in house support.
Invoicing, reporting too limited. Customizing too limited.
We are very satisfied with Total Management. Great software and superb one-on-one support at a reasonable cost.
When I click on a range of dates in the future the end date date is allowed to conflict with start date.
Brandi: My name is Brandi. I am the owner of my rental property and management company. I have anywhere from one to five employees at any given point in time, and I gave Innago a five star rating. I use Innago on a day-to-day basis to track my rental property income, my outgoing expenses, to correspond with my tenants, and to just basically overall keep everything organized. It's been a great tool when it comes to tax time to be able to have everything organized and assigned to each individual property. What I like most about Innago is how it alleviates a lot of the systems that I would've had to have built in other softwares. I like that Innago is made specifically for property management, and I appreciate that because other similar softwares are made for more of small businesses that don't exactly deal with the same day-to-day things that property management does. I like how it keeps everything already structured for property management versus say, QuickBooks or something else. The only thing that I would say that I initially disliked about Innago, there's a little bit of a learning curve. If you're not used to integrating software into your business practices, you'll have a little bit of a learning curve, but you'll have that with any software. The other thing is that there are security parameters. I like to switch between different things like my laptop or my tablet or my phone, and it wants to verify that I am who I am through my phone, which is actually a good thing, but obviously if you don't have your phone on you at all times and you're going from room to room or whatever, it can feel annoying. Obviously, ultimately it's for the safety of the user.
Innago
Top FeaturesTotal Management
Innago
Total Management
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