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Capture and Business Development Contract Managers Proposal Managers Program and Project Managers
Loopio empowers mid-large organizations and enterprises to respond to RFPs efficiently, manage content intelligently, and collaborate with knowledge experts easily.
I love the "new" dashboard as you have click only to do what you need/want to do. Everything about VT is wonderful, time-saving, and FUN.
In the same way that Excel does not do an accountant's job for them - it changes the nature of their work. They no longer worry about arithmetic, but they do have to worry about formulas, etc.
The system is speedy, and technical support is fantastic. The software produces nice excel outputs that are easy to manipulate, and I like that the user may upload as many files and folders necessary.
I get a little lost in all of the available features, but that's more of my own problem in not taking time to better understand the tools available.
My overall experience has been outstanding, and I have been able to deliver quality documents to a variety of clients in less time, saving them money.
It has a bit of a learning curve, and the analysis results can be a little confusing sometimes.
Using VT docs helps our processes run smoother and quicker. I've enjoyed the support from the Customer Success team most of all; they help ensure we're getting the most from the tool.
Except the fact that it is a cloud based solution which can led to problems especially in public tenders I have no other cons at the moment.
I actually ENJOY updating our content library because it's fun and easy. I have never had so much success finding what I need quickly when I'm working on a project in a pinch.
The answers are usually wrong. It has some quirks, such as when I've only been logged on a short time and I've been actively using it and the login box pops up and requires me to login again.
Within 3 months of using the solution we have already had 2 product upgrades that were seamless and addressed some of our key concerns. The Loopio team is very responsive and helpful.
I believe that they are building a world-class product and have throught very hard about product development and roll out.
They are also extremely attentive and responsive, with excellent feedback mechanisms and a great culture of continuous improvement. Loopio gets better by the day.
Pricing and user management has been a struggle for my organization because we have a relatively low volume of RFPs but lots of stakeholders who need access to the platform.
The enhancements that have been shared with us look great so we are excited to see Loopio is invested in improving an already powerful system.
If Loopio was difficult, sales wouldn't take the time to learn it. When I give them access to a project, I give them a 5 minute tutorial and that's usually all they need to get the job done.
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