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Enterprise organizations requiring an intuitive all-in-one platform for hybrid space planning, workplace management, workplace experience, and advanced workplace analytics.
Flex space operators, coworking operators, landlords, and property managers
We have found this to be a great success; we get constant feedback from our employees that they love it.
There is very little that I dislike about this software outside of many the process of zooming in on the floor plans.
The support team is superb as they have successfully implemented a feature requested by the IT team to track equipment assigned to the user.
Minor complaint, it is a little confusing when you remove someone from a seat but don't always have a seat to place them in. The person gets 'stuck' in the queue.
Very user friendly and nice clean forward facing view. Staff love the ease of locating others using the interactive maps.
When you need to updated the plan, you need to re-adjust everything. It is difficult to go back to the same set up if the drawings are not the same alightment as previous one.
The absolute BEST thing about the OfficeSpace software, however, is the superb customer service.
Take time to get what you want from the system down on paper so that there are no misunderstanding.
Overall I love the software and it is a great system. It saves me so much time and effort, which is awesome for my busy schedule.
Problems are expected in software, however, when the customer service and support requests are not there, it makes it a bad experience. Support was often unresponsive even during critical issues.
I liked what appeared to be easy integration with other tools. I liked the ability to provide a members portal for my customers where they could view bookings, invoices, and events.
The iron wifi integration does not work properly and did not allow members in Office RnD to log into the wifi. The QuickBooks integration has problems with syncing the transactions and sales tax.
Overall it has been amazing, anytime we run into any issue the support team has been super responsive and super helpful.
There was never a moment I didn't have an issue with the program. The update pushes would cause more problems than they would fix.
Even when the platform wouldn't have a solution the support team helped us find other ways that we could solve our issue. Going above and beyond our expectations repeteadly and making us super happy.
If I really had to find something negative, I'd probably say the pricing of the white label mobile app.
OfficeSpace
Top FeaturesOfficeRnD Flex
OfficeSpace
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OfficeRnD Flex
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