# Compare BombBomb vs Text Request 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BombBomb and Text Request based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/117295-167015/BombBomb-vs-Text-Request

---

# BombBomb vs Text Request Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BombBombText Request2/4 selected

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.4 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

[## BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.4 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

Starting Price

$36.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [131 reviews](#user-reviews)

Positive

117

Neutral

5

Negative

9

[## Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,193 reviews](#user-reviews)

Positive

1,111

Neutral

64

Negative

18

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## Summary

* * *

Key features rated by users

Features selected based on 884 reviews from customer engagement software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Content Management

3.8

Email Management

NA

Engagement Tracking

NA

CRM

\--

Access Controls/Permissions

NA

\--%Fit

Missing features

Feature ratings

Content Management

NA

Email Management

NA

Engagement Tracking

NA

CRM

NA

Access Controls/Permissions

4.6

User satisfaction

User satisfaction

4.4

User reviews[131](https://www.capterra.com/p/117295/BombBomb/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.3

User satisfaction

4.6

User reviews[1,193](https://www.capterra.com/p/167015/Text-Request/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$36Per User, Per Month

-   Free version
-   Free trial

Price starts from

$59Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

BombBomb serves professionals and teams across a variety of industries that rely on strong, personalized communication to build and maintain relationships with prospects and customers.

Best for

Businesses that need a better way to connect with customers and employees.

## User reviews

Pros & cons

JH

Josh H.

Owner

> "Made us look pretty cheap to clients."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

MO

Melissa O.

Loan Officer

> "So now I'm going to have to pay for a month subscription I can't use as well as a new camera or to fix my..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#GetApp___6344414)

Jacob P.

CRM Director

> "For us, the ability to integrate with our CRM and teach our sales team to use the tool effectively was so..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4863684)

JH

Josh H.

Owner

> "They said “too bad” and wouldn’t refund the transaction."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

Jacob P.

CRM Director

> "In digital and email marketing, the ability to create a personal connection has become so important."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4863684)

JH

Josh H.

Owner

> "They wouldn’t refund anything back to us."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

SM

Stacy M.

Office Admin

> "We love bombbomb for video recruiting emails and for event invites."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___6034814)

MS

Monika S.

Realtor

> "Will not set up an appointment to walk you thru anything. When I first signed up, someone did walk me thru...."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4766127)

LS

Lisa S.

Owner

> "I love that it integrates with follow up boss, our contact management system, that has been amazing for us..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

MO

Melissa O.

Loan Officer

> "They said too bad, go buy another camera. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#GetApp___6344414)

LS

Lisa S.

Owner

> "It has also been great for training purposes for me with our team members, I can sent instructional videos..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

JH

Josh H.

Owner

> "I immediately called them and said I didn’t want it."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

RS

Rachel S.

Transaction Coordinator

> "This allows us to send engaging, informative videos to our clients. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3861705)

LS

Lisa S.

Owner

> "That's one of the thing that is a concern for me is that Shaw email accounts and Hotmail accounts seem to..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

JH

Jacob H.

Marketing Specialist

> "BombBomb was a great resource during Covid times, where we had the ability to send videos to homeowners to..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2969348)

KC

Kristy C.

Resource Marketer

> "I often have to use a YouTube video for embedding if they don't accept Bombbomb's code. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

Ed B.

Reator

> "The ability to directly integrate with Gmail and the CRM I use. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4274210)

KR

K R.

Customer Service Rep.

> "Not easy to find previous email search without scrolling."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___6227345)

TB

Tasha B.

INDEPENDENT SALES DIRECTOR

> "Very easy to learn, implement and create your own emails for branding your business to communicate with..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3701451)

LS

Lisa S.

Owner

> "The service with bomb bomb is second to none. If I ever have a question, and I pick up the phone and call..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

AH

Ali H.

Listing Coordinator

> "It is also helpful to screen record tutorials for clients to provide support."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3546868)

LS

Lisa S.

Owner

> "So that is too bad and I know that there is a certain percentage of our clients that aren't receiving our..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

DO

Duaine O.

President

> "You can easily explain and answer your clients questions and help them make buying decisions."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3489187)

KC

Kristy C.

Resource Marketer

> "I also don't like that emails don't have folders. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

JRA

Juan Ramon A.

Real Estate Agent

> "This product is very easy to use; I use it nearly everyday to send out prospecting videos and also to submit..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3527250)

KC

Kristy C.

Resource Marketer

> "The one thing I don't like is the code that I get to embed. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

MH

Marcy H.

Operations Manager

> "The video componant was easy to use."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___6220745)

JA

Joe A.

Owner

> "I keep saying that you must be doing some level of video prospecting or you have zero change of..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2808396)

KC

Kristy C.

Resource Marketer

> "This works great for calling people right when they see my marketing. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

NS

Nick S.

Business Development

> "Integration with Google is a little clunky at times."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2869747)

DC

Douglas C.

Business Development Advisor

> "Bombbomb integrated with the team quite nicely."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3633275)

Billy S.

Insurance Agent

> "The editing features are limited and some of the video guides are old so some things aren’t the same when..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2713579)

CB

Cami B.

Realtor

> "I like the fact that I can integrate my videos into my emails to clients and I can track when they open my..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2087909)

NS

Nick S.

Business Development

> "Seems to freeze / require a refresh"

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2869747)

AH

Ali H.

Listing Coordinator

> "I highly recommend it and it integrated with my CRM (CHIME) seamlessly."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3546868)

LAL

Leigh Ann L.

Sales Director

> "Bomb Bomb isn't worth the headache."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3301242)

TS

Timothy S.

Realtor

> "It is easy to use, has been incorporated to my CRM for ease of use. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3845730)

CA

Cody A.

Financial advisor

> "also when you (send) and e-mail when this happens it does not get delivered."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2182702)

JH

Jacob H.

Marketing Specialist

> "BombBomb is a great tool to remotely connect with customers in a safe and effective way."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2969348)

CM

Caroline M.

realtor

> "Most of us lacked the desire to be on video so it did not take off in my company. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2085167)

DK

Diane K.

Realtor

> "I love the "skins" you can use"

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4249395)

Grant B.

Owner

> "I think it is a bit expensive for what it does."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2281297)

[View Reviews](https://www.capterra.com/p/117295/BombBomb/reviews/)

MG

Milousa G.

Customer service representative

> "It simplifies interactions, making them more accessible, and includes automation features for responses and reminders, which save time and boost..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "For all of the benefits of Text Request, I have found that the platform often lags or becomes unusable; There are often errors loading or sending..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

BJ

Bryce J.

VP of Sales

> "I like how text request lets us get chat requests on the website and then takes the chat to their phone so they aren't stuck online - the..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278051)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Additionally, since I began using Text Request nearly 2 years ago, we have never had the ability to use the "mark as paid" feature; We simply..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

KA

Kristen A.

General Manager

> "We love all of the features such as customized templates for easy sending and scheduled messages so we can automate important reminders. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358643)

MC

Mellissa C.

Instructor

> "I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

ST

Sarah T.

CSR

> "Overall, Text Request has been a reliable tool for enhancing our customer communication strategies through text messaging, offering solid support..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398571)

TC

Tim C.

Instructor

> "The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605356)

MR

Monisha R.

Admin

> "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Finally, I do wish that clients would NOT receive a text notification once their payment has been canceled as it tends to confuse people; I would..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

EH

Errin H.

Patient Services Coordinator

> "It is helpful to have something that allows for multiple helpful features such as automatic texts reply's when out of office, and saving contacts."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278156)

CS

Candace S.

Safety Manager

> "I wish sharing images showed up as an image on my teams cell phone, instead it shows up as weird file they have to click."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283748)

RS

Rachael S.

Owner

> "What I really liked about it is that they offer a demo for you to look at and it allows you to talk and communicate with a specialist one and one..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6300230)

VR

Verified Reviewer

I.T. Marketing

> "If it were to integrate with our main program we use for scheduling and routing, we'd solely use it. But our program doesn't play nice with others,..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

CN

Christoffer N.

Technician

> "I use text request for work and I like the templates that we have saved so I don’t have to type out the same message over and over again every day"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6580437)

LB

Liz B.

Broker

> "It isn't very user friendly, hard to navigate, have to go to different areas to send group messages, adding images requires text."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285263)

CL

Catherine L.

Veterinarian

> "This saves us countless hours, and allows us to rapidly give simple results, reminders and check on clients after visits."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6542687)

SF

Stephanie F.

Owner

> "We might as well buy a cell phone and have the texts sent to that number, but I don't have the time or energy to cancel and start all over again."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

JS

Jennifer S.

office manager

> "Text Request simplifies appointment confirmations through text messaging, allowing us to reach patients quickly and effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280319)

CC

Cheri C.

Member Advocate

> "Not sure if it is Text Request itself or my company, but my messages get lost in my co-workers due to our organization's size."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6500349)

CF

Cynthia F.

Business Manager

> "The ability to have a template, enter the phone number/name, then hit send saves us so much time to focus on other tasks!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362024)

SL

Stephen L.

Program Director

> "I wish web ui would stay on the display option I select instead of reverting to what seems like the default option."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6250257)

LC

Loralei C.

Reservations Agent

> "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146)

KR

Keaton R.

New Construction Consultant

> "DLC Processing time is slower than I had hoped and they charge you 25% additional per month while you wait."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6439673)

TV

Tonya V.

Assistant

> "What I like most about Text Request is that I can text candidates or send a group message What without calling each person."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6272908)

SS

Stephanie S.

Owner and boxing trainer

> "Biggest problem is that new texts do not appear on screen when I’m at my computer. And the re-sorting of texts, lack of indication of new or unread,..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004114)

MG

Milousa G.

Customer service representative

> "The app integrates well with other business tools, streamlining operations and improving customer engagement in real-time."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

MM

Marilee M.

clinical support specialist

> "took awhile to figure out how to save document/image sent by text req to pt chart."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618734)

JT

Jennifer T.

Recruit Lead

> "I like being able to send texts to clients and health professionals using the extension directly from their screen in our internal system."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6274234)

AH

Alex H.

Owner

> "I hate how the system organizes texts and I cannot find the text I just sent. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268689)

SH

Sidney H.

Ticket Operations Manager

> "The abilities it has to communicate with customers, track data, send detailed information is incredible."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744)

TL

Tanya L.

Dispatcher

> "On the mobile app, it sometimes freezes up and I have to kill the sessions to get it to refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268955)

JH

Justin H.

AVP of Product Development

> "It provided the features we wanted, at a reasonable price and included a strong product minded team to continue to invest in their product to add..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6274455)

JL

Jaiden L.

Parts Specialist

> "Not being able to send just pictures without text in the message."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6316558)

DD

Donna D.

Manager

> "We like being able to text our customers and use our business phone number so all employees can see and help our clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351528)

JH

JOSE H.

Agent

> "Using text request on the cell phone, there is usually a delay in receiving the messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278640)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "We also very much like that we have the option to take payments via text and schedule messages for a certain date/time."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

SF

Stephanie F.

Owner

> "Text Request used to alert us of incoming messages but that function stopped working."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

AA

Allison A.

Managing Director

> "I also really love that its set up to mark messages as resolved/unresolved versus read and unread, so that the things that still require attention..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6607704)

KF

Kayleigh F.

Case Manager

> "Our office receives spam messages often and it would be nice if we could delete the messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268965)

RA

ROSA A.

manager

> "The software itself is easy to monitor and we can all use the same software for many different departments of our office example - billing,..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6281844)

LB

Laura B.

HR Coordinator

> "The text request mobile app KILLS my cell phone battery (android)."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280437)

ES

Emily S.

People Services Specialist

> "I love that Text Request gives you the ability to communicate with all necessary employees through one single platform."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6576471)

KZ

Kristen Z.

Recruiter

> "Cons are that it can be a little laggy and sometimes does nto auto refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351250)

DW

Dipanshu W.

Customer Service Representative

> "Many customers don't pick up the call because of their work, but they love when we send them text messages, it helps save their time and ours too."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6444915)

MB

Meghan B.

Director of Communications

> "Sometimes the search does not recognize numbers I have texted before."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6270879)

DR

David R.

Owner

> "Texting clients when order is complete and also able to send images much faster much faster/easier than an email."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283859)

HM

Hannah M.

Director of Marketing

> "Figuring out the best way to add contact information was difficult at first and can be hard to keep up with."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278146)

KD

Kevin D.

Owner

> "Beyond the texting/communication and marketing capabilities (which are great), the customer service and support by the Text Request team is..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6274235)

JP

Jacob P.

Admissions

> "Sometimes the search doesn't work when looking up contacts."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6272608)

Maria H.

Paralegal

> "I like that all attorneys and paralegals get the texts so, we can all work together to make sure the texts are replied to."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269463)

AR

Abby R.

Sales Support

> "Not able to color coordinate the squares of different messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616037)

AE

Ann E.

VIce President

> "Our employees are much more responsive to us and we love having the option to attach images or documents to texts."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351294)

GP

Gage P.

Customer Care Specialist

> "It happens very rarely, but it does slow down our communication processes when we do encounter a hiccup like this."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278829)

BP

Bhumiben P.

Clinical Manager

> "Its very convenient for our patients to use it to inform us about their schedule and if there is any change in their schedule."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398286)

MK

Monica K.

Tax Prep

> "It is not as efficient to have to send 5 messages to speak on one topic ."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273113)

LB

Laura B.

HR Coordinator

> "I like merge messaging feature that I can tailor a mass text."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280437)

MG

Milousa G.

Customer service representative

> "Additionally, pricing may be a concern for smaller businesses, as the cost can add up depending on usage."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

CD

Chrystina D.

Patient Services Coordinator

> "I really like the group message and schedule ahead feature because it allows me to easily schedule appointment reminders for patients that are..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191337)

AC

Audrey C.

Broadcaster

> "Occasionally, texts don't show up in real time, which can cause miscommunication."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269452)

SR

Sydney R.

Vet Receptionist

> "I love the ability to schedule messages and use templates for reaching out to clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6582860)

ES

Enrique S.

Referral Coordinator

> "I dont like how you cant hit "enter" to send a text, you must click the button"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6279874)

AD

Alex D.

Vice President of Technical Recruiting

> "What I love most about Text Request is that SMS messaging allows me to instantly connect with candidates and clients in just a few taps on my pc."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060459)

AW

Alma W.

collections

> "some of them don't have name ID you have to search by phone number."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6486054)

CH

Cayla H.

Front Desk

> "Our patients find it especially helpful so that they can easily text us instead of calling if we are all busy on the other line"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6334902)

VR

Verified Reviewer

I.T. Marketing

> "We did use it for everything for a few months when our integrated option failed us."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

GG

Greg G.

Owner-Operator

> "I love that we are able to use our landline phone number with Text Request, just as we were with Zipwhip, as we use it for sending and receiving..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285)

TH

Trae H.

Coach

> "Names are being messed up when sending out texts, mixing up contacts"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473059)

EH

Erika H.

Vice President

> "NO more wasting time calling them with updates or questions, a simple text that any of our team members can respond to and keep the conversation..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283479)

LP

Liz P.

Client Care Representative

> "Picture attachment size is not big enough/cannot see videos"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6465468)

SF

Stephanie F.

Owner

> "We like the basic functions and love the templates for similar texts that we send over and over."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

DR

Diana R.

Office Coordinator

> "The app in my phone has a lot of problems, doesn't work as good as in the computer."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280356)

DR

Daniela R.

Human Resources

> "It is effective to edit contact names and get a notification on the Text Request that says "NEW MESSAGE" so I can communicate with new hires in a..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4879448)

AB

Ashlyn B.

Dumpster Consultant

> "It gets very laggy sometimes, and there is no way to translate languages"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392385)

Ben S.

Marketing and Communications Specialist

> "Overall, I am very pleased with Text Request and the variety of features they provide to enhance our communication with clients and team members!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6282273)

SF

Sarah F.

Sales

> "I do not like that you have to press "accept" when you change the first messages shown."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

KO

Kelsie O.

Optician

> "I liked the ease of using text request, the set templates and that it tells you if a message does not go through"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6324291)

LR

Lori R.

Managing Director

> "Can't receive back group messages in group texts"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278757)

GV

Gigi V.

Executive Director, Therepist

> "Text Request makes is easy to send out group messages as we send out reminders for our group clients. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6289106)

HW

Heather W.

Student Services Assistant

> "Hard to manage at times with students constantly changing their phone numbers."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283922)

[View Reviews](https://www.capterra.com/p/167015/Text-Request/reviews/)

## User interface

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)

4.37 (131)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)

4.63 (1,193)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

BombBomb

13/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Churn Management
-   Communication Management
-   Content Creation
-   Content Management
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer History
-   Customer Portal
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Event Triggered Actions
-   Feedback Management
-   Gamification
-   Generative AI
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Surveys & Feedback
-   Tagging
-   Third-Party Integrations
-   Visual Analytics
-   Widgets

[See all features](https://www.capterra.com/p/117295/BombBomb/#features)

Text Request

Top features

23/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Churn Management
-   Communication Management
-   Content Creation
-   Content Management
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer History
-   Customer Portal
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Event Triggered Actions
-   Feedback Management
-   Gamification
-   Generative AI
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Surveys & Feedback
-   Tagging
-   Third-Party Integrations
-   Visual Analytics
-   Widgets

[See all features](https://www.capterra.com/p/167015/Text-Request/#features)

### Recognition

No recognitions have been awarded to BombBomb

No recognitions have been awarded to Text Request

### Deployment & support

BombBomb

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Text Request

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BombBomb

-   By BombBomb
-   Located in United States
-   Founded in 2006

Text Request

-   By Text Request
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.37 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

vs

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4.2

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4.1

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[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

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$59/month

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4.5

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4.6

4.6

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[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.37 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

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4.2

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4.6

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[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

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$59/month

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Contact vendor for pricing

4.5

Features

4.3

4.6

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4.6

[View full comparison](https://www.capterra.com/compare/167015-180348/Text-Request-vs-Viber)

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.37 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

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$36/month

Price

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4.2

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4.3

4.1

Ease of Use

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[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

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$59/month

Price

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4.5

Features

4.6

4.6

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4.7

[View full comparison](https://www.capterra.com/compare/167015-180347/Text-Request-vs-Telegram)

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.37 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

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4.2

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4.5

4.1

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4.7

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[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

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4.5

Features

4.3

4.6

Ease of Use

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4.5

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4.6

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