# Compare BombBomb vs Text Request 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BombBomb and Text Request based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/117295-167015/BombBomb-vs-Text-Request

---

# BombBomb vs Text Request Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BombBombText Request2/4 selected

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.4 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

[## BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.4 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

Starting Price

$36.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [131 reviews](#user-reviews)

Positive

117

Neutral

5

Negative

9

[## Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

MG

Based on [1,193 reviews](#user-reviews)

Positive

1,111

Neutral

64

Negative

18

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 896 reviews from customer engagement software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Management

NA

Content Management

3.8

Engagement Tracking

NA

Social Media Integration

NA

CRM

\--

\--%Fit

Missing features

Feature ratings

Email Management

NA

Content Management

NA

Engagement Tracking

NA

Social Media Integration

NA

CRM

NA

User satisfaction

User satisfaction

4.4

User reviews[131](https://www.capterra.com/p/117295/BombBomb/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.3

User satisfaction

4.6

User reviews[1,193](https://www.capterra.com/p/167015/Text-Request/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$36Per User, Per Month

-   Free version
-   Free trial

Price starts from

$59Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

BombBomb serves professionals and teams across a variety of industries that rely on strong, personalized communication to build and maintain relationships with prospects and customers.

Best for

Businesses that need a better way to connect with customers and employees.

## User reviews

Pros & cons

JH

Josh H.

Owner

> "Made us look pretty cheap to clients."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

MO

Melissa O.

Loan Officer

> "So now I'm going to have to pay for a month subscription I can't use as well as a new camera or to fix my..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#GetApp___6344414)

Jacob P.

CRM Director

> "For us, the ability to integrate with our CRM and teach our sales team to use the tool effectively was so..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4863684)

JH

Josh H.

Owner

> "They said “too bad” and wouldn’t refund the transaction."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

Jacob P.

CRM Director

> "In digital and email marketing, the ability to create a personal connection has become so important."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4863684)

JH

Josh H.

Owner

> "They wouldn’t refund anything back to us."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

SM

Stacy M.

Office Admin

> "We love bombbomb for video recruiting emails and for event invites."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___6034814)

MO

Melissa O.

Loan Officer

> "They said too bad, go buy another camera. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#GetApp___6344414)

LS

Lisa S.

Owner

> "I love that it integrates with follow up boss, our contact management system, that has been amazing for..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

JH

Josh H.

Owner

> "I immediately called them and said I didn’t want it."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

LS

Lisa S.

Owner

> "It has also been great for training purposes for me with our team members, I can sent instructional videos..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

LS

Lisa S.

Owner

> "That's one of the thing that is a concern for me is that Shaw email accounts and Hotmail accounts seem to..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

RS

Rachel S.

Transaction Coordinator

> "This allows us to send engaging, informative videos to our clients. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3861705)

KC

Kristy C.

Resource Marketer

> "I often have to use a YouTube video for embedding if they don't accept Bombbomb's code. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

JH

Jacob H.

Marketing Specialist

> "BombBomb was a great resource during Covid times, where we had the ability to send videos to homeowners to..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2969348)

KR

K R.

Customer Service Rep.

> "Not easy to find previous email search without scrolling."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___6227345)

Ed B.

Reator

> "The ability to directly integrate with Gmail and the CRM I use. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4274210)

MS

Monika S.

Realtor

> "Will not set up an appointment to walk you thru anything. When I first signed up, someone did walk me..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4766127)

TB

Tasha B.

INDEPENDENT SALES DIRECTOR

> "Very easy to learn, implement and create your own emails for branding your business to communicate with..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3701451)

LS

Lisa S.

Owner

> "The service with bomb bomb is second to none. If I ever have a question, and I pick up the phone and call..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

AH

Ali H.

Listing Coordinator

> "It is also helpful to screen record tutorials for clients to provide support."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3546868)

LS

Lisa S.

Owner

> "So that is too bad and I know that there is a certain percentage of our clients that aren't receiving our..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

JRA

Juan Ramon A.

Real Estate Agent

> "This product is very easy to use; I use it nearly everyday to send out prospecting videos and also to..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3527250)

KC

Kristy C.

Resource Marketer

> "I also don't like that emails don't have folders. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

MH

Marcy H.

Operations Manager

> "The video componant was easy to use."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___6220745)

KC

Kristy C.

Resource Marketer

> "The one thing I don't like is the code that I get to embed. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

KC

Kristy C.

Resource Marketer

> "This works great for calling people right when they see my marketing. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

NS

Nick S.

Business Development

> "Integration with Google is a little clunky at times."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2869747)

DC

Douglas C.

Business Development Advisor

> "Bombbomb integrated with the team quite nicely."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3633275)

Billy S.

Insurance Agent

> "The editing features are limited and some of the video guides are old so some things aren’t the same when..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2713579)

AH

Ali H.

Listing Coordinator

> "I highly recommend it and it integrated with my CRM (CHIME) seamlessly."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3546868)

NS

Nick S.

Business Development

> "Seems to freeze / require a refresh"

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2869747)

TS

Timothy S.

Realtor

> "It is easy to use, has been incorporated to my CRM for ease of use. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3845730)

LAL

Leigh Ann L.

Sales Director

> "Bomb Bomb isn't worth the headache."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3301242)

JH

Jacob H.

Marketing Specialist

> "BombBomb is a great tool to remotely connect with customers in a safe and effective way."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2969348)

CA

Cody A.

Financial advisor

> "also when you (send) and e-mail when this happens it does not get delivered."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2182702)

DO

Duaine O.

President

> "You can easily explain and answer your clients questions and help them make buying decisions."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3489187)

JA

Joe A.

Owner

> "I keep saying that you must be doing some level of video prospecting or you have zero change of..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2808396)

DK

Diane K.

Realtor

> "I love the "skins" you can use"

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4249395)

Grant B.

Owner

> "I think it is a bit expensive for what it does."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2281297)

[View Reviews](https://www.capterra.com/p/117295/BombBomb/reviews/)

MG

Milousa G.

Customer service representative

> "It simplifies interactions, making them more accessible, and includes automation features for responses and reminders, which save time and boost..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

MC

Mellissa C.

Instructor

> "I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

KA

Kristen A.

General Manager

> "We love all of the features such as customized templates for easy sending and scheduled messages so we can automate important reminders. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358643)

TC

Tim C.

Instructor

> "The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605356)

ST

Sarah T.

CSR

> "Overall, Text Request has been a reliable tool for enhancing our customer communication strategies through text messaging, offering solid support and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398571)

VR

Verified Reviewer

I.T. Marketing

> "If it were to integrate with our main program we use for scheduling and routing, we'd solely use it. But our program doesn't play nice with others,..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

MR

Monisha R.

Admin

> "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651)

CC

Cheri C.

Member Advocate

> "Not sure if it is Text Request itself or my company, but my messages get lost in my co-workers due to our organization's size."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6500349)

CN

Christoffer N.

Technician

> "I use text request for work and I like the templates that we have saved so I don’t have to type out the same message over and over again every day"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6580437)

KR

Keaton R.

New Construction Consultant

> "DLC Processing time is slower than I had hoped and they charge you 25% additional per month while you wait."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6439673)

CL

Catherine L.

Veterinarian

> "This saves us countless hours, and allows us to rapidly give simple results, reminders and check on clients after visits."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6542687)

SS

Stephanie S.

Owner and boxing trainer

> "Biggest problem is that new texts do not appear on screen when I’m at my computer. And the re-sorting of texts, lack of indication of new or unread,..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004114)

CF

Cynthia F.

Business Manager

> "The ability to have a template, enter the phone number/name, then hit send saves us so much time to focus on other tasks!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362024)

MM

Marilee M.

clinical support specialist

> "took awhile to figure out how to save document/image sent by text req to pt chart."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618734)

LC

Loralei C.

Reservations Agent

> "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "For all of the benefits of Text Request, I have found that the platform often lags or becomes unusable; There are often errors loading or sending..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

MG

Milousa G.

Customer service representative

> "The app integrates well with other business tools, streamlining operations and improving customer engagement in real-time."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

JL

Jaiden L.

Parts Specialist

> "Not being able to send just pictures without text in the message."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6316558)

SH

Sidney H.

Ticket Operations Manager

> "The abilities it has to communicate with customers, track data, send detailed information is incredible."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744)

KZ

Kristen Z.

Recruiter

> "Cons are that it can be a little laggy and sometimes does nto auto refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351250)

DD

Donna D.

Manager

> "We like being able to text our customers and use our business phone number so all employees can see and help our clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351528)

AR

Abby R.

Sales Support

> "Not able to color coordinate the squares of different messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616037)

AA

Allison A.

Managing Director

> "I also really love that its set up to mark messages as resolved/unresolved versus read and unread, so that the things that still require attention..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6607704)

MG

Milousa G.

Customer service representative

> "Additionally, pricing may be a concern for smaller businesses, as the cost can add up depending on usage."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

ES

Emily S.

People Services Specialist

> "I love that Text Request gives you the ability to communicate with all necessary employees through one single platform."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6576471)

AW

Alma W.

collections

> "some of them don't have name ID you have to search by phone number."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6486054)

DW

Dipanshu W.

Customer Service Representative

> "Many customers don't pick up the call because of their work, but they love when we send them text messages, it helps save their time and ours too."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6444915)

VR

Verified Reviewer

I.T. Marketing

> "We did use it for everything for a few months when our integrated option failed us."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

AE

Ann E.

VIce President

> "Our employees are much more responsive to us and we love having the option to attach images or documents to texts."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351294)

TH

Trae H.

Coach

> "Names are being messed up when sending out texts, mixing up contacts"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473059)

BP

Bhumiben P.

Clinical Manager

> "Its very convenient for our patients to use it to inform us about their schedule and if there is any change in their schedule."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398286)

LP

Liz P.

Client Care Representative

> "Picture attachment size is not big enough/cannot see videos"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6465468)

CD

Chrystina D.

Patient Services Coordinator

> "I really like the group message and schedule ahead feature because it allows me to easily schedule appointment reminders for patients that are booked..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191337)

AB

Ashlyn B.

Dumpster Consultant

> "It gets very laggy sometimes, and there is no way to translate languages"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392385)

SR

Sydney R.

Vet Receptionist

> "I love the ability to schedule messages and use templates for reaching out to clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6582860)

SF

Sarah F.

Sales

> "I do not like that you have to press "accept" when you change the first messages shown."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

AD

Alex D.

Vice President of Technical Recruiting

> "What I love most about Text Request is that SMS messaging allows me to instantly connect with candidates and clients in just a few taps on my pc."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060459)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Additionally, since I began using Text Request nearly 2 years ago, we have never had the ability to use the "mark as paid" feature; We simply receive..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

CH

Cayla H.

Front Desk

> "Our patients find it especially helpful so that they can easily text us instead of calling if we are all busy on the other line"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6334902)

VG

Veronica G.

Customer Service Representative

> "Cannot look up messages by typing in keywords."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6538014)

GG

Greg G.

Owner-Operator

> "I love that we are able to use our landline phone number with Text Request, just as we were with Zipwhip, as we use it for sending and receiving..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285)

HR

Hannah R.

RN

> "I don't like the dashboard set up and that messages don't drop off once completed."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6342713)

DR

Daniela R.

Human Resources

> "It is effective to edit contact names and get a notification on the Text Request that says "NEW MESSAGE" so I can communicate with new hires in a..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4879448)

MB

Moriah B.

Client Services Director

> "Sometimes the multifactor authentication is problematic."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618846)

KO

Kelsie O.

Optician

> "I liked the ease of using text request, the set templates and that it tells you if a message does not go through"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6324291)

EP

Elliott P.

Sales Professional

> "The only con I can think of is that sometimes when entering a new contact, it will say there was a problem saving, but upon reloading the page the..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004181)

BJ

Bryce J.

VP of Sales

> "I like how text request lets us get chat requests on the website and then takes the chat to their phone so they aren't stuck online - the..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278051)

HO

Hannah O.

Managing Director

> "There seems to be a delay in receiving texts sometimes."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473267)

AS

Autumn S.

Site Manager

> "Having an app specifically designated for client service allows me to disengage and focus on my family during off-hours without losing touch with my..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6007843)

BP

Barbara P.

Program Director

> "Some of the administrative functions are hard to navigate."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373)

BP

Barbara P.

Program Director

> "TR has provided an essential platform to contact our program participants and have them respond immediately. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373)

SC

Sean C.

Location Manager

> "Can get a little slow, occasionally you can lose your current conversation"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6573095)

SF

Sarah F.

Sales

> "I like that you can put little tag color dots to keep the messages organized."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

JS

Jason S.

Physican associate

> "somtimes alerts can be overwhelming if not tured off"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6317187)

KW

Kathy W.

Owner

> "It's so easy to use and allows me to communicate quickly and efficiently with everyone involved. Whether I’m sending reminders, updates, or answering..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6498706)

ER

Erica R.

Recruiter

> "Unable to unsend messages send to associates"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605377)

HD

Hazel D.

Owner

> "It really helps to confirm appointments and other issues that need attended to immediately."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351761)

HP

Holly P.

Licensed Veterinary Technician

> "Sometimes I don't get notifications until 20-45 minutes after the message says it originally sent; making for delayed responses to clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4903582)

DR

Decire R.

Employee Care Manager

> "It is an overall efficient, simple, and straight forward system that makes communication visible and accessible to everyone on our team."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6504597)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Finally, I do wish that clients would NOT receive a text notification once their payment has been canceled as it tends to confuse people; I would..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

EH

Errin H.

Patient Services Coordinator

> "It is helpful to have something that allows for multiple helpful features such as automatic texts reply's when out of office, and saving contacts."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278156)

CS

Candace S.

Safety Manager

> "I wish sharing images showed up as an image on my teams cell phone, instead it shows up as weird file they have to click."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283748)

RS

Rachael S.

Owner

> "What I really liked about it is that they offer a demo for you to look at and it allows you to talk and communicate with a specialist one and one and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6300230)

TT

Theresa T.

Human Resources Manager

> "I can't send confidential information to employees"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6567837)

CB

Carmen B.

PSC

> "There are not always times that patients can pick up a call during the day, so the text makes it much easier on everyone!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6334861)

MY

Mikhaila Y.

Franchisee Owner

> "Especially when you are trying to fix a mistake in the text without deleting everything you've written, or when trying to copy or paste something...."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6157052)

CA

Connie A.

Center Director

> "I like the scheduling texts ahead of time and the opt out feature."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6380036)

GB

Greg B.

Director of operations

> "The Chrome extension is a bit wonky at times (only appears on one tab, missing notification chimes)."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6029922)

TN

Tony N.

Production Coordinator

> "This program is an excellent way for all of our customers to contact our service department in a seamless way!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6320741)

VR

Verified Reviewer

Patient Care Coordinator

> "I have found the only downside is not having a 30-second delay in sending the text so you can stop it from going out to the wrong person etc."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6229257)

AS

Austin S.

Junior Accountant

> "I love that it allows multiple users to respond to the same customers, and as a team we can keep track of who has been responded to and taken care of."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191331)

CR

Carla R.

Director of Education

> "The search bar does not work properly. When you click on it and try to type, you get knocked out of the search box. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___5019924)

ST

Sarah T.

CSR

> "The platform's user-friendly interface made it easy for me to manage and send text messages effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398571)

LB

Liz B.

Broker

> "It isn't very user friendly, hard to navigate, have to go to different areas to send group messages, adding images requires text."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285263)

GR

Gabrielle R.

Secretary

> "I do enjoy the personalization feature so each staff member can have their own account and signature to notify the clients who is reaching out and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191345)

CG

Chelsea G.

Administrative Assistant

> "A lot of clients have a full inbox or receive so many phone calls per day that it is hard to keep up with."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4988748)

MG

Milousa G.

Customer service representative

> "Text Request is an excellent app for enhancing customer communication through text."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

SF

Stephanie F.

Owner

> "We might as well buy a cell phone and have the texts sent to that number, but I don't have the time or energy to cancel and start all over again."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

HO

Hannah O.

Managing Director

> "Ease to access online for business purpose and not using personal devices while being able to share between team members without losing the..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473267)

TL

THERESA L.

Director of Marketing

> "As a newer company, there were a lot of issues to work through in the beginning."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6498635)

[View Reviews](https://www.capterra.com/p/167015/Text-Request/reviews/)

## User interface

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)

4.37 (131)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)

4.63 (1,193)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

BombBomb

13/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Churn Management
-   Communication Management
-   Content Creation
-   Content Management
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer History
-   Customer Portal
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Event Triggered Actions
-   Feedback Management
-   Gamification
-   Generative AI
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Surveys & Feedback
-   Tagging
-   Third-Party Integrations
-   Visual Analytics
-   Widgets

[See all features](https://www.capterra.com/p/117295/BombBomb/#features)

Text Request

Top features

23/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Churn Management
-   Communication Management
-   Content Creation
-   Content Management
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer History
-   Customer Portal
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Event Triggered Actions
-   Feedback Management
-   Gamification
-   Generative AI
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Surveys & Feedback
-   Tagging
-   Third-Party Integrations
-   Visual Analytics
-   Widgets

[See all features](https://www.capterra.com/p/167015/Text-Request/#features)

### Recognition

No recognitions have been awarded to BombBomb

Text Request is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

BombBomb

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Text Request

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BombBomb

-   By BombBomb
-   Located in United States
-   Founded in 2006

Text Request

-   By Text Request
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.37 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

vs

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4.2

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4.5

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[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.37 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

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4.2

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[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,059)](https://www.capterra.com/p/180348/Viber/reviews/)

$59/month

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Contact vendor for pricing

4.5

Features

4.3

4.6

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4.6

[View full comparison](https://www.capterra.com/compare/167015-180348/Text-Request-vs-Viber)

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.37 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

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4.2

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4.7

4.1

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[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

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$59/month

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4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/167015-180347/Text-Request-vs-Telegram)

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.37 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

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4.2

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4.5

4.1

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4.6

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[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

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$69/month

4.5

Features

4.3

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-167015/Bitrix24-vs-Text-Request)

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.37 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

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4.3

4.1

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[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

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4.6

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4.2

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4.5

4.1

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[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

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4.5

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