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BombBomb vs ContactMonkey: Which is a better fit?

Updated on January 12th, 2025
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Summary
Key features rated by users
Features selected based on 2,200 reviews from Internal Communications users.
% Fit
Missing features
Not enough reviews
Feature ratings
Alerts/Notifications
1.0
Chat/Messaging
4.0
Access Controls/Permissions
NA
Real-Time Chat
NA
File Sharing
5.0
% Fit
Missing features
Not enough reviews
Feature ratings
Alerts/Notifications
NA
Chat/Messaging
NA
Access Controls/Permissions
NA
Real-Time Chat
--
File Sharing
--
User satisfaction
4.4
User reviews131
Ease of use
4.1
Functionality
4.2
Value for money
4.1
Customer support
4.3
4.0
User reviews49
Ease of use
4.1
Functionality
3.7
Value for money
3.8
Customer support
3.7
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

BombBomb is a leader in async video email. Industries include Auto Dealers, Construction, Consulting, Education & Non-profit, Financial Services, Insurance, IT & SaaS, Mortgage, and Real Estate.

Internal Communicators looking to optimize their internal communication activities.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
MacKenzie S
Sales Director
4.0

Mackenzie S.: Hi, my name's Mackenzie and I'm a sales director. I give BombBomb a four out of five. For more reviews like this, you can click below. I use BombBomb in my business as a way to communicate with both my consultants and my customers. I feel that I have a better overall review when they are actually able to see me through the video messaging versus just a text message or a phone call. What I like most about BombBomb is probably that it's easy to use. It's pretty user friendly. In today's world with the people that I deal with, I have a very wide variety of age range of people. So I'm always looking for something that's going to be user friendly for different people and types of age range. One thing that I would possibly change about BombBomb would sometimes be the video quality. There were times that I didn't think that maybe it was the clearest or the highest quality. So I think that's something that they could possibly improve on.

How Capterra sources reviews
View all video reviews
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User interface
117295 video thumbnail}
1 Video
No videos provided by vendor
117295
5 screenshots
167756
5 screenshots

BombBomb

10/50
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • API
  • Blogs
  • Calendar Management
  • Commenting/Notes
  • Customizable Templates
  • Data Import/Export
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Communities
  • Employee Database
  • Employee Photos
  • Engagement Tracking
  • Event Calendar
  • File Management
  • Live Chat
  • Meeting Management
  • @mentions
  • Mobile Alerts
  • Multi-Language
  • Newsletter Management
  • Real-Time Chat
  • Real-Time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Transcripts/Chat History
  • Video Conferencing
  • Workflow Management
  • Activity/News Feed
  • Alerts/Notifications
  • Chat/Messaging
  • Contact Management
  • Content Management
  • Customizable Branding
  • File Sharing
  • Real-Time Notifications
  • Screen Sharing
  • Third-Party Integrations
See All features
Hide Internal Communications Software Features -

ContactMonkey

Top Features
19/50
Show Internal Communications Software Features +
BombBomb
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ContactMonkey
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BombBomb
  • By BombBomb
  • Located in United States
  • Founded in 2006
ContactMonkey
  • By ContactMonkey
  • Located in Canada
  • Founded in 2012
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