# Compare BombBomb vs Viber 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BombBomb and Viber based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/117295-180348/BombBomb-vs-Viber

---

# BombBomb vs Viber Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BombBombViber2/4 selected

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.4 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

[Viber](https://www.capterra.com/p/180348/Viber/)[4.4 (4,057)](https://www.capterra.com/p/180348/Viber/reviews/)

[## BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.4 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

Starting Price

$36.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [131 reviews](#user-reviews)

Positive

117

Neutral

5

Negative

9

[## Viber](https://www.capterra.com/p/180348/Viber/)[4.4 (4,057)](https://www.capterra.com/p/180348/Viber/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [4,057 reviews](#user-reviews)

Positive

3,535

Neutral

438

Negative

84

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## Summary

* * *

Key features rated by users

Features selected based on 884 reviews from customer engagement software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Content Management

3.8

Email Management

NA

Engagement Tracking

NA

CRM

\--

Access Controls/Permissions

NA

\--%Fit

Missing features

Feature ratings

Content Management

NA

Email Management

NA

Engagement Tracking

NA

CRM

NA

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.4

User reviews[131](https://www.capterra.com/p/117295/BombBomb/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.3

User satisfaction

4.4

User reviews[4,057](https://www.capterra.com/p/180348/Viber/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$36Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

BombBomb serves professionals and teams across a variety of industries that rely on strong, personalized communication to build and maintain relationships with prospects and customers.

Best for

On-premise customer engagement & communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content & more.

## User reviews

Pros & cons

JH

Josh H.

Owner

> "Made us look pretty cheap to clients."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

MO

Melissa O.

Loan Officer

> "So now I'm going to have to pay for a month subscription I can't use as well as a new camera or to fix my..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#GetApp___6344414)

Jacob P.

CRM Director

> "For us, the ability to integrate with our CRM and teach our sales team to use the tool effectively was so..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4863684)

JH

Josh H.

Owner

> "They said “too bad” and wouldn’t refund the transaction."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

Jacob P.

CRM Director

> "In digital and email marketing, the ability to create a personal connection has become so important."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4863684)

JH

Josh H.

Owner

> "They wouldn’t refund anything back to us."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

SM

Stacy M.

Office Admin

> "We love bombbomb for video recruiting emails and for event invites."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___6034814)

MS

Monika S.

Realtor

> "Will not set up an appointment to walk you thru anything. When I first signed up, someone did walk me thru...."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4766127)

LS

Lisa S.

Owner

> "I love that it integrates with follow up boss, our contact management system, that has been amazing for us..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

MO

Melissa O.

Loan Officer

> "They said too bad, go buy another camera. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#GetApp___6344414)

LS

Lisa S.

Owner

> "It has also been great for training purposes for me with our team members, I can sent instructional videos..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

JH

Josh H.

Owner

> "I immediately called them and said I didn’t want it."

[See full review](https://www.capterra.com/p/117295/BombBomb/#SoftwareAdvice___6642280)

RS

Rachel S.

Transaction Coordinator

> "This allows us to send engaging, informative videos to our clients. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3861705)

LS

Lisa S.

Owner

> "That's one of the thing that is a concern for me is that Shaw email accounts and Hotmail accounts seem to..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

JH

Jacob H.

Marketing Specialist

> "BombBomb was a great resource during Covid times, where we had the ability to send videos to homeowners to..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2969348)

KC

Kristy C.

Resource Marketer

> "I often have to use a YouTube video for embedding if they don't accept Bombbomb's code. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

Ed B.

Reator

> "The ability to directly integrate with Gmail and the CRM I use. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4274210)

KR

K R.

Customer Service Rep.

> "Not easy to find previous email search without scrolling."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___6227345)

TB

Tasha B.

INDEPENDENT SALES DIRECTOR

> "Very easy to learn, implement and create your own emails for branding your business to communicate with..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3701451)

LS

Lisa S.

Owner

> "The service with bomb bomb is second to none. If I ever have a question, and I pick up the phone and call..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

AH

Ali H.

Listing Coordinator

> "It is also helpful to screen record tutorials for clients to provide support."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3546868)

LS

Lisa S.

Owner

> "So that is too bad and I know that there is a certain percentage of our clients that aren't receiving our..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3817927)

DO

Duaine O.

President

> "You can easily explain and answer your clients questions and help them make buying decisions."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3489187)

KC

Kristy C.

Resource Marketer

> "I also don't like that emails don't have folders. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

JRA

Juan Ramon A.

Real Estate Agent

> "This product is very easy to use; I use it nearly everyday to send out prospecting videos and also to submit..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3527250)

KC

Kristy C.

Resource Marketer

> "The one thing I don't like is the code that I get to embed. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

MH

Marcy H.

Operations Manager

> "The video componant was easy to use."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___6220745)

JA

Joe A.

Owner

> "I keep saying that you must be doing some level of video prospecting or you have zero change of..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2808396)

KC

Kristy C.

Resource Marketer

> "This works great for calling people right when they see my marketing. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3815929)

NS

Nick S.

Business Development

> "Integration with Google is a little clunky at times."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2869747)

DC

Douglas C.

Business Development Advisor

> "Bombbomb integrated with the team quite nicely."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3633275)

Billy S.

Insurance Agent

> "The editing features are limited and some of the video guides are old so some things aren’t the same when..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2713579)

CB

Cami B.

Realtor

> "I like the fact that I can integrate my videos into my emails to clients and I can track when they open my..."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2087909)

NS

Nick S.

Business Development

> "Seems to freeze / require a refresh"

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2869747)

AH

Ali H.

Listing Coordinator

> "I highly recommend it and it integrated with my CRM (CHIME) seamlessly."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3546868)

LAL

Leigh Ann L.

Sales Director

> "Bomb Bomb isn't worth the headache."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3301242)

TS

Timothy S.

Realtor

> "It is easy to use, has been incorporated to my CRM for ease of use. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___3845730)

CA

Cody A.

Financial advisor

> "also when you (send) and e-mail when this happens it does not get delivered."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2182702)

JH

Jacob H.

Marketing Specialist

> "BombBomb is a great tool to remotely connect with customers in a safe and effective way."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2969348)

CM

Caroline M.

realtor

> "Most of us lacked the desire to be on video so it did not take off in my company. "

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2085167)

DK

Diane K.

Realtor

> "I love the "skins" you can use"

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___4249395)

Grant B.

Owner

> "I think it is a bit expensive for what it does."

[See full review](https://www.capterra.com/p/117295/BombBomb/#Capterra___2281297)

[View Reviews](https://www.capterra.com/p/117295/BombBomb/reviews/)

MCD

MA. CELINE D.

Office Engineer

> "I like most about viber is its end-to-end encryption feature, very user-friendly and most of all its feature of knowing who called in my mobile number (as long..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6505238)

AV

Art V.

Consultant

> "Even worse is that the ringtone when somebody calls on Viber is very obnoxious and they didn't think to make this as a setting that you could turn on and off."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7108963)

VJ

Veronica J.

Accountant II

> "In conclusion, Viber's emphasis on privacy, versatile content handling, convenient secret chats, cross-platform availability, and strong community components..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6270793)

PE

Princess E.

Customer Operations Adviser

> "High quality call can consumes a significant amount of Data which is a concern for users like my self with limited mobile Data plan."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6288815)

CAF

Carol Ann F.

Department Manager

> "Viber is powerful vehicle that can convey our thoughts, feeling and emotions thru communicating in various channels like messaging, video chat, feedbacks ,..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289408)

Hein Htet Z.

Network Engineer

> "While the core messaging and calling features are useful, the app sometimes felt cluttered and not as intuitive compared to other messaging platforms."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6778676)

HH

Hasif H.

Head of operation

> "Allows you to connect with friends, family and clients with ease via both audio and video calling options and the best part is it is free even for calling abroad"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6421448)

ZWWZ

Zin War Win Z.

Developer

> "Sometimes, Video call quality is a little bit not good when I share my screen with viber call."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6808363)

VR

Verified Reviewer

Marketing Executive

> "Viber allows users to send messages, make voice and video calls for free over the internet and also it is available for various platforms including iOS, Android,..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6281014)

KS

Kenzi S.

Manager

> "Another downside is that while it offers a wide range of features, the app interface can sometimes feel cluttered and overwhelming, making it a bit challenging..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6280408)

VJ

Veronica J.

Accountant II

> "Extensive collections of public chat rooms, thematic channels, and interest-based discussion boards offered ample opportunities for serendipitous discoveries and..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6270793)

Soe Min H.

Senior Network Engineer

> "Automatic Media Saving - which can lead to burst storage consuming."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6773077)

Soe Min H.

Senior Network Engineer

> "Group Communication Tools - offer free for large group communication like company wide chat group for transportation management."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6773077)

HH

Hasif H.

Head of operation

> "Does not work that well on iOS devices and lags a lot the user interface is a bit outdated and does not get calls through unless app is being used."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6421448)

HHW

Htet Htet W.

QA Specialist

> "My Notes also helpful for daily tasks. And then video & audio call quality is perfect and then we can create own sticker and have a fun for me or others."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6469836)

LA

Lemmuel A.

Solutions Engineer

> "I just don’t like the features of saving images and file in your conversation dor a long time because you can’t access it when the time comes."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6643469)

Mahmudul islam S.

Site engineer

> "For personal and professional use , Viber is a interesting tool, I can easily communicate with co worker and share files and do conversation with maximum privacy."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692)

BT

Badri T.

System Operator

> "In-App Adds: Viber displays adds within the app which disturbs communication."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289497)

KS

Kenzi S.

Manager

> "Additionally, I like the variety of fun and interactive features such as stickers, GIFs, and games, which make conversations more enjoyable and engaging."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6280408)

Sabelo M.

reviewer

> "Another disadvantage is that it can be challenging to recover old data if you need to switch to a new device, it also limits the size of files that you can send..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4941725)

VC

Vicente C.

Quality Technician

> "I like its end to end encryption for messages, making it secure and easy."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7099288)

SD

SHERIN D.

freelancer

> "Sometimes, there are minor problems with Viber."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6794034)

PEP

Pan Ei P.

IT Helpdesk

> "I like many features about Viber but the most feature I like is backup & restore feature. Because this feature is very useful for me."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6602969)

VR

Verified Reviewer

ACCOUNTS MANAGER

> "Audio sometimes are a bit distorted which can lead to miscommunication"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6305380)

PEP

Pan Ei P.

IT Helpdesk

> "I can backup my chat history to my drive and can restore easily with my new phone or tablet."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6602969)

PS

Punit S.

Owner

> "The cons are we can't share large numbers of files to others."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289952)

PE

Princess E.

Customer Operations Adviser

> "Its efficient and offers end-to-end encryption for messages , ensuring privacy and security for users."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6288815)

Sabelo M.

reviewer

> "Viber requires a stable internet connection in order to work properly, if your internet connection is weak or unstable you may experience dropped calls or poor..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4941725)

NM

Nan M.

Application Developer

> "As my overall experience with Viber is really good for free messaging and secure messages. And we can call with Video conferencing to each others."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6459440)

DM

Dunia M.

Product Expert

> "The main issue I have is that even though my phones notifications were on, I would always miss calls from customers because the notification would not go through..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6176491)

ND

Nan D.

Credit

> "For me, I like the stickers because they are very convenient for me when communicating with my family and colleagues in the morning."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6793781)

VR

Verified Reviewer

Student

> "Not many people I know use it so it is not the best way to communicate with a lot of people."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6248801)

MT

Min T.

Help Desk Admin

> "Viber is best for quick message and best for mobile notifications alos good"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6762018)

IS

Imaal S.

Medical Operations

> "Way too many advertisements and lag sometimes"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6283344)

ZWWZ

Zin War Win Z.

Developer

> "I usually used Viber because It is simple, easy to use, good privacy, creation own stickers, my notes and other useful features."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6808363)

MK

Mmapaseka K.

Financial advisor

> "The thing that concerns me the most is the fact that I experienced the app freeze a lot of times and and it tend to kick me out it just closes itself while I am..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4807093)

LA

Lemmuel A.

Solutions Engineer

> "the capability to make a good and real-time communication with your colleagues and other clients when it comes to the business"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6643469)

EA

Elizandra A.

Administradora

> "His appearance is very restricted, it seems that sometimes he doesn't want to grow. But it would be good if they improved this subscription situation, it has..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6195785)

NLT

Nyan Lin T.

System Engineer

> "Auto translate language, my notes and caller ID features are very useful for users."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6472147)

SD

Sarthak D.

Manager

> "Some annoying ads and pop ups which occur"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6474550)

VK

Viktor K.

Senior Network Engineer

> "Viber is available on various platforms, including Android, iOS, Windows, and macOS, enabling users to access their chats and conversations from multiple devices..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4943421)

LS

Ledio S.

Waiter

> "Good but not the best , you can find better apps for chating"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6653961)

Akanmu O.

Supervisor

> "First of, the interface is user friendly and with it's very capable end to end encryption which guaranteed a secured data both stored and transmitted makes this..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4935260)

MSM

Myat Su M.

IT Help Desk

> "I don't have much. But sometimes, ads are appear."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6682404)

MCD

MA. CELINE D.

Office Engineer

> "I love how I am able to navigate file, links and media separately in the conversation."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6505238)

LS

Ledio S.

Waiter

> "Not very used by a lot of people , so you might not find and contact them"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6653961)

JT

Jasmine T.

Teacher

> "Viber is a good app in countries where it's popular, so it's very useful if you have a lot of friends using it. If not, there's no reason to download it."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6817016)

India C.

Benefits Customer Service Representative

> "The call quality isn’t so great."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6285199)

VK

Viktor K.

Senior Network Engineer

> "Users can create and participate in group chats with friends, family, or colleagues, making it convenient for group discussions and planning events."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4943421)

KL

Kavamahanga L.

IT SUPPORT

> "This is in contrast to Skype, which requires a username and password, Telegram, which lacks video, and Whatsapp, which can track you if you use another device to..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3466903)

Hein Htet Z.

Network Engineer

> "The end-to-end encryption adds a layer of security, which I appreciate."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6778676)

ADL

Aryne Dolly L.

Healthcare Virtual Assistant

> "The downside of this software is that the bugs that occur during calls, it closes the video call when receiving some call however it is good for other uses and..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3824058)

SG

Sagun G.

Student

> "Also the self destruct timer for message in secret chats is very useful for my privacy."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6662901)

SS

Sohrab S.

Dentist

> "Good concept but not very useful yet until more users get on."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6647492)

MD

Maher D.

marketing

> "Good programIt allows sharing photos, audio files, and videos with your loved ones in an easy wayYou can also communicate with whomever you want with voice and..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946904)

NM

Nina M.

PG student

> "Also, you get a message every time one of your contacts joins Viber, which is a bit annoying."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6178413)

ED

Eric D.

Founder

> "I like Viber because it has lots of features and abilities like live chat, live calls, which I am using for engaging with my clients"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4945283)

SN

Slaven N.

ceo

> "Sometimes lost data wont download back, for some stickers and emoji you have to pay."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4910538)

Purna S.

Flutter Developer

> "Calls and messages using the internet are the cheapest and easiest way to connect with other people and group chats."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6291362)

HB

Hamza B.

SALES

> "A good application with nice deal of great features, and also typically slow, and therefore the recent amount has become terribly, very annoying thanks to its..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3515029)

CD

Cherubim D.

Systems and Network Engineer

> "One of its key strengths include free video and voice calls."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6649060)

VR

Verified Reviewer

Landscape designer

> "It lacks video conferencing and screen sharing."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4789073)

LK

Lefteris K.

CEO/Director

> "It's quick has great feutures like making your own sticker packs to share in seconds and you can video call your loved ones even on the other side of the planet."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4762490)

VR

Verified Reviewer

Software engineer

> "I have issue concerned with privacy. If i uninstall the viber from mobile and reinstall it and start using, it actially gets all you contacts added to viber..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4463811)

KM

Kasun M.

Civil Engineer

> "Widely using messaging app which allows video and voice calls."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6613813)

HN

Hien N.

DevOps

> "app background image not sync when used on multiple devices"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4872687)

NZ

Nina Z.

Family

> "It is easy to use, simplifies communication, and offers a variety of fun stickers."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6806466)

Ani S.

Key account manager

> "Definitely, it has a need to improve. When you are in a video call and get another notification on your phone, the video will disconnect causing a lot of..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3562859)

VR

Verified Reviewer

Project Manager

> "Viber's ability to gather valuable customer data sets it apart from other messaging apps, making it a valuable choice for organizations."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5068030)

TA

Turan A.

Information Technology Admin.

> "Therefore, users who are hesitant before use will lose all their negative judgments when they start to get quality results later on."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946437)

ZK

Zarni K.

Mobile Developer

> "lock viber feature and caller id feature is the most I like."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6482087)

Ryan G.

marketing

> "Viber, unlike other messaging applications, cannot read your personal messages, including one-on-one, group, audio, or video calls."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3548580)

Lena J B.

Program Coordinator

> "It allows us to avoid disruptions, which would be the case if we used common communication apps that everyone uses to chat with friends or family members."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4811656)

PD

Pawan D.

business head

> "In Viber, it is impossible to block unknown callers. When the Internet connection degrades, the quality of calls made via Viber suffers greatly."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3458482)

VR

Verified Reviewer

Student

> "Its calling feature that helps communicate internationally."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6247112)

Revan M.

3d designer

> "It is impossible to prevent unknown callers with Viber. When your Internet connection drops, the quality of your Viber calls drops dramatically."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3539317)

PS

Pyae S.

support Engineer

> "Viber is a strongly communication tool with a variety of features that cater to different needs."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6756701)

RK

Rawail K.

Mechanical Engineer

> "Another disadvantage is that we can only call those who have Viber installed on their devices because it does not allow the user to connect to non-Viber users."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3604740)

TA

Turan A.

Information Technology Admin.

> "Viber, which has many active users around the world, can be easily installed and used from all mobile devices based on both android and iOS."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946437)

Dr Khawaja A.

Ceo

> "Live location feature must be updated, some time messages stuck due to poor internet connection and even after connection gets better that message retrieve very..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3772159)

[View Reviews](https://www.capterra.com/p/180348/Viber/reviews/)

## User interface

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)

4.37 (131)

[Viber](https://www.capterra.com/p/180348/Viber/)

4.40 (4,057)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

BombBomb

Top features

13/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Churn Management
-   Communication Management
-   Content Creation
-   Content Management
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer History
-   Customer Portal
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Event Triggered Actions
-   Feedback Management
-   Gamification
-   Generative AI
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Surveys & Feedback
-   Tagging
-   Third-Party Integrations
-   Visual Analytics
-   Widgets

[See all features](https://www.capterra.com/p/117295/BombBomb/#features)

Viber

7/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Churn Management
-   Communication Management
-   Content Creation
-   Content Management
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer History
-   Customer Portal
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Event Triggered Actions
-   Feedback Management
-   Gamification
-   Generative AI
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Surveys & Feedback
-   Tagging
-   Third-Party Integrations
-   Visual Analytics
-   Widgets

[See all features](https://www.capterra.com/p/180348/Viber/#features)

### Recognition

No recognitions have been awarded to BombBomb

No recognitions have been awarded to Viber

### Deployment & support

BombBomb

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Viber

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BombBomb

-   By BombBomb
-   Located in United States
-   Founded in 2006

Viber

-   By Viber Media
-   Located in Luxembourg
-   Founded in

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