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Bookeo is an online scheduling and reservation system for service providers, schools and tour companies.
Service-based and client-focused small businesses that operate via appointments, classes, workshops, and more.
Customer service has been very responsive and helpful. I'm so glad that I chose this service above others out there, it is definitely heads above the rest.
I have had only a small amount of trouble, and anytime I think I am stuck Customer Support fixes it.
But in the event we do, we got a good feeling we’ll get what we need. Thanks for this great app, which has really made a difference in launching our charter cruise business.
I thought it was going to solve problems, but it created a lot of new problems.
Bookeo, really guys I love you, best product, best support. They are always quick to reply and help you find a solution.
Features are limited-- if you have non-standard booking situations, this product is not for you.
The customer support is prompt, and clear. The team has been very patient to point me in the right direction when I needed to expand the software's capability for my growing counseling practice.
In the end the client rejected it because they said it's extremely ugly. Yeah, the graphics are really dated, looks like something between Windows 98 and XP style.
I love how affordable it is. It is so simple and has been so easy to integrate into my website.
The problem is not with THIS software, the problem is with the over abundance of salon and spa scheduling software. There are literally hundreds to choose from and no real industry staple.
Very easy to use and reliable, customer service is over the top awesome, love the convenience of having online booking (for me and my clients).
There is no option for providers such as Nail Tech to be able to pair add-ons to their services. Becuase of this one and small reason I am unable to use this system.
Pop Up offers are also available while clients are booking which is fun and I had not seen this before this software. Also, the monthly cost to use such a helpful software is very reasonable.
I am very uncomfortable with putting this information in. It should go back to not requiring payment info or at least integrate with PayPal.
I've been with them for 8 years, and Im happy to see that there are more options, that are priced right, and offer superior features.
Unless you call mindless hours clicking on appointments to determine whether or not a session has been paid for each and every session for each and every client.
Jeremy: My name is Jeremy. I'm a marketing and IT director, and I give Bookeo a two out of five. We switched to Bookeo after manually taking appointments, which was utilizing way too much manpower. We chose Bookeo because it was so easy to use and really easy to learn. We had all of our employees trained within a week, and the price was low as well. Onboarding with Bookeo was pretty quick and painless, but that's only because it was very feature-limited. If you're considering switching to Bookeo, please be aware that there's a serious limit to its functionality and customer support. I would really consider exploring other options like FareHarbor.
Alyse S.: Hi, I'm Alyse. I'm the owner, and I give Schedulicity a five out of five. For more reviews, click below. Before Schedulicity, I used just my Google calendar or a paper planner. And then as my business was scaling larger. I felt like I needed a more inclusive tool, and I began using Schedulicity. I want to say it was about nine years ago. I chose Schedulicity because it had an email list that I could use to notify my clients to keep up to date with them. Everything was kind of just all in the same place. And then as I was growing, it had room for other practitioners and lots of other services. It also seemed to have its own SEO, which helped my ideal clients find me. So at the beginning, I would say there was definitely a learning curve, but it was so helpful. There were YouTube videos that I could click on if I had any questions. And also, Schedulicity has a customer support, and they're called rock stars, and they are rock stars. If you reach out to them, you get a great answer. If it's not in the help section, they'll get back to you as soon as they can. And it's been really, really helpful. And then once I got into it and added other practitioners, it was so easy for me to be able to explain to them how to log in and out. So I'd say if you have any type of tech savviness, like you're able to check your emails, Schedulicity is going to be really, really easy for you. I would definitely recommend it. I would say that the only thing that is difficult or the thing that I wish that it had is being able to make different types of appointments available at different times. I had to create a whole nother profile for myself when I wanted to be in office versus virtual. Other than that, I would say do your research, see what other ones are out there. I checked out Mindbody. I checked out a bunch of different massage therapy rich scheduling apps, and I found this one to be really, really helpful for what I do. I think it's more like hairdressers and barbers that are on there, but for what I do, it works really, really well as well. So I would say do your research and come back to it, and maybe even do the trial. I believe there's a free trial where you can do a couple of appointments per month without being charged.
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