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Bookeo vs SwimBiz: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 1,332 reviews from Tour Operator users.
% Fit
Not enough reviews
Feature ratings
Reservations Management
1.0
Payment Processing
4.4
Activities Booking
3.0
Central Reservation System
--
Pricing Management
--
% Fit
Missing features
Feature ratings
Reservations Management
NA
Payment Processing
NA
Activities Booking
NA
Central Reservation System
NA
Pricing Management
NA
User satisfaction
4.2
User reviews99
Ease of use
4.1
Functionality
4.2
Value for money
4.1
Customer support
4.1
4.4
User reviews12
Ease of use
3.9
Functionality
4.3
Value for money
4.1
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Bookeo is an online scheduling and reservation system for service providers, schools and tour companies.

Swim school owners and operators. Whether you are a large or small swim school, SwimBiz can improve and automate all of those admin jobs you hate.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-88e3f554-fe61-475a-0bc9-08d8811dc09f
Jeremy J
Business Consultant
2.0

Jeremy: My name is Jeremy. I'm a marketing and IT director, and I give Bookeo a two out of five. We switched to Bookeo after manually taking appointments, which was utilizing way too much manpower. We chose Bookeo because it was so easy to use and really easy to learn. We had all of our employees trained within a week, and the price was low as well. Onboarding with Bookeo was pretty quick and painless, but that's only because it was very feature-limited. If you're considering switching to Bookeo, please be aware that there's a serious limit to its functionality and customer support. I would really consider exploring other options like FareHarbor.

How Capterra sources reviews
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User interface
117299 video thumbnail}
1 Video
No videos provided by vendor
117299
5 screenshots
172327
5 screenshots

Bookeo

Top Features
28/42
  • Channel Management
  • Document Management
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Multi-Currency
  • Multi-Day Booking
  • Package Creation
  • Price/Margin Management
  • Quotes/Estimates
  • Supplier Management
  • Vendor Management
  • Waiver Management
  • Website Management
  • Activities Booking
  • Activity Dashboard
  • API
  • Booking Management
  • Calendar Management
  • Central Reservation System
  • Client Management
  • Communication Management
  • CRM
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • GDS/OTA Integration
  • Multi-Language
  • Payment Processing
  • Pricing Management
  • Promotions Management
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Search/Filter
  • Social Media Integration
  • Third-Party Integrations
  • User Management
See All features
Hide Tour Operator Software Features -

SwimBiz

6/42
Show Tour Operator Software Features +

Bookeo

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SwimBiz

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Bookeo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SwimBiz
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bookeo
  • By Bookeo
  • Located in Australia
  • Founded in 2010
SwimBiz
  • By ThinkSmart Software
  • Located in Australia
  • Founded in 2007
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