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Bookeo is an online scheduling and reservation system for service providers, schools and tour companies.
Swim school owners and operators. Whether you are a large or small swim school, SwimBiz can improve and automate all of those admin jobs you hate.
We are super happy and satisfied with Bookeo and we believe we won't stop using it. Super easy to use, customize, reliable and affordable.
I have had only a small amount of trouble, and anytime I think I am stuck Customer Support fixes it.
But in the event we do, we got a good feeling we’ll get what we need. Thanks for this great app, which has really made a difference in launching our charter cruise business.
I thought it was going to solve problems, but it created a lot of new problems.
The customer support is prompt, and clear. The team has been very patient to point me in the right direction when I needed to expand the software's capability for my growing counseling practice.
Features are limited-- if you have non-standard booking situations, this product is not for you.
Customer service has been very responsive and helpful. I'm so glad that I chose this service above others out there, it is definitely heads above the rest.
In the end the client rejected it because they said it's extremely ugly. Yeah, the graphics are really dated, looks like something between Windows 98 and XP style.
SwimBiz has been fantastic right from the start, I particularly like the instant and incredibly friendly support you get on the phone.
Especially as it was inaccurate due to our own delay in correcting current customers. Problems with using own email due to gmail not recognising swimbiz as a safe app.
Excellent customer service and telephone and online support, a good piece of software that has now become almost invaluable to my business.
How to delete customer that are no longer with the swim school.
There are so many features and always improving. Gives a nice professional touch to communications with customers.
It has helped to keep a structure around our growing business but glitches have been frustrating at times.
Customer service/support is brilliant there is always someone that will promptly reply to email queries or arrange a call back to go through any issues.
It also takes a long time to move students from one class to another it has to be done one at a time in quite a few steps so sometimes tricky during rebooking when there are a lot of changes.
Jeremy: My name is Jeremy. I'm a marketing and IT director, and I give Bookeo a two out of five. We switched to Bookeo after manually taking appointments, which was utilizing way too much manpower. We chose Bookeo because it was so easy to use and really easy to learn. We had all of our employees trained within a week, and the price was low as well. Onboarding with Bookeo was pretty quick and painless, but that's only because it was very feature-limited. If you're considering switching to Bookeo, please be aware that there's a serious limit to its functionality and customer support. I would really consider exploring other options like FareHarbor.
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