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Inbound tour operators, Outbound tour operators, and Destination management companies.
Lanes & Planes enables organizations of all sizes to manage their business travel processes in one place.
I found this system very easy to learn and to implement. The learning process was very easy and the people that teach you are great, with great disposition and patience to teach you.
Pasting the texts from the word and formatting is a real pain. The coders have to do everything for heading, indent, paragraph spacing etc. and you have to pay for each customization.
From the start the system has been just about everything we needed, but the ability, willingness and flexibility from Lemax to customize it even more for our specific company has been amazing.
The software did not have the feature of creating of rooming chart and had to pay to build one but that also has limitation.
We LOVE how much we can customize the itinerary itself to the custom fields we use in the background to track things. The ability to create and save templates is a HUGE time saver.
Comprehensive tool covering all aspects of our tour operations. Great reporting features, user friendly functionality.
That to me is really important when CS is able to understand the situation and make appropriate and timely resolution.
Does not show all possible flight connections. Low-cost airlines are not displayed which might result in missing out on direct connections.
Overall a good service, support personnel very responsive, patient and helpful.
Request of Cancellation of my flight booking mistake: prompt done.
What is the most amazing promote support for any issue related to any booking or reservation.
It took a while to cancel l/rebooking via app, my other colleague is not able to do it at all thus i sent email to CS.
Also, the support team is amazing and always willing to make an effort with any inquiries. The integrations work flawlessly as well.
No open jaw flights bookable, in this case I have to book all flights individually.
Prioritize real-user-identified key features according to your needs to find your best fit.
Lemax
Top FeaturesLanes & Planes
Lemax
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Lanes & Planes
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